Hertz Car Rental - Raleigh - Capital Boulevard Introduce
For residents of the Triangle area—whether needing a replacement vehicle while theirs is in the shop, a minivan for a family trip to the Outer Banks, or a compact sedan for navigating Downtown Raleigh—Hertz Car Rental on Capital Boulevard serves as a dedicated, local 'Hertz Local Edition' (HLE) resource. This neighborhood location is specifically designed to cater to the daily, weekly, and monthly needs of North Carolina locals, distinguishing itself from the main airport branches by focusing on convenience for community users.
As a branch of one of the world's most recognized car rental brands, this Raleigh location offers access to a large, diverse, and well-maintained fleet, ensuring customers can find the right vehicle for any occasion. The service model focuses on on-site operations and local customer support, aiming to provide a fast and efficient rental experience right here in the 'City of Oaks'. While the national brand provides a reliable foundation, this particular location aims to deliver that service with a keen understanding of local North Carolina travel patterns and requirements.
The Hertz Car Rental office is conveniently located at 1313 Capital Blvd, Raleigh, NC 27603, USA. Capital Boulevard is a major thoroughfare in Raleigh, providing easy access from both the downtown core and the growing northern suburbs of Wake County. Its central position makes it an ideal pick-up spot for those living or working throughout the greater Raleigh area, avoiding the heavier traffic and logistics often associated with the Raleigh-Durham International Airport (RDU) rental counters. The location’s visibility and ease of entry/exit from a main road are distinct advantages for local North Carolina drivers.
A significant highlight of this branch is its commitment to accessibility. Recognizing the importance of mobility for all customers, the Capital Boulevard location features a dedicated wheelchair accessible entrance, providing a seamless path from the parking lot into the rental office. Additionally, there is clearly marked, wheelchair accessible parking available, ensuring that customers with mobility challenges can manage their rental process with greater ease and comfort. This focus on inclusive design is a valuable feature for the North Carolina community.
The Hertz Local Edition (HLE) on Capital Boulevard provides comprehensive rental services tailored for local users, offering flexibility in vehicle choice and rental duration.
- Diverse Fleet Rental: Customers can select from a broad range of car classes, typically including economy cars (like the Chevrolet Spark or Ford Focus), mid-sized sedans (such as the Mazda 3), full-size vehicles (like the Chevrolet Malibu), and SUVs (including the Nissan Rogue or Jeep Compass).
- Specialty Vehicle Rentals: The fleet often extends to include larger passenger vehicles like minivans (e.g., Chrysler Pacifica) and full-size SUVs (e.g., GMC Yukon or Chevrolet Suburban), as well as pickup trucks, catering to family outings or local hauling needs.
- Short and Long-Term Rentals: The branch facilitates daily, weekly, and monthly rental contracts, making it suitable for brief errands, extended road trips across the state, or long-term insurance replacement.
- Onsite Services: Being a 'Local Edition' location, the primary focus is on direct, onsite customer service for vehicle pickup, drop-off, and administrative needs.
- Advanced Payment Flexibility: In addition to standard payment methods, the location accepts major Credit Cards, Debit Cards (with certain restrictions often applicable to non-airport locations, such as age and advance booking requirements), and modern NFC Mobile Payments.
- Insurance Replacement: The office routinely works with local North Carolina auto body shops and insurance companies, providing seamless temporary vehicles for customers whose personal cars are undergoing repairs.
- Hertz Gold Plus Rewards: Customers can enroll in the brand’s loyalty program, which offers benefits like faster service, earning points towards free rental days, and sometimes the ability to skip the counter entirely.
The Capital Boulevard location has several key highlights that make it a top consideration for North Carolina residents, particularly those focused on value and convenience.
- Active Military Discounts: A notable and highly appreciated feature is the availability of special discounts for active military community members, which can result in significant savings on base rates, a vital service in a state with a strong military presence.
- Full Accessibility: The provision of both a wheelchair accessible entrance and a wheelchair accessible parking lot demonstrates a commitment to serving all members of the Raleigh community, ensuring ease of access for customers with disabilities.
- Debit Card Acceptance: The local edition status often allows for more flexibility with payment methods, including the acceptance of debit cards for qualification at the start of the rental, a crucial option for local renters.
- NFC Mobile Payment Capability: Catering to modern convenience, the branch accepts NFC mobile payments (like Apple Pay or Google Pay), providing a quick and secure contactless checkout process.
- Strategic Local Positioning: Its location on Capital Boulevard bypasses the typically busy, travel-centric atmosphere of the airport and positions the service directly in a residential and commercial hub, making it easily reachable for routine local needs.
- Wide Range of Vehicle Classes: From cost-effective compact cars for city commutes to comfortable SUVs for mountain or beach trips, the depth of the fleet ensures that specific North Carolina travel requirements are met.
For making a reservation, inquiring about vehicle availability, or confirming specific payment or discount policies, North Carolina customers can reach out to the Capital Boulevard branch directly.
Address: 1313 Capital Blvd, Raleigh, NC 27603, USA
Phone: (919) 784-9545
Mobile Phone (Alternate): +1 919-784-9545
Customers should note that, as a local branch, operating hours may differ from airport locations. It is highly recommended to call ahead or check the official website to verify the most current operating times, especially for weekend and holiday pickups or drop-offs.
Choosing the Hertz Car Rental location on Capital Boulevard in Raleigh is a smart choice for North Carolina residents who prioritize both the reliability of a major national brand and the convenience of a neighborhood location. This branch specifically stands out because it blends a corporate fleet’s consistency—meaning dependable, well-maintained vehicles—with local-centric services.
The most compelling reason to choose this branch is the combination of its strong military discount program and its robust commitment to accessibility. For active military personnel and veterans in the greater Raleigh area, the savings can be substantial, demonstrating genuine support for the community. Furthermore, the provision of a wheelchair accessible entrance and parking simplifies the rental process for a critical segment of the population.
While some customer reviews suggest occasional challenges with reservation management and vehicle availability, which is not uncommon across the entire rental industry, the location's core value proposition remains strong: it is strategically positioned to serve local needs directly on a major Raleigh artery, accepts multiple modern payment methods including debit and NFC, and offers a comprehensive fleet for all types of travel within North Carolina, from the mountains to the coast. For a local rental need—whether for a few days or an entire month—the Capital Boulevard branch provides a feature-rich, accessible, and often cost-effective solution right in the heart of the Triangle.
Hertz Car Rental - Raleigh - Capital Boulevard Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Raleigh - Capital Boulevard Photos










Hertz Car Rental - Raleigh - Capital Boulevard Location
Hertz Car Rental - Raleigh - Capital Boulevard
1313 Capital Blvd, Raleigh, NC 27603, USA
Hertz Car Rental - Raleigh - Capital Boulevard Reviews
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★ 5★ 4★ 3★ 2★ 1Reservation was for 9am. As we were turning onto Capital, we got a phone call at 8:45am that the car we booked 2 weeks in advance was not available. Leaving us with nothing the day of our trip, rather than giving us time to book somewhere else. Never knew I had to make multiple car reservations and pray one of them actually has the vehicle. Never dealt with this unprofessionalism from any other Hertz in Raleigh.
August 09 · Kay ChrissWhen I rented my vehicle from this location, they gave me a car that had been smoked in and I was unable to use the vehicle for two days until I could get a replacement. I will never use Hertz rental agency again. They also promised me a refund on my issue and I actually got a confirmation number and then they refused to refund my money!!
August 14 · lis West (lis)DO NOT RENT A CAR from here. I reserved a compact car but the employee said there’s no car to accommodate so I need to pay $20 more for a SUV car to upgrade. WHAT’S WRONG WITH HERTZ? I will never use this company. Your business gimmick made you lost tons of customers. Bye!
June 19 · Hyesim SeoHow does this establishment have 3 stars?! I waited 2 hours beyond the reservation time only to get a nasty uncleaned vehicle WITH a maintenance AND tire pressure light on.I decided that I may get better luck at the RDU location, only to discover it's nearly as disorganized and they do not maintain their vehicles either. Review will be continued on the RDU location profile.
June 01 · KamariaAnthony assisted my daughter & I with her first car rental. He was very informative, kind, & patient. This location is oddly positioned & it was very busy with tight & limited parking. However they make up for it in customer service.
July 17 · Sarah Mason
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