Hertz Car Rental - Los Angeles - Lax Marriott Hotel Introduce
For California residents and visitors beginning their journey in the sprawling Los Angeles region, securing a reliable and conveniently located rental car is the first step toward a successful trip. Hertz Car Rental—a globally recognized name—offers a valuable local option situated directly within the LAX Marriott Hotel complex. This unique positioning at **5855 W Century Blvd** provides a streamlined, hotel-based experience that contrasts with the bustling main airport facility, making it an excellent choice for those prioritizing convenience and quick access.
As a full-service **Car Rental Agency**, this Hertz location caters to a broad range of travel needs, from compact cars for navigating city traffic to larger vehicles for family trips. By operating out of a major hotel, the agency provides an accessible, on-site service model that is highly valued by both business travelers staying at the Marriott and local customers looking for a nearby rental counter without the heavy traffic of the central airport zone. It provides an immediate point of contact and customer service separate from the main, consolidated airport rental car center.
While many travelers arrive via air at Los Angeles International Airport (LAX), it is important to distinguish this Marriott Hotel location from the primary, 24/7 Hertz facility located at 9000 Airport Blvd. This hotel counter is designed for localized and scheduled service, offering a focused and more intimate rental experience. The primary hours of operation generally run from 8:00 AM to 5:00 PM on weekdays, with shorter hours on Saturday and typically closed on Sunday. This schedule is a crucial detail for local users to note when planning their rental times.
The location’s proximity to LAX means that even non-hotel guests can quickly reach the counter. Travelers arriving at LAX can easily access the LAX Marriott Hotel via a dedicated hotel shuttle from the airport's Lower/Arrivals roadway, following signs for hotel shuttles. Once on W Century Blvd, the Hertz desk is conveniently situated inside the hotel, which streamlines the pick-up process once you arrive.
The Hertz brand is well-known for its broad fleet options, ranging from economy models like the Chevrolet Spark and mid-sized sedans like the Ford Focus, to larger vehicles. Of particular note for local businesses or families with heavy luggage needs, this location specifically advertises the availability of **Cargo Van Rental**, offering flexibility beyond standard passenger vehicles. The fleet is constantly updated, with options that have been reported to include modern electric vehicles like the Polestar 2, reflecting a commitment to variety and quality.
The core philosophy of Hertz remains centered on providing a smooth rental experience, particularly for its loyalty members. Customers enrolled in programs like Hertz Gold Plus Rewards can expect an expedited pick-up, often allowing them to bypass the main counter entirely. However, all customers are strongly advised to meticulously document their vehicle's condition, mileage, and fuel gauge upon both pick-up and return, as external reviews sometimes mention disputes over post-rental charges, particularly related to fuel—a crucial travel tip to ensure a smooth transaction.
The Hertz Car Rental - Los Angeles - Lax Marriott Hotel offers a variety of services tailored to business and leisure travelers:
The essential **Services Offered** include:
- **Onsite Services:** The rental counter is situated directly within the hotel, providing a convenient and sheltered area for processing rentals.
- **Diverse Fleet Selection:** Offering everything from economy and compact cars (e.g., Ford Focus) to SUVs, minivans, and specialized vehicles like Cargo Vans.
- **Loyalty Program Expedited Service:** Fast and easy pick-up and return for Hertz Gold Plus Rewards members, often allowing them to simply show their license and go.
- **Payment Versatility:** Accepting multiple forms of payment, including Credit Cards, Debit Cards, and NFC Mobile Payments, providing modern transaction flexibility.
- **Additional Rentals:** Provision of extra items such as GPS rental units, infant car seats, child seats, and booster seats for an additional daily fee.
In addition to the practical services, this location provides specific advantages and highlights that appeal to a wide customer base in California.
The **Features / Highlights** include:
- **Active Military Discounts:** A significant feature offering special savings and benefits for active military service members and their families (often via programs like USAA and government leisure rates).
- **Accessibility Commitment:** Ensuring ease of access for all patrons with a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot.
- **Marriott Bonvoy Integration:** Guests and members can earn and redeem Marriott Bonvoy points on their car rentals, which adds significant value for frequent travelers.
- **On-Site Parking:** The convenience of on-site parking at the hotel complex for personal vehicles (or return vehicles), adding to the smooth transaction process.
The strategic placement in the LAX Marriott Hotel simplifies the rental process for hotel guests and offers a less chaotic alternative to the main airport lots for local pickups. While the operating hours are limited compared to the 24/7 centralized facility, the ability to walk directly from your hotel room or take a very short shuttle from the terminal is a major time-saver for many travelers.
What is Worth Choosing Hertz LAX Marriott Hotel
Choosing the Hertz location at the LAX Marriott is particularly worthwhile for customers who value **predictable, streamlined service** over 24/7 availability. The primary benefit is the Exclusive Hotel Location, which dramatically simplifies logistics for guests and provides a less congested counter for others. Furthermore, the explicit offering of **Active Military Discounts** makes this an attractive and valuable option for service members and their families. Enrollment in Hertz Gold Plus Rewards can turn the typical rental process into a matter of minutes—an invaluable advantage in a time-conscious city like Los Angeles. As always, Californians and visitors should exercise diligence by taking pre- and post-rental photos, particularly of the fuel and mileage indicators, to ensure their experience remains straightforward and charge-free.
Contact Information
- Address: 5855 W Century Blvd, Los Angeles, CA 90045, USA (Inside the LAX Marriott Hotel)
- Local Phone: (310) 212-6019
- Mobile/International Phone: +1 310-212-6019
Hertz Car Rental - Los Angeles - Lax Marriott Hotel Exterior
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Los Angeles - Lax Marriott Hotel Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Hertz Car Rental - Los Angeles - Lax Marriott Hotel Photos










Hertz Car Rental - Los Angeles - Lax Marriott Hotel Location
Hertz Car Rental - Los Angeles - Lax Marriott Hotel
5855 W Century Blvd, Los Angeles, CA 90045, USA
Hertz Car Rental - Los Angeles - Lax Marriott Hotel Reviews
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★ 5★ 4★ 3★ 2★ 1Overall mixed review with the bus was very full and many stop which once it was full and everyone going to pick up cars not sure why it does not become an express bus at that point. Pick up was very easy with being gold. Saw name and went to the area. A lady was there to help. Leaving was super easy just show license. Also car was not full detailed some dirt inside and dirty on the outside. Took photo and videos. Overall not bad and I would do it again.The Hertz LAX rental facility is located off-airport at 9000 Airport Blvd, Los Angeles, CA 90045, reachable via a free Hertz shuttle from the baggage claim level on the Lower/Arrivals roadway  . The service operates 24/7 (), so you can pick up or drop off your car at any hour.⸻🚌 Getting There & Shuttle InfoAfter your flight, follow signs to the purple “Rental Car Shuttles” pickup areas on the Lower/Arrivals level. Hertz runs frequent shuttle buses directly to the lot  . Reddit users also suggest the possibility of walking—though not recommended—if the shuttle is delayed .⸻💵 Pricing & Fleet OptionsAverage rates at LAX are around $46/day for economy or compact cars . KAYAK data shows comparable pricing ($39–$45) across vehicle types, from compact to SUVs and pickups . Popular models include Nissan Rogue (standard SUV); smaller vehicles like Chevy Spark or Ford Focus may be 50% cheaper .⸻⚠️ Customer ExperienceMixed reviews highlight frequent wait times: some report “long lines” and 1–3 hour waits in peak periods (). Others mention staff shortages and unavailability of reserved vehicles (). Cleanliness and convenience get decent ratings (≈7–8/10), but value and pick-up/drop-off are rated lower (~6.7/10) ().However, loyalty program perks (Hertz Gold, President’s Circle) can speed up service significantly (). Rentalcars.com also mentions “reasonably quick and easy” car returns .⸻🔮 What’s Next: ConRAC & People MoverIn October 2024, LAX opened the new Consolidated Rent‑A‑Car Facility (ConRAC), which centralizes all rental providers in a LEED Gold-certified building next to the 405 Freeway . Paired with the forthcoming Automated People Mover (APM), fully operational by 2026, this will connect terminals to car lots without shuttle buses .⸻✅ Final ThoughtsHertz at LAX offers 24/7 service and a broad fleet at reasonable rates. Expect possible wait times during peak periods—but short lines if you’re enrolled in their loyalty program. By late 2025, the ConRAC and APM will streamline the process even more. For now, build in buffer time for shuttle wait and pickup lines—but if timed well, Hertz remains a solid choice at LAX!
July 11 · Chris KonecnyI rented a car from Hertz and had a disappointing experience. When I first picked up the car, the dashboard showed 343 miles of range. I made sure to return it with exactly the same fuel range, yet I was still charged an extra $20 for fuel.It feels unfair and misleading, and I would strongly recommend taking photos of the fuel gauge and mileage when you pick up and return the car to avoid these kinds of charges. Be very careful.
August 27 · A YCounter experience was great, fast and easy. However, vehicle was filthy. It hadn’t been washed, evident by bird droppings all over car, as if it was parked under a tree. Pickup lot has no trees. Interior was filthy with smudges on console and trash in some compartments. It didn’t appear to have been vacuumed. Trunk deck cover was in disarray and required proper re-assembly by me to work.
June 15 · Alex MadriagaThe worst rental experience ever. The wait to get to the tell was 2 hours long and then it was 1 more hour to get our car because they were out of cars. The staff were not good at letting us know where to line up either so people were just so confused and lost. Would definitely not recommend to rent your car here.
October 09 · NicoleI had a terrible experience with Hertz during the return process. They charged me for an extra day, added fuel charges even though I returned the car with a full tank, and slapped on multiple random fees that don’t match my original receipt — which was $253. In the end, the total shot up to $722.It’s been a nightmare having to dispute every single unjustified charge, providing photos, receipts, and proof just to defend myself from random fees they couldn’t even explain. The car was returned on time, in perfect condition, and with a full tank — but they still tried to squeeze out every penny they could.I do not recommend Hertz to anyone. I will never rent from them again. If I could give zero stars, I would. There are much better and more honest rental companies out there — go with someone else.
August 03 · Andrea Osorio
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