Budget Car Rental Introduce
Introduction / Overview
For Southern California residents, travelers flying into the region, and businesses in the San Fernando Valley, the Budget Car Rental location at 2501 N Hollywood Way in Burbank serves as a primary hub for essential transportation needs. As a well-established Car Rental Agency and Van Rental Agency, this corporate location offers a wide range of vehicles to accommodate everything from a solo business trip to a large group excursion up the California coast. Situated conveniently near a major transportation artery, this Budget location is designed to provide a high volume of vehicles with the efficiency expected of a major national brand.
Understanding the diverse demands of the California market, the fleet at this Burbank office typically includes popular categories such as fuel-efficient economy cars for navigating city traffic, comfortable intermediate and full-size sedans, and a broad selection of SUVs—perfect for weekend trips to destinations like Big Bear or Santa Barbara. Crucially, the presence of a dedicated Van Rental Agency service means they can also provide minivans, 12-passenger vans, 15-passenger vans, and even cargo vans, making them a go-to choice for family gatherings, school events, or commercial moving needs across the Greater Los Angeles area.
While the convenience of a national brand and its expansive fleet are significant advantages, local users should note that the experience can sometimes vary. Customers frequently commend the professional staff and smooth check-in process, often receiving necessary paperwork, a welcome measure of clarity that is appreciated. However, as with any high-volume location, occasional issues like vehicle cleanliness, initial customer assistance at the lot, or concerns regarding final vehicle inspection procedures have been noted in public feedback. Budget's commitment to providing discounted rates, particularly for active military personnel, remains a strong incentive for many local users.
Location and Accessibility
The Budget Car Rental office is strategically located at 2501 N Hollywood Way, Burbank, CA 91505, USA. This address places the facility immediately adjacent to the Hollywood Burbank Airport (BUR), making it a highly accessible and logical choice for both air travelers and local Burbank, North Hollywood, and Valley residents. Being an airport-area location, the hours of operation are typically extended to accommodate flight schedules, ensuring vehicles can be picked up and returned early in the morning or late at night.
Accessibility is a key feature of this location, demonstrating a commitment to serving all customers in the California community. The facility is equipped with a Wheelchair accessible entrance, ensuring smooth entry for guests with mobility needs. Furthermore, a designated Wheelchair accessible parking lot is available, reducing the stress of arrival and departure. For all customers, the provision of ample On-site parking is a notable convenience, allowing a secure and easy place to leave a personal vehicle while renting a car or van.
The location’s proximity to major studios like Warner Bros. and Universal, as well as easy access to the 5 and 134 Freeways, makes it a prime pick-up spot for anyone needing immediate access to the entire Southern California freeway network. The on-site nature of the services ensures transactions and vehicle retrieval can generally be handled efficiently.
Services Offered
Budget Car Rental at this Burbank location offers a comprehensive range of rental and logistical services:
- Extensive Car Rental Fleet: Availability of a wide array of vehicles, typically including economy cars (e.g., Kia Rio), compact and mid-size sedans (e.g., Toyota Corolla, VW Jetta), full-size models, SUVs (e.g., Toyota RAV4, Chevrolet Suburban), convertibles (e.g., Ford Mustang Convertible), and luxury vehicles (e.g., Genesis G70).
- Dedicated Van Rental Agency Service: Specialization in larger capacity vehicles, including Minivan rentals (e.g., Chrysler Pacifica), 12-passenger vans, 15-passenger vans, and Cargo Van rentals, essential for group travel, commercial logistics, or moving purposes.
- Onsite Services: All rental transactions, paperwork processing, vehicle preparation, and customer support are handled on-site, providing the convenience of a single-stop rental and return experience.
- Flexible Payment Options: Accommodation of various payment methods, including major Credit cards, Debit cards, and modern touch-free options such as NFC mobile payments, catering to diverse customer preferences.
- Corporate and Program Support: The location supports national programs and corporate accounts, ensuring streamlined service for frequent business travelers and those with pre-negotiated rates.
Features / Highlights
This Budget location offers several notable features and benefits for the California consumer:
- Active Military Discounts: A significant highlight is the availability of Active military discounts, demonstrating support for U.S. armed forces veterans, active duty personnel, National Guard and Reservists, and their immediate families, often providing substantial savings on base rental rates.
- Airport Accessibility and Extended Hours: Strategic placement near Burbank Airport (BUR) with operational hours designed to align with travel schedules (e.g., Mon-Fri 5:30 AM - 11:00 PM), allowing for greater flexibility for travelers.
- Full Physical Accessibility: The facility is fully accessible, featuring both a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring comfortable access for all customers.
- Diverse Vehicle Categories: The dual designation as a Car Rental Agency and Van Rental Agency offers a unique advantage, providing everything from small economy cars to large passenger and cargo vans in one convenient location.
- Multiple Payment Methods: Acceptance of Credit cards, Debit cards, and NFC mobile payments enhances customer convenience and flexibility in securing a rental.
Contact Information
For reservations, inquiries about the fleet, or customer service at the Burbank airport-area location, please use the following contact details:
Address: 2501 N Hollywood Way, Burbank, CA 91505, USA
Phone: (818) 841-0447
Mobile Phone (Direct Line): +1 818-841-0447
What is Worth Choosing
Choosing Budget Car Rental on Hollywood Way in Burbank is particularly worthwhile for California users who value convenience, comprehensive vehicle options, and specific discounts. Its location, practically on the airport grounds, makes it one of the easiest pick-up and drop-off points for anyone flying into or out of the Burbank area, or for local residents in the Valley who need immediate, late-hour access. The extended operational hours on weekdays and weekends further cement this advantage.
The agency’s dual specialization as both a Car Rental Agency and a Van Rental Agency ensures that whether you need a compact car for a quick city visit or a 15-passenger van for a large group trip to Disneyland or Yosemite, the vehicle can be sourced from a single, reliable point. This broad fleet flexibility is a major plus for the diverse needs of the California consumer.
Furthermore, the readily available Active military discounts and the commitment to full physical accessibility (wheelchair accessible entrance and parking) demonstrate a thoughtful, inclusive approach to customer service, making it an excellent choice for these specific groups. While customer feedback occasionally points to the need for customers to be proactive during vehicle inspection at pick-up and drop-off, the overall value proposition—combining a massive, diverse fleet, strategic location, essential discounts, and modern payment flexibility (including Debit cards and NFC mobile payments)—makes this Budget location a highly practical and competitive option for anyone needing reliable transportation in the Southern California region.
Budget Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Budget Car Rental Photos










Budget Car Rental Location
Budget Car Rental
2501 N Hollywood Way, Burbank, CA 91505, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Rented a car from Budget for a work event, and it was a terrible experience. No one showed me where the car was parked, leaving me to hunt for it myself despite them recording the wrong license plate number. No staff assisted with a vehicle walkthrough at pickup or drop-off, and I had to search for someone when returning the car. Found an empty wine box in the passenger seat upon pickup. To top it off, while boarding my flight, I got an email claiming windshield damage, despite only driving to my event location and back to the airport. I have photos proving the windshield was undamaged. I work for UHS and will report this to them. Never renting from Budget again.
October 09 · Richard Tegmeyerrelatively smooth process, but did wait, was only one guy from Avis helping. gave us paperwork of our contract which is nice. we've been to spots where they didn't give us anything. did require proof of insurance (a little odd)
October 07 · Michael MedinaIt was surprisingly easy to check on but don't expect the person who sends you your email to talk very much.He was kind enough and absolutely knew what he was doing. I tried to point out blood stains that existed, before I left, but he was genuinely, not interested.I did take pictures, the day I picked up the vehicle. I hope, the Hyundai Sonata I drove around LA, didn't mind if I called it a vehicle and not a car. Perhaps, it would have felt more comfortable, if I called it an Automobile?
August 31 · Warren GarceauThis happened back in July 2024. My friend rented a car, we decided not to take the car after seeing the inside being very filthy. The staff person who managed the rental stepped away, therefore another gentleman said he will handle the cancellation, and that we would not be charged. Not only did my friend get charged but also was indicated that we drove for 2500 miles in a day, LOL. We told Budget, it refused to remove the amount on the credit card, and the credit card had to be closed because Budget was arguing with the credit card. Not all Budgets are shady but I am pretty sure somebody at this rental was very shady!
September 01 · Todd YuRenter beware! This place is run by scammers, and they will steal your money.When I went to pick up the car - a Mazda CX-9 SUV - I noticed extensive damage to the car. When I mentioned it to an employee nearby, she told me that I should go ahead and take it, have the security guard at the exit note all of the damage, and I wouldn't have to worry about anything.A gut feeling told me I would regret this, but I was running late to where I need to go, so I went ahead and did that. Before I did though, I walked around taking photos of the damage to the vehicle. There was also a smell inside the vehicle that was nearly identical to that of a college dorm room - you know the smell. 18 years old, forgot to clean your sheets for half the semester, dirty clothes piled up somewhere, and the smell of hangover sweat. Oh, and a bunch of sand in places that I honestly don't know how the previous driver got sand into.In retrospect, I should have returned the car and asked for my money back. Instead, I went ahead and drove off after the security guard circled the damage.When I returned the car, I made sure the person I gave the car back to was aware of the various issues with the car. His abrupt and very rude reply was almost like he immediately dismissed me and acted like my existing was offensive to him. He snapped "it looks like normal wear and tear to me." and then refused to acknowledge my existence afterwards.Fast forward a month. A letter came in the mail telling me they were charging me $119 for damages done to the car, which, honestly, I'm impressed they could find only $90 in damages, and the $29 admin fee seemed a bit steep since I don't think the people who handle most of the admin side of things are US based. This means it likely cost them about $0.25 plus postage - twice - and they pocketed the rest.I sent an email to Budget letting them know I believed this to be incorrect and that they should not be taking the money out. I asked for photos of the damage and an explanation, and instead I got an email back that more or less told me to get lost. The explanation was that since I didn't buy the damage waiver, I had no rights, and they didn't take photos of small claim damages.Basically, they punished me for their poor maintenance practices, and then furthermore decided that since I didn't buy their damage waiver, they would find a way to force me to pay for that anyway.If visible damages exist like this, how bad is the maintenance on the engine, etc? Do not rent from here unless you wish to be forced to pay for their neglect.
October 16 · Nate Wert
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