Budget Car Rental Introduce
For residents across the South Shore and the wider Massachusetts area, the need for reliable, affordable, and flexible vehicle rental is constant, whether it’s for a quick weekend getaway, a professional replacement vehicle, or a major life event like moving. Budget Car Rental at its Braintree location on Pond Street has positioned itself as a key resource in the community, offering not just standard passenger vehicles but also a comprehensive range of van rental options, truly making it a dual-purpose agency.
Located conveniently just south of Boston, this neighborhood branch is dedicated to providing personalized customer service, a factor that consistently earns high praise from local patrons. The focus is on offering clean, newer vehicles with full tanks of gas, and ensuring a smooth, efficient process from reservation to return. From the smallest economy car needed for navigating city streets to the largest moving truck required for a cross-state move, the fleet is diverse and tailored to the unique demands of Massachusetts users. This blend of vehicle availability and a demonstrated commitment to going "above and beyond" for customers, as highlighted in local reviews, solidifies its role as a dependable local business partner.
The agency types listed for this location are a Car Rental Agency and a Van Rental Agency. This distinction is vital for the local market, as it confirms that the facility is equipped to handle both standard travel rentals and larger transportation needs, including moving trucks and passenger vans for group travel around Massachusetts and beyond.
The Budget Car Rental location is strategically situated to serve the Braintree community, as well as travelers from Quincy, Weymouth, Randolph, and other towns south of Boston, offering a convenient alternative to the busy airport locations.
Address: 595 Pond St, Braintree, MA 02184, USA
Situated in a neighborhood location rather than an airport terminal, this branch is typically easier to access for local Massachusetts residents. For customers who require transportation to the facility, Budget often offers a free pick-up service from local homes or businesses. To utilize this feature, customers are advised to call the local Braintree office directly at least 24 hours in advance to confirm availability and arrange the details, as this service can be subject to specific geographic and time restrictions.
In terms of physical access, the facility ensures that it is welcoming to all members of the community by providing key accessibility features. Notably, the location offers a wheelchair accessible parking lot, ensuring that customers with mobility challenges can easily access the building and the vehicle pick-up area.
The Braintree Budget location provides a full spectrum of rental services, catering to personal, family, and business needs. The dual car and van rental services are a significant advantage for the South Shore community.
- Diverse Passenger Vehicle Rental: A fleet covering economy, compact, mid-size, and full-size sedans (e.g., Toyota Camry, Volkswagen Jetta), SUVs (like the Toyota RAV4 and Ford Edge), and luxury or specialty vehicles (e.g., Toyota Crown, Cadillac CT5), subject to availability.
- Comprehensive Van and Truck Rental: Specialized rental options including Minivans (e.g., Chrysler Pacifica), 12-passenger vans, and a variety of moving trucks (including cargo vans, 12 ft, 16 ft, and 26 ft trucks) through its Budget Truck service, making it a one-stop-shop for personal or commercial moving needs.
- Fastbreak Service: For members of the Budget loyalty program, this service allows for an expedited check-out process. Members can proceed directly to the counter with their driver’s license, where a pre-printed contract is ready, minimizing wait times.
- After-Hours Key Drop: The location often provides an after-hours return service via a key drop box, offering flexibility for customers whose schedules require returning the vehicle outside of standard operating hours. Customers must verify this option and acknowledge that responsibility for the vehicle remains with them until the next business day.
- Toll Payment Solutions (e-Toll): Budget offers optional e-Toll services to make driving on the Massachusetts turnpike and other toll roads easier, with payment convenience fee options or an unlimited daily flat fee, allowing renters to avoid non-payment penalties.
- Multiple Payment Acceptance: Facilitating flexible transactions by accepting major Credit cards, Debit cards, and modern, contactless NFC mobile payments.
This local Massachusetts branch is highlighted by several key features that enhance the customer experience and cater to diverse local needs.
- Dual-Agency Functionality: The ability to rent both standard passenger cars and various sizes of moving vans and trucks at a single, neighborhood location is a major convenience for local residents planning moves or needing large-group transportation.
- Exceptional Customer Care: Local reviews frequently point to the Braintree staff's dedication, with specific agents singled out for their patience, helpfulness, and willingness to assist customers with last-minute reservations or complex billing issues, even staying past closing time to ensure a successful rental.
- Quality of Fleet: The local fleet is consistently described by renters as "newer" and "clean," with vehicles provided with a full tank of gas, reflecting a commitment to vehicle quality and customer readiness.
- Flexible Financial Transactions: The acceptance of Credit cards, Debit cards, and NFC mobile payments provides a modern, convenient payment process, accommodating various customer financial preferences.
- Assistive Device Availability: Budget globally commits to meeting the needs of customers with disabilities, and local branches can provide, upon request and with 48 hours notice, adaptive devices such as hand controls, spinner knobs, transfer boards, swivel seats, and panoramic mirrors at no extra cost.
- Neighborhood Convenience: For Braintree and South Shore residents, this location’s proximity eliminates the need to travel into Boston or to Logan Airport for a rental, saving valuable time and money.
To inquire about car or van availability, or to arrange local pick-up service, please use the direct contact details for the Braintree location:
Address: 595 Pond St, Braintree, MA 02184, USA
Phone: (617) 497-3621
Mobile Phone: +1 617-497-3621
The Budget Car Rental location in Braintree is highly recommended for Massachusetts residents and visitors who prioritize a blend of vehicle selection and superior local customer service over an impersonal airport transaction. What truly sets this branch apart is its versatility as both a car and van rental agency. Whether you require a compact car for commuting to Boston, a spacious SUV for a family trip to the Cape, or a large moving truck for relocation within the Northeast corridor, this facility has the inventory to meet the demand.
Furthermore, the enthusiastic customer feedback speaks volumes about the value of the on-site team. Customers have reported that the staff here consistently steps up to resolve challenging situations, from accommodating immediate, last-minute reservations to patiently navigating complex payment and booking discrepancies. This level of personalized, problem-solving care makes the 595 Pond Street branch a choice destination for reliable and stress-free vehicle rental on the South Shore. For local users, the convenience of the neighborhood location, combined with the option of complimentary local pick-up service and the efficiency of the Fastbreak program, positions this Budget branch as a top-tier choice for all their short-term and long-term vehicle needs in the greater Boston area.
Budget Car Rental Details
Accessibility
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Photos





Budget Car Rental Location
Budget Car Rental
595 Pond St, Braintree, MA 02184, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Amazing experience renting with Budget at this location. Staff went above and beyond for me and were so kind and understanding. I had reserved at another company but when I went to pick up, there were issues and I thought I would have to cancel our family vacation. Budget took my last minute reservation and I was in and out within minutes. The fleet of cars are great, newer and the car we got was so clean and with a full tank of gas. I will only rent from them for future needs.
August 15 · Nilda Chajon Navasbaron is an ANGEL. he was so patient, even though my card declined four times because they had the wrong billing zip code on file. he even stayed after closing to help me get it figured out! plus, he gave me a nice, shiny new truck because i was moving from boston to nyc and i was afraid of the truck breaking down with all my stuff in the back. 11/10
April 15 · Caroline WalzWARNING: DO NOT USE BUDGET BRAINTREE, OR ANY BUDGET CENTER! THEY ARE SUBMITTING FRAUDULENT DAMAGE CLAIMS.I returned a car without ANY damage to this location on August 4, 2024, and the car was inspected in front of me. On November 26, 2024, I received an email informing me that the car I returned MONTHS earlier was damaged - with NO details of the damage, and 1 INCREDIBLY blurry picture of the license plate. With an inspection date of November 26, 2024, and absolutely NO proof that I was the one who damaged the car, if there even was any damage. Despite receiving an email from someone from Budget that "the charges are invalid and any future charge will be waived," weeks later I received a bill for $5,862.81. This has been a nightmare and I am recommending everyone in my life choose a different rental car service and report Budget to the Federal Trade Commission for FRAUD.
December 28 · Chloe GrinbergToday I experienced some of the worst customer service, and lack of any compassion in my life. After flying to Providence from Florida for our granddaughter’s birthday, we picked up our Budget car rental and headed out for our daughter’s just outside of Boston. .Halfway there our rental’s front end began shaking severely at speeds above 50 mph (we were in a 65 mph zone). We contacted Budget, and after enduring their aggravating maze of voice commands, we were finally connected to a human being. He instructed us to drive to the nearest Budget, which was in Braintree, and he assured us that a replacement was available and waiting upon our arrival. Though 10 miles out of the way from our granddaughter’s birthday party, we had no other option.We were relieved to arrive in one piece without a blowout, and happy that we’d finally be headed to our daughter’s, albeit an hour late. But no, things only got worse.When we explained our plight to the woman on duty, Lucio Melo, she could have cared less and informed us that she had no cars available, despite 2 being returned while we were there! She insisted that we would have to drive our rental to their facility at Logan airport in a car that was totally unsafe to drive!!A call to her manager resulted in the same insensitive response, and he told us that yes there were cars on the lot, but they were reserved for the next day! His priority was clearly making a buck on his rentals, over forcing us to drive a car unsafe to drive!In the end, Budget’s road side service towed the vehicle, and we’re Ubering back to Providence for a replacement vehicle.Budget needs to do some serious work on their vehicle quality control, and especially on their customer service.
August 20 · Capt. Scott PadeniHad an issue and had to drive across country last minute. They got me a car and was on the road immediately. The price and how easy it was to rent was amazing. I didn't get charged any mileage which saved me hundreds. Will suggest budget to everyone now.
December 17 · Scott Walters
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