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Budget Car Rental
- 3010 Aviation Way, West Columbia, SC 29170

Car rental agency, Van rental agency ★3.0

3010 Aviation Way, West Columbia, SC 29170, USA

3.0
Returned my car a day early. Still got charged. I called 10 different times to get someone to actually help me. Every phone call sent me to a different phone number. I finally got someone on the 10th phone call to actually help. They started a case on it and gave me a case number. Never heard anything so I called and case had been closed. No phone call, email and absolutely no money back. Was finally able to send an email so I would have a paper trail. 3 weeks later I received an email saying they would not be able to refund my money for that day because they rented it to me for the week. Customer service is a joke. - Monika Woodruff
Budget Car Rental Overview Intro Detail Photos Location Reviews

Budget Car Rental Introduce

Planning your next trip, business travel, or local move in South Carolina often requires reliable transportation. For residents and visitors flying into the Midlands region, **Budget Car Rental** offers a convenient solution right at the heart of West Columbia's transportation hub. This location serves as a dedicated car rental agency and van rental agency, making it a valuable resource whether you need a compact car for navigating downtown Columbia or a larger van for group travel or hauling cargo. Located strategically near the Columbia Metropolitan Airport (CAE), Budget Car Rental aims to provide access to a diverse fleet of vehicles to meet a variety of needs for customers across the Palmetto State.

The agency's primary function is to provide up-to-date model rental cars for local use, alongside a selection of vans suitable for diverse purposes. While their operational scope generally focuses on local rentals, the connection to a large, national brand often reassures customers regarding fleet maintenance and professional standards. However, prospective customers should be aware that, like any major service provider, customer experiences can vary. We recommend reviewing the general terms and conditions, especially concerning charges, vehicle return policies, and dispute resolution, as some customers have reported challenges with refunds and service issues, emphasizing the importance of securing clear documentation throughout the rental process.

Location and Accessibility for South Carolina Drivers
The Budget Car Rental location is ideally situated for those arriving in the state by air, making it a key entry point for travelers. The physical address places it directly on Aviation Way, within the immediate area of the Columbia Metropolitan Airport (CAE). This setup generally means a short walk or shuttle ride from the terminal to the rental counter and vehicle lot, a significant convenience for weary travelers looking to start their South Carolina journey promptly.

The specific address for this critical South Carolina location is:

Contact Information (Address and Phone):3010 Aviation Way, West Columbia, SC 29170, USA

For drivers navigating from I-26 or other major South Carolina highways, the location is easy to find, benefiting from clear airport signage. The agency emphasizes its commitment to serving all customers by featuring essential accessibility options:

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

These features ensure that the facility can accommodate customers with mobility needs, upholding an inclusive approach to car rental services in the West Columbia area. Operational hours are generally extensive, catering to early morning arrivals and late evening departures, which is typical for an airport-affiliated service. The typical operating hours are generally Mon-Fri: 7:00 AM - 11:00 PM; Sat: 8:00 AM - 10:00 PM; Sun: 8:00 AM - 11:00 PM, though customers are always encouraged to confirm these hours, especially on holidays or for specific pickup/return times.

Services Offered by the West Columbia Agency
Budget Car Rental at this location provides the fundamental services expected from a major rental firm, focusing on ease of transaction and vehicle variety. The services are designed to get customers on the road efficiently, whether they are visiting the University of South Carolina, exploring the state capital of Columbia, or heading to the coast or mountains.

  • Car Rental Agency: Offering a wide range of current model passenger vehicles, from economical compact cars perfect for short trips to larger sedans and SUVs for family travel throughout the region.
  • Van Rental Agency: Providing vans for customers who need extra space, such as for moving goods, transporting larger groups, or managing commercial needs.
  • Onsite Services: The presence of onsite services means transactions can be completed directly at the location, likely including vehicle selection, contract signing, and key handover.
  • Payment Options: Accepting major payment methods, providing flexibility for customers. Accepted forms include Credit cards and Debit cards (subject to specific rental policies and restrictions, especially with debit cards).

Features and Highlights
Beyond standard rental services, the West Columbia Budget location highlights features that aim to attract and reward specific customer groups. One notable offering is their consideration for those who serve or have served the nation.

  • Active Military Discounts: The agency recognizes the service of military personnel by offering discounts. Active military members traveling with orders can often secure a percentage off the time and mileage of the rental rate. It is advisable to inquire about the specific discount code (such as USMIO, which is often used) and present all necessary military identification at the time of reservation or pickup to ensure the discount is applied correctly.
  • Accessibility: Full accommodation for customers requiring accessible facilities, including both the entrance and designated parking areas.
  • Keydrop Location: For after-hours returns, a keydrop service is often available (as is typical for airport locations), allowing customers to securely leave the vehicle and keys outside of normal operating hours, though the customer remains responsible for the vehicle until the office physically processes the return the following business day.
  • Proximity to CAE: Being located right at the Columbia Metropolitan Airport offers unparalleled convenience for air travelers, minimizing the stress of ground transportation upon arrival.

What is Worth Choosing Budget Car Rental
For individuals in South Carolina, particularly those utilizing the Columbia Metropolitan Airport, Budget Car Rental offers several compelling reasons for selection.

The primary strength lies in its **strategic location and extensive operational hours**, which align perfectly with airport traffic. The ability to step off a flight and immediately access a pre-booked vehicle simplifies travel logistics significantly. Furthermore, the provision of **both car and van rental services** means they can cater to diverse vehicle needs, from solo business travel to larger logistical requirements for families or groups.

The commitment to offering **active military discounts** is a significant draw for the large military community within South Carolina. This specialized discount acknowledges the service of military members and makes rental a more affordable option for those on orders or visiting family in the area.

However, while the offerings are solid, potential renters should approach the process with due diligence. Given the publicly available feedback regarding customer service challenges, particularly with billing disputes and responsiveness, it is highly recommended that customers:

  • Document all aspects of the rental, including vehicle condition, return time/mileage, and any agreed-upon changes.
  • Review the rental agreement thoroughly, paying close attention to cancellation and early return clauses before signing.
  • Retain a paper trail for all communications regarding refunds or disputes.

Choosing Budget in West Columbia provides the assurance of a major, national brand with the convenience of an airport location and special considerations for military personnel, making it a practical option for mobility in the South Carolina Midlands area.

Contact Information:Address: 3010 Aviation Way, West Columbia, SC 29170, USAPhone: (803) 822-8346Mobile Phone: +1 803-822-8346

It is always a good practice to contact the local office directly to confirm vehicle availability, current rates, and specific terms relevant to your rental period.

Budget Car Rental Details

  • Service options

  • Onsite services
  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards

Budget Car Rental Photos

Budget Car Rental Picture 1Budget Car Rental Picture 2Budget Car Rental Picture 3

Budget Car Rental Location

Budget Car Rental

3010 Aviation Way, West Columbia, SC 29170, USA

Budget Car Rental Reviews

An average rating of ★3 from 73 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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