Enterprise Rent-A-Car Introduce
For residents, university students, and business operators across the Inland Empire, finding a dependable and accommodating local car and van rental service is essential. The Enterprise Rent-A-Car location at 1568 Indian Hill Blvd in Pomona, California, serves as a crucial hub for those requiring reliable temporary transportation. Located conveniently near major freeways and the vibrant communities of Pomona, Claremont, and La Verne, this branch specializes in fulfilling the diverse needs of the local user base, whether for personal, corporate, or insurance replacement purposes.
This particular Enterprise branch is more than just a typical rental agency; it is a community-focused business with notable distinctions. It proudly identifies as a women-owned business, demonstrating a commitment to diverse economic leadership within the Southern California region. Furthermore, it holds a strong commitment to serving those who serve our country by offering active military discounts, a testament to the brand's long-standing connection to the armed forces.
The fleet at the Pomona branch is designed to cater to every kind of journey, reflecting the varied landscape and lifestyle of California. From fuel-efficient economy cars perfect for a short city commute, to spacious full-size sedans and various classes of SUVs for family road trips, the selection is comprehensive. Critically for larger groups, events, or moving needs, this location also functions as a dedicated van rental agency, stocking minivans and full-size passenger vans capable of seating up to 15 people, a vital resource for local organizations and large families.
In terms of customer experience, Enterprise on Indian Hill Blvd strives for operational excellence, though experiences can vary, as is common in a high-volume service environment. While one user highlights a long wait and issues with vehicle availability despite a reservation, pointing to potential high demand, another review praises the exceptional courtesy and professionalism of an employee named Jorge Rivera, who provided outstanding assistance during a stressful situation involving an accident replacement. This dual feedback underscores the branch's potential for both high demand challenges and high-quality, professional, and courteous customer service.
Accessibility and modern convenience are key priorities. The facility ensures full compliance for all customers by providing a wheelchair-accessible entrance and dedicated parking. Payment is made easy and flexible, accepting all major credit cards and debit cards, and offering the speed and security of modern NFC mobile payments, catering to the increasingly digital Californian consumer.
Operating hours are set to accommodate the working week, typically open from early morning to early evening on weekdays, with reduced hours on Saturday and closure on Sunday. Prospective renters are strongly encouraged to utilize the available online check-in process and make reservations in advance, especially for specialty vehicles like passenger vans, to help mitigate potential wait times and ensure vehicle availability at this busy location.
The Enterprise Rent-A-Car branch is ideally positioned in a highly accessible commercial area of Pomona, California, serving as a convenient local alternative to airport rental counters for residents of the East San Gabriel Valley and Inland Empire.
The exact location details are:
1568 Indian Hill Blvd, Pomona, CA 91767, USA
This neighborhood location is crucial for those needing insurance replacement rentals—a major component of Enterprise’s business—or for those who simply prefer the ease of local pickup and return. The branch is situated near the I-10 freeway, making it straightforward to connect to Los Angeles, Orange County, and the rest of Southern California.
The business ensures a seamless experience for all patrons through the following accessibility features:
- Wheelchair Accessible Entrance: The facility maintains a barrier-free entrance, welcoming all customers.
- Wheelchair Accessible Parking Lot: Designated, convenient parking spaces are available to meet the needs of mobility-impaired customers.
The accepted forms of payment further simplify the rental process:
- Credit Cards: All major credit cards (e.g., Visa, Mastercard) are accepted.
- Debit Cards: Debit card payments are accepted, though renters should note that specific local policies regarding deposits and required identification may apply.
- NFC Mobile Payments: For quick and contactless transactions, the branch supports NFC mobile payments, such as Apple Pay and Google Pay.
The Enterprise Pomona location is a full-service agency catering to a wide array of local and regional transportation requirements, from personal replacements to group transport.
- Extensive Car Rental Fleet: The primary service includes the rental of a vast selection of car classes, including fuel-efficient economy cars (e.g., Mitsubishi Mirage), midsize sedans (e.g., Toyota Corolla), full-size sedans (e.g., Chevrolet Malibu), SUVs (e.g., Nissan Rogue, Hyundai Santa Fe), and luxury options (e.g., Audi A4, Lexus NX).
- Dedicated Van Rental Service: A key offering is their capacity as a van rental agency, providing spacious 7-passenger minivans (e.g., Chrysler Pacifica) and large 10- and 15-passenger vans (e.g., Ford Transit Wagon), essential for family outings, university group activities, or church transport.
- Truck and Pickup Truck Rentals: For home projects or light hauling needs in the Pomona area, pickup trucks (e.g., Toyota Tacoma) are typically available. For heavy-duty moving, staff can direct customers to Enterprise Truck Rental locations.
- Insurance and Body Shop Replacement Rentals: A cornerstone of the business, they specialize in providing fast and hassle-free replacement vehicles for customers whose personal cars are in the shop following an accident or repair.
- Active Military Discounts: Enterprise offers special rates and a 5% discount off base rates for Active-Duty military members, retirees, veterans, and reserves for leisure travel, recognizing and supporting the service community.
- Young Driver Program: Enterprise accommodates renters between the ages of 18 and 24, although age restrictions and a daily Young Driver Fee may apply, which is a key consideration for students attending nearby colleges like Pomona College.
- One-Way Rentals: Depending on availability and reservation details, the branch often facilitates one-way rentals, allowing customers to pick up a vehicle in Pomona and drop it off at another Enterprise location nationwide.
Several key features distinguish the Enterprise Rent-A-Car branch on Indian Hill Blvd, making it a preferred choice for many local Californians.
- Identifies as Women-Owned: This branch is recognized as a women-owned business, highlighting its dedication to diversity in local business leadership.
- Generous Active Military Discounts: The availability of active military discounts for both Official Government Travel (contracted rates) and Government Leisure Travel (5% off base rates) is a significant feature that directly benefits service members and veterans residing in or visiting the area.
- High Capacity Passenger Van Availability: Its designation as a van rental agency ensures it has the specialized fleet necessary to accommodate large groups, a vital service for local schools, non-profits, and event organizers in the Inland Empire.
- Extensive Customer Service Focus: While high demand can lead to delays, the branch is known for employing professional and helpful staff, as evidenced by positive customer feedback highlighting exceptional service during challenging rental situations, particularly for accident replacements.
- Modern, Contactless Payment Options: The acceptance of NFC mobile payments caters to contemporary consumer preferences for fast, secure, and touch-free transactions at the counter.
- Strategic Local Proximity: As a neighborhood location, it offers convenience that far surpasses the experience of renting at a large, congested commercial airport, ideal for local pick-ups and returns.
To secure a reservation, inquire about specific vehicle availability, or receive support for an ongoing rental, customers should contact the Pomona branch directly.
Address: 1568 Indian Hill Blvd, Pomona, CA 91767, USA
Phone: (909) 624-5544
Mobile Phone: +1 909-624-5544
The standard operating hours are Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM, with the location being closed on Sunday. After-hours drop-offs are typically permitted, with key drop boxes available, but renters should ensure they receive and follow the precise instructions from the rental agents to avoid liability issues until the vehicle is inspected the next business day.
For residents of Pomona and the surrounding Southern California communities, choosing the Enterprise Rent-A-Car on Indian Hill Blvd is a smart decision, particularly under specific circumstances that highlight its unique value proposition.
This branch is worth choosing because it provides a strong blend of community values, comprehensive vehicle options, and targeted savings:
- For the Service Member: The active military discounts are a tangible benefit for service members, veterans, and their families, ensuring that those who qualify receive preferential rates for both official and personal leisure travel.
- For the Group Organizer: As a certified van rental agency, this location provides reliable access to 10- and 15-passenger vans, eliminating the need to search elsewhere for large-capacity transport for events, field trips, or sports teams.
- For the Accident Victim: Enterprise excels in the insurance replacement market. The staff is accustomed to working with insurance companies, and a dedicated employee like Jorge Rivera exemplifies the potential for professional, courteous assistance during the stressful time of being without a personal vehicle.
- For the Local Customer: The neighborhood location ensures a quick, accessible, and often less expensive rental experience compared to major airports. The convenience of a women-owned business that supports its community makes it an excellent local choice.
While the demand can sometimes lead to operational hiccups, as noted in customer reviews, utilizing the pre-check-in features, booking well in advance, and directly coordinating with the local staff can maximize the chance of a smooth and satisfactory rental experience.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1568 Indian Hill Blvd, Pomona, CA 91767, USA
Enterprise Rent-A-Car Reviews
insurancetruckinformationmanagerfeehomecallcleanquestionspay
★ 5★ 4★ 3★ 2★ 1Like some have shared, we had a horrible experience also. I would not recommend this business . We had a scheduled reservation and we did most of the check-in process online to save time. Despite being one of the first clients in line, we waited very very long only to be told nothing was available. The employees seem careless and unconcerned. Not a reliable company. The manager Jorge did nothing to fix the situation.
August 06 · MarisolJorge Rivera was extremely helpful and courteous. He made a difficult situation (being hit by an uninsured driver) easier to deal with. I appreciate the professionalism and courtesy he displayed.
August 27 · Scott HRented the new Hyundai Kona from this location to go up for a short get away at big bear lake. The car was amazing and got all the right features we needed. Adrian was the person who helped made that happen. He was very professional, patient and efficient at getting us started and make the trip possible. If you want the best customer service experience, Adrian is most definitely the right person to talk to.We will be coming back to rent a car soon !
May 15 · Tron RkI had a frustrating experience at this Enterprise location, mainly due to the unprofessional attitude of the branch manager, Adrian. I had booked a Toyota Corolla (specifically to avoid models like the Mirage or Versa), and before heading over, I even called to confirm that the car would be available. I was told there were “plenty of cars” and that I’d be taken care of.When I arrived (only 30 minutes after my scheduled pickup time), I was told the only cars available were two Mirages. When I asked about a Camry on the lot—clearly a similar class vehicle—I was told that was an “upgrade” and not available to me. When I reminded him I paid for a Corolla or something similar, he responded with unnecessary attitude and said, “Well, you can walk out then.” I had already paid, Ubered to the location, and had no other transportation, so this was incredibly unhelpful and unprofessional.Eventually, after I sat and waited, he reluctantly gave me a Corolla—but without hubcaps. Then today, when I returned the car, he could tell I was upset and asked about the service. I was honest: I told him he wasn’t helpful. Only then did he offer me a free upgrade next time, which frankly just confirmed that he could have helped me more the first time and chose not to.On the other hand, I want to give major credit to Lorance, who was kind, respectful, and very helpful when explaining the car and going over the return process. He was the only redeeming part of this experience and deserves recognition.Unfortunately, due to the treatment I received from the manager, I won’t be returning to this location.
May 22 · alexa isaacSuper helpful. Great selection of cars. Register online. If you do then it takes 5 minutes or less to be out the door and on the road
August 19 · Richard Reed
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