Avis Car Rental

- 4325 Glenwood Ave, Raleigh, NC 27612

Introduction / Overview: Your Convenient Neighborhood Avis in Raleigh, NC

For residents across the Triangle region of North Carolina, securing a rental vehicle that is both reliable and conveniently located is key. The Avis Car Rental branch situated within the bustling Crabtree Valley Mall at 4325 Glenwood Ave in Raleigh offers a unique "neighborhood" rental experience, distinct from the typical airport counter. Categorized as both a Car Rental Agency and a Van Rental Agency, this location provides a diverse range of vehicles to meet every need, from a quick weekend trip down to the coast to a temporary replacement car while your primary vehicle is in the shop.

While the Raleigh-Durham International Airport (RDU) location remains a major hub, this Avis branch caters directly to the local North Carolina community with extended retail hours and an easy-to-reach central location. Customers appreciate the option to handle their rental needs while running errands or shopping at one of Raleigh’s premier retail destinations. The branch is committed to delivering the high standards of service and diverse fleet options that the Avis brand is known for, ensuring North Carolina drivers can always find the right set of wheels.

However, it is worth noting the unique challenges and feedback associated with a mall location. One customer review shared a strong caution, advising others to head directly to the RDU location due to reported issues with vehicle quality and the inconvenience of having to return a car outside of the mall setting. Conversely, another customer praised the "very easy process" and "pleasant staff," highlighting the convenience of the mall location next to H&M on the lower level. This mixed feedback suggests that while the convenience is unparalleled for local pickup and drop-off, customers should take care to verify their vehicle upon receipt and familiarize themselves with all rental terms, particularly regarding security deposits and potential cleaning fees.

Location and Accessibility

The Avis Car Rental branch is situated inside the Crabtree Valley Mall, one of Raleigh's most frequented commercial centers. This strategic placement offers unparalleled convenience for residents of Raleigh, Cary, Durham, and other surrounding communities.

• Physical Address: 4325 Glenwood Ave, Raleigh, NC 27612, USA. The rental counter is specifically located within the mall, reportedly on the lower level near H&M, and is accessible from Crabtree Valley Avenue off Highway 70.
• Operating Hours: The mall setting allows for generous operating hours, which are typically longer than many non-airport locations, accommodating customers after the traditional 5 PM workday.
  • Monday – Friday: 8:00 AM – 7:00 PM
  • Saturday: 9:00 AM – 7:00 PM
  • Sunday: 10:00 AM – 6:00 PM
• On-site Parking: The rental office benefits from the mall’s extensive on-site parking, making it easy to park your personal vehicle before transitioning into your rental.
• Accessibility Features: The location ensures broad access for the North Carolina community with a Wheelchair Accessible Entrance and designated Wheelchair Accessible Parking Lot, adhering to accessibility standards for all patrons.
• Public Transit Access: Given its location in a major mall, the branch is likely served by local Raleigh bus routes, offering a public transportation option for customers who cannot secure the convenience of a shuttle service.

Services Offered

As a neighborhood location, this Avis branch focuses on meeting the daily and extended travel needs of North Carolina locals, offering a comprehensive fleet and various service options.

• Diverse Vehicle Fleet: Provides a selection of rental cars, including economy, compact, mid-size, full-size sedans, SUVs, and specialized options like convertibles, luxury vehicles, and pickup trucks, depending on current availability.
• Passenger Van Rental: Officially listed as a Van Rental Agency, Avis at this location offers multi-passenger options, which typically include 7-passenger minivans and larger 12- or 15-passenger vans, perfect for group excursions or family reunions across North Carolina.
• Supplemental Products: Customers can add on popular rental options, such as GPS navigation units, Extended Roadside Assistance for peace of mind, SiriusXM® satellite radio, and optional Loss Damage Waiver (LDW) coverage.
• Child Safety Seat Rentals: Avis offers child-safety seats and booster seat rentals to ensure that families traveling with young children in North Carolina can do so safely and without the hassle of bringing their own equipment.
• Payment Flexibility: Accepts most major Credit Cards, Debit Cards, and utilizes modern NFC Mobile Payments (such as Apple Pay or Google Pay) for deposits and final payment, though customers using debit cards should note that a credit check may be performed and higher security deposits may apply.
• After-Hours Drop-off: The location may offer an after-hours key drop box. However, customers are advised to confirm the policy beforehand, as leaving a vehicle outside of office hours makes the renter responsible for the car and all charges until the contract is officially closed the next business day.

Features / Highlights

This specific Avis branch highlights several features designed to add value and convenience for its local customer base in the Raleigh area.

• Active Military Discounts: Avis is committed to serving the military community prevalent in North Carolina by offering significant discounts. Eligible U.S. armed forces veterans, active duty personnel, National Guard and Reservists, and military spouses can save up to 35% on PAY NOW rates when enrolling in programs like WeSalute+.
• Avis Preferred Service: Members of the Avis Preferred loyalty program can enjoy expedited service, often skipping the counter entirely and going straight to their vehicle, streamlining the rental experience for frequent travelers and local business users.
• High Local Convenience: The mall location itself is a highlight, allowing customers to easily drop off or pick up their vehicle in a central, well-known area without the congestion typically associated with airport facilities.
• Extended Daily Hours: Unlike many smaller neighborhood offices that close early, this branch’s mall setting allows it to maintain evening and weekend hours, offering flexibility to busy North Carolina residents.
• On-Site Parking: Free, dedicated on-site parking is available for customers, eliminating the hassle of searching for a spot when picking up or returning a rental.

Contact Information

To make a reservation or inquire about specific vehicles and policies at this convenient Triangle location:

Address:4325 Glenwood Ave, Raleigh, NC 27612, USA (Located inside Crabtree Valley Mall, Suite 1115)

Phone:(919) 788-9948

Mobile Phone:+1 919-788-9948

What is Worth Choosing

For North Carolina residents in the Triangle, the Avis Car Rental location at Crabtree Valley Mall is primarily worth choosing for its Unbeatable Local Convenience and Flexible Hours. The ability to conduct your rental business on weekends and well into the evening (until 7 PM on weekdays and Saturdays) makes it ideal for local customers who need a rental outside of standard business hours, such as after work or on a Sunday. Its location within a major shopping center means customers can easily combine vehicle pickup or drop-off with other daily errands.

The availability of both standard cars and a range of vans—including minivans and large passenger vans—ensures that nearly every travel or group need is covered, whether you are transporting a sports team or planning a multi-family vacation to the Outer Banks. Furthermore, the substantial savings offered through active military discounts are a significant draw for the large military and veteran population across North Carolina.

However, potential customers must weigh the convenience against the mixed reviews. While some customers experience an "easy process" with "pleasant staff," others caution about potential vehicle condition issues and recommend the airport location (RDU) as a safer bet. For those who choose this neighborhood branch, it is highly advisable to follow the lead of the positive review: confirm all details regarding deposits and fees upfront, and inspect the vehicle thoroughly before departing. If the convenience of a neighborhood location with generous hours, military savings, and van options is your priority, this Avis branch on Glenwood Avenue provides a valuable local service, provided you manage your expectations regarding vehicle age and perform your own diligent check-out routine.

Avis Car Rental

4325 Glenwood Ave, Raleigh, NC 27612, USA