Excel Transportation

- 999 Oakmont Plaza Dr Suite 636, Westmont, IL 60559

Introduction / Overview

For residents of Illinois, particularly throughout the Chicagoland area and DuPage County, finding reliable, safe, and compassionate transportation for specialized needs is paramount. Excel Transportation stands out as a dedicated provider of handicapped transportation service and non-emergency medical transportation (NEMT). They are committed to ensuring that seniors, individuals with disabilities, and anyone needing special assistance can reach their essential destinations—from important medical appointments to personal errands—with complete peace of mind. Their reputation is built on delivering professional, reliable, and timely service with a focus on dignity and comfort for every passenger. This is more than just a ride; it is a full-service transportation solution designed to enhance the quality of life and independence for their clients in the local Illinois community.

The core philosophy of Excel Transportation centers on providing an excellent experience marked by professional drivers, well-maintained vehicles, and a deep understanding of the unique requirements of non-emergency medical transport. They are driven to provide excellent service safely, making them a trusted choice for families, care providers, and individuals throughout the Westmont and greater Chicago metro regions. The goal is to eliminate the stress associated with mobility challenges, ensuring punctuality for scheduled commitments like doctor's visits and therapeutic sessions.

Location and Accessibility in Westmont, IL

Excel Transportation is conveniently located in the Chicago suburbs, allowing them to effectively serve the Westmont, DuPage County, and the broader Chicagoland region. Their central office address places them strategically to dispatch vehicles efficiently to major hospitals, clinics, residential communities, and airports across their service area, ensuring prompt and dependable pickups.

The primary service address for the company is:

999 Oakmont Plaza Dr Suite 636, Westmont, IL 60559, USA

Accessibility is a foundational component of the Excel Transportation offering, starting right at their base of operations. The facility itself is equipped to welcome all clients and visitors. Key accessibility features include a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating their commitment to serving individuals with mobility challenges from the ground up. This dedication is further reflected in their vehicle fleet, which features wheelchair-accessible vans essential for their specialized services. They also provide the convenience of an on-site restroom for client use.

Services Offered

Excel Transportation specializes in customized transportation solutions for individuals requiring an added level of care, support, and vehicle accessibility. Their comprehensive array of services is designed to cover virtually all non-emergency travel needs for seniors and individuals with disabilities.

Services provided by Excel Transportation include:

• Handicapped Transportation Service
• Non-Emergency Medical Transportation Services (NEMT)
• Senior Transportation Services
• Transportation For Individuals With Disabilities
• Medical Appointments (e.g., dialysis, physical therapy)
• Doctor’s Appointments
• Personal Errands (e.g., grocery shopping, prescription pickup)
• Airport Transportation (ensuring timely and stress-free arrivals/departures)
• Specialized Transportation Services (tailored to unique client needs)
• Door Service (offering assistance from the departure point to the destination door)
• Safe Transportation (with a focus on careful driving and secure procedures)
• Comprehensive Training for drivers and staff to ensure high-quality care

Features / Highlights

What truly sets Excel Transportation apart in the competitive Illinois transportation landscape is their unwavering dedication to compassionate care and operational excellence. They combine professional logistics with a personal touch that clients consistently appreciate, as noted in numerous positive reviews praising their drivers' helpfulness and caring demeanor.

Key features and highlights that make this service a standout choice:

• Wheelchair Accessible Vans: Their fleet includes vehicles specifically designed for individuals using wheelchairs, ensuring a safe, comfortable, and dignified travel experience without the need to transfer out of their mobility device.
• Compassionate Drivers: Customer feedback frequently highlights drivers who are respectful, helpful, friendly, and caring for patients, underscoring the company's commitment to hiring staff with empathy and professionalism. The focus is on making the patient comfortable throughout the entire arrangement.
• Punctuality and Reliability: Drivers are often reported to arrive right on time, or even early, which is crucial for medical appointments and airport transfers, giving clients and their families peace of mind.
• Door-to-Door Service: The staff goes beyond simple curb-side drop-offs by providing "Door Service," offering assistance that makes the journey truly hassle-free for those with mobility limitations.
• Safety-First Approach: The company places a high priority on safe transportation and safe driving, which is consistently reflected in customer testimonials that describe the ride as super safe.
• Comprehensive Area Coverage: While based in Westmont, IL, the service area extends across the vital Chicagoland and DuPage County regions, providing a valuable resource to a large segment of the Illinois population.

Contact Information

For scheduling a ride, requesting a quote, or simply inquiring about their specialized transportation services, Excel Transportation is easily accessible via phone during business hours.

The contact details for the Westmont, IL location are:

Address: 999 Oakmont Plaza Dr Suite 636, Westmont, IL 60559, USA

Phone: (630) 200-4720

Mobile Phone: +1 630-200-4720

Prospective clients and caretakers are encouraged to call to discuss specific transportation needs, especially for recurring appointments or specialized assistance requirements.

What is Worth Choosing

Choosing the right transportation service is an important decision, particularly when the health and comfort of a loved one are concerned. For Illinois residents, Excel Transportation represents a superior choice for several compelling reasons, going far beyond what a standard 'car rental' or taxi service can offer.

The key reason for selecting Excel Transportation is the proven combination of specialized equipment and exceptional customer service. The availability of clean, well-maintained, and properly managed wheelchair accessible vans solves a major logistical challenge for individuals with mobility impairments. This is critical for maintaining independence and ensuring access to essential services. Moreover, the glowing customer reviews are a testament to their operational success. Remarks like, "The driver arrived right on time. She was very respectful and helpful with my handicap sister," and, "First time using this service and it is exceptional. From the customer service to the driver Ashley. Ashley is so nice, funny, and caring for the patients. She arrives early and she drive super safe," illustrate a service culture that is genuinely focused on the passenger's well-being.

The staff’s commitment to providing comprehensive training ensures that all aspects of the journey—from scheduling to the actual travel—are handled with professionalism and competence. For those in Westmont, DuPage County, and the greater Chicagoland area, Excel Transportation offers a non-emergency medical transport solution that blends high standards of safety and reliability with an indispensable level of human compassion and care. They are the local experts dedicated to helping the community get where they need to go, safely and stress-free.

Excel Transportation

999 Oakmont Plaza Dr Suite 636, Westmont, IL 60559, USA