Budget Car and Van Rental Lombard IL: Your Convenient DuPage County Transportation Partner

Budget Car Rental Introduce

Introduction / Overview

For many residents and businesses in DuPage County, securing reliable, affordable, and high-quality temporary transportation is essential for everything from weekend trips to critical business operations. Budget Car Rental, located conveniently on East Roosevelt Road in Lombard, Illinois, stands out as a dependable local agency specializing in both Car Rental Agency and Van Rental Agency services. This neighborhood location offers the strength and wide-ranging fleet of a national brand with the personalized, friendly touch of a local business, as attested to by many satisfied Illinois customers who highlight the exemplary service.

This Lombard location prides itself on making the rental experience as smooth and pleasant as possible. Whether you need an economy car for a quick drive to downtown Chicago, an SUV for a family adventure, or a spacious passenger van for a group event or church outing, Budget provides the vehicle selection to meet your needs without compromising on budget. Known for its dedication to customer satisfaction, the local team is committed to providing expert guidance and ensuring you get the most value for your rental dollar. Their reputation for outstanding customer service, featuring welcoming and professional staff, makes them a preferred choice for car and van rentals throughout the western suburbs of Chicago.

Location and Accessibility

The Budget Car Rental office is strategically positioned in a highly accessible area of Lombard, making it a convenient option for users throughout DuPage County and the surrounding suburbs. Its location on a major thoroughfare ensures quick access to key expressways, facilitating easy pick-up and drop-off regardless of your destination in Illinois or beyond.

The specific details for the location are:

Address: 1101 E Roosevelt Rd, Lombard, IL 60148, USA

The Lombard office is a neighborhood location with operational hours designed to serve the community, typically running Monday through Friday from 8:00 AM to 5:00 PM, and shorter hours on weekends. We recommend checking the precise hours for your specific rental date, especially on holidays. A key feature of this location is its focus on customer convenience and compliance with accessibility standards:

On-site Parking: Customers benefit from readily available On-site Parking, which simplifies the process of arriving, parking your personal vehicle, and transitioning to your rental car or van.
Wheelchair Accessible Entrance: The premises are designed to be fully accessible, ensuring a Wheelchair Accessible Entrance for a comfortable experience for all customers.
Wheelchair Accessible Parking Lot: Dedicated Wheelchair Accessible Parking Lot spaces are provided to ensure ease of access from vehicle to the rental counter.

The convenience of a local, easily reachable branch, particularly one with readily available parking, makes it a superior alternative to the often-stressful experience of renting from major commercial airports.

Services Offered

As a full-service Car Rental Agency and Van Rental Agency, the Budget location in Lombard provides a comprehensive set of rental and support options to cover virtually any transportation requirement for local customers and visitors to Illinois:

Wide Fleet of Rental Cars: Offering everything from fuel-efficient economy and compact cars (like the Kia Rio or Toyota Corolla) for daily errands, to standard, full-size (Toyota Camry), and luxury/premium sedans for business travel or special events.
Specialized Van Rental: A core offering is the Van Rental Agency service, including Minivans (such as the Chrysler Pacifica or similar 7-seater vans) and larger Passenger Vans (like the Ford Transit 12- or 15-passenger models) for group travel, sports teams, or event logistics.
SUV and Truck Rentals: Providing a selection of Intermediate, Standard, and Premium SUVs (including models like the Jeep Grand Cherokee or Chevrolet Suburban) for family trips, as well as midsize Pickup Trucks.
Flexible Payment Options: Acceptance of all major Credit Cards and also Debit Cards, offering greater financial flexibility to local customers for deposits and final payment.
Optional Equipment Rental: Availability of essential add-ons such as GPS navigation systems and car seats, including the option to choose a preferred car seat style, as highlighted by customer reviews.
Customer Pick-up Service: Offering a complimentary pick-up service for customers within a limited area, making it easier to get to the location to collect your vehicle (call the office directly to arrange this service).
One-Way Rentals: Availability of one-way rental options for long-distance travel, allowing for drop-off at another Budget location (subject to availability and applicable fees).

Features / Highlights

The Lombard Budget location distinguishes itself within the competitive Illinois rental market through its commitment to customer value and appreciation for community service:

Exceptional Customer Service: A primary highlight, as overwhelmingly praised in customer reviews, is the 'amazing' and 'exceptional' service provided by the staff, who are noted for their friendliness, kindness, and expert guidance in securing the best possible rental deal.
Active Military Discounts: The agency proudly supports service members by offering Active Military Discounts, providing significant savings on rental rates for veterans, active-duty military, National Guard, and Reservists, often via partnerships like WeSalute (Veterans Advantage).
Focus on Cleanliness and Presentation: Customer feedback consistently notes that the vehicles provided are 'impeccably clean and well-presented,' ensuring a pleasant and worry-free driving experience right from the start.
Expert Knowledge on Deals: Staff members are highly knowledgeable about various rental options and current promotions, taking the time to guide renters toward the best value that suits their specific travel requirements.
Budget Fastbreak Service: For frequent renters, the location supports the Fastbreak program, allowing for expedited service and quick contract processing for an efficient pick-up experience.

Contact Information

To book a reservation, inquire about specific vehicle availability, or arrange for customer pick-up service in the local Lombard area, please use the following contact details:

Address: 1101 E Roosevelt Rd, Lombard, IL 60148, USA
Phone: (630) 495-2080
Mobile Phone: +1 630-495-2080

For the most efficient service and to ensure the best rates, it is always recommended to reserve your car or van in advance, especially if you require a specialized vehicle like a 12-passenger van.

What is Worth Choosing Budget Car Rental in Lombard

For Illinois residents, particularly those in the DuPage County area, choosing Budget Car Rental on East Roosevelt Road in Lombard is a decision based on a compelling combination of value, convenience, and superior customer experience. While all major brands offer vehicles, this specific local branch has distinguished itself through its consistent delivery of 'amazing' and 'friendly' service, transforming the often-mundane task of renting a vehicle into a genuinely pleasant interaction. The expert staff ensures that you not only receive a clean, high-quality vehicle but also the best possible deal tailored to your trip.

The agency's key strengths lie in its versatility as both a Car Rental Agency and a much-needed Van Rental Agency, providing a reliable source for everything from economical compact cars to full-size passenger vans for larger groups. The inclusion of essential features like On-site Parking, full accessibility, and flexible payment methods (Credit Cards and Debit Cards accepted) removes typical rental frictions. Most importantly, the recognition of U.S. military service through Active Military Discounts demonstrates a commendable commitment to the community. When you need dependable transportation in the western suburbs of Chicago, you are choosing a local partner known for professionalism, great value, and a dedicated, welcoming team.

Budget Car Rental Details

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
Credit cards

Parking
On-site parking

Budget Car Rental Photos

Budget Car Rental Location

Budget Car Rental

Illinois DuPage County Lombard East Roosevelt Road

1101 E Roosevelt Rd, Lombard, IL 60148, USA

Budget Car Rental Reviews

An average rating of ★3.5 from 104 user reviews.

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★ 5★ 4★ 3★ 2★ 1

Exceptional Service and Expert Guidance at Avis/Budget★★★★★I recently had the pleasure of renting a vehicle from this Avis/Budget location, and the experience was outstanding, due almost entirely to the exceptional staff.A huge thank you to Vicky and her colleague for providing such a welcoming and efficient service. From the moment we arrived, they were the epitome of professionalism and hospitality. They greeted us with genuine warmth and were dedicated to ensuring our needs were met promptly.The vehicles were impeccably clean and well-presented, which is always a priority and much appreciated.What truly set this experience apart was their expert knowledge. Vicky, in particular, was incredibly knowledgeable about the various options and current promotions. She took the time to understand our requirements and expertly guided us toward the best possible deal, ensuring we received excellent value. It's clear that she is not only passionate about customer satisfaction but also deeply familiar with all that Avis/Budget has to offer.I highly recommend this location specifically and will certainly be requesting to work with Vicky and her team on future visits. Their combination of hospitality, professionalism, and industry expertise is a true asset to the company.Highly recommended!
September 14 · Tosha
The customer service was amazing. I don't remember the name of the wonderful lady in the office at the Lombard location, but she was so friendly and kind. When I dropped off the car she remembered my name and helped me get out quickly She was just so happy and pleasant and that is never my experience when renting a car. The car itself was great, everything was quick on the pick up and drop off. I also had to rent a car seat and they let me have my choice.
June 16 · Christine Dougherty
Super impressed with my experience at this location! I was nervous about being able to get a minivan to drive the kiddies to Florida for Spring Break but Vickie put me at ease. She called about 2 weeks before my trip to check & make sure I still needed a van & let me know I’d be accommodated. The morning of pickup I called to confirm & she was already having the van cleaned, I was able to come a bit earlier to pick up. Vickie greeted me & even though we spoke only briefly a couple of times she knew exactly who I was when I walked in. Very personable! I received a SUPER nice Hybrid Pacifica w/leather, drove like a dream. Drop off was just as personable & pleasant with Vickie, she was very kind! 10/10 will be back next spring break if Vickie is still there! Hard to find a good customer service experience that reassuring especially during a high demand rental week like Spring Break. I never write reviews, but she should be recognized.
April 01 · Heather Picchietti
I cannot say enough about the kindness, professionalism, and *pure heart* of Ms. Vickie Parker, the manager at Avis/Budget. Our trip from Texas to Illinois was already off to a rocky start with a 3+ hour flight delay, followed by being turned away from another rental car company late at night with a simple, “We’re overbooked—go online and get your money back.” To make matters worse, another agency tried to charge us $700 for a rental that normally costs a quarter of that price.We Ubered to our hotel, frustrated and exhausted. The next morning, after dropping my son off at a college soccer visit (the whole reason for our trip), I caught another Uber to Avis/Budget where I met Ms. Vickie. Due to a mistake on my part when booking through a third party (I forgot to include my phone number), she hadn’t been able to reach me to warn me that they were also overbooked. When I arrived—already overwhelmed and in tears—she didn’t just see a customer. She saw a *mother* doing everything she could to support her son’s dreams.Vickie looked me in the eyes and promised she’d do everything within her power to help—and she meant it. She made call after call, working tirelessly behind the scenes. I still don’t know how she pulled it off, but somehow, she made it happen. She got us a vehicle when it seemed impossible.Her compassion, persistence, and sincerity were a godsend. I learned the company she works for is called *Blessings Management LLC*—and let me tell you, she is the embodiment of that name. Thank you, Ms. Vickie, from one mother to another. You blessed my son’s journey today in more ways than you know.If I could give her 10 stars, I absolutely would.
June 21 · Velvet Malbrough
I’ve been using Budget faithfully across America, FastTrack member and all. And I’ve had some horrible experiences with Avis/Budget but this was by far the best experience and interaction. Shoutout to Ali and Vicky for helping me troubleshoot a mishap and getting me in a rental. Give them both a raise.
July 18 · Jay Sam