Avis Car Rental Introduce
For residents and visitors on the South Side of Chicago and the surrounding suburbs of Illinois, the Avis Car Rental branch located on South Cicero Avenue provides a reliable and convenient option for all temporary transportation needs. Operating as a comprehensive Car Rental Agency and Van Rental Agency, this neighborhood location offers the established quality and expansive fleet of a global brand right in your local community. Whether you need a vehicle for a quick weekend trip, a long-term business project, or a replacement while your own car is serviced, Avis aims to offer seamless service.
Avis is recognized worldwide for its commitment to customer convenience and a diverse selection of vehicles, ensuring there is a car or van available for almost any occasion. This local branch is specifically geared toward the Illinois community, offering practical hours and a focus on speed and efficiency for renters who may not want to deal with the higher volume and complexity of airport locations.
Customer experience at any location can be a mix of highs and lows. While some patrons, as noted in recent feedback, have celebrated the exceptional, personalized service provided by dedicated staff, leading to a smooth and highly satisfying rental process, others have faced challenges. Issues mentioned by other customers have included initial lack of employee acknowledgment, poor internal communication regarding vehicle keys, and perceived unprofessional conduct, which can understandably lead to a frustrating experience. This disparity highlights the importance of customer service excellence at the local branch level. To ensure the best experience, customers are encouraged to use the provided contact information to confirm their reservation details and address any specific needs, such as van reservations or accessibility requirements, directly with the branch prior to their arrival.
The Avis Car Rental branch is strategically located at 8181 S Cicero Ave, Chicago, IL 60652, USA. This address places it in a highly accessible area on the city's South Side, close to major roadways and the boundary of nearby suburbs like Oak Lawn. Its position directly on Cicero Avenue, a major north-south corridor, ensures easy driving access from a wide catchment area across Cook County, making it a practical choice for local pickup and return. The branch is often noted for being located within the Century Tile building, toward the rear of the facility on the southeast corner, so looking for these landmarks can help with navigation.
The operating hours are tailored to accommodate the daily schedules of local renters in Illinois:
- Monday - Friday: 8:00 AM to 6:00 PM
- Saturday: 8:00 AM to 1:00 PM
- Sunday: 8:00 AM to 12:00 PM
These weekend hours are particularly valuable for local residents who need to rent a vehicle without disrupting their work week. As with all rental locations, it is advisable to check for possible adjustments in hours, especially around major holidays, by calling the branch directly.
Accessibility is prioritized at this location to ensure all customers can be served conveniently. The facility provides a Wheelchair accessible entrance and a Wheelchair accessible parking lot, reflecting a commitment to accommodating renters with mobility needs. This focus on physical accessibility is an important factor for local users in Chicago and surrounding Illinois towns.
As a dual-service provider, this Avis branch offers a comprehensive suite of rental solutions, ensuring suitability for both personal and professional needs. The fleet typically includes vehicles of varying sizes and classes to match any requirement.
Services Offered:
- General Car Rental: A vast selection of vehicle classes, including economy cars for fuel efficiency, mid-size and full-size sedans, and Standard or Premium SUVs suitable for family travel or longer road trips across Illinois.
- Van Rental Agency Services: Specializing in larger passenger and cargo transport, offering minivan rentals (typically 7- or 8-passenger capacity) and potentially larger passenger vans, such as 12- or 15-passenger models, ideal for school groups, church organizations, or corporate events.
- Long-Term and One-Way Rentals: Providing flexible rental terms for extended needs, as well as one-way options for travel outside the Chicagoland area, allowing for convenient drop-offs at other Avis locations.
- Roadside Assistance: Standard Avis services often include 24/7 emergency roadside support to provide peace of mind during your rental period, addressing issues like flat tires, lockouts, or mechanical failures.
- Avis Preferred Service: Enrollment in the Avis Preferred program allows repeat renters to expedite the rental process, sometimes skipping the counter entirely, a valuable time-saver for busy Illinois residents.
The Avis branch on Cicero Avenue boasts several key features and operational highlights designed to enhance the rental experience for its local clientele, particularly those in the military community and those requiring modern convenience.
Features / Highlights:
- Active Military Discounts: Avis is committed to supporting those who serve, offering special rates and discounts, which can be up to 35% off base rates for active military, veterans, National Guard/Reservists, and their families, often facilitated through partnerships like WeSalute (Veterans Advantage). Military customers should be prepared to present their ID for verification.
- High Accessibility Standards: With a Wheelchair accessible entrance and Wheelchair accessible parking lot, the facility ensures that mobility is not a barrier to renting a vehicle.
- Multiple Payment Options: The location accepts Credit cards, Debit cards (subject to specific rental policies for deposit and verification), and NFC mobile payments, catering to diverse customer preferences.
- Neighborhood Location Convenience: Situated away from the busy airport terminals, this branch offers a less stressful and quicker rental process, often providing a Pick-up Service Available to local residents who need a ride to the counter.
- Diverse Fleet Availability: The dual classification as a Car and Van rental agency means a greater likelihood of finding everything from a compact car to a large passenger van in one place.
For swift communication or to confirm specific reservation details, the following contact information should be used for the 8181 S Cicero Ave location:
Contact Information:
Address: 8181 S Cicero Ave, Chicago, IL 60652, USA
Phone: (708) 424-1285
Mobile Phone: +1 708-424-1285
For residents in the Chicago South Side and nearby Illinois suburbs, the decision to rent from this Avis branch is justified by its commitment to community-focused service and a variety of accommodating features.
What is worth choosing:
This Avis Car Rental branch is particularly worth choosing due to its strategic, neighborhood accessibility and its clear commitment to value and inclusion. As a local, non-airport location, it saves Chicago and Illinois residents the time and hassle associated with airport transfers and congestion. The dedication to service is evident in the specific support offered to the military community through active military discounts, providing tangible savings for those who have served. Furthermore, the combination of full-service car rental and dedicated van rental options ensures that whether you need a small sedan for daily errands or a large passenger van for a group outing, your needs can be met efficiently at a single location. The acceptance of modern payment methods like NFC mobile payments and the provision of wheelchair accessible facilities round out the offering, making the rental process convenient, modern, and universally accessible. While customers should utilize the local phone number to ensure immediate confirmation of vehicle availability—especially during peak times—the overall service proposition of this Cicero Avenue Avis branch makes it a reliable and excellent choice for local Illinois users.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos


Avis Car Rental Location
Avis Car Rental
8181 S Cicero Ave, Chicago, IL 60652, USA
Avis Car Rental Reviews
phonepricemoneynumberenterpriserefundemailchatsteering2022
★ 5★ 4★ 3★ 2★ 1I had an amazing experience with Avis Budget Car Rental, and I have to shout out Julio, the manager, who made my visit truly exceptional. From the moment I walked in, his professionalism and attention to detail stood out. Julio was not only super friendly but also incredibly efficient in getting me on my way with my rental car.He took the time to explain everything, answer all my questions, and even gave me some local tips for my trip, which made all the difference. It's rare to find someone who genuinely cares about providing top-notch service, and Julio certainly exemplifies that. The entire process was smooth, and I felt confident in my choice to rent with Avis.Highly recommend this location and ask for Julio if you want a seamless, enjoyable experience!
June 19 · SquishyIf I could give this place zero stars, I would. This is by far the worst customer service I’ve ever experienced.The employees at the front desk didn’t even acknowledge customers. Instead of helping, they were too busy chatting with each other like they were in a private meeting—completely unprofessional.When I finally got help, I left to get my car. Unfortunately, I couldn’t find the keys. I went to the garage office to ask, and instead of assisting me, they had me searching around for them myself. After still not finding the keys, I went back to let them know, and that’s when the bald girl with glasses gave me attitude—despite the fact that it was their mistake for not making the keys accessible or visible in the first place.At no point was I rude to the staff, yet I was treated with disrespect. This place seriously needs to do better.
August 21 · Bunny BellaIt is worest car rental agency.I reserved a car 3 days ago. They took all information and the payment card information. Then the day after they sent an email to have your cat, the day before receiving the car sent another email that your car is ready at 3 pm. When I arrived to office at 3 pm. They told me we "apologize" we don't accept debit card. So, why did you accept the reservation?!What call center work, if you did not accept your call center stuff?How come your staff did not know thier work? I called them for thier office nobody help me. It was worest trail....After your replyLet me add some points.I am 43 years old.My debit card has enough money to rent 10 with insurance cars for 10 days.Your customer service reserved the car. AFTER she took all my debit card.If you do not trust of your customer service, why do you answer inquiries? Close you costumer service center. And set phone number for each office... Or write on your home page "IF YOU NEED TO RENT A CAR VISIT US PHYSICALLY"the costumer service requested cridet card, I told her that I have debit card only. She confirm the reservation and sent a email. I did all customers service demands then on your office thee man told me we do not accept debit card. On the same time that we must leave. My wife and 3 kids were outside on the sun.I call to complain, no body helped me.Frankly, it is the worest service and the worest follow up even after the comment.
August 06 · Ahmad KhlifatThis is the first review i've ever left. Worst experience ever first of all, on the day of renting my vehicle, the individual behind the counter was very rude. And very in a hurry. Secondly, also, the vehicle I received front wheel shook When I accelerated over 45miles per hour, so I had to go to another avis to trade it in. Then on the day of returning my vehicle, I called informing. I would be 10 minutes late when I got there. the doors were locked. I parked the vehicle on location. Got in my own car and woke up the next morning. I was ChargedAn additional one hundred and forty dollars. When I called customer service to explain the situation, the individual, it was very rude and Jus. Kept saying bye bye bye. For my other job, I literally knew right. A vehicle from avis once a week for the last night nine weeks, this was the worst experience ever. So long story short, bad vehicles, the vehicle was in my possession for an additional 12 minutes and I had to pay a 140. Dollars, they smiled in your face tell you.It is what it is.
August 27 · Decoy DI specifically created an Gmail account to leave a review about this business.This business STOLE my moneyThey made up charges and charged me additional amount.So do not book reservations with this “organization”. They ll find the way to charge your more than you agreed.I called customer service, person who answered the phone is in my opinion very well trained to play the game , based on other reviews I see that they are receiving complaints on daily basis from all customers .Be aware , do not work with this terrible organization (so-called business).
August 13 · Steven Markan Sty
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