Enterprise Rent-A-Car Introduce
For residents and visitors in the beautiful Simi Valley area of Ventura County, securing reliable and high-quality transportation is essential for navigating the wider Southern California region. Enterprise Rent-A-Car, located conveniently on East Los Angeles Avenue, stands as a well-known local resource for fulfilling a wide range of vehicle rental needs. Whether you require a temporary replacement vehicle after an accident, a spacious SUV for a weekend getaway to the coast, or a reliable sedan for daily business commuting, this neighborhood branch offers a comprehensive solution.
This location is part of a nationally recognized brand known for its focus on customer service and an extensive fleet. While no service is without its occasional challenges, as evidenced by customer feedback highlighting staffing issues and vehicle readiness at times, the branch has also received commendation for outstanding individual performance, such as that of Angel, the Assistant Manager, who demonstrated professional problem-solving and a genuine commitment to customer satisfaction. This blend of local dedication and corporate backing ensures that customers generally have access to well-maintained vehicles and staff who, even when under pressure, strive to provide a positive rental experience. They offer flexible rental options to suit short-term needs, longer rentals, and cater heavily to replacement rentals for customers dealing with vehicle service or insurance claims, making them a practical choice for the local community.
The Enterprise Rent-A-Car branch is ideally situated for easy access by locals throughout Simi Valley and neighboring communities. Its address at 764 E Los Angeles Ave places it along a major thoroughfare, making it simple to find and reach. The central location provides excellent connectivity to key parts of the city and is only a short drive from the Ronald Reagan Presidential Library and Museum, a major local landmark. For those traveling by car, the site is positioned near local business centers and residential areas, simplifying the process of picking up or dropping off a rental vehicle.
The surrounding area offers several options for quick transit into other parts of Ventura County and the Greater Los Angeles area via nearby freeways such as the Ronald Reagan Freeway (CA-118). This accessibility is a crucial factor for a local car rental service in California, where a personal vehicle is often necessary to navigate the expansive landscape. It is also important to note the operating hours for this location, as planning your pick-up and drop-off within those times is essential since after-hours drop service is not available here. The standard hours are generally Monday through Friday from 8:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 1:00 PM, with the branch typically closed on Sundays. Customers should always verify the latest hours and policies directly with the branch prior to arrival. The location also offers a wheelchair-accessible entrance and car park, ensuring ease of access for all clients.
The Enterprise Rent-A-Car Simi Valley location offers a wide array of services designed to cover various transportation needs for both individuals and businesses in the California region.
- Standard daily, weekly, and monthly car rentals for leisure travel or temporary local use.
- Insurance replacement rentals for customers whose personal vehicles are undergoing repairs following an accident.
- A diverse vehicle fleet including economy cars for fuel efficiency, mid-size and full-size sedans, and various sizes of SUVs and minivans for family or group travel.
- Optional coverage products, such as Damage Waiver (DW), for added peace of mind during the rental period.
- Additional rental products including GPS navigation systems and child car seats, available upon request and based on availability.
- Business rental programs and corporate account services designed to meet company-specific mobility needs.
- The Enterprise Plus® loyalty program, allowing frequent renters to earn points and enjoy benefits.
Choosing this Enterprise location comes with several notable advantages that cater to the unique requirements of the California consumer, from the diverse inventory to specific rental provisions.
- Extensive Vehicle Selection: The fleet is comprehensive, potentially offering everything from compact cars ideal for navigating urban Southern California traffic to full-size SUVs like the Chevrolet Tahoe or Ford Expedition, capable of handling California road trips. They also offer specialty vehicles such as pickup trucks and various van sizes, catering to both domestic and light commercial needs.
- Dedicated Customer Service: Despite reported staffing challenges, the branch is recognized for the commitment of key employees, who have received high praise for their professionalism, quick problem-solving, and caring attitude towards making things right for the customer.
- Flexible Booking and Payment: Customers can book online and often pay upon pickup. The branch accepts a range of payment options, though a valid driver's license and a credit or debit card are typically required, with certain restrictions for debit card use.
- Renter Requirements and Inclusions: The location adheres to Enterprise's national policies, including the ability for most drivers aged 21 and older to rent, though those under 25 may be subject to a young renter fee and vehicle class restrictions. Renters can expect unlimited mileage on most standard vehicles, an important feature for covering the distances common in California travel.
- Commitment to Vehicle Cleanliness: Customer reviews highlight the hard work of the employees dedicated to cleaning cars, showing an internal commitment to providing a clean and well-maintained vehicle, a core part of the overall rental experience.
For current operating hours, vehicle availability, or to speak with a representative about an existing or new reservation, the following contact information should be used:
Address: 764 E Los Angeles Ave, Simi Valley, CA 93065, USA
Phone: (805) 522-4001
For Simi Valley residents and those needing a reliable vehicle in the Ventura County area, Enterprise Rent-A-Car at 764 E Los Angeles Ave presents a compelling choice. The main value proposition lies in the combination of a globally trusted brand's resources and a committed local presence. Choosing this branch is worthwhile when you prioritize the availability of a diverse and modern fleet, which is crucial whether you are planning a long drive down the Pacific Coast Highway or simply need temporary transport. The robust selection of vehicle classes, including fuel-efficient options, SUVs, and even trucks, ensures that your specific travel or hauling requirements are met.
Furthermore, the reported experience with management staff who go 'above and beyond' to quickly and professionally resolve issues provides a necessary layer of reassurance for customers. In an industry where travel plans can be stressful, knowing that a local team member is attentive and empowered to fix problems, as demonstrated by the positive feedback for the Assistant Manager, is a significant benefit. This branch is particularly recommended for those in need of replacement vehicles due to insurance claims, as this is a core specialty service provided by the company, ensuring a smooth transition during a time that is often inconvenient. While prospective customers should be aware of the occasional reported issue with initial vehicle cleanliness or staffing levels, the overall system and the demonstrated efforts of the best employees point toward a high potential for a satisfactory rental experience when planning ahead. It is always best practice for California renters to confirm their reservation details, including vehicle type and required documents, well in advance to ensure a seamless pickup. The accessibility of the location, situated conveniently near major routes in Simi Valley, solidifies its position as a go-to local transportation provider.
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
764 E Los Angeles Ave, Simi Valley, CA 93065, USA
Enterprise Rent-A-Car Reviews
The ONLY REASON they get this good rating from me, based on my recent experience renting from them, is because of Angel the Assistant Manager. I had multiple problems at the time of checking out the vehicle, especially the vehicle's condition. Angel was professional and attentive. She was able to analyze/assess the situation quickly and came up with a solution that more than made up for the negative experience I had. It seems like she cares very much about her job and the experience customers have. Angel is the type of employee you promote and move up in management because she possesses needed skills that many people lack nowadays. Thank you, Angel!Also, the employees cleaning the cars are hard workers. I watched as they hustled around busily doing their best to get cars cleaned for the next customer with what limited time they had.
September 04 · Evan MeratI've never had issues with this branch until 7 days ago. I made a reservation several months in advance, but when I arrived to pick up the vehicle, it had already been given to someone else. There was no manager on-site to help resolve the situation, and only one employee was working who was handling the front desk, cleaning vehicles, and assisting all customers. She was clearly overwhelmed, and several other customers ended up leaving due to the long wait and lack of service. While the employee did her best under the circumstances, the lack of staffing and poor management at this branch made for a very frustrating experience. This location needs to seriously improve its professionalism and customer service standards.
September 15 · Oscar RamosReserved a SUV the morning of. Conner was my service agent and was a delight to deal with. He made sure the car was in great condition and gave me some local tips as well. If I am in town, I will definitely be renting from here.
June 24 · Haamid ZahirI used this enterprise for a rental car while my car was getting collision repairs done. At both pick-up and drop-off, everyone was helpful and friendly. I cannot for the life of me remember his name, but the older gentleman that picked me up and took me back to the auto body shop was delightful. He was friendly, good conversation, good driver, and even opened doors for me. I appreciate you carting me around, Sir!
April 30 · Kelsey JuneExtremely upset with this facility. Unfortunately, I got in a car accident with my rental car in Ventura. I was taken to the hospital and after my discharge, I went to pick up a car in Oxnard. I went there and they gave me a terrible car either spider web and ants all over! They told us we could go to any facility to trade and we tried in Simi Valley because it’s where my family and I are. And then comes the problem, the manager LIED to me saying there’s no car to trade but a woman behind me was returning a car! I had my baby on my hands and my husband could have a seizure any moment. She said she would call us to let us know about a car. Liar, liar, and liar. Never got us a call. Extremely upset with this facility and this will be reported as soon as I return my car. Trashy place, if I come to you saying I want to rent another car, you will give me the best car. Terrible facility? Terrible management!!!
September 06 · Priscila Vogel
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