Hertz Car Rental - New York - West 55th Street Introduce
Renting a car in New York City can be essential, whether you're planning a weekend escape from Manhattan, need a vehicle for a business trip, or require temporary transport for moving or deliveries within the boroughs. The Hertz Car Rental location on West 55th Street offers a conveniently situated hub right in the heart of Midtown, providing a range of vehicle options for local residents and visitors alike. As a globally recognized brand, Hertz aims to provide a professional and streamlined rental experience, even amidst the fast-paced environment of New York City.
This specific branch functions as a dedicated car rental agency, making it a reliable point for vehicle pickup and return in a highly accessible part of the city. Understanding the logistics, services, and operational details of this location is key to ensuring a smooth rental process, especially for navigating the unique driving and parking challenges of Manhattan.
In a city where personal vehicle ownership is often impractical, a central car rental agency like this serves as a vital resource for temporary transport needs, offering flexibility that public transit simply cannot match for certain journeys.
The Hertz Car Rental - New York - West 55th Street branch is positioned on a bustling street in Midtown Manhattan, making it exceptionally central for people working or staying in the area, as well as those utilizing nearby subway lines. Located between Sixth and Seventh Avenues, the branch is opposite the New York City Center, placing it in a prime, high-traffic commercial and entertainment district.
Its address is 126 W 55th St, New York, NY 10019, USA. This Midtown location ensures easy access via multiple subway routes, though customers should be aware of the inherent traffic and parking constraints of the neighborhood when planning their pickup or drop-off.
In terms of accessibility, the location provides features for all customers:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot (though availability of on-site parking for customers' personal vehicles is limited, paid street parking is an option, and nearby 24/7 garages are available for longer-term parking).
It is crucial for renters to plan their arrival and departure, especially during peak rush hours (typically 7 am–9 am and 4 pm–6 pm), as Manhattan traffic can significantly impact travel times. The branch’s operating hours are also designed to accommodate a busy metropolitan schedule:
- Monday - Thursday: 6:30 am - 8:00 pm
- Friday: 6:30 am - 10:00 pm
- Saturday: 6:30 am - 8:00 pm
- Sunday: 7:00 am - 10:00 pm
The West 55th Street Hertz location provides essential and specialized rental services to cater to a diverse clientele, from individual tourists to local businesses.
- Onsite Services: Customers can expect a full-service rental experience, including vehicle selection, rental agreement processing, and vehicle inspection right at the branch location.
- Diverse Vehicle Fleet: While the inventory fluctuates, popular car types rented from this location include medium sedans like the Mazda 3, small and medium SUVs like the Nissan Rogue and Chevrolet Equinox, and the popular 7-passenger SUV, the Nissan Pathfinder. The available car classes can range from economy cars up to full-size sedans and various SUVs.
- Cargo Van Rental: A crucial service for city living and business operations, this location offers cargo van rentals, ideal for moving apartments, transporting large items, or fulfilling delivery needs.
- Specialized Programs: They offer rentals for specific uses such as Uber Rentals and Delivery Rentals.
- Optional Protections: Renters have the option to purchase various insurance and waiver products such as Liability Insurance Supplement (LIS), Loss Damage Waiver (LDW), and Personal Accident Insurance (PAI).
- Additional Equipment: Child safety seats (infant, child, and booster) are available for rent, and additional drivers can be added (fees may apply, though some membership tiers or affiliate programs like AAA may offer a free second driver).
- Toll Payment Options: For driving on New York's many toll roads and bridges, Hertz offers the PlatePass® All-Inclusive Tolling service. This opt-in system charges a flat daily rate for unlimited toll usage, allowing you to bypass cash lanes and use cashless tollways with ease. Customers who decline the PlatePass service but use electronic toll roads will be billed for the actual tolls plus a processing fee, which can be substantial, so it is important to discuss your toll plan upon rental.
Beyond the standard rental provisions, this Hertz location highlights several features aimed at customer convenience and offering value.
- Active Military Discounts: Hertz is noted for offering discounts to active military personnel.
- Hertz Gold Plus Rewards Program: Enrolling in the free loyalty program allows members to skip the counter at Gold service locations, earn points for free rentals, and receive exclusive offers. Higher tiers, like President's Circle, typically offer guaranteed one-car-class upgrades and a 50% points bonus.
- Payment Flexibility: The location accepts a variety of payment methods, including major Credit Cards, Debit Cards, and NFC mobile payments for convenience.
- Central Midtown Location: Its proximity to major landmarks, corporate offices, and transit hubs makes it a highly convenient pickup point for both business and leisure travelers in the core of Manhattan.
- Diverse Fleet for City Needs: The inclusion of cargo van rentals directly addresses the logistical challenges and practical needs often faced by New Yorkers.
For all reservation inquiries, modifications, or direct questions about the location, here is the essential contact information for the West 55th Street branch:
- Address: 126 W 55th St, New York, NY 10019, USA
- Phone: (212) 486-5925 or +1 212-486-5925
The Hertz Car Rental on West 55th Street presents a compelling choice for car renters in the New York region due to its unbeatable Midtown proximity and comprehensive offerings. The convenience of a centrally located, branded agency with extended evening hours on weekends (Friday and Sunday) is a significant advantage in Manhattan, where logistics are often a hurdle.
For those needing to move goods, the availability of Cargo Van Rentals right in Midtown is a specialized benefit that can save immense time and effort compared to traveling to outer-borough locations. Furthermore, the ability to enroll in the Gold Plus Rewards program can streamline the counter experience, a highly valued feature in a city where time is money, though users should note that the level of service and upgrade guarantees can vary, especially outside of major airport locations.
However, it is vital that customers approach their rental with careful attention to detail, particularly regarding additional charges. Given that this is a high-volume metropolitan location, customers should be proactive in discussing the toll program options, such as PlatePass, at the counter to avoid unexpected fees. Always confirm the vehicle class and features you booked and ensure all aspects of the rental agreement, including toll management and return time, are clearly understood and documented to guarantee a seamless and transparent experience. By confirming the details upfront and utilizing the convenient location, this Hertz branch can be an excellent option for your next rental.
Hertz Car Rental - New York - West 55th Street Exterior
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - New York - West 55th Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Paid street parking
Hertz Car Rental - New York - West 55th Street Photos










Hertz Car Rental - New York - West 55th Street Location
Hertz Car Rental - New York - West 55th Street
126 W 55th St, New York, NY 10019, USA
Hertz Car Rental - New York - West 55th Street Reviews
manageremaildeskSUVparkingsystemcircleteslapresidentstolls
★ 5★ 4★ 3★ 2★ 1Agent was rude and not at all welcoming. Never asked us about how we wanted to handle tolls. So now we will get all the toll charges, plus Hertz’s up charges and fees. Maybe that was the plan all along.Tried to call customer service once we realised the issue but were only able to ‘talk’ to an AI agent that ended up being no help. Repeatedly said they could not undo the tolls, but that was NOT what I wanted. I just wanted to adjust our plan so we would have plate pass for the rest of the rental period. This is the second time in a row Hertz has failed us. Won’t be renting from Hertz again. Two strikes you are OUT!
October 16 · Larissa SamuelsonUnfortunately, this location is very hit or miss. 9 times out of 10, they will sneakily try to give you a significantly worse can than you booked - insisting they have nothing else available - until you push and make a stink, then they find the car you needed. Zero recognition of long-standing loyalty and Presidents Circle status. They now overcharged me by a full day, insisting they didn't take possession of the car until 24 hours after I returned it. Thank god I took pictures of the return so I can disprove this, which I did precisely because they're so untrustworthy. Buyer beware, you're much better off renting from somewhere else.
October 06 · Vincenzo SposatoExtremely bad shop in manhattan! Took two hours to give me a car and that too at much lower level than what I had booked for. There were just one customer ahead of me in two hours two more customers came and everyone was made to wait and suffer. They overbook and don’t really have cars then try to give you a garbage car!! Just a very dissatisfying experience! Upon returning the car ran into extremely rude attendant on top of all the trouble!!Would give them negative star if there was an option!
August 12 · mohd asifOne of the very worst experiences I’ve ever had in my life.I’ve never been spoken to like this, been treated like this and been so surprised at the brazen rudeness of the Hertz staff. All parties involved, particularly Rose at the Hertz desk, should consider their conduct and how they speak to customer. It wasn’t just us - Rose had an altercation with the customers two ahead of us in line and seemed to project this hostility onto us.Rose raised her voice at myself and my female partner for reasons only known to herself, she explained that we would ‘know about it if I was shouting at you’ and referred to us as ‘people’ to get our attention. It was so openly utterly rude, brazen, needless, counterproductive, shocking, outrageous and left my partner in tears. I asked her not to shout at my partner and this seemed to further enrage her.A $175 rental has turned into a $750-800 deal for reasons not adequately explained nor documented.The branch manager declined to identify herself, declined to answer my partner’s wholly reasonable enquiry and contributed to the overall hostility of this Hertz branch towards customers with an international accent.Not nearly good enough and not acceptable in 2025. The whole thing was recorded so would suggest a full independent review of that footage to bear out my points here and in writing to you.It goes without saying that I feel your rates published online are clearly spurious and people like Rose feed on this to upcharge customers in a brazenly dishonest way.No amount of tom Brady commercials can cover up this type of customer treatment for very long.
September 07 · Ollie MorganI was due to pick up my rental in Brooklyn on the Friday before Labor Day at 1pm. I arrived on time and I did not get my rental until around 4pm. The car was dirty and only had a small amount of gas in it. Because of the delay I was stuck in heavy rush hour traffic and did not get to my destination until 5 hours later than planned. I missed a planned birthday dinner. Terrible service, no communication, and I will never ever use Hertz again and strongly recommend anyone else to find another rental car company. Horrible.
September 01 · sean laaman
More Car Rental Near Me
Dollar Car Rental - Manhattan West 55th St A Level (00601-20)2.0 (361 reviews)126 W 55th St A Level, New York, NY 10019, USA
Avis Car Rental2.0 (634 reviews)153 W 54th St, New York, NY 10019, USA
SIXT Rent A Car New York Times Square3.0 (62 reviews)140-166 W 53rd St, New York, NY 10019, USA
Newark NJ Rental Cars5.0 (1 reviews)1650 Broadway, New York, NY 10019, USA
Alamo Rent A Car4.0 (168 reviews)313 W 56th St, New York, NY 10019, USA
National Car Rental4.0 (113 reviews)313 W 56th St, New York, NY 10019, USA
UFODRIVE: 24/7 Car Rental - New York, Columbus Circle4.0 (10 reviews)330 W 58th St, New York, NY 10019, USA
Budget Car Rental2.0 (27 reviews)331 W 58th St Columbus, Circle Parking Garage, New York, NY 10019, USA
Budget Car Rental2.0 (976 reviews)304 W 49th St, New York, NY 10019, USA
Medlife Ambulette0.0 (0 reviews)655 Madison Ave ste 432, New York, NY 10065, USA
Enterprise Rent-A-Car4.0 (91 reviews)50 W 44th St 3rd Fl, New York, NY 10036, USA
Exotic Car Collection by Enterprise0.0 (0 reviews)50 W 44th St 3rd Floor, New York, NY 10036, USA
Categories
Top Visited Sites
Enterprise Rent-A-Car4.0 (329 reviews)
BEST RENTALS INC3.0 (3 reviews)
Avis Car Rental3.0 (84 reviews)
Enterprise Rent-A-Car4.0 (482 reviews)
PV Fleet LLC0.0 (0 reviews)
Express Rent-A-Car3.0 (58 reviews)Trending Car Rental Blog Posts
How to Handle a Delayed or Canceled Flight When Your Rental Car Booking is Affected
What Every Driver Should Ask at the Rental Desk Before Signing the Agreement | LifeStar Car Rental
What Every Traveler Should Know About Vehicle Type Upgrades
How to Choose the Best Rental Car for Visiting U.S. Theme Parks, Water Parks & Family Resorts
7 Reasons to Book a Rental Car Instead of Using Ride-Share Apps
Renting a Car for a Road Trip: Best Routes, Vehicle Picks & Packing Tips | Lifestarcarrentalmn.com
