Hertz Car Rental - Martha's Vineyard - Martha's Vineyard Airport (MVY)

- 72 Airport Rd, Vineyard Haven, MA 02568

For Massachusetts residents and visitors traveling to the beautiful island of Martha's Vineyard, securing reliable and convenient transportation is essential for exploring the island’s six unique towns. Hertz Car Rental, conveniently located right at the Martha's Vineyard Airport (MVY) in Vineyard Haven, serves as a primary gateway to island mobility. As an established, on-site car rental agency, Hertz provides a wide array of vehicles and services designed to meet the diverse needs of both the local community and the seasonal influx of tourists.

The experience at the MVY location is often characterized by a balance of a known, global brand’s operational efficiency and a local team's commitment to customer satisfaction. Many customers highlight the "Excellent customer service and a very easy pickup and return," ensuring that starting and ending your island exploration is seamless and stress-free. With the counter located within the main terminal, Hertz streamlines the process from the baggage claim to the driver’s seat.

However, it is vital for Massachusetts users to be aware of the specific policies regarding vehicle return, particularly the fuel agreement. A customer review mentioned being "Charged a ton of money for gas for having a tank at 80% full even though it was completely full. Filled up this car right before dropping it off at the airport." This feedback underscores the importance of meticulously documenting the fuel level before and after the rental, and understanding the precise return policy to avoid unexpected charges. While the pickup and return process is generally easy, attention to detail on the part of the renter can prevent potential disputes regarding final billing.

The agency’s commitment to service extends to offering tangible benefits for specific groups, such as active military discounts, demonstrating a positive effort to support those who serve. Furthermore, for a popular and highly-trafficked destination like Martha’s Vineyard, the convenience of onsite airport services, flexible payment options including debit cards, and dedication to accessibility features make Hertz a central and practical choice for ground transportation on the island.

The Hertz Car Rental counter is perfectly situated for travelers arriving on Martha’s Vineyard via air, offering unparalleled convenience. The physical address is 72 Airport Rd, Vineyard Haven, MA 02568, USA, placing it directly within the Martha's Vineyard Airport (MVY) main passenger terminal, typically across from the baggage claim area. The rental cars are parked in the adjacent car lot, a short and easy walk from the counter.

This location provides several key benefits for customers:

• Onsite Services: The counter is located directly in the terminal building, eliminating the need for shuttles to an off-site lot, which is a major time saver when arriving on a flight.
• Dedicated Operating Hours: The rental office maintains consistent operating hours, generally opening at 9:00 am every day. While weekday closing is typically 5:00 pm, weekend hours (Saturday and Sunday) are often shorter, concluding at 1:00 pm. Customers are strongly advised to confirm these hours by phone, especially during the peak summer season or for late-arriving flights, as reservations are highly suggested.
• Accessibility Features: The location ensures all customers are served comfortably by providing both a Wheelchair Accessible Entrance to the terminal and a Wheelchair Accessible Parking Lot for easy pickup and drop-off.

Being based in Vineyard Haven, the location offers a central point from which to access all parts of the island, including Edgartown, Oak Bluffs, West Tisbury, Chilmark, and Aquinnah, with no destination being more than a half-hour drive away.

As a full-service car rental agency operating on one of Massachusetts' most popular islands, Hertz at MVY offers a comprehensive set of services to ensure visitors and residents can navigate Martha’s Vineyard effectively:

• Diverse Vehicle Fleet: Customers can select from a wide range of popular vehicle classes necessary for island travel, including compact cars for ease of parking, mid-size sedans, spacious SUVs for families, and notably, the popular Jeep Wrangler, which is well-suited for the island’s varied terrain and beach access (where permissible).
• Onsite Terminal Service: The key advantage of being an "Onsite service" provider is the ability for customers to complete their rental process immediately upon arrival within the airport terminal.
• Reservations and Booking: The agency strongly suggests reservations, particularly during the highly trafficked summer and holiday seasons, to ensure vehicle availability. Bookings can typically be made online or over the phone.
• Flexible Payment Acceptance: To accommodate a broad range of customers, the location accepts major Credit Cards as well as Debit Cards for rental payments, though specific authorization holds may apply when using a debit card.
• Optional Extras: For a fee, renters can often arrange for supplementary items such as GPS navigation units, infant or child safety seats, and the addition of authorized drivers to their rental agreement.
• Discounts and Loyalty Programs: The location honors standard corporate and membership benefits, including participation in the Hertz Gold Plus Rewards program and, notably, Active Military Discounts, which is a key highlight for service members traveling to the island.

Hertz at Martha's Vineyard Airport distinguishes itself through a combination of convenience, recognition of service, and essential accessibility:

• Maximum Island Convenience: The location's position directly at the Martha's Vineyard Airport (MVY) terminal makes it the most convenient option for air travelers, eliminating off-site transportation needs.
• Active Military Discounts: A notable highlight is the provision of discounts for active military personnel, showing appreciation and providing real savings for service members who travel.
• Commitment to Accessibility: The facility is equipped with a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, ensuring that all customers, regardless of mobility needs, can access the rental counter and vehicles easily.
• Reputation for Easy Service: The process is generally reviewed as offering "very easy pickup and return," reflecting efficient terminal operations, though customers must be diligent about documenting fuel levels.
• Wide Range of Vehicle Types: The fleet is well-suited to the island environment, offering everything from fuel-efficient compacts to rugged SUVs, with the Jeep Wrangler being noted as a popular choice for navigating Martha's Vineyard.
• Debit Card Acceptance: Providing the option for payment via Debit Card offers greater financial flexibility to Massachusetts travelers.

For making reservations, checking vehicle availability, or confirming operating hours and specific rental policies for your trip to Martha’s Vineyard, please use the following contact details for the on-site airport location:

Address: 72 Airport Rd, Vineyard Haven, MA 02568, USA
Phone: (508) 693-2402
Mobile Phone: +1 508-693-2402

It is strongly recommended, especially during the busy summer season on the island, to call ahead and book your reservation well in advance to secure your desired vehicle class and ensure a smooth transaction upon arrival at MVY.

Choosing Hertz Car Rental at Martha's Vineyard Airport (MVY) is the most logical choice for any traveler landing on the island who values time and immediate accessibility. The primary benefit of an airport-based rental is the elimination of any travel time between the terminal and the rental desk; you simply collect your luggage and walk directly to the counter, often within sight of the baggage claim area. This saves precious vacation time in a destination where every moment is valued.

While the brand is global, the local team is noted for providing excellent customer service, which is essential for navigating the unique aspects of island travel and ensuring a smooth rental experience. The vehicle fleet offers practical options for all types of island exploration, from touring the gingerbread cottages of Oak Bluffs to visiting the iconic Aquinnah Cliffs. Moreover, the special recognition offered to active military members through dedicated discounts is a commendable feature that makes Hertz a preferred choice for service personnel.

However, users from Massachusetts must exercise diligence when returning the vehicle, particularly concerning the fuel policy. To fully enjoy the ease of the "easy pickup and return" process, renters should take clear photographs or videos of the fuel gauge and odometer at both pick-up and drop-off to avoid the kind of unexpected charges reported in customer feedback. With this small precaution, the convenience, accessibility, and professional service offered by Hertz at MVY make it the most reliable starting point for your Martha’s Vineyard adventure.

Hertz Car Rental - Martha's Vineyard - Martha's Vineyard Airport (MVY)

72 Airport Rd, Vineyard Haven, MA 02568, USA