Enterprise Rent-A-Car Introduce
For residents and visitors navigating the greater Lake County area of Illinois, securing reliable and convenient transportation is essential. The Enterprise Rent-A-Car location at 3115 Beacon St in North Chicago serves as a vital local hub for all your vehicle rental needs, offering everything from economy cars for quick errands to large passenger vans for group outings. As a prominent name in the industry, Enterprise provides the confidence of a well-maintained fleet backed by comprehensive support services.
This particular branch stands out not only for its extensive selection of vehicles, which includes both cars and various van options, but also for its commitment to serving the community. Notably, this facility identifies as a women-owned business, demonstrating a dedication to diversity in local commerce right here in Illinois. The location is specifically tailored to neighborhood needs, providing services that are often more personalized than what you might find at major airport locations.
Whether your car is in the shop for repairs, you’re planning a move and need a cargo van, or you’re organizing a group trip to a nearby attraction like the Great Lakes Naval Base or a weekend getaway to the Chain O'Lakes, this Enterprise offers flexible rental solutions. By accommodating a range of payment methods and providing specialized discounts, this North Chicago location strives to make renting accessible for many different customers throughout the area.
Strategically situated just off a main thoroughfare in North Chicago, the Enterprise Rent-A-Car branch is highly convenient for local residents and those visiting the area for military or corporate business. The address places it well within the local community of North Chicago and the surrounding Lake County suburbs, making it easily reachable without having to navigate the congestion of the far larger Chicago airports.
The exact location details are:
- Address: 3115 Beacon St, North Chicago, IL 60064, USA
Operating hours are designed to align with typical weekday business needs, generally running from 8:00 am to 5:00 pm Monday through Friday, with shorter hours on Saturday, usually from 9:00 am to 12:00 pm, and often closed on Sundays. Customers are always encouraged to check the current hours of operation before planning their visit, especially on weekends or holidays.
A key consideration for many local users is accessibility. The North Chicago location demonstrates a commitment to inclusive service by providing:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These features help ensure that all members of the Illinois community, regardless of mobility needs, can access the facility to arrange their transportation efficiently and comfortably.
This Enterprise branch provides a full-service rental experience, catering to various customer segments—from insurance replacement rentals to personal or commercial van hires. The diverse fleet is a major asset for North Chicago and the surrounding area.
The main vehicle and customer services include:
- Car Rental Agency Services: Offering a wide spectrum of passenger vehicles:
- Economy and Compact Cars for maximum fuel efficiency.
- Midsize and Fullsize Sedans, suitable for business travel and family trips.
- SUVs (Compact, Small, and Standard), perfect for greater capacity and luggage room.
- Premium and Luxury Cars, for elevated travel experiences.
- Van Rental Agency Services: Providing spacious options for groups and cargo:
- Minivans (7- and 8-passenger) for family vacations or small group transport.
- Large Passenger Vans (12- and 15-passenger), ideal for church groups, sports teams, or corporate events.
- Cargo Vans, suitable for moving small furniture or large-item transport.
- Flexible Payment Options: Accepting various forms of payment to suit customer convenience, including Credit cards, Debit cards (with some restrictions on vehicle classes), and NFC mobile payments.
- Local Pick-up Service: Enterprise is well-known for offering a complimentary local pick-up service from homes or repair shops within a defined radius, a significant convenience for North Chicago customers without immediate transportation.
- One-Way Rentals: Allowing vehicles to be returned to another Enterprise location, facilitating multi-stop journeys across Illinois or the wider Midwest region.
The 3115 Beacon St Enterprise location in North Chicago highlights several noteworthy features and benefits that appeal to local Illinois renters.
- Women-Owned Business: Identifying as a women-owned business, this location promotes diversity and local empowerment within the North Chicago commercial landscape.
- Active Military Discounts: Acknowledging the proximity to the Great Lakes Naval Base and the importance of military personnel in the community, the branch proudly offers special pricing and discounts to active military members.
- Full Accessibility: The provision of both a wheelchair accessible entrance and parking lot ensures that all customers can access the facility easily and safely.
- Extensive Van Inventory: Being recognized as both a car rental and van rental agency means this branch is a reliable source for larger group and moving transportation, a crucial feature often needed by local groups and small businesses.
- Multiple Payment Methods: The acceptance of major credit cards, debit cards, and NFC mobile payments provides flexibility for a wide range of customers, from corporate renters to those managing insurance claims.
The North Chicago Enterprise Rent-A-Car branch is available by phone for reservations, inquiries about vehicle availability, and coordination of pick-up services. Given the local nature of the branch, calling ahead is always recommended to ensure the fastest service.
Physical Address:
- 3115 Beacon St, North Chicago, IL 60064, USA
Phone Contacts:
- Local Phone: (847) 473-5290
- Mobile Phone: +1 847-473-5290
For services like the complimentary local pick-up, it is essential to call during business hours to schedule the service and confirm the vehicle class availability for your rental date. For existing reservations, calling the location directly can help address any specific needs or potential changes, which is particularly important at neighborhood branches.
The Enterprise Rent-A-Car on Beacon Street in North Chicago is worth choosing primarily for its local focus and comprehensive fleet options. For many Illinois residents, Enterprise is synonymous with friendly service and convenience, particularly for local, non-airport rentals. The branch is a reliable choice for insurance replacements, which is a common need in the area, and the availability of everything from small cars to 15-passenger vans makes it a one-stop-shop for diverse transportation requirements. The ability to pay with a debit card, a flexibility not offered by all agencies for all classes of vehicles, is a significant benefit for many local consumers.
However, prospective customers should also perform due diligence by reading recent customer feedback, which sometimes points to inconsistent experiences regarding reservation fulfillment and communication. While the brand offers strong national policies and local conveniences like the military discount and local pick-up service, customers who have an important, time-sensitive schedule may find it prudent to contact the branch in advance of their reservation date. Ultimately, for those in need of a robust selection of vehicles in the North Chicago area, especially larger vans, this location offers a locally accessible solution with the backing of a large, well-known company brand.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos









Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
3115 Beacon St, North Chicago, IL 60064, USA
Enterprise Rent-A-Car Reviews
namemoneynavycallmanageremployeescredit cardpatientchoice
★ 5★ 4★ 3★ 2★ 1I wish I could give 0 stars. Absolutely terrible customer service. I had a confirmed reservation for 8 AM and received a call saying the car would be ready by 9 AM. I asked the manager, Shane, if he was sure, and he said yes. I showed up at 9, and the branch was closed. No one answered the phone. Staff finally arrived at 9:20 AM. I had an important work meeting and had already waited over an hour.When I asked about a discount for the delay and lack of communication, the manager, who spoke to me with sarcasm, zero professionalism, and offered no apology. He then claimed they had no cars at all, after I had already waited for 1 hour and 20 minutes. I even saw a car in the garage that they refused to give me.This isn’t the first bad experience either. A previous time I got a car an hour late, downgraded, and the horn didn’t work—a clear safety issue. I’ve been renting from this location for over 2 years, and the service used to be great under previous management. Now it’s completely unacceptable. I had to take Ubers instead, waste my time and money, and was treated with disrespect. This location has gone downhill since Moe left.Avoid this location. They don’t value loyal customers, and clearly don’t care about doing the bare minimum.
June 22 · Christel JDO NOT EVER USE THIS PLACE!I've booked here a few times and each time they wait until the very last minute if they call at all to let you know they don't have the vehicle you reserved in advance.DON'T WASTE YOUR TIME, YOU'VE BEEN WARNED!
October 10 · P MiThey rented me a vehicle that clearly shows needed service on the dash. It has vibration when brakes are applied. Not fit for high ways, only risking life.
June 26 · Gregory“It’s pointless to book in advance” - my experience on 3/24/2025:One month prior to arriving at Enterprise’s North Chicago location, I booked a luxury vehicle with them for four days. Despite booking a month prior, I was told by Moe when I arrived that they did not have the vehicle for me.His excuse was that I could not expect a luxury vehicle when I had booked only one day in advance. I corrected him and informed him that I booked my car on February 23rd, not March 23rd as he said. He said that regardless, they did not have the car that I had booked one month prior. I asked about the multiple luxury vehicles that were sitting in the lot, and Moe said that those vehicles were not rentals. I asked him, “So there is essentially no point in booking in advance?” Moe agreed with me that there is no point in advance booking, which I find completely ridiculous. Moe said I could take any other cars on their lot, which I was not interested in given the fact that I had booked a particular vehicle well in advance. He did call another Enterprise location for me to see if they had any vehicles for me, which they didn’t, despite saying they did on the phone, which resulted in even more wasted time for me.I feel that I was profiled by this Enterprise location (as well as the other location that Moe sent me to). I am a 28-year-old man who appears quite a bit younger. I got a ride to the rental facility from my mother. Despite my booking well in advance and them having multiple suitable cars in the lot, Enterprise refused to give me the car I had reserved. I can’t help but feel that if I appeared older, my experience would have gone differently. But I guess Enterprise didn’t want my money.Maybe this Enterprise North Chicago is suitable if you’re in a pinch but if you’re planning a trip or coming into town for a couple days, I’d look elsewhere. I’ve always had a great experience booking with Hertz.
April 10 · Andrew TiwetGreat service! Professional and kind! Will use Enterprise exclusively going forward...Thanks!
April 18 · Rafael Mendez
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