Avis Car Rental

- 1115 E Ogden Ave, Naperville, IL 60563

For residents and visitors in the greater Illinois area, having access to reliable, high-quality vehicle rentals is often essential, whether for a family road trip, a business event, or simply managing a local move. Located conveniently in Naperville, the Avis Car Rental on East Ogden Avenue serves as a key resource for the community, offering a professional service backed by a well-known national brand.

This location operates as both a primary Car rental agency and a Van rental agency, ensuring that they are equipped to meet a diverse range of transportation needs, from compact cars for quick errands to spacious vans for group travel or larger hauling tasks. The local team focuses on providing efficient and professional service, aiming to get you on the road quickly and without unnecessary hassle.

The commitment to customer service and a varied fleet makes this Naperville location a strong choice for anyone seeking temporary transportation. It's an accessible and dependable spot for those needing a reliable vehicle in the DuPage and Will County areas.

The Avis Car Rental branch is strategically located to serve the Naperville community and surrounding suburbs of Illinois. Its position on a main thoroughfare, East Ogden Avenue, makes it highly visible and easy to reach by car from many parts of the region.

The exact address for your reference is: 1115 E Ogden Ave, Naperville, IL 60563, USA. The facility offers the significant convenience of On-site parking, eliminating the stress of finding a spot when you arrive to pick up or drop off your rental.

A major highlight of this specific location is its commitment to accessibility. As a modern and inclusive establishment, it features:

• Wheelchair accessible entrance: Ensuring smooth entry for all customers.
• Wheelchair accessible parking lot: Providing designated, convenient parking spaces.
• Wheelchair accessible restroom: Offering comfortable facilities for everyone.

This attention to physical access demonstrates an effort to serve the entire local community, making the rental process easier for customers with mobility considerations.

Operating hours for the 1115 E Ogden Ave location generally run through the week, often with earlier hours Monday through Friday, and shorter hours on weekends. For example, typical operating hours might be Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM. However, these hours can be subject to change, especially around holidays, so Illinois residents should always confirm the current schedule before making a trip or reservation.

Services Offered

The Avis Car Rental in Naperville offers a comprehensive array of vehicle types and supplementary services designed to enhance the rental experience for local and visiting clients. Their fleet is notably diverse, covering everything from sedans for personal travel to large-capacity vans.

Primary services include:

• Car Rental: Offering a wide selection of vehicles, including economy, compact, intermediate, standard, and full-size sedans. These are perfect for individuals, couples, or small families exploring local Illinois attractions or commuting for business.
• SUV Rental: Available options like intermediate, standard, and premium SUVs cater to those needing more space, comfort, or luggage capacity, which is ideal for trips to nearby parks or larger family outings.
• Van Rental: This location specializes in offering various van options, including minivans (like a Chrysler Pacifica or similar) for family road trips, and larger 12- and 15-passenger vans (such as a Ford Transit or Chevrolet Express). These are crucial for group events, team transport, or shuttle needs within the Chicago metropolitan area.
• Luxury and Premium Car Rental: For special occasions or business travel where making a professional impression matters, premium and luxury class vehicles are available.
• Optional Rental Equipment: Customers can typically add essential extras to their reservation, such as GPS navigation systems to navigate Illinois's highway systems, satellite radio (SiriusXM®), and child safety or booster seats.
• Fuel Service Options: Allowing renters to pre-pay for a tank of gas or opt for a service where Avis refills the tank upon return, saving a stop at a local gas station.
• Pick-up Service: Although policy may vary, many neighborhood locations offer a courtesy pick-up service for customers within a specific local radius, which is a great help for those without a ride to the branch.
• E-Toll Service: To simplify driving on Illinois's extensive toll roads, vehicles come equipped to handle electronic toll collection, often allowing customers to purchase an unlimited toll package for convenience.
Features and Highlights

Beyond the standard offerings, the Avis location in Naperville stands out with specific features that add value to the customer experience. These highlights focus on convenience, savings, and broad accessibility, catering to a wide customer base in the Illinois region.

• Active Military Discounts: A notable highlight is the availability of discounts specifically for active military personnel, acknowledging and supporting those who serve. This can represent significant savings for service members residing in or traveling through the area.
• Diverse Payment Options: For flexibility in transactions, the agency accepts both Credit cards and Debit cards for payment, though customers using a debit card should be aware that the company's policy may require a credit check and a higher authorization hold at the time of rental.
• Commitment to Accessibility: As mentioned, the facility is fully equipped with a Wheelchair accessible entrance, parking lot, and restroom, which is a significant factor in ensuring a comfortable experience for every member of the community.
• On-site Parking: Offering a hassle-free drop-off and pickup experience with dedicated parking on the premises.
• Vehicle Diversity: The dual classification as a car and van rental agency guarantees a diverse fleet, from efficient economy models to full-size passenger vans, serving almost any transportation requirement a local customer may have.
• Brand Reputation and Loyalty Programs: Customers benefit from the reliability of a nationally recognized brand and can take advantage of programs like Avis Preferred, which can offer benefits such as skipping the counter line and free upgrades when available, making the rental process faster and more rewarding.
Contact Information

To make a reservation, inquire about a vehicle, or arrange for their complimentary local pick-up service, customers can use the following details for the Naperville branch:

Address: 1115 E Ogden Ave, Naperville, IL 60563, USA

Phone: (630) 637-4008

The mobile phone number provided, +1 630-637-4008, directs to the same line, ensuring easy contact whether dialing from a local landline or a mobile device.

What is Worth Choosing

For individuals, families, and businesses in Naperville and the broader Illinois region, Avis Car Rental on E Ogden Ave represents a compelling choice for vehicle rental, but it's important to look at both the highlights and the customer experience.

The agency is clearly worth choosing for its breadth of options, particularly the availability of specialized van rentals, which is a major benefit for those planning large group outings, corporate events, or needing a temporary moving vehicle. The focus on accessibility is a significant positive differentiator for customers who prioritize inclusive services.

Furthermore, many customers have had exceptional experiences, praising the friendly and efficient staff and noting prompt service with clean, well-maintained vehicles. One customer highlighted an "excellent experience" with staff like Eddie, noting "Prompt service and no problems. The car was in good condition and very clean." This level of service fosters trust and repeat business.

However, transparency in service is also a critical factor. While one customer reported a seamless experience, another recounted a "disappointing experience" where a reserved car size was unavailable and a confirmed online discount was not honored at the counter. This suggests that while service can be excellent, local users should always confirm their reservation details, including vehicle class and rate, at the time of pickup to ensure expectations are met.

Ultimately, choosing Avis Car Rental means selecting a provider with a vast fleet, accessible facilities, and special offers like military discounts. By making an advance reservation and confirming all details, residents of Illinois can rely on this Naperville location for their vehicle needs, from a quick trip to the city to a cross-state journey.

Avis Car Rental

1115 E Ogden Ave, Naperville, IL 60563, USA