Enterprise Rent-A-Car Introduce
For residents, students, and businesses in Northwest Indiana, having access to reliable, local transportation solutions is key to navigating the region’s diverse needs. Whether you’re heading to Purdue University Northwest, driving a family to the Indiana Dunes National Park, or need a replacement vehicle while your car is in the shop, Enterprise Rent-A-Car in Valparaiso stands ready as a primary resource. Located conveniently on South Washington Street, this local branch is a dedicated car and van rental agency committed to providing quality vehicles and exceptional customer service to the Valparaiso community and surrounding areas like Portage, Chesterton, and Merrillville.
This particular Enterprise location is more than just a place to pick up a key; it is identified as a women-owned business, which is a significant distinction that speaks to its local roots and personalized approach to service. Their operational focus is firmly placed on serving the local community, often catering to customers needing temporary vehicles due to mechanical repairs or insurance replacements—a crucial service for maintaining day-to-day life in the region. The team prides itself on being knowledgeable, efficient, and personable, striving to make the rental process as smooth as possible, from check-in to drop-off, a sentiment echoed by many positive local reviews.
The extensive fleet is designed to meet virtually any travel requirement across Indiana. Customers can expect a wide array of options, including smaller, fuel-efficient economy cars for zipping around Valparaiso, spacious SUVs perfect for a trip down I-65, and specialized large-capacity vans for group transportation or moving larger items. This blend of vehicle type availability, combined with a commitment to customer support, solidifies this Enterprise branch as a valuable local business partner for anyone needing a temporary set of wheels in Porter County.
The Enterprise Rent-A-Car branch is centrally located in Valparaiso, the seat of Porter County. Its address on South Washington Street places it in a high-accessibility area, making it easy for local residents to reach. Valparaiso itself is strategically positioned in Northwest Indiana, providing a gateway to the Chicago metropolitan area to the west and other key Indiana cities like South Bend to the east. The location’s ease of access is enhanced by its on-site parking, which simplifies the pick-up and return process for renters.
The exact location details are:
- Address: 557 S Washington St, Valparaiso, IN 46383, USA
In line with a dedication to serving all customers in the Indiana community, the facility ensures a high degree of physical accessibility:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- On-site services are provided, meaning customers can complete their rental transaction directly at the local branch.
As a leading car and van rental agency, the Valparaiso Enterprise location offers a comprehensive suite of services tailored to meet the varied demands of the Northwest Indiana market:
- Diverse Vehicle Rental: The fleet includes a wide range of categories such as economy cars, compact cars, midsize and full-size sedans, standard and premium SUVs, pickup trucks, and a variety of vans.
- Van Rental Agency Services: This location specializes in large-capacity group transportation, offering passenger vans, including 7-passenger minivans and larger 12 and 15-passenger van rentals—essential for schools, churches, sports teams, and large family gatherings across Indiana.
- Onsite Customer Service: All transactions, including vehicle selection, inspection, and contract signing, are handled with dedicated personnel directly at the local facility. The customer service experience is often highlighted in reviews for its efficiency and courtesy.
- Flexible Payment Options: The agency accepts various forms of payment, including major credit cards, debit cards, and NFC mobile payments, providing convenience for all types of renters.
- Roadside Assistance and Coverage: Standard Enterprise rentals typically include essential benefits such as roadside assistance and various protection options, offering peace of mind when traveling Indiana’s highways.
- One-Way Rentals: For travelers moving throughout Indiana or across state lines, the option to rent a vehicle and drop it off at a different Enterprise location is usually available, subject to specific policies and charges.
The 557 S Washington St location distinguishes itself with several features that are particularly valuable to local Indiana users:
- Identifies as Women-Owned: Operating as a women-owned business, this branch offers a unique, community-focused touch to its operations and decision-making process.
- Active Military Discounts: In a strong show of support for those who serve, the branch honors active military discounts. This typically includes special contracted rates for Official Government Travel and a percentage discount (such as 5% off base rates) for Government Leisure Travel, benefiting active-duty members, veterans, and retired employees.
- Comprehensive Vehicle Selection: The extensive fleet—from fuel-efficient economy cars to specialty premium and luxury SUVs—ensures that customers can find the right vehicle for a weekend in Indianapolis, a long-term business project, or a short-term replacement need.
- Highly-Rated Local Service: Customer feedback frequently commends the staff, including the management, for going “above and beyond” to ensure satisfaction, highlighting the personalized and efficient service quality.
- Convenient Accessibility: The availability of a wheelchair accessible entrance and parking lot, along with on-site parking, makes the entire rental experience user-friendly for all individuals in the community.
For quick assistance, vehicle reservations, or to inquire about a specific discount or rental policy, local Indiana residents are encouraged to contact the Valparaiso branch directly:
- Address: 557 S Washington St, Valparaiso, IN 46383, USA
- Phone: (219) 531-2700
- Mobile Phone (Direct): +1 219-531-2700
While online booking is convenient, calling the local number is often the best way to confirm the availability of specialty vehicles or to discuss the specifics of insurance replacement rentals, which are a primary focus of Enterprise’s neighborhood branch model.
For Hoosiers in Northwest Indiana, choosing Enterprise Rent-A-Car in Valparaiso is a choice for convenience, diversity, and community support. What truly sets this location apart is its blend of a robust, internationally recognized vehicle fleet and a uniquely local, personable service culture. The identification as a women-owned business and the specific, confirmed offering of active military discounts demonstrates a deep-seated commitment to values that resonate within the Indiana community.
The quality of service, as attested by multiple customer reviews, is a major factor. Renters consistently praise the staff for their knowledge, helpfulness, and willingness to assist with everything from ensuring quick shuttle services to navigating complex insurance rental processes. When you need a rental car in Valparaiso, you are not just getting a car; you are gaining access to a dedicated team, like the manager praised for going "above and beyond," who prioritize a smooth and efficient experience.
Furthermore, the wide vehicle selection, especially the capacity to handle both routine car rentals and specialized van rentals (up to 15-passenger capacity), makes this branch a one-stop-shop for various needs across Northwest Indiana. For a family trip, a commercial moving task, or a vehicle replacement, having a reliable option with easy access, on-site services, and accommodating accessibility features provides genuine peace of mind. For the Indiana resident looking for a trusted name with a local touch, the Enterprise Rent-A-Car on S Washington St provides a compelling combination of fleet depth and dedicated local service.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
557 S Washington St, Valparaiso, IN 46383, USA
Enterprise Rent-A-Car Reviews
managerinsurancedrivingSUVteamdoorcredit cardworkcheckcompact car
★ 5★ 4★ 3★ 2★ 1The 3 employees with whom I interacted at this site could not have been kinder as they checked me in, out, and transported me back to my car dealership. All three gentlemen were knowledgeable, personable and efficient. I truly appreciated the ease of the entire process and highly recommend this Enterprise.
September 27 · LisaI want to say that Zachary Stearns the manger at this facility was AMAZING HE WENT ABOVE AND BEYOND TO MAKE SURE I WAS IN A RENTAL TODAY!!! He is a manager for a reason! Great customer service!!!! 5 Stars all day
May 24 · Elena CastroI had a great experience with the Enterprise team in Valparaiso, especially thanks to Zach! After my car was dropped off at a different location, Zach personally called to check in and make sure everything went smoothly. I did have a few concerns, and without me even needing to press the issue, he went above and beyond to make things right. His professionalism, genuine care, and follow-through were truly impressive. It’s rare to come across that kind of customer service these days. Job well done, Zach – thank you for turning a stressful situation into a positive one!
July 09 · Gabrielle ShouseHuge shout-out to this Enterprise Office! The staff and manager there are incredibly kind and helpful. I recently had an issue with charges, and even though I'd tried resolving it with customer support, a quick visit to the office made all the difference. They truly went above and beyond to help me, showing how much they care about their customers. Highly recommend for their great cars and amazing team!
July 08 · Sandip BhadavankarWhile the staff at the Valparaiso Enterprise office were easy to work with, friendly, professional, knowledgeable, I am giving the COMPANY three stars. Calling the local phone number multiple times over the term of my rental (30 days plus 1), I got the general voice answering system, made my selections, and then waited, waited, and waited some more. Multiple times, the call was disconnected after I'd already been on hold for nearly 10 minutes, only to do the same thing when I called back, This is incredibly annoying and frustrating. Is the Valpo location really so busy that a human can't answer the phone directly? I'm sure that this is a corporate thing, but it does nothing to bolster their claims to excellent customer service. What's the point if you can't speak to the customer?
September 10 · Sean Egan
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