Avis Car Rental Introduce
For residents and travelers moving through Northern Virginia, reliable ground transportation is essential. The Avis Car Rental location at 1211 N Glebe Rd in Arlington provides a convenient neighborhood solution for all your vehicle needs, whether you are managing an insurance claim, require a temporary car while yours is serviced, or are planning a weekend trip out of the bustling DC Metro area. This branch is strategically situated to serve the Ballston and surrounding Arlington communities, offering the trusted selection and service quality of the Avis brand right in your backyard.
Known for its commitment to fleet maintenance and broad vehicle availability, this agency focuses on providing a professional and efficient rental experience. From economy models ideal for navigating city traffic to larger SUVs and vans perfect for family excursions to the Blue Ridge Mountains or a move across town, this Avis location aims to ensure you get on the road quickly and confidently. While the experience is primarily known for being "hassle-free" and staffed by "incredibly friendly, knowledgeable, and efficient" professionals—as praised by many local customers—this article serves as your guide to the services, location details, and what makes choosing this particular branch a smart decision for your Virginian travels.
The Avis Car Rental office is located at 1211 N Glebe Rd in Arlington, VA 22201, a highly accessible address situated conveniently within the Ballston area. You will find the location nestled next to the Comfort Inn Arlington/Ballston hotel, with the rental counter often found in the underpass area near the hotel entrance on North Glebe Road. This central positioning makes it easily reachable for Arlington residents and those arriving via public transport or from the nearby I-66 corridor.
Understanding the importance of serving all community members, the facility places a strong emphasis on accessibility. For renters who require special accommodations, this branch provides clear provisions to facilitate a smooth experience:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Customers are advised that the rental vehicles are kept on-site, making the pickup process streamlined. For returns, the general direction is to return the vehicle to the same location, with specific instructions provided at the counter. It is important to note that the branch operates under set business hours, and while some locations may offer a key drop box for after-hours returns, any vehicle returned outside of operating hours remains the customer's responsibility until an Avis employee can inspect it the next business day.
The Avis branch at North Glebe Road offers a comprehensive array of standard and optional services common to a major national car rental agency, all designed to enhance your trip in Virginia.
- Car Rental Agency: A diverse fleet of modern vehicles including economy, compact, intermediate, full-size, premium cars, and SUVs (Standard, Intermediate, and Premium classes), catering to all passenger needs.
- Van Rental Agency: Availability of larger vehicles such as Minivans (like the Chrysler Pacifica) and Passenger Vans (like the Ford Transit 12-Passenger Van), ideal for group outings, team travel, or cargo needs.
- Free Pick-up Service: Avis typically offers a free pick-up service for neighborhood locations, an invaluable option for local customers. It is highly recommended to call the branch directly using the listed number well in advance (ideally 24 hours prior) to confirm availability and make arrangements, as the service policies vary by location.
- Long-Term & One-Way Rentals: Flexible options for extended stays or trips where the drop-off is at a different Avis location, perfect for cross-state travel within Virginia or broader interstate journeys.
- Fuel Service Options: Choices include pre-paying for a full tank (Fuel Up Front), having Avis refill the tank upon return (We Refill), or returning the vehicle fully refueled (You Refill).
- Protection and Coverage Options: Offering various products, such as the optional Collision Damage Waiver (CDW) and Supplemental Liability Insurance, to provide peace of mind during your rental period.
- Avis e-Toll Service: An optional electronic toll payment system that allows renters to bypass cash lanes and utilize all-electronic lanes on toll roads throughout Virginia and beyond, with charges consolidated to the rental agreement.
In addition to the vehicle fleet, the location offers specific features that cater to the modern renter and prioritize convenience and accessibility:
- Accepts Credit and Debit Cards: Both credit cards and debit cards are accepted for payment. However, renters using a debit card, especially for the required security deposit (often a hold of estimated charges plus $200-$300 USD), should be aware that the branch may conduct a credit check and often requires a second form of current identification. Prepaid debit and gift cards are generally not accepted for the initial rental hold.
- Accessibility Focused: The dedicated wheelchair accessible entrance and parking lot ensure the branch is convenient for all customers, reflecting an inclusive approach to service in the Arlington community.
- Central Arlington Location: Its spot on N Glebe Rd places it at the heart of the Ballston area, offering easy access to local amenities and major road networks for both business and leisure renters.
- Friendly and Efficient Staff (Generally): Many customers consistently highlight the team's friendly, knowledgeable, and efficient service, suggesting that most interactions are professional and hassle-free, which is the hallmark of a high-quality local business.
- Extended Travel Permissions: Vehicles rented in the US are generally permitted to be driven throughout the US and Canada, offering flexibility for travel outside of Virginia and the DC area.
For bookings, to inquire about vehicle availability, or to arrange a local pick-up from the Comfort Inn Arlington/Ballston branch, please use the contact details below:
- Address: 1211 N Glebe Rd, Arlington, VA 22201, USA
- Phone: (571) 351-4038
- Mobile Phone: +1 571-351-4038
The Avis Car Rental location on N Glebe Road is a strong choice for anyone in the Arlington/Ballston area seeking dependable transportation. What makes it particularly worthwhile is the blend of the global Avis network's reliability and its local, neighborhood convenience. The consistent positive feedback regarding the staff’s efficiency and professionalism—cited as a "stress-free and reliable rental experience"—provides reassurance of a high service standard.
However, an important consideration for choosing this branch is the need for awareness regarding payment methods. One customer review highlighted an issue with an older, swipe-only card machine that prevented a transaction, suggesting a potential "technical issue concerning the magnetization" of the card. While this isolated incident was eventually resolved at a nearby location with updated equipment (such as tap-to-pay), it serves as a valuable heads-up. Customers are strongly encouraged to use a reliable credit card or to confirm current payment technologies, particularly if relying on a new or unique debit card, to ensure a smooth, quick transaction. By leveraging the branch’s accessible features, utilizing the convenient pick-up service, and ensuring you have an updated form of payment, you can confidently rely on this Arlington Avis for a convenient and professional rental experience tailored to your Virginia travel needs.
Avis Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Avis Car Rental Photos
Avis Car Rental Location
Avis Car Rental
1211 N Glebe Rd, Arlington, VA 22201, USA
Avis Car Rental Reviews
desklocation managerthe futurepay
★ 5★ 4★ 3★ 2★ 1I recently rented a vehicle from this location, and I couldn't be more pleased with the entire experience; hassle-free.The staff was incredibly friendly, knowledgeable, and efficient.I highly recommend this Avis to anyone looking for a stress-free and reliable rental experience. I’ll definitely be using them again in the future!
August 21 · Samson WeldemariamThis man was the most disrespectful and unhelpful serviceman I’ve ever experienced from Avis. He was dismissive, snippy, and when I called Avis customer service to help deal with the issue we were having, he treated the phone representative the same way. He provided zero solutions or ideas to resolve the issue and refused to call anyone to help him, hence why I had to call. Thankfully the phone representative was everything this man was not. Moral of the story, take your business where you are respected. Avis may be a franchise corporation, but this specific location should reevaluate this man’s ability to provide customer service.Update: The issue was that the machine they used to swipe my card for the security deposit is a swipe only and for some unknown reason, my card “wasn’t swiping”. I don’t know the specifics, but from what I was told by the following location (Clarendon, where my card worked) is that it could be a technical issue concerning the magnetization. I haven’t had issues with this card before and it’s not bent so again, it seems to be a tech issue. Had that man at the Glebe location try to explain or figure out what the issue was or suggest going to a different location (although an inconvenience) where the machines are updated to accept tap to pay (which is generally more trusted and secure) instead of acting the way he did, I wouldn’t be compelled to write a review about poor customer service.Summary: The Glebe location isn’t inherently bad, however they do not possess updated payment technology. My specific experience with this man has deterred me from contributing to the Glebe location. The Clarendon location was very helpful in trying to explain an issue that they weren’t involved with and had solutions to said issue.
August 30 · Ariana MillerI recently rented a car from Avis for the weekend, and I have to say, my experience was fantastic! From the moment I walked in, I was greeted with warm and friendly service. Brittany, the representative who assisted me, went above and beyond to make sure I had everything I needed. Not only was she efficient, but she also helped me find a better daily rental rate, saving me money without compromising on the quality of the car.It's rare to encounter such personalized and attentive customer service, and I truly appreciated how Brittany took the time to ensure I had the best deal. The car was clean, well-maintained, and ready to go. Overall, my experience with Avis was smooth and hassle-free, and Brittany made all the difference. I’ll definitely be renting from Avis again in the future!
April 16 · Mustafa HumayunAvis North Glebe Road in Arlington provided us an exceptional car rental experience. Senai, location manager, made our van rental pickup seamless, easy return. Plus, the office is conveniently located near DCA airport. highly recommended.
August 20 · TESFOM BOCKREZIONI needed a bigger vehicle for a day tripI called this Avis made a reservationSure enough Very professionals quick in and out no waitingThis will be my go to place for renting carsThank you for the great service
August 20 · Yordanos
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