Dollar Car Rental - Swenson Street Introduce
Dollar Car Rental, at its convenient Swenson Street location in Las Vegas, provides a local and accessible alternative to the major airport rental counters for Nevada residents and visitors alike. Situated close to the University Center, this car rental agency is designed to meet the everyday and short-term transportation needs of the community, offering a professional service experience with a focus on ease of transaction and customer service.
This particular branch of Dollar Car Rental carries a notable distinction: it is identified as a **women-owned business**. This highlights a commitment to diversity in local business leadership within the Southern Nevada economy. Furthermore, the agency aims to support the community by offering specific **Active Military Discounts**, demonstrating an appreciation for those who serve. These elements add a layer of personal and community-focused value that can be a deciding factor for many local customers.
The agency’s fleet, typical of a major national brand's neighborhood location, is designed to be comprehensive. While availability can vary, customers can generally expect to find a range of vehicles from economic and compact cars—perfect for navigating the Las Vegas streets and saving on gas—to standard sedans, SUVs, and even specialty classes. Data suggests popular rentals include efficient compact cars like the Ford Focus or similar models, which are practical for daily use. However, customers are advised to contact the location directly to confirm the availability of specific models, especially if they have unique requirements.
It is important for local users to note the experiences of previous customers, particularly regarding vehicle condition and electric vehicles (EVs). Some past feedback has highlighted challenges with electric vehicle performance, including issues with mileage range and high mileage on certain cars. While the staff at the counter have been noted by customers as being "nice," issues concerning vehicle maintenance and after-hours return procedures have been raised. This underscores the need for renters to inspect their vehicle thoroughly and clarify all return policies, especially for non-standard vehicles like EVs, before leaving the lot.
Despite these occasional challenges, the agency remains a key local resource, offering flexible payment options, including acceptance of both credit and debit cards, as well as modern NFC mobile payments, to ensure the check-out process is as seamless as possible.
The Dollar Car Rental on Swenson Street is perfectly situated to serve the central Las Vegas area, making it highly convenient for residents, UNLV students, and business travelers staying outside of the main Strip resort area.
The agency's address is 4775 University Center Dr, Las Vegas, NV 89119, USA. This places it directly in the vicinity of the University of Nevada, Las Vegas (UNLV), and a short drive from Harry Reid International Airport (LAS). This location offers a key advantage: it is accessible without having to deal with the heavy tourist traffic and lines of the consolidated airport rental car center, providing a faster and easier pickup experience.
For the convenience and comfort of all patrons, the facility includes essential accessibility features:
- Wheelchair Accessible Entrance: Ensuring that the rental counter and facilities are fully accessible to individuals with mobility challenges.
- Wheelchair Accessible Parking Lot: Providing designated parking spaces that are conveniently located and sized to accommodate accessible vehicles and ramps.
This focus on accessibility makes the Swenson Street location a conscientious choice for the entire Nevada community. For those driving to the location, being near a major university and primary transportation arteries means easy navigation and quick entry onto the road for their rental period.
This neighborhood Dollar Car Rental branch focuses on providing a full range of core car rental services with enhanced flexibility in payment and specialized discounts.
- General Vehicle Rental: Offering a diverse fleet that typically includes compact, mid-size, full-size cars, as well as SUVs and vans for varying travel needs, from daily commuting to family road trips.
- Flexible Payment Methods: Accepting Credit Cards and Debit Cards, as well as facilitating quick transactions through NFC Mobile Payments (such as Apple Pay or Google Pay).
- Special Military Discounts: Providing discounts specifically for Active Military personnel to honor and assist service members with affordable rental rates.
- Local Neighborhood Service: Operating as a non-airport location, which generally results in a more efficient and personalized booking experience for local customers.
- Electric Vehicle (EV) Options: Offering certain electric car models in the fleet, catering to customers interested in or needing an EV for their rental period. *Customers should thoroughly inspect high-mileage EVs and verify current charging infrastructure for planned trips.
- Rental Extensions and Modifications: Providing standard corporate policies for extending rental periods or making changes to reservations, though contacting the office well in advance is highly recommended.
Dollar Car Rental on Swenson Street differentiates itself with several key features that benefit the local Nevada customer.
- Identified as Women-Owned: Supporting diversity and local entrepreneurship within the Las Vegas business sector.
- Active Military Discounts: Acknowledging and rewarding military service with dedicated savings on rental rates.
- Multiple Payment Options: The ability to pay with Credit Cards, Debit Cards, and NFC Mobile Payments (contactless) provides maximum flexibility at the counter.
- High Physical Accessibility: The facility offers both a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot, ensuring service is available to all customers.
- Convenient Local Access: The location at 4775 University Center Dr is easy to get to, avoiding the congestion and surcharges of the primary airport terminal location.
- Diverse Fleet Availability: Offers a wide range of vehicle classes, allowing customers to match the rental car to their exact needs, whether for quick city errands or longer drives to the region's national parks.
- Customer Feedback Insight: Transparently incorporating customer feedback, which, while highlighting potential issues with vehicle condition and specific policies (like after-hours returns and EV reliability), allows prospective renters to make informed decisions and take necessary precautions, such as pre-inspecting the vehicle and confirming all return details with staff.
To check vehicle availability, inquire about current rental rates, confirm the military discount program, or discuss after-hours return options, please use the following contact details. Proactive communication is essential for the smoothest rental experience, especially if you anticipate any deviation from standard business hours.
Address:4775 University Center Dr, Las Vegas, NV 89119, USA
Phone:(702) 891-8588
Mobile Phone:+1 702-891-8588
Dollar Car Rental on Swenson Street is an excellent choice for a number of compelling, local-centric reasons. The most significant factors making it worth choosing are its status as a **women-owned business that directly supports active military personnel with discounts**, coupled with its **superior accessibility features** and **flexible payment acceptance** (including debit cards and NFC).
For Nevada residents, renting from this neighborhood location provides a much-needed alternative to the high-volume airport desks, typically offering a more streamlined check-in process. The location near the university is practical for students and local businesses. However, prospective renters are strongly advised to take a few proactive steps to ensure a flawless experience. Given the customer feedback, it is paramount to **fully inspect your assigned vehicle, especially noting the condition, tire pressure, and mileage**, and to **explicitly clarify the after-hours return policy** before you finalize the rental agreement, as this location may not have a standard after-hours drop box. Furthermore, if offered an electric vehicle, ask detailed questions about its true range and the required charging infrastructure for your planned route to avoid potential inconvenience.
By taking these preventative measures, you can fully leverage the benefits of a locally accessible, professionally run, and community-focused car rental agency.
Dollar Car Rental - Swenson Street Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Dollar Car Rental - Swenson Street Photos










Dollar Car Rental - Swenson Street Location
Dollar Car Rental - Swenson Street
4775 University Center Dr, Las Vegas, NV 89119, USA
Dollar Car Rental - Swenson Street Reviews
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★ 5★ 4★ 3★ 2★ 1I echo what others are saying about the company overbooking and not to accept an EV. I booked to pick up on a Friday morning and due to unexpected circumstances, I wasn’t able to arrive until later in the day. I waited over an hour just to be told they only had EVs left and since I needed to head out of town, I accepted a Tesla T3 model. The care was torn up-scratches, carpet stains, and the emblem on the front hood was missing. It also didn’t last the amount of mileage that it was supposed to; I had to stop twice on a 230 mile trip.When I arrived to return the car, this location was closed and didn’t have an after hours drop box so I called customer service. They were extremely rude and not helpful. I was told I could drop the car off at the airport and be charged for a one way rental or leave the car and it would be my responsibility if anything happened to the car. When I mentioned to a supervisor that the car didn’t have enough charge to move it anywhere (I had prepaid so I could return it on a low battery) he said that wasn’t his problem and I should’ve returned the car on time.The only reason I gave 2 stars was because the people at this location’s counter were nice. Other than that, I’ll never rent from here again.
October 13 · Dymond BurnetteDo not accept a Electric Vehicle. The mileage was 82,200 miles and the charge doesn't last anywhere near what it shows it should. Spent hours waiting on charging. Its not worth it and it cost more than gas would. I added up all the times we had to stop and it was $68 not counting would have had to fill up before return. Gas on the exchanged vehicle was $40. Most companies retire vehicles at much lower mileage. I would recommend that this vehicle should have been " retired" same as gas vehicles.Had to get a replacement vehicle in another city they charged for upgrade to gas. Low tire pressure light came on when driving home. It showed back tires at 26 tire pressure. Called roadside assistance and they recommended returning vehicle but we were all ready on way home and had wasted enough time with all issues. Next option recommended was to fill up air and it held till we arrived home.Most rental agencies "retire" vehicles at approximately 50,000-60,000. Did research on battery for EV and with all circumstances I would think they should be retired alsounless they replace batteries. Tried calling the company for a couple hours no one answers the phone.
July 25 · Michelle CotaWhat the hell happened to this place??I've been using Dollar at this location for years and it seems ever since Hertz merged with them, it's been all downhill.2 months ago, they charged my card $30 for a parking ticket that I paid myself (for a service they provide if you DONT pay your ticket) within the 3 week time allotment. I called them, nobody ever picks up. I emailed them and was told they would reach out to me within 3 days. They never did. Emailed again and they responded the same way, never reached out...Finally I had to open a dispute with my credit card company and a few days later they finally refunded me. Incredibly frustrating and so much time/energy lost because of laziness/incompetence.This time around, I brought my car back on time and they still charged me a late fee, which was refunded when I noticed. They also charged me $6 extra per day from what I was shown on my original receipt.Now here I am, calling them multiple times this morning and wouldn't you know it...NOBODY PICKS UP. And they have no voicemail set up either.This place dropped off so bad and just feels like another scammy, ultra corporate company that does not care about their customers. This is adding so much extra unnecessary stress...I will have to take my business elsewhere because apparently (from reading other reviews) this is a common experience amongst other customers.Damn shame
September 02 · BbbThis is the WORST Dollar location and staff I’ve ever encountered and I’ve been renting cars for 40 years! I’ll save you all the gritty details and highlight issues. 1) No shuttle service to or from the airport. 2) They have regular bankers hours with no way to drop a car outside of business hours because the block the entrance with a car so if you’ve got an early flight you can’t return the car. 3) Staff was rude and complaining about previous customer when I checked out my car and now I know why when they were rude to me at the return. 4) No one who has a clue about anything local answers the phone. All phone support is outsourced oversees so good luck if you need anything. LAST TIME I RENT WITH DOLLAR EVER!
January 20 · Darren MeyerYour employee just dented your own fleet. She opened that ford transit door and hit the Dodge pickup. And she seemed don't care bout it.Great employee i guess.
May 05 · Ricky Candra
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