MSP Airport Rent a Car Introduce
Introduction / Overview
For Minnesotans flying in and out of the Twin Cities, or for locals needing immediate and convenient access to a vehicle hire, the MSP Airport Rent a Car facility serves as the premier gateway. This centralized location at the Minneapolis-St. Paul International Airport (MSP) is not a single company but rather a consolidated hub where nearly all major, on-airport rental agencies operate side-by-side. The convenience of this shared structure is unmatched in the region, providing a seamless transition from aircraft to automobile, making onward travel throughout the state—from the North Shore to the southern plains—exceptionally easy.
The facility is designed for efficiency, ensuring that regardless of which of the ten major brands a user chooses (including well-known names like Avis, Hertz, Enterprise, Alamo, National, and Sixt), the pickup and return process is housed within one dedicated area. This consolidation simplifies logistics, especially during Minnesota's variable weather conditions. The tone of the facility itself, and the array of options it presents, reflects the friendly and welcoming nature of the state, ensuring a smooth start to any journey, whether for a business trip to Downtown Minneapolis or a weekend getaway to the cabin.
For local users, renting directly from MSP offers both convenience and the benefit of being able to compare services and prices from a multitude of providers in a single geographic location. The facility caters to every possible need, housing a vast combined fleet ranging from economy compact cars suitable for urban travel to four-wheel-drive SUVs essential for navigating Minnesota's winter roads.
Location and Accessibility
The centralized Car Rental Facility at MSP is easily accessible from the airport’s main hub, Terminal 1 (Lindbergh). The physical address is 4300 Glumack Dr #1, St Paul, MN 55111, USA, though the actual counter area is located inside the terminal complex's dedicated space.
To reach the facility from Terminal 1 baggage claim, passengers are directed to follow signs for Ground Transportation and the Rental Car Tram. This underground tram provides quick, complimentary service to the Silver Parking Ramp, where the consolidated rental counters are located on the first floor, with the vehicles themselves typically housed on the upper levels of the ramp structure. The efficiency of this connection system is a major convenience for all travelers.
Importantly, the facility is highly focused on inclusive accessibility. It features a Wheelchair accessible entrance, ensuring clear and easy entry for all customers. Furthermore, the adjacent parking areas and the ramp structure include a Wheelchair accessible parking lot, reflecting the airport’s commitment to serving all members of the Minnesota community and its visitors.
Services Offered
The combined services offered by the multiple agencies operating within the MSP Car Rental Center provide a comprehensive solution for any rental need. These services include:
- Onsite Services: All rental transactions, including counter processing, vehicle pickup, and return, are handled directly within the facility, offering an integrated airport-to-car experience.
- Wide Payment Acceptance: The agencies collectively accept all major forms of electronic payment, including standard Credit cards and Debit cards. Many providers also accommodate modern NFC mobile payments for seamless, contact-free transactions at the counter.
- Diverse Fleet Options: Renters can select from a full spectrum of vehicle classes, including compact, mid-size, and full-size sedans; various SUV sizes (including four-wheel-drive models essential for travel around Minnesota); minivans; premium and luxury cars; and often specialized vehicles like trucks or exotics.
- After-Hours Returns: While specific counter hours vary by agency, the design of the car return area at the airport typically accommodates On-site parking for after-hours vehicle drop-offs via secure key-drop boxes, providing necessary flexibility for late-night or early-morning departures.
- Pre-Check-In and App Services: Many of the major brands utilize mobile applications and dedicated membership services (like Sixt's app or Avis's Preferred service) that allow renters to bypass the counter, select their specific vehicle, and expedite the entire pickup process.
Features / Highlights
Beyond convenience, the MSP Car Rental Center and the collective agencies within it offer distinct features that enhance the renter's experience:
- Inclusive Environment: The facility is recognized as an LGBTQ+ friendly space and a Transgender safespace. This commitment to inclusivity ensures that all Minnesotans and visitors feel respected and welcome when conducting business at the airport.
- Immediate Access to Major Roadways: The location provides extremely fast access to key metropolitan arteries, including I-494, I-35W, and Highway 62, instantly connecting the renter to Downtown Minneapolis, Downtown St. Paul, and destinations throughout the region.
- One-Stop Comparison Shopping: With ten major rental companies located in the same building, customers who did not pre-book can physically compare service speed, availability, and pricing in real-time, all in a single, climate-controlled environment.
- 24/7 Service Availability: At least two major on-site agencies, Hertz and National, report 24-hour service at Terminal 1, ensuring that even the latest arrivals or earliest departures can be accommodated.
- Integration with Airport Transit: The facility is perfectly integrated with the airport's Light Rail Transit, allowing travelers to easily connect to the two terminals (Terminal 1 and Terminal 2) and the broader Twin Cities public transport network.
Contact Information
The Car Rental Facility is physically located within the MSP Terminal 1 complex. For general directions or information, the primary address is:
- Address: Minneapolis / St Paul Airport (MSP) Terminal, MSP Terminal 1 Concourse A-Lindbergh, 4300 Glumack Dr #1, St Paul, MN 55111, USA
- General Airport Information/Car Rental Information: It is recommended that renters use the toll-free or local number provided by their specific car rental agency (e.g., Avis, Sixt, Enterprise) as there is no single central phone number for the entire consolidated facility. The airport's general ground transportation hotlines can also provide navigational assistance.
What is Worth Choosing
The primary advantage of choosing the MSP Airport Rent a Car facility is the unrivaled logistical convenience and choice. For any Minnesotan whose journey begins or ends at MSP, the ability to step off the tram and immediately access a car from one of ten nationally recognized brands saves critical time and energy. This centralized model provides immediate competitive pricing pressure, allowing the customer to benefit from a wide selection of vehicles, from a Chevrolet Malibu for city errands to a Nissan Rogue SUV for a northern expedition.
Furthermore, the spirit of Minnesota is reflected in the facility's inclusive policies and the overwhelmingly positive general view of the state and its people, as noted by visitors who are "super in love with the state of Minnesota" due to its "down to earth, very cool, very approachable, kind, polite, fun, unique" populace. This positive atmosphere sets a high bar for the customer service experience at MSP.
However, users should be aware that service quality is highly variable and specific to the individual brand chosen. While one customer expressed total disappointment with one major brand, Avis, citing a non-functional app, inexperienced agents, and a "ridiculous" call center, another review provided a glowing endorsement of a competitor, Sixt, happily stating they gave the company a "2nd chance" and were "really happy with their service, app."
What is ultimately worth choosing here is the flexibility to select a brand with a proven track record of excellent digital and customer service, rather than relying on the general facility's convenience alone. Local users are advised to research the most recent service reviews for their specific chosen rental company at the MSP location before booking. Leveraging the app-based services (like those praised at Sixt) can help Minnesotans bypass the counter and mitigate potential issues associated with agent experience (as cited in the Avis complaint), ensuring their journey starts with the same kind and helpful service the state is famous for.
MSP Airport Rent a Car Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Crowd
- LGBTQ+ friendly
- Transgender safespace
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
MSP Airport Rent a Car Photos










MSP Airport Rent a Car Location
MSP Airport Rent a Car
Minneapolis / St Paul Airport (MSP) Terminal, MSP Terminal 1 Concourse A-Lindbergh, 4300 Glumack Dr #1, St Paul, MN 55111, USA
MSP Airport Rent a Car Reviews
flightsecuritycleannavigatesignageterminaltramlayoverbaggagerestrooms
★ 5★ 4★ 3★ 2★ 1Avis . Total disappointment.. like always. App dosent work.. avis agents can't help or lack the experience to.help or done have authority to resolve issues.Call centers forget about it . Ridiculous...
August 22 · Email1 Email1This state is beautiful, beautiful places, beautiful environment. But what makes it more beautiful is the people. They are very down to earth, very cool, very approachable, kind, polite, fun, unique. Super in love with the state of Minnesota already. 🙏🏼🙏🏼I have given Sixt a 2nd chance, and am really happy with their service, app. 🙏🏼🙏🏼
July 09 · Luis FajardoI am not reviewing this as an MSP issue, however AVIS. Upon receiving the 2024 Subaru, after leaving the rent center. I found the vehicle was not only gross inside. (Sticky stuff all over, glitter in the seats.) And finally a 1/2 gallon of tequila used up. James under the passenger front seat. Had ibbeen pulled over this may have created some serious issue for me on a business trip. (Do better AVIS!!!!!)
August 02 · Onesoulsexpression CunninghamI don't agree with some visitors on the ease of navigation. First of all, the airport is so gigantic that I would plan for a longer than normal layover. I ran to my next gate, with no bags and barely made it. Getting to the transportation level was also confusing as the signage was not direct and I ran into several other people who could also not find their way. There was no one at the information desk to ask, but the sign for the transportation center was UNDER the stairs that we all descended together so the directions were behind us, under a ledge. There should be directions at the bottom of the stairs in front of us telling us to look backwards. On the other hand, the flight board was very detailed and I appreciated the weather radar being displayed. I would not want to fly out of this airport again though and will purposely avoid it if possible.
November 11 · MelindaNot the handiest location and long line to pick up a reserved car at Hertz. ...and then told up to a 2 hour wait because they had " no cars available" and hopefully someone would return them on time. Worst experience ever!!! Enterprise did not accept any online reservations as they had no cars. At least 50 people rented from Hertz and Sat there waiting, and waiting. Business folks were very upset, and families with children were antsy. Terrible service Hertz!
July 19 · Kathy T
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