Hertz Philadelphia Introduce
Introduction / Overview
For travelers arriving in or departing from the Philadelphia area, or for local residents requiring temporary transport, Hertz Car Rental at 8201 Bartram Ave stands as a critical and highly-utilized access point. As one of the premier car rental agencies serving the Philadelphia International Airport (PHL) vicinity, this location is designed to meet the high-volume, diverse needs of a major metropolitan area. It serves as a gateway for business professionals, families on vacation, and anyone needing a reliable vehicle to navigate Philadelphia, the surrounding Pennsylvania suburbs, or to embark on a regional road trip.
Hertz, as a globally recognized brand, brings a promise of a wide vehicle selection, ranging from economy cars perfect for city parking to spacious SUVs and luxury vehicles for an elevated travel experience. While the official business type is simply a "Car rental agency," its functional identity is deeply tied to airport travel and convenient local access. Customers should note that, given its proximity to a major airport and its role as a key rental hub, the pace of business here is often fast.
Customers from across Pennsylvania and beyond who choose this Hertz location should be aware of standard policies, particularly those surrounding payment and reservations. While flexible, a key customer review highlighted a potential pitfall of prepaying for services. Due to potential charges and fees associated with reservation changes, particularly when flight or travel plans are delayed, customers are encouraged to thoroughly review the prepaid reservation terms before committing to an online rate. However, the location does offer general convenience and accessibility, aiming to move travelers quickly and efficiently onto the Pennsylvania roadways.
Location and Accessibility
The Hertz Philadelphia branch is strategically positioned at 8201 Bartram Ave, Philadelphia, PA 19153, USA. This address places it directly within the larger complex of facilities serving Philadelphia International Airport (PHL), making it an exceptionally convenient option for air travelers. The location’s primary function is to cater to those arriving or departing via PHL, ensuring a minimal transition time from the plane to the driver's seat.
The site is easily reachable via major Philadelphia area roadways and is serviced by airport shuttle systems that connect the terminal to the rental car facilities. For truck drivers and logistics personnel associated with vehicle delivery, this location has specific, non-standard hours noted by users—delivery hours are often restricted to 7:00 AM to 2:00 PM, Monday through Friday—a detail critical for vendors and employees.
The facility demonstrates a commitment to inclusive service by offering key physical accessibility features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These features ensure that all customers, regardless of mobility needs, can comfortably and safely access the rental counter and the vehicle lot, a crucial consideration for a high-traffic airport-adjacent location. While the location itself is straightforward to reach, travelers should account for typical Philadelphia traffic patterns, especially when returning a vehicle during peak travel hours at PHL.
Services Offered
As a major car rental agency, Hertz Philadelphia provides a comprehensive suite of services tailored to meet the varied demands of the Pennsylvania travel market, from short-term business use to extended family vacations.
- Extensive Vehicle Fleet: The location maintains a large and diverse inventory that includes every major vehicle class:
- Economy and Compact Cars (e.g., Chevrolet Spark, Ford Focus) for efficient city driving.
- Sedans (e.g., Chevrolet Malibu) for general travel comfort.
- SUVs (e.g., Nissan Rogue, Chevrolet Equinox, Jeep Wrangler) in various sizes for families and extra cargo.
- Luxury and Specialty Cars for premium experiences.
- Larger vehicles, such as minivans (e.g., Chrysler Pacifica) and pickup trucks, depending on seasonal demand and availability.
- Flexible Payment Methods: This Hertz branch is equipped to accept multiple forms of payment, which is beneficial for a broad customer base:
- Credit Cards (Mastercard, Visa, etc.) for a smooth, high-speed transaction.
- Debit Cards, though customers using a debit card should be prepared for a potential credit check and an authorization hold, which can vary in amount (often up to $500) and duration, depending on rental specifics and personal credit history.
- Value-Added Equipment Rentals: To enhance travel safety and convenience across Pennsylvania, the branch typically offers rental extras, including:
- GPS units for easy navigation through unfamiliar areas.
- Child and Infant Safety Seats, charged per day, essential for family travel.
- Additional Driver coverage, allowing multiple qualified individuals to share driving responsibilities for a daily fee.
- Cross-Border Travel Permission: Rentals from this location generally permit travel into Canada, though specific documentation (like a valid passport) and adherence to all Canadian laws are required for all vehicle occupants.
Features / Highlights
The Hertz Car Rental branch at 8201 Bartram Ave in Philadelphia is defined by its strategic location and customer-focused operational features that cater to the modern traveler.
- Direct Airport Proximity: The single most significant feature is its location serving the Philadelphia International Airport (PHL), providing the quickest transition possible for travelers arriving by air, eliminating the need for long-distance transfers to off-site rental hubs.
- Full Accessibility: The facility meets essential mobility standards with both a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, ensuring ease of use for all customers.
- Debit Card Acceptance: The acceptance of debit cards provides a wider range of payment flexibility, particularly for local residents who may not wish to use a credit card for the deposit, though renters must be prepared for the stringent verification and hold policies that accompany this payment method.
- Wide-Ranging Fleet Availability: Leveraging the resources of a major rental corporation, this site generally maintains a high availability of popular vehicle types, from economical models to luxury class cars and SUVs, suitable for all types of trips across Pennsylvania and the Mid-Atlantic.
- Customer Loyalty Programs: Travelers can benefit from the Hertz Gold Plus Rewards program, which is designed to expedite the rental and return process, providing faster service and special vehicle access, a highly valuable feature at a busy airport location.
- Dedicated Delivery Window: A unique highlight, though targeted at commercial users, is the specified window for delivery and logistics vehicles (7:00 AM – 2:00 PM, Monday-Friday), which suggests a structured and well-managed back-end operation.
Contact Information
To book a reservation, confirm policies (especially regarding debit card use or prepaid bookings), or to inquire about vehicle availability at the Philadelphia PHL area location:
- Address: 8201 Bartram Ave, Philadelphia, PA 19153, USA
- Phone: (215) 492-2902
- Mobile Phone: +1 215-492-2902
What is Worth Choosing
Hertz at 8201 Bartram Ave is worth choosing primarily for its unparalleled convenience to the Philadelphia International Airport and the guaranteed resources of a major, national brand. For Pennsylvania residents traveling regionally or for out-of-state visitors, the sheer volume and variety of the available fleet—from the affordable Nissan Rogue SUV, a frequent popular choice, to a high-end luxury sedan—means a high probability of securing the right vehicle. The physical accessibility features (wheelchair accessible entrance and parking) are commendable and demonstrate attention to universal customer needs.
However, potential renters, especially those planning to utilize promotional or prepaid rates, must proceed with informed caution. The experience of one customer being charged more for less rental time due to a schedule change emphasizes the critical importance of scrutinizing the non-refundable and cancellation policies associated with prepaid bookings. This highlights that while the brand promises reliability, the financial risk of pre-payment at a high-volume location can sometimes outweigh the savings if travel plans are uncertain.
In summary, local users and travelers should select this Hertz location for speed, fleet choice, and convenience—especially if they are a Hertz Gold Plus Rewards member or require airport proximity. If utilizing debit cards or pre-paying, a direct call to the number provided, (215) 492-2902, to confirm all terms and holds is the recommended step to ensure a smooth, worry-free rental experience. The reliability of the vehicle and the convenience of the location, set against the backdrop of a major city hub, make it a powerful contender for car rental needs in the Philadelphia area.
Hertz Philadelphia Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Philadelphia Photos








Hertz Philadelphia Location
Hertz Philadelphia
8201 Bartram Ave, Philadelphia, PA 19153, USA
Hertz Philadelphia Reviews
flight
★ 5★ 4★ 3★ 2★ 1I recommend trying anyone other than Hurtz. Also, NEVER prepay for their services. My flight was moved 2 days later than the original reservation and I was charged more money for less time on the rental. If you prepay you also have a cancellation fee, but if you wait it will save you money if things go wrong.
October 17 · Markus DoddTruck drivers, attention!Delivery cars hours 7am - 2pm m-fNice stuff ☺️
March 10 · Alexey SkurikhinPoor customer service. They have no patience to hear out the customers and just keep saying that we need to contact Hertz directly as they cannot help. We had reserved Tesla model Y (which was a guarantee model per their website) and when we arrived they said they don’t have any more left. When we asked about the company policy they refused to entertain any discussions and we ended up settling for a standard suv. We were tired after our flight and the way the customer survive behaved I wouldn’t recommend this location of hertz in particular. They have an ‘we don’t care it’s your problem’ attitude and I hope the company does something about their license to operate.
July 03 · TaViSh.SaNdStOrMWorst customer service ive ever received at a rental company. they make helping you seem like such a difficult and daunting task. go with sixt or enterprise instead.
January 18 · Kevin ConcepcionVery reliable staff and well organized group in the office. That girl Liz or Jaz is great big breathe of fresh air.
July 01 · Rob B
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