Hertz Car Rental - Mahopac - Lp Automotive HLE Introduce
For New York residents, particularly those in the scenic areas north of the city in Putnam County, finding reliable, convenient, and available car rental services is a frequent necessity. Whether you are dealing with a car in the shop, planning a trip out of state, or simply need a larger vehicle for a temporary need, the Hertz Car Rental location operating at LP Automotive in Brewster, NY, serves as a local option. While bearing the globally recognized Hertz name, this specific HLE (Hertz Local Edition) branch provides a convenient, on-site service point for residents in Brewster, Mahopac, and the surrounding communities.
This location operates as a standard Car Rental Agency, aiming to supply a range of vehicles from their fleet, which typically includes standard sedans, SUVs, and, notably, Cargo van rental options for light moving or business purposes. As a local operation, it is designed to cater to immediate, neighborhood-level demands for temporary personal or commercial vehicle usage.
However, potential renters in the New York region are strongly advised to exercise caution and diligence when booking with this specific local branch. While all rental agencies face occasional challenges, customer feedback for this location highlights significant, recurring issues related to staff punctuality, vehicle availability, and overall service reliability. Reports mention delayed staff arrival, which impacts scheduled pick-up times, and a lack of the reserved vehicle category, necessitating extra effort and phone calls from the customer to secure alternative arrangements. Another review specifically mentions being charged a late return fee due to a staff member's late arrival for opening, even though the vehicle was returned on time. These details are crucial for a local New York user who relies on punctuality and accurate reservation fulfillment.
Given the reports of inconsistency, prospective renters must prioritize direct communication with the Brewster location well in advance of their pick-up time, especially for time-sensitive travel plans or for vehicle types that are less common, such as larger SUVs or the available cargo vans. It is imperative to confirm the physical presence and readiness of the reserved vehicle to mitigate potential disruptions to your schedule. The services are physically offered "Onsite," but the efficacy of those services appears heavily dependent on the local staff's daily operations.
The core service provided is access to the Hertz fleet, which is generally known for quality and variety. When the operations run smoothly, this location offers a convenient solution for car replacement or extra capacity needs without the typical hassle of traveling to a major airport or city center rental hub.
Location and Accessibility
The Hertz Car Rental - Mahopac - Lp Automotive HLE is situated outside of the immediate Mahopac center, providing a service point for the wider local area, including Brewster and nearby parts of Putnam County. It is often co-located with an automotive business, which may offer enhanced convenience for those having vehicle service performed locally.
- Address: 260 N Brewster Rd, Brewster, NY 10509, USA. The location is easily accessible by car, situated on a main road in Brewster, which connects to key regional routes.
- Accessibility: The service is listed as providing Onsite services, meaning transactions and vehicle pick-up/drop-off occur directly at this physical address.
- Operational Consideration: Based on public feedback, renters should meticulously verify the current opening hours and ensure a staff member is present at the scheduled appointment time, particularly for morning reservations. The unreliability in opening times is a noted concern for local users.
Services Offered
This location specializes in the core offerings expected from a neighborhood car rental agency, with a focus on standard and utility vehicle classes.
- Car Rental Agency Services: Provides a range of passenger vehicles from the general Hertz fleet, which typically includes economy cars, mid-size sedans (like the Chevrolet Malibu), and various SUV sizes (including options like the GMC Yukon).
- Cargo Van Rental: A specific service highlight, catering to customers who require a utility vehicle for moving goods, personal projects, or temporary commercial needs.
- Onsite Services: All rental processing, contract signing, and vehicle collection and return are handled directly at the 260 N Brewster Rd location.
- Reservation System Access: Facilitates vehicle bookings through the global Hertz reservation system, allowing for planning and prepayment options. However, local confirmation is essential.
- Payment Options: The agency accepts major Credit cards, which is the standard, secure method for car rental transactions and holding a required security deposit.
Features / Highlights
While the overall service experience requires careful planning, the location does offer beneficial logistical features.
- Local Fleet Availability: Offers a fleet that addresses standard commuter and replacement needs, a crucial service in areas of New York where public transit is limited.
- Specialized Utility Vehicle: The availability of Cargo van rental is a key selling point for local users requiring temporary hauling capacity outside of a full-scale truck rental.
- Part of a Global Brand: Despite local operational challenges, customers benefit from the backing and fleet quality associated with the internationally recognized Hertz brand.
- Standardized Payments: Accepts Credit cards, ensuring familiar and secure transaction processing for the rental cost and security deposit.
- AAA Member Benefits: New York AAA members may be eligible for specific discounts, free services (like free additional qualified drivers, a savings often valued at $13.50 per day), and reduced fees on extras through the wider Hertz program.
Contact Information
For all reservations and essential service confirmations, New York users are advised to contact the branch directly.
- Address: 260 N Brewster Rd, Brewster, NY 10509, USA
- Phone: (845) 208-6214
- Mobile Phone: +1 845-208-6214
What is Worth Choosing
Hertz Car Rental in Brewster, NY, is primarily worth considering for local New York users when proximity to the 260 N Brewster Rd location is a critical factor, or when the specific need is for a Cargo van rental that is not easily available elsewhere in the immediate area. The convenience of a neighborhood HLE location, as opposed to traveling to a distant airport, is undeniable and can save significant travel time.
However, the decision to choose this location must be made with full awareness of the publicly documented service inconsistencies. The detailed customer reviews regarding tardiness, unfulfilled reservations, and subsequent billing issues ("charged me a late return fee because they showed up late for work") demand an informed and cautious approach. For this reason, choosing this location requires proactive engagement from the renter. If you have a flexible schedule and prioritize convenience over absolute certainty, or if you are willing to call the location repeatedly to confirm every detail, this branch may meet your needs. For time-sensitive business travel, crucial family appointments, or immediate replacement needs where a confirmed reservation is non-negotiable, New York users must employ meticulous verification and have a backup plan. The strength lies in its local availability and utility vehicle options; its weakness lies in reported execution.
Hertz Car Rental - Mahopac - Lp Automotive HLE Services
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Mahopac - Lp Automotive HLE Details
Service options
- Onsite services
Payments
- Credit cards
Hertz Car Rental - Mahopac - Lp Automotive HLE Photos






Hertz Car Rental - Mahopac - Lp Automotive HLE Location
Hertz Car Rental - Mahopac - Lp Automotive HLE
260 N Brewster Rd, Brewster, NY 10509, USA
Hertz Car Rental - Mahopac - Lp Automotive HLE Reviews
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★ 5★ 4★ 3★ 2★ 1Reserved a 7 seat SUV for 9 AM. The Ding Dong at the desk showed up an hour late to tell me he didn't have the car there...or Danbury...or Patterson. Did nothing to help us except make the phone call we could have made ourselves in half the time, or at 9:15 AM if he had showed up on time. We still had to call the other Hertz locations within an hour drive on our own just to hear the same thing from them anyway. It is plainly unacceptable that Hertz would even let us reserve a car that seems to have never existed. The lack of any meaningful effort to make this right by either a Hertz representative or the corporate office is more than enough to ensure I will never be using their service again.
July 19 · Steven BatesComplete clowns. 1 star because there’s no zero star option. Always shows up late for work and doesn’t have a clue what he’s doing. I returned the car at 9:15 am (earlier than I had picked it up) and had to drop off the keys because there was no one there. Then they charged me a late return fee because they showed up late for work! Total clowns!
June 15 · Dominic JamesI highly do NOT recommend this car rental service,They will try to take money out of your card as much as they can and use any excuse to take your money, do not trust this company!I rented a car for $105.15And also payed for the insuranceBut they ended up charging me $214 plus $305 for security deposit that I still HAVE NOT received back.I called to see why they charged me so much and they said they had to take an extra $60 because of gas but it was at the same level I got the car at. Then they just made a bunch of other excuses to charge me even more.I told them to check the car before I left but they said just leave it there and they’ll check it when they have time so I left and now I have all these withdrawals from this company taking out more money from my card.
February 11 · zoil illesReally bad!!! Location was wrong. Phone number didn't exist. Piece of paper at original address gave new location and phone number. Called number. Got an attitude from person who answered and told me that they are not open on Sunday. When informed that it said open 10 AM to 2 PM., got more of an attitude. I received an email saying that I had a reservation but I didn't really have one.
June 13 · Jim MarloweI called 3 weeks before moving to change the pickup time where they had confirmed to do so and though I requested an email confirmation with the new changes she had guaranteed everything was set up and that they did not send an email. Come day of pickup I realized they did not change the pickup time and we had to wait for over an hour to see if something was available. The person there also guaranteed they would cancel the other reservation no charges due to the inconvenience and it was not so, they charged the cancellation fee anyways. No one answers when I call to fix this issue and though they have a voicemail they never call back.
July 04 · Jessica Lopez
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