Enterprise Rent-A-Car

- 2 Prindle Ln, Danbury, CT 06811

For residents and businesses in Fairfield County and the greater Connecticut region, Enterprise Rent-A-Car at 2 Prindle Lane in Danbury, CT, serves as a key local resource for all vehicle rental needs. As a highly convenient, non-airport "home city" location, this branch focuses on providing a wide selection of vehicles for daily life—from insurance replacement rentals following a fender-bender to a minivan for a family trip to the Connecticut shoreline, or a van for moving projects around Danbury.

This facility is officially listed as both a Car Rental Agency and a Van Rental Agency, confirming its specialization in providing vehicles that go beyond the typical sedan. The range of vehicles available is designed to support the diverse needs of the local community, encompassing everything from economical subcompact cars for quick errands to spacious SUVs and larger passenger and cargo vans. Customers can rely on the Enterprise brand for a modern, well-maintained fleet, yet the experience at this specific location, as highlighted in local reviews, is important for Connecticut users to understand fully before booking.

Customer feedback on the 2 Prindle Lane location presents a complex picture of the local service, which Connecticut consumers should keep in mind. One consistent issue reported is a difficulty with obtaining specialty vehicles, specifically cargo vans, even when inventory appears available. One long-time Enterprise customer detailed repeated negative experiences at this Danbury branch, including a refusal to rent a cargo van that was visibly present on the lot. This reviewer found the service so unreliable that they opted to drive 35 minutes to another Enterprise location in Waterbury, CT, citing "amazing people and amazing service and respect to the customers" there instead. This suggests that while the corporate fleet is extensive, local availability and staff willingness to rent out certain vehicles at this specific Danbury branch may vary unexpectedly, and direct communication is essential.

Another critical review detailed a frustrating and costly experience involving insurance upcharges. The customer's husband indicated he did not want the extra insurance but did want to purchase the gas option, which allegedly led to a "miscommunication" or "sneaky tactic" that resulted in a $432 charge for unwanted insurance coverage. This serves as a vital warning to all local renters in Connecticut: be extremely diligent when reviewing and signing the final rental agreement to ensure that no unauthorized or unrequested insurance or add-on features have been included. The customer's local auto body shop was even informed of the negative experience to ensure future replacement rentals are steered toward other providers.

Location and Accessibility:

The Danbury Enterprise Rent-A-Car branch is situated in a convenient, non-airport location, making it easy for local residents to access.

Address: 2 Prindle Ln, Danbury, CT 06811, USA

Located near major Danbury roadways, including proximity to US Route 7 and Interstate 84, the branch offers excellent accessibility for drivers coming from across Western Connecticut, including communities like Bethel, Brookfield, and Ridgefield. The location's focus on local convenience means less travel time compared to picking up a vehicle at a distant airport hub.

Services Offered:

As a full-service local rental agency, this Enterprise branch offers a comprehensive suite of vehicles and payment options designed to meet various personal and professional transportation needs in the Connecticut area.

• Diverse Car Fleet: Available vehicle classes typically include Economy, Compact, Midsize, and Full-Size Sedans, as well as a selection of SUVs (Small, Standard, and Full-Size) for increased passenger and luggage capacity.
• Dedicated Van and Cargo Rental: The branch specializes in Van rental, offering passenger vans (Minivans, 10-passenger, 12-passenger, and 15-passenger) and various sizes of Cargo Vans for commercial or personal moving projects.
• Debit Card Acceptance: This location accepts Debit Cards, which is particularly beneficial for Connecticut customers who prefer not to use credit or may not have one. However, customers using a debit card should be aware that Enterprise has strict requirements for non-airport locations, which typically include a local address verification and may involve presenting utility bills or a recent paycheck stub, along with a refundable deposit.
• NFC Mobile Payments: Provides the modern convenience of NFC mobile payments (e.g., Apple Pay, Google Pay) for secure and quick transactions at the counter.
• Insurance Replacement Services: A primary function of "home city" locations is to provide direct billing and coordination with auto body shops for customers needing a temporary vehicle following an accident.

Features and Highlights:

Beyond the standard rental services, the Danbury location offers a few key features that may appeal to specific segments of the Connecticut population.

• Identifies as Women-Owned: This branch identifies as a women-owned business, supporting diversity in local Danbury commercial enterprises.
• Active Military Discounts: Consistent with Enterprise's nationwide program, this location offers active military discounts for both official government travel and personal (leisure) rentals, extending savings and appreciation to service members and veterans.
• Convenient Local Access: Positioned right off major routes in Danbury, the location minimizes travel time for local residents needing a quick pick-up or drop-off, a critical factor in the busy Connecticut traffic environment.
• Underage Driver Policy: The branch adheres to Enterprise's policy allowing drivers between the ages of 21 and 24 to rent certain vehicle classes, though a youthful driver surcharge applies, providing flexibility for younger drivers in Connecticut.

Contact Information:

Given the issues reported with specialty vehicle availability and charges, prospective renters are strongly advised to contact the Danbury branch directly to confirm all details, particularly if a cargo van or specific rental option is required.

Phone: (203) 743-1112

Mobile Phone: +1 203-743-1112

Address: 2 Prindle Ln, Danbury, CT 06811, USA

What is worth choosing this Enterprise Rent-A-Car is the combination of its strong corporate fleet backing and its status as a women-owned local business that supports military personnel with discounts. For Connecticut customers living in or near Danbury, the convenience of this local pick-up point on Prindle Lane, avoiding a longer drive to an airport, is a significant benefit. The acceptance of debit cards also expands accessibility for a wider range of customers.

However, potential renters must be extremely cautious and prepared, specifically addressing the areas where customer satisfaction has faltered. To ensure a positive experience at this location, Connecticut residents should take the following precautions: First, always call the Danbury office directly (203-743-1112) to personally confirm the availability of any specialty vehicle, such as a cargo van, regardless of an online reservation confirmation. Second, upon signing the final rental agreement, meticulously review every charge line-item. Given the reported incident of an unwanted $432 insurance charge, customers should clearly state their intentions regarding insurance, fuel options, and any other add-ons, and ensure the final printed contract accurately reflects only what was agreed upon before driving off the lot. For those requiring specialty vehicles or expecting a fully frictionless transaction, the comparative ease of service at the Waterbury location mentioned in a review might be a useful alternative, despite the added commute.

Enterprise Rent-A-Car

2 Prindle Ln, Danbury, CT 06811, USA