Avis Car Rental Introduce
Planning a trip to the beautiful Massachusetts coast or simply needing a reliable vehicle for local use? For residents and visitors alike navigating the Falmouth area and beyond, having access to dependable transportation is essential. The local Avis Car Rental agency, situated conveniently in Falmouth, offers various vehicle options to meet the needs of those traveling for business, vacation, or local errands across Cape Cod and the wider Commonwealth.
This location is a recognized car and van rental agency, providing short-term solutions for everything from family vacations to moving needs. When considering a rental in Massachusetts, local patrons often look for convenience, a diverse fleet, and clear policies. This Avis location aims to serve the community with its established national brand resources, while also offering locally-relevant services, such as easy access to the Steamship Authority ferries for those heading to Martha's Vineyard or Nantucket. It is important to note that, as with any high-demand location, especially during peak Cape Cod season, it is strongly recommended that customers book their vehicle well in advance. While the company aims for operational excellence, previous customer feedback has sometimes pointed to issues with vehicle availability despite pre-paid reservations, and it is always a good practice to confirm your booking and details directly with the local office prior to your pick-up time, particularly when travel is time-sensitive.
The Avis Car Rental presence in Falmouth leverages the brand's extensive experience to offer a structured rental process. They accept various forms of payment, including major Credit Cards and Debit Cards, though customers should be aware of specific corporate policies regarding debit card usage for holds at the time of pick-up, which often require an increased authorization amount or proof of a return itinerary. For a smooth experience, checking the latest Avis policies on credit holds, identification requirements, and payment methods before arrival is advisable.
While the general Avis brand is vast, the local Falmouth office is strategically positioned to cater to the unique needs of a coastal Massachusetts community that sees high seasonal demand.
Location and Accessibility
The Falmouth Avis Car Rental office is situated at a highly accessible point for both local residents and incoming travelers. Its location is often referred to as being near the Falmouth Steamship Terminal, making it a particularly convenient stop for those utilizing the ferry services to the islands.
The specific details for the location are:
Address: 276 Palmer Ave, Falmouth, MA 02540, USA
Phone: (508) 548-2420
Mobile Phone: +1 508-548-2420
For customers with mobility needs, the location is committed to accessibility, featuring a Wheelchair accessible entrance and a dedicated Wheelchair accessible parking lot. This consideration for all Massachusetts drivers and passengers underscores a focus on inclusive service.
Services Offered
Avis is a comprehensive car and van rental agency, and the Falmouth, MA location provides access to a broad range of rental categories and related services often sought by local users.
- Car Rental Agency services, covering daily, weekly, and monthly reservations.
- Van Rental Agency services, offering vehicles like minivans (typically 7-passenger) and larger passenger vans (like 12- or 15-passenger) suitable for large family travel, group outings, or significant hauling needs.
- Access to a diverse fleet ranging from economy and compact cars for efficient local travel to full-size sedans, SUVs, and luxury or 'Signature Series' vehicles for more comfort or special occasions.
- Options for additional products, such as GPS navigation units, SiriusXM radio, and child safety seats, often available upon request to enhance the rental experience.
- Various specialized rental plans, which may include one-way rentals and long-term rental options.
- Optional coverage products like Loss Damage Waiver (LDW) and Roadside Assistance to provide peace of mind during your time on the Massachusetts roads.
Features / Highlights
The Avis brand and this specific location offer certain features that are particularly valuable to local and military-affiliated customers in Massachusetts:
- Active Military Discounts: The Avis brand is known to offer discounts, often up to 35% off Pay Now rates, for active military personnel, veterans, and their families, often in partnership with organizations like WeSalute+. This is a key financial benefit for the large military community in the Commonwealth.
- Accessibility: The facility includes a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring a more convenient pick-up and drop-off process for all customers.
- Diverse Payment Options: Acceptance of major Credit Cards and Debit Cards offers flexibility in securing the rental and covering the rental charges, though customers must be mindful of the different pre-authorization hold policies for each card type.
- Avis Preferred Program: Customers can enroll in the loyalty program to potentially streamline the rental process, which may include skipping the counter, earning points, and receiving complimentary upgrades when available.
- Strategic Location: Being near the Falmouth Steamship Terminal is a significant highlight, positioning the agency as a prime resource for island-bound travelers needing a vehicle on Cape Cod before or after their ferry crossing.
What is Worth Choosing Avis Car Rental (Falmouth, MA)
Choosing the Avis Car Rental location in Falmouth, MA, offers the advantage of a global rental brand backed by a vast vehicle network and professional standards, situated conveniently for both Cape Cod explorers and local Massachusetts residents. The primary reasons a local user might choose this location revolve around the reliability of a major company and its specific, practical offerings.
For residents who rely on the local office for temporary vehicle needs—perhaps due to car repair or a special out-of-town trip—the availability of a wide variety of car classes, from economical sedans for city driving to larger SUVs for a drive up the coast or into the mountains, is a major draw. Business travelers appreciate the quick service options available through programs like Avis Preferred. Furthermore, the commitment to accessibility with a wheelchair-friendly environment is an important factor for many Massachusetts families.
The existence of concrete benefits like the Active Military Discounts demonstrates an appreciation for a significant segment of the local population, offering tangible savings. The location's proximity to a major transport hub like the Steamship Terminal also cannot be overstated, providing a crucial service link for the thousands of seasonal travelers who visit Cape Cod and the islands each year.
However, potential customers are advised to take note of documented customer experiences, such as reports of vehicle shortages and billing discrepancies. While the corporation works to ensure service quality, a proactive approach by the customer—such as calling ahead to confirm availability and carefully reviewing all final charges—will contribute to a smoother and more satisfactory transaction. The brand’s strengths lie in its structured fleet, the ease of online booking, and the potential benefits of its loyalty programs. By leveraging the convenience of the Falmouth location while remaining vigilant about reservation details and billing, Massachusetts locals and visitors can utilize this Avis office for their necessary car and van rental needs. Securing your reservation early is especially vital during high-season travel across the Cape to guarantee the desired vehicle class and timely pick-up.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos

Avis Car Rental Location
Avis Car Rental
276 Palmer Ave, Falmouth, MA 02540, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1When we arrived to pick up our prepaid rental, we discovered there were no cars. We were joined in our outrage by another prepaid renter who reached out to a local Enterprise site and we were both able to secure rentals. Our trip was something of an emergency trip home to another state Enterprise saved the day, Avis should be ashamed especially by the cavalier attitude of counter staff who seem annoyed by our incredulity.
August 16 · Carl T GrimmRenting at this Avis location was the worst experience I’ve had with any car rental. The cashier blatantly over charged me, billing me for 200 when my printed receipt said 50 and then claiming she had nothing to do with my charges. I only rented the cheapest car for 24 hours. When I called asking for reimbursement she was extremely disrespectful and refused to give me her name or employee ID. Do not rent here.
July 22 · Chris TillenDO NOT RENT FROM HERE!!! Our group made two separate reservations and received printed receipts from the Falmouth Avis from Aneera each for $50.81. However, when we checked our credit card statements, we were charged $216 and $200 respectively (excluding the refundable $200 deposit). This is blatant fraud and is inexcusable.
May 16 · Montana DickersonIf only zero stars was an option… live on Martha’s Vineyard, booked a res, took the ferry over, and got there. Said the car I booked wasn’t available and the only thing I could get was for $300 just for a ONE DAY rental. Refused to try and help figure it out, flat out rude and disrespectful. Commuting with the ferries and buses just to try and get a rental that doesn’t even exist. Never again will I go there and I highly do NOT recommend. Waste of time and space.
June 11 · Caroline CardosoWorst experience I have ever had with a company - ANY COMPANY. Living on Martha's Vineyard makes commuting difficult, especially in the summer when it's difficult to get a vehicle reservation. I have rented from every car rental company in the area, and only had great experiences. I had heard positive things about Avis and thought I would give them a try due to the convenience of being located in the Palmer Avenue Parking lot. I went online and booked my reservation, called the company the day before to ensure that everything was in place and that a vehicle would be ready to pick up. I took the ferry, then took the bus to Palmer on the day of my reservation. There was a sign hanging on the window that they were closed for the day with a number to call. I tried calling the number multiple times and no one picked up. I finally got through to the general Avis phone line and an operator gave my number to the "manager" of the location. I was advised to go to the Hyannis Avis and get a rental there. I let him know that it was impossible for me to travel to another location, hence why I was renting a car in the first place. He did call an employee of the Steamship Authority who arrived 30 minutes later and was able to get in and give me keys to a vehicle, however there was no apology, no discount, and frankly no incentive to ever rent from this company again. Had I simply received a phone call, at least in the morning, I would have understood that something had come up and made other arrangements. The fact that this company is promoted by the Steamship Authority and must have a great understanding of who their customer base is and the complications of their commute, you would think that they would extend a little courtesy to their customers. It's extremely obvious to me that this company has no respect for their customers and will never have to be burdened by me renting a car from them in the future.
August 23 · Jessica Deal
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