Avis Car Rental Introduce
When you are planning a weekend escape from Northwest Indiana, require a reliable temporary vehicle while yours is in the shop, or need a large passenger van for a group outing to the Indiana Dunes or Chicago, having a dependable local car rental service is a necessity. The Avis Car Rental branch, conveniently situated in Merrillville, IN, serves as a key travel partner for the region. Operating from the Merrillville Car Care Center on 81st Avenue, this location provides the broad selection of vehicles and professional standards expected from a major national brand.
This branch offers a fleet that includes everything from economical compact cars for cost-effective local commuting to full-size SUVs and 12-passenger vans, ensuring a vehicle is available for nearly any purpose. While the convenience of online reservation is a major benefit, local users planning to pay with a debit card should take special note of the location's policies. As noted in customer feedback, the rules for using a debit card—which often includes a stringent credit check and a significant security deposit, sometimes reaching $300 or more depending on the rental duration and payment method—are strictly enforced and can sometimes cause last-minute complications for travelers. It is always wise for users in Indiana to confirm all payment requirements and documentation directly with the branch prior to their scheduled pickup time to avoid unexpected issues.
Despite the strict adherence to corporate payment policies, Avis in Merrillville is committed to serving the local community. They actively offer discounts to the military community and ensure the facility is accessible for all patrons. Their dedicated location near the bustling US-30 corridor makes it a practical choice for both residents and visitors needing reliable wheels to traverse the Lake County area and beyond.
Location and Accessibility
The Avis Car Rental branch is strategically located in the heart of the Merrillville commercial and service district, providing excellent access for customers across Northwest Indiana.
- Address: 1750 81st Ave, Merrillville, IN 46410, USA
The location's hours are generally designed to accommodate business and personal renters:
- Monday - Friday: 8:00 AM - 6:00 PM
- Saturday: 9:00 AM - 1:00 PM
- Sunday: 10:00 AM - 1:00 PM
- Wheelchair accessible entrance is available.
- Designated wheelchair accessible parking spaces are provided.
Services Offered
Avis in Merrillville offers a comprehensive range of rental services to meet the diverse transportation needs of Indiana users, from short-term rentals to longer-term business arrangements.
- Extensive Car Fleet: Renters can choose from a wide variety of car classes, including fuel-efficient Economy and Compact cars, standard Midsize and Full-Size sedans like the Toyota Camry, and Premium or Luxury options such as the Genesis G70 or similar models.
- SUV and Crossover Rentals: A robust selection of SUVs is available, including Intermediate SUVs (like the Toyota Rav4), Standard SUVs (Ford Edge), Full-Size SUVs (Ford Expedition), and Premium SUVs (Chevrolet Suburban), perfect for family travel.
- Van Rental Agency: The branch specializes in larger group transport, offering Minivans (like the Chrysler Pacifica for 7 passengers) and large Passenger Vans, including 12-passenger models, suitable for group tours or event travel.
- Pickup and Specialty Trucks: Midsize Pickup trucks, such as the Toyota Tacoma, are generally available for rent, providing hauling capability for various tasks.
- Advanced Payment Options: The location accepts all major Credit Cards, Debit Cards (with specific policies and requirements in place for credit identification and deposits), and NFC Mobile Payments for convenient transactions.
- Optional Insurance and Protection: Customers can purchase Loss Damage Waiver (LDW) and Extended Roadside Assistance to provide peace of mind during their rental period.
- Fuel Service Options: The branch offers convenient refueling options, allowing the customer to either prepay for a full tank or return the car under the required fuel level and pay for the refueling service.
Features / Highlights
The Avis Car Rental location on 81st Avenue in Merrillville stands out due to several key features designed to benefit its local customer base:
- Active Military Discounts: Avis is proud to offer discounts to U.S. military veterans, active duty military, National Guard, and Reservists, often providing significant savings (up to 35% off PAY NOW rates) through partner programs like WeSalute+.
- Wide Vehicle Selection: The availability of virtually every car class, including various SUVs, minivans, and 12-passenger vans, ensures that travelers from Northwest Indiana can find the right fit for any need, from a daily replacement vehicle to a group transport solution.
- Convenient Location near I-65: Being situated in the Merrillville Car Care Center, just off a major highway access point, simplifies vehicle pickup and return, reducing time spent in local traffic.
- Acceptance of Debit Cards: While subject to strict conditions (including a credit check and a substantial security hold on funds—often $200 plus estimated charges, or $250 if prepaid), the ability to use a bank debit card with a Visa or MasterCard logo is a crucial feature for customers without a major credit card.
- Accessibility Focus: Providing a wheelchair accessible entrance and parking lot ensures that all members of the Indiana community can easily utilize the services.
Contact Information
For users in Indiana looking to make a reservation, inquire about vehicle availability, or confirm their payment documentation, here is the direct contact information for the Merrillville branch:
- Address: 1750 81st Ave, Merrillville, IN 46410, USA
- Phone: (219) 769-2355
- Mobile Phone: +1 219-769-2355
- Types: Car rental agency, Van rental agency
What is Worth Choosing
Avis Car Rental in Merrillville is a highly attractive option for Northwest Indiana residents due to its robust fleet and convenient location. This branch is especially worth choosing if you are seeking the professionalism and vehicle quality of a national brand with the added benefit of local accessibility.
The strongest reason to choose Avis is its ability to handle complex and large-group logistics, specifically as a certified Van Rental Agency offering 12-passenger vans. This makes it an indispensable resource for local churches, schools, and organizations in Lake County planning trips requiring significant seating capacity. Furthermore, the dedication to offering active military discounts through various programs makes it a top consideration for military families and veterans who are eligible for significant savings.
However, potential renters, especially those planning to use a debit card, must recognize and respect the corporate policies to ensure a smooth transaction. Customers are required to have sufficient funds for both the full rental cost and a security hold, which can be a minimum of $200 to $300 or more, depending on the rental specifics. Being prepared for this requirement is the key to a hassle-free pickup and avoiding the last-minute stress that a few customers have regrettably experienced. By planning ahead and confirming all details, Indiana renters can confidently secure the reliable transportation they need from Avis at the Merrillville Car Care Center.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Reserved online without a hitch. Because of work we couldn't pick up the car until last minute. When we got there and tried to pay they wouldn't take our Chime Card. Seriously? We were leaving for vacation and everywhere was closing and we had no car.With only 10 minutes to closing, Enterprise Car Rental had a car available. They stayed over to assist us. They did take my online banking card and even gave us a free upgrade.
July 19 · keri Jacksoncalled to reserve a car the lady advised me for a small car I would have to pay a $300 deposit + the cost of the car. They charge more if you use a Debit Card how silly is that? That is steep for a one day rental I only needed a car for one day while my car was being detailed. I would just go with Enterprise this place seems extremely strict and petty. Now I understand why Enterprise has and always will be #1
June 29 · Kaiah SlovinSuper customer service! I was dropping my car off at the Philly airport 5/29 and Natalya Coote the attendant could not have been more helpful! She was super friendly, genuine, and helped me out A LOT!!! She is a value to the Avis family and anyone who encounters her will no doubt have a wonderful experience. Thank you Natalya for helping my 2 sisters and I when we dropped the car. Your kindness did not go unnoticed!
June 03 · Lisa JegenCharged for Cleaning FEE, PICKED UP DIRTY!!!! This location is rough. Not professional, place smelled like weed. They did not go over the car condition with me like they do at Enterprise. I needed something last second, figured I was just happy to get something. Upon loading it we noticed it was full of white dog hair, everywhere, also smelled of smoke. This was awful for my daughter allergies all the way to Denver. After turning it in I GET a cleaning charge $125.00 - for extra cleaning... cause: animal hair! I don't even own a dog!! I emailed the company and talked to a service rep who said they would finally credit me, but NEVER did! SO UNHAPPY with this experience.
June 18 · Kimberly OppenhuisEric accommodated me last minute despite me missing my scheduled reservation time. The staff was extremely friendly & helpful. I would definitely rent with Avis again 10/10 experience 👍🏼
October 03 · Brianna Moore
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