Enterprise Rent-A-Car Introduce
For residents and visitors on Long Island, finding a reliable car rental partner that combines a massive, modern fleet with genuinely caring customer service can be the difference between a frustrating chore and a smooth experience. The Enterprise Rent-A-Car location in Massapequa Park, New York, offers exactly this blend, serving as a trusted neighborhood resource for both personal and commercial vehicle needs. Strategically positioned on the busy Sunrise Highway, this branch is far more than just a counter for handing over keys; it is a dedicated team, highlighted by local customers for its outstanding, personalized support.
Whether you are a New York local needing a replacement vehicle while yours is in the shop, a family planning a road trip out of the city, or a business requiring a reliable van for local operations, this Enterprise location provides a comprehensive solution. The team members, like Vincent, Gregory, and Joe, as cited in customer reviews, are known for going "above and beyond" to ensure customer satisfaction, often accommodating last-minute changes and even providing immediate, complimentary upgrades when reserved vehicles are unavailable. This commitment to superior "Excellent Customer Service" is a core reason why Long Island users return to this specific branch.
Furthermore, this Enterprise is recognized as a woman-owned business, adding a unique and community-focused dimension to its operation within the Nassau County area. Coupled with a strong emphasis on accessibility and offering special discounts for active military personnel, the Massapequa Park agency demonstrates a commitment to both local community values and national service, making it a conscientious choice for New York drivers.
Location and Accessibility
The Enterprise Rent-A-Car branch is situated in a highly convenient and central location for the Massapequa Park and surrounding Long Island communities.
- Address: 4780 Sunrise Hwy, Massapequa Park, NY 11762, USA
Being located directly on Sunrise Highway (Route 27) ensures exceptional accessibility from all points on the South Shore of Long Island, making it a quick stop for both local residents and travelers passing through. The surrounding area, nestled near Massapequa Lake and State Park, is a busy commercial corridor, but the on-site parking available at the facility simplifies the process of picking up or dropping off your rental.
A significant focus is placed on ensuring the facility is accessible to everyone in the New York community. The location provides:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- On-site parking for convenient vehicle pick-up and return
The availability of on-site parking is a valuable feature in a densely populated area of Long Island, providing a stress-free start and end to your rental. This neighborhood branch’s commitment to physical accessibility further solidifies its position as a thoughtful and reliable local service provider.
Services Offered
Enterprise Rent-A-Car in Massapequa Park is equipped to handle a wide spectrum of transportation needs, from compact cars for city errands to larger vehicles for group travel and commercial uses. As a dual Car rental agency and Van rental agency, their offerings are comprehensive.
- Extensive Vehicle Fleet: They offer a variety of car classes, including economy cars, compact cars, midsize and full-size sedans, SUVs, and luxury vehicles, to suit all types of travel within New York and beyond.
- Van Rental Services: Specializing as a van rental agency, they provide spacious options such as minivans and larger passenger vans (potentially 12- and 15-passenger vans, subject to local regulations and availability) ideal for family excursions, team travel, or large-scale hauling.
- Customer Pick-Up Service: For added local convenience, the branch often offers a complimentary pick-up service, allowing customers to get to the branch easily to collect their reserved vehicle (it is always recommended to call the location directly to confirm service area and availability).
- Flexible Payment Options: The agency accepts a variety of modern payment forms, ensuring a convenient checkout process for all customers: Credit cards, Debit cards, and NFC mobile payments.
- Reservation Management: They facilitate online booking and offer local support for managing, modifying, or canceling reservations.
Features / Highlights
Beyond the standard rental process, the Massapequa Park Enterprise branch offers several noteworthy features that enhance the customer experience and reflect a community-focused business model:
- Identifies as Women-Owned: This notable distinction highlights a commitment to diversity and community business leadership within the Nassau County area.
- Active Military Discounts: Acknowledging and supporting military personnel, the branch offers special rates and discounts for active military members, a valuable benefit for New York families with ties to the armed forces.
- Commitment to Customer Service: Exemplified by the high praise in customer reviews, the staff—including the named individuals like Vincent, Gregory, and Joe—is dedicated to prompt acknowledgement, efficient service (often getting customers "in and out within 20 minutes"), and solving unexpected issues with upgrades.
- Location on Sunrise Highway: The prime real estate on this major Long Island thoroughfare ensures that the branch is a convenient and quick stop for a vast number of local and commuting users.
- Variety of Payment Accepted: The acceptance of major credit and debit cards, along with modern NFC mobile payments, makes the transaction process quick and secure.
Contact Information
To speak with a representative, confirm a reservation, or arrange for the customer pick-up service, use the following contact details for the Massapequa Park location:
- Address: 4780 Sunrise Hwy, Massapequa Park, NY 11762, USA
- Phone: (516) 264-7000
- Mobile Phone: +1 516-264-7000
It is always recommended to call the local branch directly when dealing with time-sensitive matters, such as confirming vehicle availability or arranging the complimentary pick-up service, to ensure the best possible local service experience.
What is Worth Choosing Enterprise Rent-A-Car in Massapequa Park
Choosing the Enterprise Rent-A-Car location at 4780 Sunrise Highway is a decision to prioritize exceptional customer care and local community commitment. This branch, distinguished as a woman-owned business, consistently receives high marks from local New York customers who value personalized attention. The real-life examples from reviews—like Vincent’s immediate upgrade of a visitor's car and the collective effort of the team to go "above and beyond"—underscore a culture of genuine kindness and efficiency that is often hard to find in larger rental operations. When your original reservation falls through, you need a team that acts quickly and generously to find a solution, and the Massapequa Park staff has a proven track record of doing just that.
Furthermore, the practical benefits are substantial. As a dual car and van rental agency, they offer the versatility to handle everything from a weekend getaway to a major household move, all from one highly accessible location right on Sunrise Highway. The availability of dedicated discounts for active military personnel shows a business that is actively giving back to the community it serves. Coupled with easy access via on-site parking and full wheelchair accessibility, this Enterprise location removes common rental headaches. In the often-hectic Long Island environment, choosing a rental partner that combines a vast, reliable fleet with a locally focused, truly amazing team is not just about getting a car—it’s about guaranteeing a smooth, pleasant start to your journey. This customer-first approach, where the staff truly cares about its patrons, makes Enterprise in Massapequa Park a standout choice for any New York-based rental need.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4780 Sunrise Hwy, Massapequa Park, NY 11762, USA
Enterprise Rent-A-Car Reviews
pricesinsurancedrivechristianofficequestionssalesnameassetcar wash
★ 5★ 4★ 3★ 2★ 1I needed to rent a car for my son who was visiting. I placed my order online several hours before the pick up. When I arrived I was greeted by Vincent. He acknowledged me immediately even though he was helping another customer.The Car I reserved was no longer available but Vincent gave me an immediate upgrade. The process went very quickly and I was in and out within 20 minutes....Excellent Customer Service...
June 30 · Maryanne D'AlessandroEveryone at the Enterprise of Massapequa Park are truly amazing. This was the second time I rented from them and both times they went above and beyond to help me. They are all kind, caring, and truly care about their customers. Thank you so much to Vincent, Gregory, and a special thank you to Joe for everything. Great place and great team!
July 29 · Stella GatanasWill never go to enterprise again. Tried to charge me over 2000 dollars when I only owed under 300. Then charged me 700 bucks. So done with them I don’t even want to argue again. Just not a helpful company and at no point was anything a smooth transaction. Thank goodness for my insurance company being helpful.
July 03 · robert la neveRented a compact vehicle for a week due to an insurance claim. The vehicle appeared to be clean. When I got it, the whole cabin smelled of Marijuana. When I turned in the rental. I mentioned it to the service person. He did not offer any discounts nor other solutions. For this issue. I will not consider your local establishment for any future rental needs.
August 01 · Herman AndradeKenny & Vincenzo are a great asset. Very understanding and helped me in my crazy situation. Give them a raise! - Jay
October 09 · Sub City
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