Avis Car Rental

- 1340 Ogden Ave, Downers Grove, IL 60515

For residents, businesses, and travelers navigating DuPage County and the wider Chicago metropolitan area, the Avis Car Rental location in Downers Grove, IL, serves as an outstanding source for reliable and high-quality vehicle rentals. Situated on the well-traveled Ogden Avenue, this location is more than just a Car rental agency; it is a full-service provider that specializes in delivering exceptional customer care alongside a meticulously maintained fleet.

The professional and friendly approach of the Downers Grove team is a consistent highlight, as evidenced by glowing customer testimonials. Renters frequently praise individual staff members for going "above and beyond" to ensure every reservation is handled with diligence and attention to detail. This level of personalized service is particularly valuable when needing a vehicle for insurance replacement, business travel, or a crucial family trip. One grateful customer noted the staff's kindness and responsiveness, securing the "best possible plan" along with an "excellent fantastic car—new, clean, and absolutely perfect." This commitment to providing a top-tier vehicle and a smooth transaction is what makes this Avis branch stand out in the competitive Illinois market.

The versatility of this location as both a primary car and Van rental agency ensures that it can meet nearly any local transportation need. Whether you need a fuel-efficient sedan for commuting into the city, an SUV for a weekend road trip, or a spacious passenger van to transport a local team or large family, the Downers Grove Avis has a comprehensive range of options. Furthermore, the commitment of the staff extends beyond the initial pickup; one reviewer shared a remarkable experience of a team member providing "great support" and assistance with an "unexpected issue" faced during the return process at a completely different location, showcasing an extraordinary level of dedication and care for the customer.

The Avis Car Rental branch is strategically positioned in the western Chicago suburb of Downers Grove, making it highly convenient for those in the area of DuPage County and beyond. Its location on a major thoroughfare provides easy access for customers traveling from surrounding communities like Lisle, Westmont, and Naperville.

The specific address for the location is:

1340 Ogden Ave, Downers Grove, IL 60515, USA

Being located directly on Ogden Avenue (Route 34), the branch offers excellent connectivity to main arteries, including I-355 (Veterans Memorial Tollway) and I-88 (Ronald Reagan Memorial Tollway), facilitating fast travel across the suburbs and efficient routes toward Chicago's Loop and airports.

The operating hours are designed to be accommodating for both early weekday business needs and weekend pick-ups or drop-offs:

• Monday - Friday: 8:00 AM - 6:00 PM
• Saturday - Sunday: 9:00 AM - 1:00 PM

For customers with mobility needs, the location prioritizes ease of access:

• Wheelchair accessible entrance: Ensures a smooth, accessible entry into the rental office.
• Wheelchair accessible parking lot: Provides designated, convenient parking spaces.

The Downers Grove Avis branch also offers a local Pick-up Service Available (subject to availability, distance restrictions, and advance notice) and a secure key-drop box for after-hours returns, ensuring flexibility for late-evening or early-morning schedules.

This Downers Grove location offers the extensive fleet and services expected from a premier Car rental agency, focusing on quality and variety for the Illinois customer.

• Diverse Car Rental Fleet: Availability across all major vehicle sizes and types, generally including:
  • Economy, Compact, Midsize, Standard, and Full-Size Sedans for efficient and comfortable daily driving.
  • A selection of SUVs, from Intermediate models (e.g., Toyota Rav4) to Premium SUVs (e.g., Chevrolet Suburban) that offer extra seating capacity and luggage space.
  • Premium and Luxury vehicle options for special occasions or upscale business travel.
  • Electric and Hybrid vehicles are typically available for customers looking to prioritize fuel efficiency.
• Van Rental Capabilities: A specialized range of larger vehicles, supporting the Van rental agency designation:
  • Minivans (e.g., Chrysler Pacifica) for maximum family utility.
  • Passenger Vans, including 12-Passenger and 15-Passenger models (e.g., Ford Transit or Chevrolet Express), suitable for group transportation needs like church outings or team travel.
• Flexible Payment Options: Catering to modern payment preferences and convenience:
  • Accepts major Credit cards for quick and easy transactions.
  • Accepts Debit cards, providing an alternative for customers. Note that all rental agencies may have specific policies regarding debit card use for deposits.
  • Accepts NFC mobile payments (Near Field Communication), allowing for seamless and contactless payment via digital wallets on a smartphone or watch.
• Value-Added Rental Products: Optional amenities to enhance safety and comfort:
  • Child safety seats and booster seats for rent.
  • GPS navigation systems.
  • Additional protection options, such as Loss Damage Waiver (LDW).

The Downers Grove Avis location distinguishes itself through service quality and specific features tailored to benefit local renters in Illinois.

• Active Military Discounts: The branch honors those who serve by providing valuable discounts to Active military personnel and veterans, helping to reduce the cost of personal and official travel.
• Exemplary, Personalized Customer Service: Reviewers specifically praise employees like Jim and Shiva for their proactive, responsive, and kind support, with one noting the consistent effort to ensure "everything is ready" before arrival. This attentive service model is a primary reason for the location's positive reputation.
• New and Clean Fleet: Customers frequently receive "excellent fantastic" and "new, clean, and absolutely perfect" cars, demonstrating the commitment to a well-maintained and current fleet.
• Modern, Contactless Payment: The acceptance of NFC mobile payments is a significant modern convenience, allowing for faster, secure, and touchless transactions at the counter.
• Comprehensive Accessibility: Features like the Wheelchair accessible entrance and Wheelchair accessible parking lot ensure the facility is welcoming and easy to use for all customers.
• Strategic Suburban Location: Being on Ogden Avenue provides a less congested rental experience compared to airport locations, yet still offers quick access to the entire DuPage and Cook County road network.

For making a reservation, inquiring about vehicle availability, or utilizing the pick-up service, customers are encouraged to contact the Downers Grove location during operating hours.

Address: 1340 Ogden Ave, Downers Grove, IL 60515, USA

Phone: (630) 852-3659

Mobile Phone (Direct): +1 630-852-3659

Choosing Avis Car Rental on Ogden Avenue in Downers Grove is a clear choice for Illinois users who prioritize outstanding service and a meticulously maintained vehicle. It is especially worth selecting this branch for its proven track record of staff members—like those mentioned in customer reviews—who proactively manage your reservation and even offer assistance beyond their direct duties, creating a stress-free experience from start to finish. This personalized, attentive service sets it apart from typical, high-volume rental counters.

The blend of high operational standards—offering a fleet of "new, clean" cars—with modern payment conveniences like NFC mobile payments ensures efficiency and ease. Furthermore, the capacity to serve as both a standard Car rental agency and a dedicated Van rental agency means that whether your need is for a solo trip or a large group, you are guaranteed a suitable and well-cared-for vehicle. For residents of Downers Grove and the surrounding western suburbs, the accessible location, generous weekend hours, and available Active military discounts solidify this Avis branch as a top-tier local transportation partner.

Avis Car Rental

1340 Ogden Ave, Downers Grove, IL 60515, USA