Enterprise Rent-A-Car

- 585 W Valley Blvd, Bloomington, CA 92316

Introduction / Overview

For California residents in the Inland Empire, particularly those in the Bloomington and Rialto area of San Bernardino County, the Enterprise Rent-A-Car branch located on West Valley Boulevard stands out as a reliable and customer-focused mobility provider. This local office, known for its friendly and professional environment, operates as both a dedicated Car Rental Agency and a Van Rental Agency, catering to a wide spectrum of transportation needs, from personal travel to group and commercial requirements.

A notable feature of this location is its identity as a women-owned business, demonstrating a commitment to diversity in business ownership within the local community. The branch is consistently praised by local users for its excellent customer service, highlighting the staff's dedication to resolving issues with patience and professionalism. For instance, in a scenario where pre-booked van rentals were unavailable due to late returns, the management quickly and courteously provided a significant upgrade to a large Ford Expedition at a reasonable price, showcasing a flexible and understanding approach to customer care.

Whether you need a quick replacement vehicle, a large van for a family trip to a California destination, or a reliable car for business use in the Inland Empire, this Enterprise branch aims to deliver a seamless rental experience, backed by valuable benefits like active military discounts and easy-to-use payment options.

Location and Accessibility

The Enterprise Rent-A-Car location is conveniently positioned to serve the greater Bloomington, Rialto, and Fontana areas of the Inland Empire. The facility is strategically located at 585 W Valley Blvd, Bloomington, CA 92316, USA, placing it directly on a primary transportation corridor for easy access by local residents and commuters.

This branch shares a location with Enterprise Car Sales, providing a comprehensive automotive hub for the community. Its positioning near the intersection of West Valley Boulevard and South Lilac Avenue makes it highly visible and simple to navigate to, regardless of which direction you are traveling from in the region. Accessibility is a key focus at this site, ensuring all customers can utilize their services without barriers. Specific accessibility features include:

• Wheelchair Accessible Entrance
• Wheelchair Accessible Parking Lot
• Dedicated On-Site Parking for convenient vehicle pick-up and drop-off

The ample on-site parking is a significant benefit in a high-traffic area, eliminating the hassle often associated with visiting a local business. The easy access and well-maintained physical features reinforce the branch's commitment to a convenient and stress-free customer experience.

Services Offered

As a full-service mobility provider in the Inland Empire, Enterprise Rent-A-Car in Bloomington offers a range of services designed to meet diverse customer needs. The core offerings include:

• Comprehensive Car Rental Fleet: Availability of a wide selection of vehicles, including fuel-efficient economy and compact cars, midsize sedans (like the Toyota Corolla or Volkswagen Jetta), full-size sedans (such as the Chevrolet Malibu), SUVs (like the Chevrolet Tahoe or Nissan Rogue), and luxury options.
• Specialized Van Rental: Providing practical van options, including minivans for families of up to seven people and larger passenger/cargo vans (including 12- and 15-passenger vans, subject to specific California regulations) for group travel, commercial use, or moving purposes.
• Flexible Payment Methods: Acceptance of multiple secure payment forms, including all major Credit Cards, Debit Cards (with certain requirements for non-airport locations, such as matching name and address on the driver's license), and modern NFC Mobile Payments for quick transactions.
• Insurance and Replacement Rentals: Expertise in coordinating rentals for customers whose vehicles are in the shop due to accidents or mechanical failure, simplifying the process by working directly with insurance adjusters.
• Corporate and Government Travel Programs: Offering discounted rates and specialized programs for local businesses, government employees, and military personnel traveling for official business or leisure.
• Customer Support and Problem Resolution: Proactive service, as evidenced by quickly providing appropriate upgrades and solutions when initial reservations, such as a requested van, face unforeseen availability issues due to external customer returns.

Features / Highlights

The Bloomington Enterprise Rent-A-Car branch is highly valued for several distinguishing features that enhance the local rental experience:

• Exceptional, Proactive Customer Service: The staff, including specific representatives like “Emma,” are recognized for possessing "very good customer service patience" and for being professional and problem-solvers. The review noting the upgrade to the Ford Expedition perfectly demonstrates the team's commitment to finding a positive resolution even when a situation is out of their direct control.
• Women-Owned Business Identity: The designation as a women-owned business is a significant highlight, appealing to customers who value supporting diverse ownership within the local California economy and reflecting Enterprise's broader commitment to diversity.
• Active Military Discounts: The branch proudly supports the military community, which is prominent in the Inland Empire, by offering valuable discounts on rental rates for active-duty personnel, veterans, and their families for both official and personal travel.
• Convenient and Secure Transactions: The ability to use Credit Cards, Debit Cards, and NFC Mobile Payments, combined with readily available on-site parking, streamlines the administrative portion of the rental process, making pick-up and drop-off fast and secure.
• Combined Automotive Center: Being situated alongside Enterprise Car Sales offers an added layer of convenience for customers who might be considering purchasing a pre-owned vehicle, allowing them to explore both rental and sales options in one convenient location.

Contact Information

For reservations, questions about vehicle availability, or to discuss your specific rental needs, please contact the Bloomington Enterprise Rent-A-Car branch using the following information:

Address: 585 W Valley Blvd, Bloomington, CA 92316, USA

Phone: (909) 879-7930

Mobile Phone: +1 909-879-7930

What is worth choosing

For residents of the Inland Empire, the Enterprise Rent-A-Car in Bloomington is an outstanding choice due to its combination of professional service, fleet variety, and commitment to customer resolution. The demonstrated willingness of the team, including management, to immediately offer a generous, reasonably priced upgrade when a vehicle shortage occurred highlights a rare level of accountability and dedication to customer satisfaction. This proactive problem-solving ability is far more valuable than simply offering a low advertised rate.

Furthermore, selecting this branch means supporting a women-owned business and benefiting from valuable programs like the active military discount, which provides a tangible benefit to those who serve. The location’s ease of access on West Valley Boulevard, combined with practical amenities like on-site parking and comprehensive accessibility features, makes the entire rental process convenient and worry-free. Whether you require a practical car for a weekend in Southern California or a passenger van for a group excursion, this Enterprise location offers a dependable and human-centered approach that local users can trust.

Enterprise Rent-A-Car

585 W Valley Blvd, Bloomington, CA 92316, USA