Enterprise Rent-A-Car Introduce
When Illinois life demands a temporary set of wheels—whether your own vehicle is in the shop, you’re hosting out-of-town guests, or you’re planning a family road trip to destinations like South Bend—you need a reliable car rental partner close to home. The Enterprise Rent-A-Car branch located in Westmont is one of the pillars of the company's renowned neighborhood strategy, providing a seamless and incredibly positive experience right here in DuPage County. This particular location isn't just another rental counter; it's a locally-focused team dedicated to running an "extremely efficient operation" while maintaining the signature excellent customer service that Enterprise is known for across the state.
Operating as both a dedicated Car Rental Agency and a Van Rental Agency, this Enterprise branch ensures local residents and visitors have access to a full spectrum of vehicle types. The local focus translates directly into customer convenience and care, often surpassing the experience of renting at high-traffic airport locations. Customers consistently highlight the ease and simplicity of the entire process, noting how friendly and helpful the staff are. As one recent customer mentioned, the entire rental experience was "smooth and seamless," a compelling reason to make this your go-to rental stop in the Chicago suburbs.
What truly sets this location apart is its commitment to both the community and inclusivity. The business proudly identifies as women-owned, reinforcing its local ties and dedication to diverse leadership within the Westmont business landscape. Furthermore, the commitment to service is reflected in special offerings and an operational focus on client convenience that makes renting a vehicle as stress-free as possible.
- Address: 540 N Cass Ave, Westmont, IL 60559, USA
- Operating Hours: The Westmont branch typically maintains extended weekday hours and is open on the weekend to accommodate various customer schedules:
- Monday – Friday: 7:30 AM – 5:30 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday: 9:00 AM – 1:00 PM
- After Hours Returns: For maximum flexibility, customers have the option for an after-hours return. You can park the vehicle in a designated spot, lock the doors, and place the keys in the secure drop box, allowing you to return your rental outside of standard business hours.
- On-site Parking: The facility features ample on-site parking, ensuring a convenient experience when dropping off your personal vehicle or waiting for your rental.
In line with Enterprise’s commitment to serve all customers, the Westmont location ensures physical accessibility at their storefront.
- Accessibility Features: The location provides a Wheelchair accessible entrance and a Wheelchair accessible parking lot, making the check-in and check-out process easy for all patrons.
- Diverse Vehicle Fleet: Catering to every need, from the daily commute to long-distance travel, the available vehicle classes generally include:
- Economy and Compact Cars for budget-friendly, fuel-efficient travel.
- Midsize and Full-Size Sedans for comfortable family or business travel.
- SUVs and Crossovers for Illinois winter driving, family trips, or extra luggage space.
- Minivans (like 7-passenger) for group and family transport needs.
- Cargo Vans and Trucks (available through Enterprise's broader fleet) for moving, home projects, or light commercial use.
- Luxury and Premium Vehicles for special occasions or an upscale driving experience.
- Neighborhood Pick-Up Service: Although confirmation is always recommended, Enterprise is famous for its on-site services, including the offer to pick up customers from their home or repair facility (within a certain radius) and transport them to the rental office, a service specifically noted by grateful customers Benji and Tyler in their review.
- Insurance Replacement Rentals: Specializing in replacement vehicles for customers whose personal car is undergoing maintenance or repair following an accident, working directly with insurance providers.
- Payment Flexibility: The branch accepts multiple payment methods to simplify the process for Illinois renters:
- Major Credit cards (Visa, Master)
- Debit cards (subject to specific local requirements)
- NFC mobile payments for a quick, modern transaction.
- Woman-Owned Designation: The business proudly highlights its status as women-owned, demonstrating a commitment to supporting diverse business leadership in the Chicago-land area.
- Commitment to Service Members: The branch offers Active military discounts, providing valuable support and recognition to the dedicated members of the U.S. Armed Forces and their families residing in or traveling through Illinois.
- Exceptional Customer Service Culture: Reviews consistently showcase the staff’s commitment to a great experience, noting "super positive interaction" and an overall "seamless" process. The staff is known for being efficient, professional, and courteous, which makes a significant difference, especially when a rental is needed unexpectedly.
- Focus on Efficiency: As evidenced by customer testimonials, the team at 540 N Cass Ave runs an "extremely efficient operation," minimizing wait times and ensuring customers get on the road quickly, which is a key priority for busy professionals and families in the Illinois suburbs.
- Global Reliability, Local Presence: Customers benefit from the inventory, reliability, and established protocols of a global brand while receiving the personalized attention of a neighborhood branch.
- Address: 540 N Cass Ave, Westmont, IL 60559, USA
- Phone (Local): (630) 852-6006
- Phone (Mobile/Text): +1 630-852-6006
Beyond the logistics, the branch's identity as a women-owned business and its dedicated Active Military Discounts reflect a strong connection to the local community and national values. When you rent here, you are supported by a staff that is clearly empowered and motivated to deliver a superior, positive experience every time, whether you are headed to South Bend or just across town. Their commitment to making the rental process "smooth and seamless" makes Enterprise on North Cass Avenue the premier choice for car and van rentals in the Westmont, IL area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
540 N Cass Ave, Westmont, IL 60559, USA
Enterprise Rent-A-Car Reviews
pick uppriceteampaycontractdrivecallofficenissantype of car
★ 5★ 4★ 3★ 2★ 1Great experience as we headed out for another trip to Southbend. Hire more staff like Sierra because it was remarkable to have a brief but super positive interaction. Wish she would work for our company! See you soon, Enterprise! Let’s keep traveling miles, together! #Southbend bound!
October 13 · Adam ButusovFirst time I had to rent a car in many years. I don't write many reviews but felt compelled to after my experience at this Enterprise branch. The entire process was smooth and seamless. The crew here runs an extremely efficient operation while maintaining excellent customer service. Thank you to Benji and Tyler for transportation to and from your shop. I will definitely return.
April 21 · J WBeware! The service here is terrible. They don't thoroughly explain the provided extra services. They quickly offer things without taking the time to assure that is what is needed or necessary. Follow up calls are not done. You can barely get through when you call. I called for 3 days before I could actually speak to someone regarding my issue. To retrieve an item that was left in the vehicle I had to take a chance and drive back to the location hoping they had my item. After waiting a long time I was offered to look through a lost and found drawer and told to take whatever I wanted or thought maybe mine and nothing was labeled. I will never use the location again.
May 09 · Johnson TeqeiraMy new nickname for Enterprise is 'The Parachute Company' - because they always let you down at the last minute. Both of my past 2 rentals there have had issues, and in retrospect it is really a Clown Car Express- I wish I could give it 0 stars! They did not have my car even after reserving AND confirming w/ payment & license upload the day before?! I arrived to find someone who said the car I booked was unavailable - I asked why nobody notified me of this before the reservation time and the person just mumbled something about overbooking/being busy. So IF they know your car will not be there when you arrive, they still will not let you know - you need to get there and find out at the last minute - how can a company have a good motive for such a policy of inaction? Unless they rebrand to 50/50 car rental (because those are the odds of getting the car you reserve), it seems truly unethical. The lack of providing ANY advanced notice that they overbooked does not sit well with me and seems rather unethical. Additionally unlike the airline, they don't tell you when the next such car will be available - it was all a COMPLETE waste. To put this issue in context, in my last 60+ reservations at Avis, it was always smooth sailing. When there was a very rare error, they scrambled the jets for me and improved the situation. Enterprise is off my list - TERRIBLE customer service throughout the process.Unless you're a true gambler, and don't care if you get whet you order & confirm, then this spot might be for you. Otherwise, if you would be upset to learn that the car type you reserved, and then confirmed in advance of your arrival, was somehow not available then I would NEVER risk using Enterprise. I am truly embarrassed for their inability to honor reservations or at least worst case, let people know in advance if they have made a mistake. Very sad effort and even my 17 year old knows that you should tell people of the issue when you learn of it.
May 16 · Hinsdale RentalI booked the car on the the phone and what I was told was Volkswagen Jetta or similar but got Mitsubishi Mirage (nothing similar about them both) the car was rusty in driving and had no pick up whatsoever I felt like I paid too much for a car of that quality, the payment methods are inconvenient and unsupportive. However the staff at Westmont were gracious and cheerful, especially Molly and Roger they helped and assisted me however they could.
June 25 · Ali Mithaseth
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