Hertz Car Rental - New York - East 76th Street Introduce
For residents and visitors on the Upper East Side and throughout the greater New York City area, the Hertz Car Rental location on East 76th Street provides a highly professional, convenient, and comprehensive solution for both personal and commercial vehicle needs. Located centrally in Manhattan, this established car rental agency goes beyond standard service to ensure every interaction, from booking to drop-off, is smooth and accommodating.
This particular branch is highly regarded by local users, as demonstrated by the strong community feel and personalized service mentioned in customer feedback. One local resident noted the consistently 'friendly and kind' staff who even take the time to acknowledge their dog—a small but significant detail that highlights the personalized touch in a busy urban environment. This same customer praised the location for offering a 'great deal' with corporate discounts and ensuring 'returns are quick and easy (even when it’s super busy!).'
In the high-paced environment of Manhattan, efficiency is paramount. The feedback on the ease of booking and making changes online, combined with the quick turnaround for returns, underscores the agency’s commitment to minimizing hassle for its New York clientele. Beyond the general rental experience, a standout feature is the dedicated staff, exemplified by Faith, who was commended for going 'above and beyond to make the whole rental process smooth, quick, and stress-free,' embodying the professional, friendly, and attentive service that sets this location apart.
The facility caters to a diverse range of customers, providing not only traditional passenger vehicles but also specialty rentals like cargo vans, addressing both travel and logistical requirements. Furthermore, its commitment to accessibility and offering specific customer advantages, such as discounts for active military personnel, ensures a welcoming service for a broad segment of the New York community.
The Hertz Car Rental - New York - East 76th Street branch is located at 332 E 76th St, New York, NY 10075, USA. This is an ideal location in the heart of the Upper East Side, situated between 1st and 2nd Avenues. Its position on East 76th Street provides excellent connectivity for local residents and professionals requiring a convenient pickup and drop-off point outside of the major transportation hubs.
Accessibility is a key priority at this location. It features a designated wheelchair accessible entrance, ensuring that all customers, regardless of mobility requirements, can manage the rental process comfortably and independently. Its presence within a residential and commercial area of the Upper East Side means it is easily accessible by various means of local transportation, including buses and the 6 train (via the 77th Street station) or the Q train (via the 72nd Street station), making it a practical choice for Manhattanites looking to rent a vehicle for weekend getaways, business trips, or moving needs.
For New York-based renters, a neighborhood location such as this provides a valuable alternative to airport locations, offering extended hours and neighborhood convenience. Being situated on a crosstown street also facilitates a quicker exit out of Manhattan to destinations across the bridges and tunnels leading to the Bronx, Queens, Long Island, and New Jersey.
As a leading national car rental agency, the East 76th Street location offers a comprehensive suite of vehicles and associated services:
- Standard Passenger Vehicle Rental: A full fleet of options, including compact cars, sedans (like the popular Nissan Maxima), and various SUVs (with the Nissan Rogue being a frequent choice), for everyday travel and leisure.
- Cargo Van Rental: Specifically provides cargo vans for commercial, moving, and heavy-duty personal transport needs, a crucial service for city dwellers.
- Specialty Collections: Access to different car classes, which may include luxury sedans, premium SUVs, and other vehicles suitable for higher-end travel or special occasions.
- Onsite Services: The location facilitates the entire rental process directly on premises, from paperwork and vehicle inspection to pickup and rapid return processing.
- Online Booking and Modification: Full support for quick and easy online reservations and the ability to modify bookings conveniently via the web.
- Corporate and Membership Discounts: Honors various discount programs, including corporate rates and the AAA program, and explicitly welcomes customers with active military discounts.
- Additional Rental Equipment: Availability of optional add-ons, such as child safety seats and GPS navigation systems, to customize the rental experience.
This Hertz branch distinguishes itself through a combination of location advantages and customer-focused services that are particularly valuable to New York renters:
- Exceptional Customer Service: Highlighted by multiple reviews, the staff—such as Faith—are noted for being consistently friendly, professional, attentive, and going 'above and beyond' to ensure a smooth, stress-free process.
- Convenient Upper East Side Location: Offers a prime, neighborhood-friendly pickup and return point in Manhattan, highly beneficial for local residents to avoid congestion and streamline their rental logistics.
- Dedicated Military Discounts: Provides active military discounts, demonstrating a commitment to supporting service members within the community.
- Broad Payment Flexibility: Accepts major Credit Cards and Debit Cards for payment, offering flexibility in how customers manage deposits and final payments.
- Wheelchair Accessible Entrance: Ensures the location is fully accessible, making it a reliable choice for customers with limited mobility.
- Quick and Easy Returns: Known for its efficiency, even during peak hours, enabling customers to drop off their vehicle and get back to their day with minimal delay.
- Well-Maintained and Clean Fleet: Vehicles are consistently reported as being in 'clean, great condition at pickup,' reflecting high operational standards for maintenance and hygiene.
For reservations, inquiries about the fleet, or to discuss specific rental needs such as a cargo van or discount application, please use the following contact details:
Address: 332 E 76th St, New York, NY 10075, USA
Phone: (212) 585-4085
Mobile Phone: +1 212-585-4085
It is always recommended to call ahead, especially for specialty vehicles like cargo vans or during peak travel seasons, as one customer noted to 'book early' to ensure vehicle availability and to confirm the best rates and discounts.
For New Yorkers who demand efficiency, quality, and personalized service, the Hertz Car Rental on East 76th Street is an outstanding choice. It successfully bridges the gap between a large national brand's fleet and resources, and the personalized, friendly attention of a local neighborhood service.
What is truly worth choosing here is the reliable, stress-free experience. The positive feedback surrounding staff members like Faith confirms that you can expect more than just a transaction; you can expect a dedicated team focused on making your rental quick, smooth, and pleasant. This level of customer care, combined with the convenience of a Manhattan location that accommodates both passenger cars and essential utility vehicles like cargo vans, makes it a highly practical option.
Furthermore, the availability of specialized discounts, such as for active military personnel, and the guaranteed accessibility via a wheelchair accessible entrance, shows a business that values and caters to its diverse New York customer base. Whether you are using a corporate discount, require a large vehicle for a move, or simply need a reliable, clean car for a weekend trip out of the city, this Hertz location provides the superior service and logistical efficiency that busy New Yorkers require.
Hertz Car Rental - New York - East 76th Street Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - New York - East 76th Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
Payments
- Credit cards
- Debit cards
- Credit cards
Hertz Car Rental - New York - East 76th Street Photos










Hertz Car Rental - New York - East 76th Street Location
Hertz Car Rental - New York - East 76th Street
332 E 76th St, New York, NY 10075, USA
Hertz Car Rental - New York - East 76th Street Reviews
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★ 5★ 4★ 3★ 2★ 1I live just down the block and highly recommend this location! Hertz is always a great deal with my corporate discount. The staff are consistently friendly and kind, and they love saying hi to my dog whenever we walk by. Returns are quick and easy (even when it’s super busy!), and booking or making changes online is simple. Great vehicle variety and cars are in clean, great condition at pickup — book early during peak seasons!
August 17 · Connie KwokI had an outstanding experience at Hertz New York thanks to Faith. She went above and beyond to make the whole rental process smooth, quick, and stress-free. Faith was incredibly professional, friendly, and attentive to every detail, making sure I had exactly what I needed. Her positive attitude and dedication truly stood out, and she turned what could have been an ordinary car rental into an exceptional experience. Highly recommend asking for Faith—she’s a true asset to Hertz!
September 21 · Abdullah 94Absolutely LOUSY, there were no availability of cars, they had to drive some from Newark and should have known this yesterday from thier system. Staff were very nice and patient. This has happened before at another Hertz. Our weekend plans are RUINED. Staff were understanding but we should have got an SMS telling us about the delay, eventually we left the pick up 1hr.45 min later.
September 27 · nicole izsakI accidentally booked my rental for the wrong dates and found out last minute that locations across the city were completely sold out. Thankfully, Sonide at Hertz didn’t hesitate to step in and save the day. She went above and beyond to find me a car, and thanks to her, my birthday weekend wasn’t ruined! Her customer service was absolutely incredible, quick, friendly, and efficient. I was out the door in no time. Thank you, Hertz, and a HUGE thank you to Sonide for turning a stressful situation into a great experience!
August 08 · Holly FergusonThe phone number for their office is all automated. The option to speak to a PERSON is bad joke. As soon as you press option 3 to speak to a local representative, the call is disconnected. If you want to speak to someone I was told to go back into Hertz, in person. Thats ridiculous and inconvenient. The chat option was also weird but thats the closest you get to speaking to a real person. The person is not live. It seemed like they were reading my questions on a screen then typing a response which AI then read aloud to me. Just frustrating!
October 14 · Tori M
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