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Avis Car Rental
- 310 E 64th St, New York, NY 10065

Car rental agency, Van rental agency ★3.0

310 E 64th St, New York, NY 10065, USA

3.0
I had a terrible experience with Avis that I feel compelled to share. When I picked up my rental, the car was completely dirty—clearly not cleaned after the previous renter. There was sand everywhere and personal items left behind from the previous renter. It also only had 1/2 tank of gas. To make matters worse, there was no windshield washer fluid, which made driving unsafe.I reported this immediately, and the customer service representative at the counter apologized and offered to refund 2 days of my rental as compensation. That seemed fair—until I never received the refund.When I followed up by phone, another representative told me I would now only receive 1 day refunded, and even denied that 2 days had ever been offered. It felt like I was being gaslit—as if I had imagined the original conversation. This kind of treatment is unacceptable.Avis, if you want loyal customers, you need to:-Ensure your vehicles are clean and safe.-Honor the compensation you promise.-Train your staff to treat customers with respect, not dismissiveness.I expected better from a major rental company. I won’t be renting from Avis again unless this is made right. - Zoe Nash
Avis Car Rental Overview Intro Detail Photos Location Reviews

Avis Car Rental Introduce

Avis Car Rental at 310 E 64th St serves as a crucial urban gateway for New York City residents seeking dependable, flexible vehicle solutions without having to venture to the major airport hubs. Situated conveniently in the Upper East Side of Manhattan, this Avis location is more than just a place to pick up a car; it's a vital resource for New Yorkers who primarily rely on public transportation but occasionally need a vehicle for weekend getaways, moving large items, business travel, or family road trips. As a globally recognized leader in the car rental industry, Avis provides a level of service and fleet consistency that customers have come to expect, offering everything from compact cars for city maneuvering to large passenger vans.

Operating within the bustling confines of Manhattan means this location is specifically tailored to the unique demands of an urban environment. Whether you are seeking a car rental for a quick escape out of the city via the FDR Drive or a van to handle a large group touring the Tri-State area, the 64th Street branch provides a convenient starting point. While the core mission remains to provide reliable transportation, New York users often appreciate the centralized location and the ability to manage reservations and loyalty programs through a major, established brand. It is an essential component of the Avis network, focused on supporting both personal and commercial rental needs across the city.

Location and Accessibility

The Avis Car Rental branch is situated at 310 E 64th St, New York, NY 10065, placing it squarely in the Upper East Side of Manhattan. This is a significant advantage for those residing in or working near Midtown and Uptown. Being located between First and Second Avenues offers high accessibility for Manhattanites, as it is conveniently positioned near major east-side avenues and is not far from the primary roads leading in and out of the borough, such as the FDR Drive and the 59th Street Bridge (Queensboro Bridge).

For customers utilizing public transit, the location is generally considered accessible. It is within a reasonable distance of the 68th Street-Hunter College (6 train) and Lexington Avenue-63rd Street (F and Q trains) subway stations, making pickup a practical endeavor without the need for an expensive taxi ride across town. Additionally, this location takes accessibility seriously, offering a verified Wheelchair Accessible Entrance, which is a critical feature for any New York business serving a wide and diverse community. The daily operating hours, typically long, ensure flexibility for New Yorkers who might need to pick up a vehicle early in the morning before traffic builds or return it late in the evening.

Services Offered

The Avis Car Rental on E 64th Street offers a comprehensive range of services typical of a major, full-service rental agency, ensuring diverse customer needs are met, including both personal and commercial demands.

  • Diverse Vehicle Fleet: Offers a wide array of options, including fuel-efficient economy and compact cars perfect for NYC driving, full-size sedans, various models of SUVs (Intermediate, Premium, and Standard Elite), convertibles, and Luxury-class vehicles (e.g., Genesis, BMWs).
  • Van Rental Agency Services: Specializes in larger capacity vehicles, with options for minivans (like the Chrysler Pacifica), 12-passenger vans (such as the Ford Transit), and 15-passenger vans (like the Chevrolet Express), catering to group travel, tours, or commercial hauling needs.
  • Flexible Rental Terms: Provides options for daily, weekly, and competitive long-term car rental rates, which are essential for extended business projects or lengthy trips out of the city.
  • One-Way Rentals: Facilitates convenient one-way rentals, perfect for airport drop-offs (especially to nearby LGA or JFK) or for moving between states, offering an alternative to traditional car services.
  • Avis Preferred Program: Enrollment in the loyalty program, which often grants expedited service, direct access to your reserved vehicle at major locations, and the ability to earn points for free rental days or accessories.
  • Optional Accessories: Availability of necessary add-ons such as GPS systems, child safety seats (booster and car seats), and extended roadside assistance for peace of mind during travel.
  • Multiple Payment Options: Accepts all major forms of payment, including Credit Cards and Debit Cards, although specific policies regarding debit card use for deposits should be confirmed at the time of reservation.
Features / Highlights

This specific Avis location provides distinct features and highlights that make it a compelling choice for New York City residents, combining the reliability of a national brand with localized convenience.

  • Active Military Discounts: A standout feature is the provision of Active Military Discounts, which, in partnership with programs like WeSalute+ (Veterans Advantage), can offer substantial savings, up to 35% off PAY NOW rates, to U.S. military veterans, active-duty military, National Guard, Reservists, and their families.
  • Prime Manhattan Location: Its Upper East Side address (310 E 64th St) offers unparalleled convenience for Manhattan residents and businesses, eliminating the need to cross boroughs or travel long distances for vehicle pickup.
  • Dedicated Accessibility: The verified Wheelchair Accessible Entrance is a commitment to ensuring all customers, regardless of mobility needs, can access the facility comfortably and efficiently, a significant positive highlight in a densely populated urban area.
  • Extensive Van and Group Fleet: Given the "Van rental agency" designation, a strong focus is placed on large capacity vehicles—12- and 15-passenger vans—essential for the city's many schools, non-profits, event planners, and large family travel groups.
  • Global Reliability: Being part of the major Avis network guarantees a global standard of vehicle maintenance and a professional, structured reservation and support system.
Contact Information

To make a reservation, inquire about a specific vehicle class, or seek information regarding the military discount, customers can use the following details:

Address: 310 E 64th St, New York, NY 10065, USA

Phone: (212) 593-8363

Mobile Phone: +1 212-593-8363

What is Worth Choosing

The Avis Car Rental on E 64th Street is worth choosing primarily for its unparalleled Manhattan convenience and the reliability of its fleet diversity. For the New Yorker, time and location are paramount. This branch's Upper East Side address means less travel time on public transport to pick up or drop off your vehicle, directly translating to more time on the road for your actual trip. The dedicated focus on van rental services is also a major draw, making it a one-stop-shop for group travel logistics, a crucial need often underestimated until the last minute.

Furthermore, customers who qualify for the Active Military Discounts will find the savings significant, making Avis a strong, ethical choice. The commitment to wheelchair accessibility also signals a user-first approach, ensuring the rental process is inclusive.

However, potential customers must choose this location with an informed perspective, particularly regarding service fulfillment. While the brand promises reliability, customer reviews indicate that local execution can sometimes be inconsistent, citing issues with vehicle cleanliness, fuel levels at pickup, and honoring promised compensation. Therefore, to ensure the best possible experience, New York users are advised to:

  • Confirm Vehicle Readiness: Always inspect your rental vehicle thoroughly at pickup for cleanliness, pre-existing damage, and essential fluid levels (including windshield washer fluid).
  • Verify Rental Terms: Clearly confirm and document any special agreements or promised compensations, such as partial refunds, with a written or electronic record to prevent later discrepancies.
  • Book Early and Communicate: Due to high demand in Manhattan, reserving well in advance, especially for large vehicles, is mandatory. If you experience an issue, immediately call the main customer service line in addition to speaking with the local representative to create a clear paper trail for any necessary follow-up regarding service or refunds.

By leveraging the convenience of the E 64th Street location and its robust fleet, while remaining proactive and vigilant about service details, New Yorkers can utilize Avis as an effective and convenient solution for their most demanding urban and interstate travel needs.

Avis Car Rental Details

  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Payments

  • Credit cards
  • Debit cards
  • Credit cards

Avis Car Rental Photos

Avis Car Rental Picture 1Avis Car Rental Picture 2Avis Car Rental Picture 3Avis Car Rental Picture 4Avis Car Rental Picture 5Avis Car Rental Picture 6Avis Car Rental Picture 7Avis Car Rental Picture 8Avis Car Rental Picture 9Avis Car Rental Picture 10

Avis Car Rental Location

Avis Car Rental

310 E 64th St, New York, NY 10065, USA

Avis Car Rental Reviews

An average rating of ★3 from 323 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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