Enterprise Rent-A-Car

- 15 Transportation Wy, East Boston, MA 02128

For residents and visitors of Massachusetts, securing reliable and hassle-free transportation is paramount, whether for a weekend getaway to Cape Cod, a business trip out of Logan, or moving supplies across the city. Enterprise Rent-A-Car at the Boston Logan International Airport (BOS) Rental Car Center offers a comprehensive solution as a premier Car rental agency and specialized Van rental agency located right where you need it.

Operating out of the consolidated rental facility at 15 Transportation Way in East Boston, this Enterprise location is dedicated to delivering a superior experience from the moment you book until the vehicle is returned. Customers consistently praise the ease of the process, particularly when leveraging modern convenience tools. As one satisfied renter noted: “The online process of checking in early for our vehicle at Boston Logan airport was seamless and was very helpful in expediting the process of getting our vehicle once we got to the airport.”

This commitment to efficiency is mirrored by the on-site team's professionalism and care. Unlike the long waits sometimes associated with airport services, the staff at Enterprise are known to be “efficient and knowledgeable.” More importantly, the human touch defines the service. Another customer shared a glowing account of a manager who went above and beyond: “The manager at the Boston Logan Airport location was amazing. He could see we had a long day and a lot of bags! He went above and beyond and found us a great car... The manager made the experience exceptional.” Such personalized attention transforms a standard transaction into a genuinely positive travel experience.

The seamless experience extends to the conclusion of the rental. The return process is designed to be as “effortless” as the pick-up, with staff ensuring a quick final check-in. One reviewer highlighted this attention to detail: “Finally, when returning the car, the tech was great and helped make sure I didn't leave anything in the car. He was fast and got me the return receipt immediately.” This focus on speed, attentiveness, and customer satisfaction makes Enterprise a top choice for travelers using BOS.

The Enterprise Rent-A-Car counter is strategically located within the unified Rental Car Center (RCC) at Boston Logan International Airport (BOS), making it highly convenient for all flight arrivals and departures.

• Address: 15 Transportation Wy, East Boston, MA 02128, USA.

The location is easily accessible for travelers in the Massachusetts region. Upon arrival at any BOS terminal, customers can follow signage to the Ground Transportation area and board one of the free, consolidated airport shuttles that run frequently, taking them directly to the RCC at 15 Transportation Way. For return, drivers simply follow the clear airport signage directing them to the “Rental Car Return” when approaching BOS.

Operational Hours: The Enterprise Rent-A-Car location at the BOS Rental Car Center generally offers extensive operational hours to match the needs of airport traffic, often operating 24 hours a day, seven days a week for both pick-up and drop-off. However, it is always recommended to verify the hours when making your reservation, as specific specialty services (like the 'Exotics' section, if applicable) may have different closing times.

Physical Accessibility: Accessibility is a priority at this location, ensuring a comfortable experience for all patrons:

• Wheelchair Accessible Entrance: Provides easy and barrier-free access to the rental counter area.
• Wheelchair Accessible Parking Lot: Designated parking ensures convenient access for customers with mobility needs.

This Enterprise location offers a complete range of rental and support services, operating as a full-service Car rental agency and specializing in larger vehicle needs as a Van rental agency.

• Diverse Vehicle Fleet: Includes everything from economy cars for city driving to full-size sedans, SUVs, luxury vehicles, and specialized trucks, catering to every need for Massachusetts travel.
• Van Rental Specialization: Offers a wide array of vans, including 7- and 8-passenger minivans, and 12- and 15-passenger vans, perfect for large families, team travel, or group outings across New England.
• Seamless Online Check-in: Encourages customers to utilize the online check-in process to significantly expedite vehicle collection at the counter, minimizing wait times.
• Onsite Services: The facility provides all required services right on site, from rental contracts and vehicle collection to final inspection and drop-off processing.
• After-Hours Return Options: Given the 24-hour nature of the airport facility, after-hours drop-off is generally available, providing flexibility for late or early returns (though customers should confirm exact return instructions with their contract).
• Flexible Payment Options: Accepting modern and traditional payment methods for deposits and final payments:
  • Credit Cards
  • Debit Cards
  • NFC Mobile Payments

The Enterprise Rent-A-Car location at the BOS Rental Car Center stands out due to its commitment to service, community, and specific customer groups:

• Identifies as Women-Owned: This designation highlights a commitment to diversity in business leadership within the Massachusetts community.
• Active Military Discounts: The location proudly offers discounts and special rates to active-duty military personnel, veterans, and government travelers for both official and leisure travel (with a typical 5% discount on leisure base rates and special contracted government rates).
• Exceptional Managerial Service: Customer reviews repeatedly highlight the willingness of the staff and management to go "above and beyond" to ensure customer satisfaction, including proactive vehicle upgrades and courteous service.
• Expedited Customer Flow: The strong emphasis on encouraging and utilizing online check-in and the efficiency of the on-site workers ensure that the process of getting into your rental vehicle is quick and efficient, saving valuable travel time.
• Free Airport Shuttle Connection: The location’s presence in the RCC guarantees immediate access to free, frequent, and accessible shuttle service connecting directly to all airport terminals for departures.

To connect with the professional team at the Boston Logan International Airport Enterprise location, please use the following contact details:

• Address: 15 Transportation Wy, East Boston, MA 02128, USA
• Phone: (833) 230-5695 (Mobile Phone: +1 833-230-5695)

For any individual, family, or business operating in or traveling through Massachusetts, choosing Enterprise Rent-A-Car at 15 Transportation Way offers a clear advantage built on convenience and service quality. The primary factor is the blend of operational efficiency and genuine human-centered service. The company makes an effort to streamline the process, most notably by offering and recommending their seamless online check-in, which is a powerful tool for time-strapped travelers looking to make their rental a "breeze."

Moreover, the reported exceptional service—from managers proactively finding "great cars" for customers with a long day to attentive return technicians ensuring no belongings are left behind—demonstrates a strong dedication to customer care that is hard to match. This focus on the customer, combined with the convenience of being a full-service Car rental agency and essential Van rental agency in the centralized BOS Rental Car Center, makes it the logical choice for reliable ground transportation. Finally, the added value of being a women-owned business that recognizes and supports the community with active military discounts reinforces Enterprise’s position as a standout, service-oriented provider for the Massachusetts region.

Enterprise Rent-A-Car

15 Transportation Wy, East Boston, MA 02128, USA