Budget Car Rental Introduce
For travelers arriving in Southeastern Pennsylvania or residents planning a major group trip from the Philadelphia metropolitan area, finding a reliable and efficient car rental service is paramount. Budget Car Rental at Philadelphia International Airport (PHL) is a central hub for dependable and affordable vehicle options, catering to both individual travelers and large groups. Located right on the airport grounds, Budget streamlines the process of getting off the plane and onto the extensive road networks of Pennsylvania, whether you're heading toward the Poconos, Lancaster County, or simply across the Delaware Valley.
As a well-established car and van rental agency, Budget offers a broad fleet selection, ensuring you can find everything from a fuel-efficient compact car for a weekend city break to a spacious passenger van for a family reunion or corporate outing. The location is built on a foundation of customer-focused service, which is consistently highlighted in customer reviews that praise the professionalism, efficiency, and genuine care demonstrated by the staff. This commitment to a stress-free experience makes the Budget Car Rental location at PHL a smart choice for any traveler seeking quality and value.
The convenience of the Budget Car Rental facility is optimized for the busy airport environment, minimizing transfer time upon arrival at PHL.
- Address: 1 Arrivals Rd, Philadelphia, PA 19153, USA
This address confirms its location within the dedicated rental car facility at Philadelphia International Airport. Reaching the Budget counter and vehicles is straightforward for all airline passengers:
- After collecting your baggage, proceed outside the terminal to the designated Zone 2 on Arrivals Road.
- Look for and board the complimentary Budget shuttle bus. The ride to the rental car facility is quick, typically lasting around four minutes.
Budget emphasizes on-site services and inclusivity. The facility is fully equipped with an wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that customers with mobility challenges can manage their rental process with ease and comfort. Furthermore, the counter is designed to handle high-volume traffic quickly and efficiently, as attested by customers who noted that staff effectively managed busy periods by addressing each person's unique needs professionally. The Check-In/Return counter at the PHL location is often noted to be open 24 hours, accommodating any flight schedule for pickup and drop-off, a critical feature for Pennsylvania travelers with early or late arrivals.
Budget Car Rental at PHL offers a vast array of services and a comprehensive fleet to cater to all travel requirements across Pennsylvania:
- Extensive Vehicle Fleet:
- Cars: A range of sedan sizes, including Economy (Kia Rio), Compact (Kia Soul), Intermediate (Toyota Corolla), and Full-Size (Toyota Camry) for efficient daily travel.
- SUVs: Various sizes, such as Intermediate SUV (Toyota Rav4), Standard SUV (Ford Edge), and Full-Size/Premium SUV (Chevrolet Suburban, Ford Expedition) for maximum space and capability.
- Van Rental: As a designated van rental agency, they offer Minivans (Chrysler Pacifica, 7-8 seats) and large Passenger Vans (Ford Transit, 12- and 15-passenger options) ideal for group tours and events.
- Specialty: Luxury cars, convertibles, pickup trucks, and even electric/hybrid vehicles (subject to availability) for specialized trips.
- Expedited Customer Programs:
- Fastbreak Service: Designed for repeat customers, allowing them to bypass the main counter, locate their name on a monitor, find their pre-assigned car, and proceed directly to the exit booth, significantly speeding up the rental process.
- Mobile App: The Budget App allows users to update reservations and check their rental status before arrival, promoting a faster pick-up experience.
- Payment and Financial Flexibility: Accepts a wide range of secure payment methods for convenient transactions:
- Credit Cards (Visa, Mastercard, etc.)
- Debit Cards (Accepted at airport locations with a ticketed return travel itinerary, subject to deposit requirements).
- NFC Mobile Payments (tap-to-pay functionality) for streamlined transactions at the counter.
- Additional Services:
- Optional products such as Loss Damage Waiver (LDW) and Extended Roadside Assistance.
- Supplemental rentals for child safety seats, GPS navigation, and e-Toll passes.
- Flexible Fuel Plans (EZFuel, Self Refueling, or Budget's Refueling Service).
- Allowances for travel into Canada, provided customers inform the counter for necessary documentation.
Budget Car Rental at the Philadelphia International Airport stands out due to several key features that benefit the local traveler:
- Support for Military Personnel: A major highlight is the provision of active military discounts. Through partnerships like WeSalute (Veterans Advantage), eligible U.S. military veterans, active-duty personnel, National Guard/Reservists, and their families can receive significant savings, often up to 35% off the base rental rate. Active-duty military personnel are also exempt from certain address requirements when renting with a debit card.
- Superior Customer Service: The location boasts examples of exceptional customer care, with staff members like Yanni and Shayla receiving high praise for their friendly, professional, and efficient service, and for genuinely going "the extra mile" to resolve customer issues and ensure comfort. This dedication is crucial when dealing with the high pressure of airport travel.
- Group Travel Expertise: As a specialist van rental agency, Budget offers an important service for Pennsylvania's many group activities, from church outings and university tours to large family vacations, with vehicles ranging up to 15-passenger capacity.
- Full Accessibility: The facility is fully equipped with a wheelchair accessible entrance and wheelchair accessible parking lot, reinforcing its commitment to serving all members of the community and traveling public equally.
- 24-Hour Return: The ability to return vehicles and have the Check-In/Return counter staffed 24 hours a day greatly enhances flexibility for customers, especially those with late-night or early-morning flights out of PHL.
For making a reservation, managing an existing booking, or for any general inquiries regarding your car or van rental at the Philadelphia International Airport location, please use the following contact details:
- Address: 1 Arrivals Rd, Philadelphia, PA 19153, USA
- Phone: (215) 492-9043
- General Reservations: 1-800-527-0700 (Toll-free)
The local phone number is recommended for specific questions about vehicle availability or the Fastbreak service upon arrival. While the facility is technically open 24/7 for returns, confirming the current hours for the rental counter is always advisable to ensure a smooth pickup experience.
Budget Car Rental at PHL is an excellent choice for Pennsylvania locals and visitors due to its proven blend of cost-effectiveness, superior fleet options, and exceptional customer service. This location stands out not just for the competitive rates expected from a national brand, but for the tangible benefits that improve the rental experience. The reviews speak volumes: the staff’s willingness to assist, solve problems quickly, and provide individualized care—even during high-volume periods—transforms a potential chore into an enjoyable part of the journey.
Choosing Budget means gaining access to specialized vehicles, particularly their essential van rental options, which are often scarce elsewhere. Furthermore, the deeply beneficial active military discounts provide significant savings to those who serve. The combination of easy accessibility via shuttle, inclusive features like the wheelchair accessible entrance, and the convenience of the Fastbreak service ensures that whether you're traveling for business or pleasure, alone or with a large group, Budget delivers a high level of efficiency and care right at the gateway to Philadelphia. It is a reliable partner for your travel needs across the state.
Budget Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Budget Car Rental Photos










Budget Car Rental Location
Budget Car Rental
1 Arrivals Rd, Philadelphia, PA 19153, USA
Budget Car Rental Reviews
counterreceiptshuttleprepaidfastbreaksupervisorcigarette smokeair freshenerbus driverfirst car
★ 5★ 4★ 3★ 2★ 1I had a great experience renting from Budget, and Yanni deserves a special shout-out. From the start, he was friendly, professional, and efficient. He explained everything clearly, made sure I got the right car for my needs, and handled the whole process without any stress or hidden surprises.What really stood out was Yanni’s genuine care and attention to detail. He treated me like more than just another customer — he went the extra mile to make sure I was comfortable and confident before driving off. That kind of service is rare these days, and it made the whole experience easy and enjoyable.If you’re renting from Budget, look for Yanni — he’s a true professional and makes the process smooth from start to finish. Highly recommend!
October 03 · H.ASimply stellar! Shayla was kind and professional at all times, even as I was relaying my frustration with a canceled rental of a competitor! This Budget location was filled with people when I arrived but they worked through each person's unique issues quickly and effectively. I even witnessed a manager help an elderly couple move their car from the bus lane so that they could continue to check in with the budget desk rep. The best rental location I've ever been to in my life. I have never felt more taken care of! Thank you!!
July 29 · Jayson FullerI had a plethora of pleasant surprises at the PHL Budget and the number one reason was the quality of staff and service. Kerri was incredibly helpful and kind after I had a long travel day. She helped ensure that I got the correct pricing for my reservation and then all of the staff outside running the lot were so patient as well. The team here is amazing and the quality of the car was the best rental I experienced in a long time/ from any provider! I got to try out a brand new KIA Telluride, it was clean and drove beautifully.
October 12 · Victoria MitaDisappointing Experience with Budget Car Rental!!The front-end representatives at JFK airport were phenomenal and very helpful at the start. However, the rental experience quickly turned frustrating. We were given a Toyota Corolla, but after driving just 15 minutes home, the car felt extremely wobbly and unsafe. Upon returning it, Budget was already closed, so we had to go through Avis. Unfortunately, Avis couldn’t issue a new rental under Budget, So we had to go back to Budget for them to revise rental agreement and provide us with a Honda Civic, which was in a better condition.Our reservation was set to return the vehicle in Pennsylvania. We filled up the tank before returning it—even though the Civic wasn’t given to us with a full tank. Despite this, we were later billed $411, even though our initial quote was between $204–$245. Upon reviewing the invoice, I discovered a $166 fuel charge, which was clearly incorrect since the car was returned full. Thankfully, the discrepancy was adjusted but I had to show a gas receipt but what if I threw away the receipt or did not get one OMG, but it left a very distasteful impression.Had I not checked the bill, this would have been a complete win for Budget at the customer’s expense. It felt dishonest and borderline fraudulent. I hope Budget takes steps to improve transparency and billing accuracy, as this experience was deeply disappointing.
September 25 · Mello BelloUpdate: When I checked my credit card statement, I had been charged for gas after I had filled it up prior to return and charged for insurance that I had not approved! Took two phone calls to get refunded the overcharge. First rep claimed they would refund the overcharge but did not. So I had call again, complain again. Ridiculous.Absolutely the worst experience. Zero stars. Waited 40 minutes for a shuttle. Waited so long I called customer service to see if I was supposed to walk there. Driver was terrible. Hitting the break hard. Turns too fast. Then I get to the rental place and the line is ridiculously long. DO NOT RENT FROM HERE. You have been warned ⚠️
October 17 · Becca S
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