Go Rentals Introduce
For residents and visitors in the beautiful Bluegrass region of Kentucky, securing reliable and comfortable transportation is a key part of any travel plan, whether for business or leisure. Go Rentals in Lexington offers a distinct alternative to standard rental agencies, positioning itself as a specialty provider focused on a high level of personalized, “white-glove” service. This focus often caters to discerning travelers, including those arriving via private aviation, and others seeking a premium rental experience in Central Kentucky.
Unlike general-market car rental firms, Go Rentals is recognized for its commitment to a "Guest service excellence" model, which is a significant factor in understanding their operations. They aim to provide a more tailored and convenient experience, often involving pre-completed paperwork and direct delivery services, which aligns with the needs of a clientele seeking efficiency and privacy. This approach is rooted in the company's background in both aviation and hospitality.
When considering your travel needs within and around Lexington, it's essential to recognize the unique service philosophy of a company like Go Rentals. Their model is built around delivering an exceptional level of personalized attention from the initial reservation to the final return.
The physical location of Go Rentals in Lexington, Kentucky, directly reflects its focus on the aviation sector and convenient traveler service. Situated at:
4308 Hangar Dr, Lexington, KY 40510, USA
This address places the agency near the facilities that service private and corporate aircraft—a Fixed-Base Operator (FBO)—at the Blue Grass Airport (LEX). For local Kentuckians or visitors flying in commercially, this location is accessible and designed for streamlined service, often including direct vehicle delivery where permissible.
The facility demonstrates a commitment to accessibility, which is an important consideration for many customers. They provide:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
This attention to physical access ensures that the agency can accommodate a wider range of travelers arriving in the Lexington area.
Go Rentals' service structure is designed to go beyond simple vehicle exchange, focusing heavily on convenience and a premium experience. Their specialties and services include:
- Providing an exceptional fleet of high-quality, low-mileage cars, SUVs, and luxury vehicles.
- Dedicated service for business and leisure travelers, with a focus on personalized attention.
- Curbside service at commercial airports and planeside service at FBOs (where possible), aiming to minimize traveler wait time.
- Electronic documentation completion before arrival, ensuring "No paperwork, No wait" upon pickup.
- Delivery of hand-detailed and hand-sanitized vehicles for a pristine condition guarantee.
- Vehicle rental options spanning various types, including Casual, Business Casual, Business Formal, Sporty/SUV, Group/Family vehicles, EVs, and Convertibles.
- Acceptance of major credit cards and debit cards for payment convenience.
What truly sets Go Rentals apart in the Lexington, KY, market are the features that underscore its high-touch, aviation-focused business model. These highlights are meant to provide a premium, efficient, and reliable rental experience:
- VIP Concierge Service: The model includes hospitality-trained personnel—sometimes referred to as a "Carcierge"—ready to assist guests upon arrival for a seamless transition from the plane to the vehicle.
- Meticulously Maintained Fleet: A core focus on offering only the newest models that are rigorously maintained and cleaned.
- Streamlined Pickup: The promise of pre-completed paperwork to ensure guests can sign and drive off quickly, avoiding the typical lines and wait times.
- Specialized Client Focus: The company focuses services toward private clients, sports/entertainment professionals, and the hospitality sector, demonstrating a capacity for secure and discrete service.
- Commitment to Vehicle Choice: Guaranteeing the exact make and model of the requested vehicle whenever possible, providing certainty for travelers.
If you are planning a trip to the Lexington area or need local premium transportation, here is the direct contact information for Go Rentals:
Address: 4308 Hangar Dr, Lexington, KY 40510, USA
Phone: (859) 251-8523
Mobile Phone: +1 859-251-8523
When choosing a car rental agency in Kentucky, your final decision should align with your specific travel priorities and expectations. Go Rentals is uniquely suited for users whose primary value drivers are convenience, luxury, and personalized service, often tied to a flight into the local Fixed-Base Operator (FBO). The advertised benefits of expedited service, a high-quality fleet, and a hospitality-focused team are compelling for those who prioritize a seamless, high-touch experience over budget-centric options.
However, potential customers should be aware of the importance of clarifying all pricing details and rental terms upfront. Public feedback, as occasionally seen in online reviews, suggests that the premium nature of the service may be reflected in higher initial daily rates, and some past customers have reported unexpected costs or challenges in resolving billing issues. This highlights the crucial necessity of careful review of all documentation, especially the rental agreement, before signing. While the company is recognized for its high-end vehicles and customer-focused philosophy by some industry observers, travelers must proactively ensure that the final price and terms align with their budget and expectations to avoid surprises. For those needing a premium vehicle and a concierge-level of service at the airport, particularly at the FBO, and who confirm their rates thoroughly, Go Rentals provides a specialty option in the Lexington, KY, region.
Go Rentals Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Go Rentals Photos
Go Rentals Location
Go Rentals Reviews
cost
★ 5★ 4★ 3★ 2★ 1The car was the best part of my experience. I have been overcharged and have reached out, but I haven't heard from them.
June 02 · Daniel DudleyWHAT A TOTAL RIP-OFF AND HORRIBLE COMPANY.I rented a car at a local FBO in Nashville. I told the person on the phone that I wanted a large SUV when I reserved it. When I landed, I happened to look at the rental agreement I was signing, and IT WAS $350.00 PER DAY.I immediately called, told them I do NOT rent $350 per day cars and I would Uber rather than pay this STUPID PRICE, and they were a RIPOFF.They decided any rental was better than no rental and dropped to a more reasonable rate and one that compared with National / Hertz at $189 for a Large SUV for the day.I am sure many people fly into an FBO and don't bother to look at the rental agreement's cost or are embarrassed to call and complain while their traveling party is ready to get into the car and get on their way???Seems that Go Rentals has found a way to take advantage of people who they think don't care about cost because they fly into an FBO on private planes.HUGE INTEGRITY, MORALS, AND FAIRNESS ISSUES IN THIS COMPANY!!!!AVOID GO RENTALS AT ALL COSTS!!!!!!!!!!!!!!!!!!!!!
March 29 · Michael TettertonI rented a car for me and my family for a road trip and everyone I spoke with was nothing but polite, told me about the price ranges and policies before I rented anything, great place for rentals, everyone who I spoke to went out of their way to make sure I was accommodated and taken care of before I even got there , great place with even better workers. 10/10 would rent and will rent again.
March 31 · Cheveyo Bice- March 31 · Patricia Teas
- March 31 · Justin Solum
More Car Rental Near Me
Enterprise Rent-A-Car3.0 (77 reviews)1617 Old Weston Rd, Buckhannon, WV 26201, USA
Enterprise Rent-A-Car4.0 (189 reviews)51660 National Rd E Ste A, St Clairsville, OH 43950, USA
Enterprise Rent-A-Car3.0 (461 reviews)107 Emily Dr, Clarksburg, WV 26301, USA
Enterprise Rent-A-Car4.0 (335 reviews)150 16th St, Wheeling, WV 26003, USA
National Car Rental2.0 (9 reviews)2000 Aviation Way, Bridgeport, WV 26330, USA
Enterprise Rent-A-Car3.0 (15 reviews)2000 Aviation Way, Bridgeport, WV 26330, USA
Enterprise Rent-A-Car4.0 (242 reviews)26 Riverside Dr, Fairmont, WV 26554, USA
Enterprise Rent-A-Car4.0 (130 reviews)2931 Beverly Pike, Elkins, WV 26241, USA
Enterprise Rent-A-Car4.0 (278 reviews)2207 Sunset Blvd, Steubenville, OH 43952, USA
Thrifty Car Rental - Steubenville Oh3.0 (57 reviews)1534 Sunset Blvd, Steubenville, OH 43952, USA
Hertz Car Rental - Steubenville - Sunset Blvd Hle3.0 (41 reviews)1534 Sunset Blvd, Steubenville, OH 43952, USA
Appalachian Auto Museum LLC5.0 (6 reviews)8 Juneau Ln, Morgantown, WV 26501, USA
Categories
Top Visited Sites
A1 Lux Rentals5.0 (12 reviews)
Avis Car Rental3.0 (277 reviews)
LAS VEGAS VAN RENTALS5.0 (4 reviews)
Kings Built on Loyalty LLC (KBOL ENT.)0.0 (0 reviews)
Budget Car Rental2.0 (53 reviews)
Enterprise Rent-A-Car4.0 (647 reviews)Trending Car Rental Blog Posts
What Every Driver Should Ask at the Rental Desk Before Signing the Agreement | LifeStar Car Rental
7 Reasons to Book a Rental Car Instead of Using Ride-Share Apps
The Real Story Behind “No Deposit” Car Rental Deals
How to Plan a Multi-Stop Road Trip with a Rental Car and Stay Within Your Budget
Why Some Rental Cars Have GPS Trackers and What It Means for You
How to Choose the Best Rental Car for a Ski Resort Vacation in the U.S.