Enterprise Rent-A-Car

- 10100 Bustleton Ave, Philadelphia, PA 19116

For residents, businesses, and visitors across Pennsylvania, particularly in the greater Philadelphia metropolitan area, finding a reliable, customer-focused car rental agency is paramount, whether you need a vehicle for a quick weekend trip, a business assignment, or most critically, a replacement during a stressful insurance claim. The Enterprise Rent-A-Car branch located on Bustleton Avenue in Northeast Philadelphia has established itself as a trusted local resource, going above and beyond the typical rental transaction.

As one of the area's premier Car rental agencies and Van rental agencies, this location caters to a wide array of needs. From helping a customer navigate a difficult situation like car theft and insurance delays, as highlighted in a recent customer review, to simply providing a beautiful vehicle for a planned trip, the team here is consistently praised for their professionalism, upfront communication, and high level of care. They are known for their helpful, non-pushy front-desk and sales representatives who ensure every step of the process is clearly explained.

Moreover, this location holds a distinct and admirable characteristic: it formally Identifies as women-owned. This commitment to diverse ownership, coupled with its focus on service excellence, helps set this Enterprise branch apart in the competitive Philadelphia market. Whether you need an economical car to handle city errands, a spacious minivan for a family vacation to the Poconos, or a cargo van for a local move, this Bustleton Avenue location is equipped and ready to serve the Northeast Philly, Bucks County, and surrounding Pennsylvania communities.

They are committed to being there for customers during difficult, unplanned events—the hallmark of Enterprise's neighborhood approach. The ability to manage complex situations, like providing a luxury car upgrade during a long insurance wait, shows a genuine commitment to easing customer burden during stressful times. For anyone in Pennsylvania needing short-term or temporary transportation, Enterprise at 10100 Bustleton Ave provides a reliable, professional, and genuinely caring service.

The Enterprise Rent-A-Car branch on Bustleton Avenue offers a highly convenient location for a significant portion of the Philadelphia metro area, often referred to as Northeast Philly, as well as easy access for those traveling from nearby suburbs.

The facility is officially located at:

10100 Bustleton Ave, Philadelphia, PA 19116, USA

• Geographic Convenience: Located right on Bustleton Avenue, a major arterial road in Northeast Philadelphia, the branch is strategically placed near the intersection with Red Lion Road. This location is easily accessible for residents of surrounding neighborhoods like Somerton, Bustleton, and the Far Northeast.
• Accessibility to Suburbs: Its position provides straightforward access to major highways, allowing customers from nearby Bucks County townships to reach the branch without deep-city traffic headaches.
• Proximity to Airports: While serving a local, neighborhood clientele, the branch is approximately 2 miles from the Northeast Philadelphia Airport (PNE), making it a practical option for regional business travelers or those flying private aviation who prefer to avoid the congestion of Philadelphia International Airport (PHL).
• Operational Hours: The location maintains extensive weekday hours and convenient weekend availability, catering to both business and leisure renters. Typical operating hours are Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sunday, though after-hours drop-off is generally available. It is advisable to confirm current hours when booking.
• Accessibility Features: The premises include essential features to accommodate all customers, offering both a Wheelchair accessible entrance and a Wheelchair accessible parking lot.

As a full-service Enterprise location, this branch provides a wide range of rental and related services, specializing in temporary transportation needs.

• Full Vehicle Fleet Rental: Customers can choose from a diverse selection of vehicles, spanning Economy cars (such as the Mitsubishi Mirage or similar), Compact and Mid-size cars (like the Toyota Corolla or similar), Full-size sedans, and specialty vehicles including SUVs and Luxury cars.
• Van and Truck Rental Services: In its capacity as a Van rental agency, the location provides Minivans (like the Chrysler Pacifica or similar), 12- and 15-passenger vans (subject to specific corporate requirements), and various size Cargo Vans for moving or hauling projects.
• Insurance Replacement Rentals: A core competency of this branch is managing insurance replacement rentals. The staff excel at coordinating with insurance companies to provide vehicles for customers whose cars are in the shop or have been involved in an accident or theft, often managing the billing and logistics directly.
• After-Hours Vehicle Drop-off: For convenience outside of standard operating hours, the branch offers an after-hours drop-off service. Customers can securely park the vehicle in a designated spot, lock it, and place the keys in a drop box, with the responsibility transferring to Enterprise on the next business day.
• Payment Flexibility: The location accepts a wide array of payment options, including major Credit cards, Debit cards, and modern NFC mobile payments. Note that restrictions apply to certain vehicle classes and deposit requirements when using a debit card.
• Additional Driver Policies: Spouses or domestic partners who meet the rental requirements are typically authorized to drive at no additional charge. Other additional authorized drivers can be added for a small daily fee.

Beyond the standard fleet offering, this Enterprise location offers specific features and a service model that is highly valued by local Pennsylvania customers.

• Exceptional Customer Service: Customer reviews repeatedly highlight the staff's professionalism, friendliness, and willingness to go the extra mile, such as providing unexpected upgrades and maintaining excellent communication during complicated, stressful situations.
• Identified as Women-Owned: This distinction reflects a commitment to diversity in business leadership and offers a unique point of pride and connection for many local customers.
• Active Military Discounts: The branch honors Active military discounts, typically offering a discount off base rates for government leisure travel to active duty personnel, veterans, and military families, often in partnership with organizations like USAA. Proper military identification is required.
• Focus on Solutions: The staff are highly proficient in navigating the complexities of insurance and body shop timelines, which provides immense relief to customers facing unexpected vehicle loss or damage.
• Clean and Diverse Fleet: Customers frequently comment on the quality and presentation of the rental vehicles, describing them as "beautiful" and well-maintained.
• Upfront and Transparent Process: The team is committed to a "very upfront" process where all rental details, fees, and vehicle specifics are clearly communicated without pushy sales tactics.

To reserve a vehicle, inquire about insurance replacement, or confirm military discount eligibility, contact the Enterprise Rent-A-Car branch directly using the following information.

Address: 10100 Bustleton Ave, Philadelphia, PA 19116, USA

Phone: (215) 677-5355

Mobile Phone: +1 215-677-5355

Hours: Monday-Friday 8:00 AM–6:00 PM, Saturday 9:00 AM–1:00 PM, Sunday Closed.

For Pennsylvania residents, particularly those in Philadelphia and the surrounding Northeast region, choosing the Bustleton Avenue Enterprise location is a smart decision, especially when circumstances are challenging.

• When Dealing with Insurance: The most compelling reason to choose this branch is its proven expertise in handling insurance replacement rentals. Customers facing a car accident or theft need a rental agency that is communicative and proactive with the insurer; this team has earned praise for its ability to transform a stressful ordeal into a manageable process.
• For Local Business Needs: Businesses in Northeast Philadelphia and Bucks County requiring cargo vans, moving trucks, or temporary transportation for employees can rely on the branch's comprehensive fleet and business-friendly services.
• For Military Families and Personnel: The honored Active military discounts provide a tangible benefit for service members, veterans, and their families, reflecting the company’s support for the military community.
• For the Customer Experience: Choosing this location means prioritizing friendly, professional service. The staff, including specific shout-outs like to "Nora" for outstanding customer service, demonstrate a level of care and personalized attention that encourages long-term loyalty and trust, often overcoming any previous negative perceptions a customer may have had.
• When Flexibility is Key: The availability of full-day service on weekdays, convenient Saturday hours, and a secure after-hours drop box ensures maximum flexibility for customers with demanding schedules.

In essence, this Enterprise location stands out not just as a car rental provider, but as a local partner in the Philadelphia community, ready to assist with dependable vehicles and a commitment to customer satisfaction during planned or unexpected events.

Enterprise Rent-A-Car

10100 Bustleton Ave, Philadelphia, PA 19116, USA