Cathay Express Transportation

- 126 Leilanis Ln, Norwich, NY 13815

For residents across New York State—from the quiet communities of Upstate New York to the bustling boroughs of New York City—finding reliable, compassionate, and professional transportation is essential, especially for individuals with disabilities, seniors, and those requiring non-emergency medical transport. Cathay Express Transportation is a premier provider in this specialized field, offering more than just a ride. They provide a vital link to independence and necessary care, ensuring every trip is conducted with the utmost respect, comfort, and safety.

As a dedicated Handicapped Transportation Service, Cathay Express Transportation understands that their clients have unique needs that go far beyond what a standard taxi or public transit can accommodate. This is about door-to-door service that includes personalized assistance, professional handling, and specialized, wheelchair-accessible vehicles. The service is built on a foundation of empathy, aiming to reduce the stress and logistical challenges associated with medical appointments, hospital discharges, or simply attending important family events throughout the New York region.

The testimonial from a real customer speaks volumes, highlighting the company’s commitment: "The driver was patient, kind, and made sure I felt comfortable the entire way. What I appreciated most is that I never felt rushed—they took their time to make sure everything went smoothly and safely. It honestly felt like I was being cared for by family rather than just a service." This kind of feedback underscores the quality of care and professionalism that New Yorkers can expect from Cathay Express Transportation. Their focus is not just on time management, but on a holistic, positive experience for every passenger.

While Cathay Express Transportation serves a broad area—including New York City, Long Island, and New Jersey—its administrative and operational roots are well-established in the Upstate region. The specific address provided is in Norwich, a central location within the state that helps coordinate the extensive services provided across various counties.

The primary contact location is:

126 Leilanis Ln, Norwich, NY 13815, USA

Being based in Norwich, the service maintains a strong presence throughout Central New York and the Southern Tier, ensuring that quality, accessible transportation is available even in areas where public options may be limited. This is crucial for New York residents who depend on reliable transit to access regional medical centers and specialty clinics. Although the physical address is in Norwich, the company is known for its wide service coverage, utilizing a fleet of specialized vehicles to travel wherever the passenger needs to go in New York State and the surrounding area.

Cathay Express Transportation specializes in non-emergency medical transportation (NEMT) and fully accessible services tailored for seniors and individuals with disabilities. Their offerings ensure that every trip is safe, dignified, and comfortable.

• Wheelchair Transportation Services: Providing door-to-door service in specialized vans equipped with ramps or motorized lifts to accommodate all types of wheelchairs securely.
• Non-Emergency Medical Transport (NEMT): Reliable rides to and from medical appointments, including physical therapy, chemotherapy, dialysis, and routine doctor visits.
• Hospital Discharge and Transfer: Coordinating smooth and safe transfers for patients being discharged from hospitals or moving between medical facilities, reducing stress for the patient and family.
• Transportation for Seniors: Offering a compassionate service tailored to the elderly community, ensuring comfort and assistance for errands, social engagements, and family gatherings.
• Long-Distance and Inter-State Transport: Capable of arranging trips outside of the local New York service area, including to New Jersey, for specialized medical care or family visits.
• 24/7 Availability: Providing services around the clock to ensure transportation is available for early morning appointments or late-night discharges, though advance scheduling is always recommended.

The quality of service at Cathay Express Transportation is defined by its operational standards, vehicle customization, and the training of its professional staff. These features ensure a consistently high level of care for every New York client.

• CPR and First Aid Certified Drivers: All drivers and handlers are professionally trained not only in safe driving but also in essential life support and first aid, providing an added layer of safety and confidence for passengers.
• Compassionate and Patient-Focused Care: The company is highly reviewed for its caring approach, with drivers who take the time needed to ensure passengers are comfortable and never feel rushed, reflecting a "cared for by family" standard.
• Specialized, Fully Accessible Vehicles: The fleet consists of modern vehicles customized with essential features like functional lifts, secured tie-downs for wheelchairs, and comfortable, clean interiors, making the vehicle easy to enter and exit.
• Wide Service Area: Although based Upstate in Norwich, the company proudly serves a vast region including Upstate New York, Long Island, and the five boroughs of NYC, providing private transport without geographic limits within their network.
• Door-to-Door Assistance: Offering complete assistance from the moment the driver arrives, helping the passenger safely into the vehicle and then assisting them from the vehicle to their final destination's door.

New York residents needing to arrange a booking, request a quote, or inquire about the service's extensive coverage can contact Cathay Express Transportation using the following information:

Address (Primary Operational Base): 126 Leilanis Ln, Norwich, NY 13815, USA

Phone: (607) 367-1999

Mobile Phone: +1 607-367-1999

With multiple ways to reach their team, coordinating essential transportation is designed to be as straightforward as possible, ensuring prompt assistance when you need it most.

For New Yorkers seeking handicapped transportation, choosing Cathay Express Transportation offers a clear advantage in a demanding and often impersonal service sector. The most significant benefit is the specialized and professional nature of the service, particularly the focus on non-emergency medical needs. In a state where navigating the public transportation system, even with assistance like Access-A-Ride, can be complex and time-consuming, a private, dedicated ambulette service provides unparalleled convenience and peace of mind.

The professional training of the staff—including CPR and First Aid certification—is a vital reassurance. You are not just getting a driver; you are getting a professional handler whose priority is the passenger's well-being from pickup to drop-off. The positive customer reviews, which emphasize the kind, patient, and unrushed nature of the service, serve as an endorsement of their commitment to a high-quality, human-centric transport model. This company bridges the gap between basic travel and specialized care, ensuring that seniors and individuals with disabilities in New York have reliable access to their healthcare, social life, and community without compromising their safety or dignity. Whether you are in Upstate NY or coordinating a trip to a clinic in the city, the consistent and compassionate service offered by Cathay Express Transportation makes them the clear choice for essential, reliable, accessible travel. They truly embody a service that is both professional and personally invested in the welfare of their clients.

Cathay Express Transportation

126 Leilanis Ln, Norwich, NY 13815, USA