Go Rentals Introduce
Welcome to a new standard in vehicle rentals, one that moves far beyond the conventional counter experience. For California residents and travelers to the Golden State, particularly those utilizing private or executive aviation services,
Go Rentals offers a genuinely elite, white-glove car rental service based in Burbank, California. This is not just about renting a car; it's about securing a perfectly maintained, luxury, or executive-class vehicle delivered with an unparalleled level of personal attention. Since its founding in 1995 by brothers Kaye and Kavous Gitibin, Go Rentals has been dedicated to meeting the clear need for a high-touch, quality vehicle rental service for discerning business and leisure travelers. They have been recognized as the only Official Elite Rental Car Company by Forbes Travel Guide, a distinction that speaks directly to their uncompromising focus on hospitality, professionalism, and convenience.
This dedicated focus on VIP service is what sets Go Rentals apart in the competitive California market. They cater to a guest who values their time and expects seamless transitions between air and ground travel. The Burbank location serves as a critical hub in the greater Los Angeles area, providing a gateway to Hollywood, the San Fernando Valley, and all of Southern California. For a Californian planning a significant road trip or an executive needing reliable, high-end transportation, the promises of pre-completed electronic documentation, hand-detailed vehicles, and personalized attention are incredibly appealing. It is a service built on convenience, where the effort of securing a premium vehicle is practically eliminated. The company’s growth to over 250 locations nationwide, with a strong presence in aviation and hospitality, confirms the success of this high-touch model.
The entire operation is built on the philosophy of treating every client as a Guest, not just a customer. The goal is to make the travel experience enjoyable, memorable, and above all, convenient. The fleet itself is a major part of this commitment, featuring unrivaled, fully-equipped, and low-mileage vehicles. You won't find old, worn-out models here; instead, you’ll find a selection curated for luxury, comfort, and performance, ensuring that your California drive is as pleasant as your flight in. This commitment to quality and service is the bedrock of their reputation and why professionals like Mike and Evonne, as mentioned in customer reviews, are consistently praised for going "above and beyond" to meet guest needs.
The primary Go Rentals location discussed is strategically situated in Burbank, an ideal starting point for travel across Southern California. While the general address is noted, the service's true accessibility is defined by its focus on private aviation and hospitality partners.
The key location details are:
- Type: Car rental agency, specializing in VIP and luxury service.
- Address: 10750 Sherman Way, Burbank, CA 91505, USA. Note that the service often coordinates with specific aviation terminals, such as BUR JSX, which is associated with the Hollywood Burbank Airport (BUR). Their white-glove service often means they meet you where you land, eliminating the need to navigate a busy airport rental car center.
- Accessibility: In line with their commitment to a seamless experience for all guests, the facilities offer a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This ensures that every guest can access their premium service with ease and comfort.
This Burbank base offers unmatched convenience for those flying into the area, whether for business or high-end leisure. The proximity to key film studios, corporate offices, and quick access to major freeways connecting to Los Angeles and Ventura County makes this a logistical advantage for the busy traveler. The nature of their service—often providing curbside or planeside delivery—means the physical address is less of a fixed point for a queue and more of a central operations hub for their personalized delivery team.
Go Rentals' service model is entirely focused on the "Guest Service Excellence" promised by their brand, going far beyond typical rental car company offerings. Their core services are tailored to the VIP traveler and their partners.
- Planeside and Curbside Vehicle Delivery: For ultimate convenience, vehicles are delivered directly to the curb at commercial airports or planeside where permitted, particularly at Fixed-Base Operators (FBOs) serving private aviation.
- Pre-Completed Electronic Paperwork: To eliminate wait times, all electronic documentation is completed by Guest Services professionals before your arrival, requiring only a quick e-doc sign-off before you drive away.
- Extensive & Specialized Fleet: Offering a selection of luxury, high-quality, low-mileage vehicles, including Casual, Business Casual, Business Formal, Sporty/SUV, Group/Family, EV, and Convertibles. Guests are promised the exact make and model of the requested vehicle.
- Hotel and Resort Delivery: The meet-and-greet team will deliver the vehicle directly to select hotels, resorts, or even private homes, ensuring maximum flexibility for the traveler.
- Dedicated Guest Service Specialist: Every guest is assigned a live specialist who is ready to assist with reservations, arrivals, and any needs throughout the rental period.
- Insurance Team Services: Offering white-glove service for clients needing temporary transportation during vehicle repairs, providing maximum convenience and peace of mind.
- Payment Flexibility: Accepts both Credit cards and Debit cards for convenient booking and transaction processing.
The defining features of the Go Rentals experience are centered around their hospitality training and commitment to an elevated standard of vehicle care and customer engagement. These highlights are what have earned them their elite reputation.
- Forbes Travel Guide Elite Recognition: Go Rentals holds the distinction of being the only Official Elite Rental Car Company recognized by Forbes Travel Guide, a testament to their exceptional hospitality model.
- White-Glove, Hand-Detailed Vehicles: Every vehicle undergoes a rigorous, high-touch cleaning process. This includes being hand-washed, hand-sanitized, meticulously maintained, and thoroughly inspected before delivery, ensuring a pristine experience.
- Zero Wait Time Philosophy: The operational model is designed to ensure guests are never kept waiting. With pre-completed paperwork and on-site or planeside delivery, the transition from arrival to driving is instantaneous.
- Aviation and Hospitality Trained Staff: All Go Rentals team members complete proprietary in-house training focused on the high standards of both the aviation and hospitality industries, ensuring knowledgeable and professional service at every touchpoint.
- Guaranteed Make and Model: Unlike typical rental agencies, Go Rentals aims to provide the exact make, model, and color of the vehicle requested, removing any uncertainty from the reservation process.
- Long-Term Partnership Focus: Building strong, meaningful relationships with partners like Wheels Up and others in the private aviation sector to provide consistent, high-quality experiences for their members.
For those in the California region looking to book a vehicle or inquire about their specialized VIP services, Go Rentals' Burbank location can be reached using the following details:
- Physical Address: 10750 Sherman Way, Burbank, CA 91505, USA (Often coordinating service with BUR JSX Terminal).
- Phone (Local): (818) 237-2463
- Mobile Phone: +1 818-237-2463
Whether you are a seasoned executive or a family planning a luxury getaway through a private terminal, the team is readily available to manage all aspects of your reservation and ground transportation logistics.
Choosing Go Rentals is not simply a transactional decision; it is a choice for peace of mind, luxury, and unmatched convenience in the demanding California travel landscape. What truly makes Go Rentals the superior choice, especially for the discerning California-based traveler, is the synthesis of their luxury fleet with an elite service standard. The customer feedback speaks volumes, highlighting the human element in their service model. Guests like the one who praised Evonne for going "above and beyond" and the frequent traveler who uses the service "20-30 times per year" and praises the "convenience and professionalism" exemplify the value proposition. In a busy city like Burbank, where time is a premium, the ability to bypass the traditional rental car counter, have your vehicle waiting at the terminal, and drive off immediately is an invaluable asset.
Furthermore, the quality control is non-negotiable. Knowing that the vehicle you receive is low-mileage, fully-equipped, and has been hand-sanitized and detailed provides a level of assurance that mass-market providers simply cannot match. For extended trips across California's diverse geography—from a weekend in Napa Valley to a business meeting in Silicon Valley or an escape to the desert—you require a vehicle and a service you can rely on completely. Go Rentals delivers on this promise by transferring the same high standards found in private aviation and world-class hospitality directly to your ground transportation. This meticulous attention to detail, from pre-arrival paperwork to the hand-detailed interior of your chosen luxury car, is precisely why Go Rentals is the elite choice for high-end car rental services across California and the nation. The consistent high-level performance and dedication of their team members ensure that your ground journey begins as smoothly and professionally as your air travel concluded.
Go Rentals Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Go Rentals Photos








Go Rentals Location
Go Rentals Reviews
I flew in today and was planning to just uber to my location. Evonne Went above and beyond to help meet my needs! She is a wonderful asset to your company!
September 25 · Ashley SparksI use Go Rental between 20-30 times per year and have nothing but praise for their team, their customer service, and their attention to detail. They add a level of convenience and professionalism that is difficult to top. Thank you Go Rental! Also, Mike in Burbank is a top notch guy to deal with and he's never let me down. Thanks, Mike!
June 05 · Matt McDevittI rented a car from the Aspen location and drove it back to Los Angeles. I was quoted $1,400 for two days and ended up getting charged nearly $1,900, despite the original quote and no additional days. The Go Rentals 1-800 number, Aspen local number, and Burbank local number were not very responsive. Burbank answered once but then stopped answering the phone. They refused to give me a breakdown and increased their fuel price to $15 per gallon! That is theft. I will revisit the review should Go Rentals become more responsive and rectify the situation but they're shoving this under the rug and it's not appreciated by me at all. For such a high-end car rental company, it is ironic that either their Toyota nor their service was high-end.
January 05 · G MailI’ve rented from GoRentals from this location for many years and they are the best. Would never rent from others. These guys literally are 5 star service personified.
January 24 · Alexander FarrTerrible service, asking to iMessage personal information. Saying I can have a car then making me jump through hoops at the pickup. Learn to run your business
February 17 · Daniel Alnajjar
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