Avis Car Rental at Kansas City International Airport (MCI)

Avis Car Rental Introduce

For residents of and visitors to Missouri, securing reliable transportation is often essential for navigating the Kansas City metro area and beyond. Avis Car Rental provides a key point of service for car and van rentals, particularly for those flying into the region. Situated at the Kansas City International Airport (MCI), this location is a primary provider of temporary vehicle solutions for both business and leisure travel.

The facility functions as a full-service car rental agency and also a dedicated van rental agency, catering to a wide array of passenger and cargo needs. Whether you are in town for a quick business meeting, organizing a family trip, or coordinating logistics for a larger group, a major, internationally recognized brand like Avis provides a familiar framework for renting a vehicle.

As a consumer in the Missouri market, understanding the full scope of services, features, and operational details is crucial for making an informed choice for your car rental needs. This facility is one of several locations offered by the company in the greater Kansas City area, making it a pivotal spot for air travelers.

The convenience of an airport location means that your rental vehicle can be arranged as soon as you land, allowing you to bypass the hassle and expense of other transport options to get to your final destination in Missouri or Kansas. The ability to collect and return vehicles at a central airport facility is a significant benefit to those with tight travel schedules or heavy luggage.

This particular Avis location at Kansas City International Airport acts as a gateway for travelers exploring the Show-Me State. From here, you can drive to popular Kansas City attractions like the Country Club Plaza, the historic jazz district, or utilize major interstate access for longer trips across Missouri. Having a reserved car or van ready upon arrival simplifies the start of any travel itinerary.

When selecting a rental provider, local users often prioritize accessibility, payment flexibility, and specific vehicle types. Avis aims to address these concerns by accepting various forms of payment and offering a diverse fleet. While the promise of a premium rental experience is generally what travelers seek, it is wise for local users to review their contract terms carefully, especially concerning vehicle upgrades and insurance, a point frequently emphasized in general customer feedback for airport rental agencies.

The facility is part of the integrated rental car center at MCI, which aggregates several providers in one convenient location, though the final vehicle pickup may require a short shuttle ride from the counter within the terminal, a standard process for large airport operations.

Location and Accessibility

This Avis Car Rental location is strategically placed for maximum convenience for air travelers into Missouri. You will find it at the Kansas City International Airport, which serves as a major hub for the region.

The specific address is:

1 Nassau Cir, Kansas City, MO 64153, USA

This address places the agency within the larger airport structure, typically situated within the consolidated Rental Car Facility (RCF) or a very short, dedicated shuttle distance from the terminal itself. Its location ensures immediate access for those arriving via air, eliminating the need for further off-site transport to pick up a rental car.

Accessibility is an important consideration for many customers. Based on available data, the location offers:

Wheelchair accessible entrance
Wheelchair accessible parking lot

Additionally, the location provides on-site parking, which is typical for a major airport rental car agency where customers may need temporary parking while completing rental paperwork or organizing their belongings before heading out onto the Missouri roads.

Services Offered

Avis Car Rental provides a spectrum of services tailored to both individual travelers and larger groups in the Kansas City area. These services cover the complete rental experience from reservation to drop-off.

Car and Van Rental Agency: Offering a diverse fleet that typically includes economy cars, full-size sedans, SUVs, minivans, and passenger vans (such as 12- or 15-seat options).
Onsite Services: General counter services are available at the physical location to facilitate reservations, vehicle pickup, and drop-off procedures.
Various Rental Options: These typically encompass short-term daily rentals, weekly rentals, and potentially long-term or monthly rental solutions, catering to different durations of stay or need within Missouri.
Add-on Accessories: The agency generally offers optional additions like GPS navigation devices, SiriusXM® satellite radio, and child safety seats for an additional fee.
Fuel Plans: Customers are usually offered choices regarding fuel, such as pre-purchasing a full tank or allowing the agency to refuel the vehicle upon return, often at a per-gallon service rate.
Multiple Payment Options: The location accepts Credit cards, Debit cards, and NFC mobile payments for convenience.

Features / Highlights

The company highlights several features to distinguish its service from other local providers:

Active Military Discounts: Acknowledging and supporting military personnel with specific savings on rental rates.
Diverse Fleet Options: Providing a range of vehicle types from small, fuel-efficient economy cars up to full-size SUVs and passenger vans to suit nearly any travel requirement in Missouri.
On-Site Parking: Designated parking facilities are available for ease of transaction.
Convenient Airport Location: Being located at a major air travel hub like Kansas City International Airport (MCI) ensures minimal delay between landing and driving.

Contact Information

For inquiries, reservations, or assistance, local Missouri customers can reach the Avis Car Rental location using the following details:

Address: 1 Nassau Cir, Kansas City, MO 64153, USA
Phone: (816) 464-6200
Mobile Phone: +1 816-464-6200

What is Worth Choosing

Choosing Avis Car Rental, particularly at the Kansas City International Airport location, offers several distinct advantages for travelers and local residents needing temporary transportation in Missouri. The prime benefit is the sheer convenience of the location. For individuals flying into Kansas City, the ability to walk a short distance or take a shuttle to the rental counter and immediately access a vehicle saves valuable time and simplifies the travel logistics compared to off-site rental agencies.

Furthermore, Avis is an internationally recognized brand, which often brings an expectation of consistency and a large, modern fleet of vehicles. The option to rent not just standard cars, but also vans, is a significant plus for groups, families, or organizations transporting equipment or personnel throughout the state for events, sports tournaments, or corporate functions.

The commitment to accessibility, including wheelchair accessible parking and entrances, shows an effort to accommodate all customers, an important feature for an airport service provider. Additionally, for service members and their families in Missouri, the availability of an active military discount provides tangible financial value.

However, prospective customers in the Missouri area should conduct due diligence based on available public feedback, which sometimes points to issues regarding vehicle cleanliness, unexpected additional charges (such as unauthorized 'upgrades' or insurance), and the handling of fuel levels. While many customers have reported positive, quick, and friendly service, particularly with quick drop-off procedures, others have cautioned about thoroughly inspecting their rental agreements and the vehicle’s condition before leaving the lot.

For the Missouri-based traveler who prioritizes the convenience of an on-airport rental, brand recognition, and a wide vehicle selection, Avis remains a viable and easily accessible option. By pre-booking, confirming all charges and coverages, and meticulously documenting the vehicle’s condition at pickup, customers can maximize the benefits of renting from a large-scale, well-equipped facility at the gateway to Kansas City and the wider Missouri region.

Avis Car Rental Details

Service options
Onsite services

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Parking
On-site parking

Avis Car Rental Photos

Avis Car Rental Location

Avis Car Rental

Missouri Platte County Kansas City Nassau Circle

1 Nassau Cir, Kansas City, MO 64153, USA

Avis Car Rental Reviews

An average rating of ★3 from 2071 user reviews.

receiptdeskcounterfuelprepaidapproadside assistanceminivanfull sizeeconomy car

★ 5★ 4★ 3★ 2★ 1

I truly wish I had read the reviews prior to booking a rental car with Avis through my credit card. Check-in went smooth and quick, very straightforward as I had prepaid. They asked for my ID & CC, and told me I would be charged the deposit which would fall off after I returned the car. They asked about additional coverage which I declined. Asked if I wanted to refill the gas on my own or pre-purchase. Had me sign a tiny signature pad which she said was for declining coverage and accepting that I would return the vehicle with the same gas level. All standard practice. Handed me the keys and told me where to find the car. Car was filthy (inside & out) and had lots of dings, dents, scratches. Whatever, I took photos to document everything and left. They checked the gas level when I returned it and sent me on my way.A couple days later, I notice they’ve charged my credit card an additional $60. I call and they tell me it’s because I upgraded the vehicle at the counter. I was never even asked about an upgrade, let alone agreed to one. I actually commented when we left to my partner that I appreciated that they didn’t hound us with trying upsell like many rental agencies do. I booked an economy car through my card which said a Kia Rio or similar. They gave us a Kia Forte. Seriously… would your average person even notice that this is somehow supposedly an upgrade?? It’s a compact car. If I paid for an economy vehicle and walked out to an SUV, then sure, that would be on me to go back in and clarify. However, I walked out to a dirty & beat up looking Kia Forte and thought, “Well, you get what you pay for.” I am absolutely floored at such a deceptive practice. I have learned my lesson though. I will never rent through Avis again, and I will not walk out without a signed physical copy of my full rental agreement in hand, which they conveniently didn’t provide when I left because they said it would be emailed to me. In looking through reviews now, many other people have described this exact same thing happening to them, along with far worse tales of dangerous cars and egregious overcharges. Avoid this place!
September 22 · Clarissa Edwards
One of the Worst Rental Experiences – Avoid Avis in Kansas CityI typically rent from National about 30 times a year for work, but they were sold out, so I went with Avis. Big mistake. This was easily one of the worst rental experiences I’ve had.The car smelled terrible—despite an air freshener hanging from the rear-view mirror—and was visibly filthy. The windshield was dirty enough to obstruct my view, and there was damage in two different spots on the vehicle. Thankfully, I did a walk-around before leaving.To top it off, the fuel tank wasn’t even full when I drove off the lot.Avis clearly doesn't take proper care of their vehicles or prioritize customer experience. I won’t be renting from them again.
August 04 · Robbie Collins
This was my first time renting from Avis, and unfortunately, it was a terrible experience from start to finish.I reserved and prepaid for a car from the Kansas City Airport for a short trip. At pickup, the counter agent was indifferent and dismissive, but we were on a tight schedule, so I let it slide. The car they gave us had multiple cosmetic issues (mirror cap missing, rear bumper popped out, dirty interior), but worse – I later discovered that both front tires were completely bald, down to the wear lines. This car should have never been rented out. It was unsafe to drive.I called Avis customer service, who told me to exchange it at the nearest open location. That was the Omaha airport. The staff there were friendly, but it still took over an hour out of our already short trip to sort out the exchange.Unfortunately, the second vehicle wasn’t much better. The tires were also worn (though not quite as bad), and the alignment was so off that I had to hold the steering wheel at a 45-degree angle just to drive straight. Again – not acceptable.We returned the second car to Kansas City as scheduled. Now, days later, I’ve been charged a second time—despite already prepaying for the rental. I’ve received zero communication explaining why, and I’ve now had to spend even more time chasing this down.To recap:• I was given two unsafe vehicles on a single prepaid rental.• I lost valuable time during my vacation dealing with vehicle swaps.• I’ve now been charged twice for one rental.• I’ve received no explanation or follow-up.At minimum, I should be refunded the duplicate charge. Realistically, Avis should also refund the original rental fee for putting my safety at risk and wasting my time.I’m reaching out through this review because I want someone at Avis to call me directly and make this right. If this doesn’t get resolved soon, I’ll have to escalate further, including filing a dispute with my credit card company and contacting the relevant consumer protection agencies.I’ll update this review with the outcome.Update 7/24:The customer service is courteous even if you don’t really get anywhere. They claimed my second charge was for extras and that I signed for them. I was never told and was not aware I was agreeing to any extras at any time. I was eventually able to get them to refund me 50% of the extras charge and one day refund off the original rental charge. It’s not enough, but I didn’t want to continue to waste my time with this. I will NEVER rent from Avis again.
July 24 · William McMaster (Joe)
The first vehicle received had to turn around and take it back. Once getting on the highway and hitting 60 miles, the vehicle started making loud noises as if the tire was going to pop off. Instantly, turned around and took it back. The vehicle also had front damage on the bumper. The next vehicle had a warning on the dashboard, stating oil change needed. I was told by a worker there that the mechanics don't take the time to check the vehicles correctly and reset the oil lights, and the vehicle may not need an oil change. What?!?, Made me think, so this Avis location is too considered with getting customer's money instead of providing decent, safe vehicles, so they don't bother with the maintenance, ridiculous. Also, both vehicles were not cleaned from dust, and a chocolate shake drink was left under the seat in the second vehicle. This is the first time I've experienced anything like this from Avis, I'm a regular customer too. What a shame.
July 22 · Essence Clayton
I rented a vehicle from Avis on April 21 at approximately 10:00 PM. As it was late at night, I did a quick inspection and everything appeared to be in order. However, the following morning on April 22, when I stepped into the vehicle, I was shocked to find it extremely dirty. The car had a significant amount of trash, dust, cigarette ash on the doors, and straws scattered on the passenger side.I returned the vehicle on the evening of April 22 around 8:30 PM and reported the condition to a staff member at Avis Preferred. After showing him the issues, he acknowledged the poor condition and assured me that a discount would be applied to my rental. He took me inside the Avis Preferred office, requested my driver’s license, and informed me that he had processed the discount. He said I would receive an updated receipt via email by the next day.However, I have just discovered that I was charged the full amount, with no discount applied. I contacted customer service, but they informed me that there is no record of any discount being noted or processed on my rental.This experience has been extremely disappointing and feels unprofessional and unethical. I trusted your representative’s word, only to find no follow-through on the promised resolution. I request that this matter be investigated immediately
April 29 · Tarun Siga