Enterprise Rent-A-Car Introduce
For residents and visitors traveling to, from, or around the greater Pennsylvania area, securing reliable transportation is often the first step in a successful journey. Enterprise Rent-A-Car at the Philadelphia International Airport (PHL) provides a critical resource for travelers, offering a wide array of vehicles right at the major transportation gateway. This location serves not only those flying into the City of Brotherly Love but also local residents across Philadelphia and its neighboring counties, from Chester to Bucks, who need a temporary vehicle solution.
Enterprise is renowned for its national network and high standards of customer service, and the PHL branch aims to uphold that reputation. Customers frequently note the efficiency of the check-out and check-in processes, with many experiencing quick service that gets them on the road in minutes—a huge advantage for busy Pennsylvanians or travelers on a tight schedule. Furthermore, the dedication to customer care, even in unexpected situations like retrieving lost items, reflects the company's commitment to a seamless experience beyond the counter transaction.
One notable point for the local community is the business's identity as a women-owned enterprise, a distinction that speaks to the diversity and strength of the Philadelphia business landscape. This location provides on-site services, meaning you deal directly with the agency upon arrival at the airport's rental car facility, streamlining the process of picking up or dropping off your vehicle.
The primary advantage of the Enterprise Rent-A-Car location in Philadelphia is its position directly at Philadelphia International Airport (PHL), providing immediate access for incoming passengers. This eliminates the need for a lengthy off-site shuttle ride typically associated with other rental options.
Address: 1 Arrivals Rd, Philadelphia, PA 19153, USA
Being physically located within the airport's rental car facility on Arrivals Road ensures maximum convenience. For arriving airline passengers, the process is simple: proceed to the baggage claim area and follow the signs to the Shuttle Bus Pick Up Area, specifically in Zone 2. Enterprise provides frequent, complimentary shuttle service from the terminals to the centralized rental facility. Once at the facility, the Enterprise counter is readily available.
Accessibility features are thoughtfully provided for all patrons:
- Wheelchair accessible entrance for easy navigation into the facility.
- Wheelchair accessible parking lot, ensuring convenient access to the rental fleet.
- The central location means travelers with disabilities can take advantage of the seamless transfer provided by the airport shuttle system to the main facility.
While the main counter hours may vary, the PHL location offers a significant convenience for after-hours travel: returns are accepted 24 hours a day, providing peace of mind for those late-night or early-morning Pennsylvania road trips or flights.
Enterprise Rent-A-Car at PHL offers a comprehensive range of rental solutions tailored for both personal and commercial use across the state and beyond. The fleet and service options are broad, ensuring that whether a customer needs an economy car for city driving or a large van for a group outing to the Poconos, their needs can be met.
- Diverse Vehicle Fleet:
- Car Rental Agency: Includes economy, compact, mid-size, full-size sedans (like the Toyota Corolla or Chevrolet Malibu), SUVs (such as the Nissan Rogue and Chevrolet Equinox), and luxury vehicles.
- Van Rental Agency: Offers minivans (like the Chrysler Pacifica) and passenger vans (up to 15-passenger capacity) for group travel, along with cargo vans for commercial or moving purposes.
- Pickup Trucks: Available for rent, ideal for local projects or hauling needs.
- Payment Flexibility:
- Accepts major Credit Cards for easy booking and payment.
- Accepts Debit Cards, though specific policies regarding deposits and insurance may apply, so verification beforehand is advised.
- NFC Mobile Payments: Supports modern, contactless payment methods for a faster transaction process at the counter.
- Onsite Services: The entire rental process—from paperwork at the counter to picking up the vehicle and returning the car—is handled on-site at the centralized airport facility, supported by frequent shuttle service to and from the terminals.
- Cross-Border Travel: Rentals from this location generally permit travel into Canada, which is a key advantage for Pennsylvania residents planning longer North American road trips.
- Refueling Options: Customers are provided choices on how to handle fuel: prepay, allow Enterprise to refill (for a charge), or refill themselves before returning the vehicle.
The Enterprise PHL branch offers several distinct features that make it a compelling choice for travelers in the Pennsylvania region, combining convenience with thoughtful customer-focused policies.
- Premier Airport Location and 24/7 Returns: Being directly on Arrivals Road provides superior convenience compared to off-site competitors. The ability to return vehicles 24 hours a day is a massive benefit, particularly for travelers with flights leaving at odd hours from PHL.
- Identifies as Women-Owned: This designation may resonate with customers who prioritize supporting women-owned businesses in the local Philadelphia community and aligns with broader diversity initiatives.
- Active Military Discounts: A valuable feature for those serving our country, Enterprise offers discounts for active military members. This provides real cost savings for personnel traveling for duty or leisure throughout Pennsylvania.
- Debit Card Usage: The acceptance of debit cards as a form of payment provides flexibility for renters who may not use a credit card, although specific policies, including the ability to add an additional driver (restricted to a spouse/domestic partner), apply when a debit card is used.
- Damage Waiver and Protection: The availability of a Damage Waiver (DW) option, which reduces or waives the renter's responsibility for damage to the vehicle, gives customers peace of mind, although renters should always check if their personal insurance or credit card coverage already provides this protection.
- Highly Efficient Service: As consistently noted in customer feedback, the speed and efficiency of the check-out and drop-off processes are a major highlight, minimizing time spent waiting and maximizing time on the road. The effective handling of forgotten items demonstrates a commitment to quality post-rental service.
For scheduling pickups, clarifying rental requirements, or addressing any immediate concerns before or during your rental period, the contact information for the Philadelphia International Airport location is essential.
Address: 1 Arrivals Rd, Philadelphia, PA 19153, USA (Located at the PHL Airport Rental Car Facility)
Phone: (833) 338-3321
Mobile Phone: +1 833-338-3321
Customers arriving at PHL should call the number to coordinate their shuttle pickup from Zone 2 on Arrivals Road, confirming the location and timing for a smooth transition from the plane to their rental vehicle.
Enterprise Rent-A-Car at Philadelphia International Airport is an excellent choice for a variety of Pennsylvania travelers. It is particularly worth choosing for those prioritizing speed, convenience, and peace of mind. The on-airport location eliminates the hassle of off-site transfers, and the guaranteed 24-hour return policy accommodates any flight schedule. The brand's national reputation for customer service, supported by positive local reviews highlighting efficient transactions and excellent post-rental care (such as handling lost items), offers a reliable experience.
Furthermore, the specialized features—such as discounts for active military members and its status as a women-owned business—add value for specific segments of the local PA community. While no rental company can guarantee a flawless vehicle every time, the swift process and dedication to rectifying issues, like the quick handling of a lost item, demonstrate a robust customer focus that is valuable when traveling. For the Pennsylvania traveler seeking a reliable, full-service, and convenient rental experience right where they land or depart, Enterprise at 1 Arrivals Rd is a premium, dependable option.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1 Arrivals Rd, Philadelphia, PA 19153, USA
Enterprise Rent-A-Car Reviews
check inshuttledeskefficientterminalmidsizebus driverbottled watergatesmall suv
★ 5★ 4★ 3★ 2★ 1Was not happy with vehicle we ended up with. Dents and dings in a couple of places and no one reviewed state of vehicle with me before I took possession. Really glad I purchased insurance before hand. Front tire had a low hum the entire trip and stereo would not link to my phone correctly. Staff was friendly and efficient for check out and in.
July 25 · Zion UtahOverall, working with Enterprise was a very smooth/easy experience. When we arrived in PA, we were leaving in our rental within 5 minutes. When we dropped off, it took maybe 30 seconds. I was very impressed.The best part though was how they handled the item I left in the car. Once I arrived back in GA, I realized I left my sunglasses in the car. Within 24 hours, they had already shipped my sunglasses back to me, and provided the tracking info via email.10/10 experience, will definitely use enterprise again.
September 23 · Louis HallI arrived at the Philadelphia airport Enterprise rental location and was greeted by very friendly staff and the infectiously catchy music of Michael Jackson playing in the background. The rep I dealt with was quite friendly and professional. Once we were all set, I proceeded to the lot and was greeted by another Enterprise employee who informed me that they were offering me a free upgrade from my 'Economy' selection and gave me the pick of any car from a particular row. I selected a Nissan Altima, as it had the trunk space necessary for my quantity of luggage. The car had just a little more than 1,000 miles on the odometer and delighted me with the 'new car smell' for the entire weekend.Upon return of the vehicle, I accidentally forgot the bag that contained my CPAP machine inside the trunk. I filled out the missing item form online and within a day, got a notification that they found my missing item and presented me with options for its return, which included shipping it home to me via FedEx. Overall, I had a great experience with Enterprise, but the fact that they were able to return my lost item provided a great sense of relief and satisfaction with my service. I'll be looking forward to renting from them many times in the future.Live long, and prosper.
October 10 · Nick SzalaiI travel alot for work, and this was the BEST experience with renting a car. It was easy to pick up a car, I was met by a warm and friendly staff member - her name was PERK :) She WALKED me to where I needed to go, and explained everything to me, she made it feel like she really appreciated my business! She said - "here is your row, you can pick any car out of this row." She said make sure you get one you like, and that you are happy with - take your time!. Then, when I left the lot, the attendant to help me get out was friendly, and make me laugh!! That is so great, since traveling for work is already stressful! When I returned the rental, it was so easy at that airport, I got a bit confused, because it was so fast and easy. I cannot recommend this group enough if/when you go to Philly Airport!!!!! If you do, look for PERK, and tell her I said "hi, and thanks for starting my visit to Philly out on the right FOot!! - Hether
October 17 · Hether BatsonEnterprise has the most courteous and professional car rental agency! Staff is superb and so professional, knowledgeable and helpful! I always need help setting up my iPhone and linking it to car navigation! Too many different variations w each car! Your staff is super and most willing! Your vehicles are clean and polished in and out and obviously inspected before rental! I admit I strayed from Enterprise once or twice!! Why???? I have no idea but after severalHorrendous experiences, I will never go with another again! Enterprise is tops!! This is most sincere!!
October 15 · Rita Dargan
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