Enterprise Rent-A-Car Introduce
When residents of the Chicagoland area, particularly those in Evanston and the North Shore, need a reliable vehicle, the Enterprise Rent-A-Car branch located on Maple Avenue stands out for its exceptional service and diverse fleet. More than just a local car rental agency, this branch is a key resource for everything from insurance replacement rentals to providing the perfect SUV for a weekend trip downstate in Illinois, or even securing a luxury vehicle for a special occasion. As a renowned name in the industry, Enterprise maintains a reputation for not only high-quality, well-maintained vehicles but also a commitment to customer convenience, which is evident in their friendly, professional team.
This particular Enterprise location offers an important distinction: it is identified as a **women-owned business**. In the state of Illinois, supporting women-owned enterprises is a priority for many corporations and residents, promoting diversity and inclusion within the business landscape. This ownership structure often translates into a keen focus on high-touch customer service and community engagement, values that local Illinois users prioritize. It is this dedication to personal service that is frequently highlighted in customer feedback, like the review praising "Claire" for being "very helpful and accommodating" during a luxury rental, and another commending "Bennita" for always being "courteous and professional" and going "out of her way to make sure we are satisfied." This commitment to the renter is a foundational element of the Evanston Maple Ave experience.
The location’s position at 1780 Maple Ave, Evanston, IL 60201, places it conveniently in a major North Shore suburb of Chicago, making it easily accessible for local residents, students at Northwestern University, and business travelers visiting the area. Maple Avenue is centrally located near downtown Evanston, providing quick connections to major routes that lead directly into Chicago, as well as the Interstate 94 (I-94) Edens Expressway, which connects the North Shore to the wider Illinois road network. Accessibility is paramount, particularly for customers needing vehicle replacement after an accident or repair. The branch features a **wheelchair accessible entrance** and **wheelchair accessible parking lot**, ensuring that all customers can access the services easily. Furthermore, the provision of **on-site parking** adds a layer of convenience for those dropping off a personal vehicle or meeting a ride before collection.
The fleet available at the Evanston Maple Ave Enterprise is comprehensive, specializing as both a **Car rental agency** and a **Van rental agency**. The inventory is designed to support the varied demands of Illinois drivers, from navigating city streets to making long hauls across the state. The vehicle classes typically available cater to every need and budget:
- **Economy and Compact Cars:** Ideal for navigating crowded city parking, daily commuting, and providing superior fuel efficiency.
- **Mid-size and Full-size Sedans:** Excellent for family vacations or business travelers who require more comfort and luggage space.
- **SUVs and Crossovers:** The most popular choice in Evanston for their versatility, space, and all-weather capability—a necessity for Illinois winters.
- **Minivans and Passenger Vans:** Available in sizes up to 12 or 15-passenger capacities, making them essential for group outings, team travel, or transporting larger families.
- **Pickup Trucks and Cargo Vans:** Specifically available for moving projects, DIY home improvement jobs, or local commercial logistics.
- **Luxury and Premium Vehicles:** A selection of high-end sedans and SUVs (like the G550 mentioned in a review, or models like BMW and Audi) perfect for special events, executive travel, or an upgraded weekend experience.
Enterprise provides a range of essential and specialized services tailored to the needs of the Illinois market:
- **Insurance Replacement Rentals:** A core service, often working directly with local insurance adjusters and collision centers to provide a seamless temporary vehicle.
- **Long-Term Rentals:** Solutions for customers needing a vehicle for an extended period, such as interns, seasonal workers, or individuals on multi-month projects.
- **Active Military Discounts:** A valuable feature, offering savings to active members of the military and their families as a token of appreciation for their service.
- **One-Way Rentals:** The flexibility to pick up a car in Evanston and drop it off at another Enterprise location across Illinois or elsewhere in the United States.
- **Diverse Payment Options:** Acceptance of major Credit Cards and Debit Cards, along with the convenience of **NFC mobile payments**, catering to modern transaction preferences.
- **24/7 Roadside Assistance:** Standard with all rentals, offering peace of mind to drivers exploring Illinois's varied terrain, from the far suburbs to Southern Illinois.
Several features and highlights distinguish the Evanston Maple Ave branch, ensuring a superior rental experience:
- **Customer Service Focus:** The strong review scores point to a culture of going the extra mile, with staff members receiving personal recognition for their courteous and professional conduct.
- **Women-Owned Advantage:** Customers can feel good about supporting a certified women-owned business, which often reinforces a commitment to quality and community values.
- **Wide-Ranging Vehicle Selection:** The ability to rent everything from a compact car to a specialized cargo van or even a luxury model provides a single, reliable source for all transportation needs.
- **Advanced Payment Technology:** The acceptance of **NFC mobile payments** means a quicker, more hygienic, and streamlined transaction process at the counter.
- **Military Support:** The provision of **active military discounts** directly benefits the local military community and their families.
What is worth choosing this Enterprise location for, above all else, is the proven combination of a global brand's reliability with the personalized touch of a local, women-owned business. The team here excels at providing the level of customer care that transforms a necessary transaction into a pleasant experience. For residents who frequently rely on rental vehicles for replacement, business, or leisure, the consistently positive customer interactions—like those reported by customers who return time and again because they are guaranteed to be satisfied—speak volumes. This branch is truly a trusted partner in providing ground transportation for the Evanston and Chicago communities, delivering not just a set of keys, but a reliable solution backed by a dedicated, local team.
Contact Information:
Address: 1780 Maple Ave, Evanston, IL 60201, USA
Phone: (847) 332-2550
Mobile Phone: +1 847-332-2550
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I needed a nice car for a special occasion and Claire was very helpful and accommodating during the whole G550 rental process. I would definitely recommend renting vehicles from this Enterprise location.
August 15 · Safi GhaniThis is our go to place for renting a car. Bennita is so awesome. She's always courteous and professional. She goes out of her way to make sure we are satisfied, and that's why we keep coming back.
August 21 · james santellanoGreat service! All of the employees were quick to address my needs. The next time I need a vehicle, I will be using there service!
October 08 · Michael HillI book a reservation the day before after looking at multiple locations for a specific vehicle type. This location was the only one that had it, or so I thought. I arrive 15 minutes early, just to find out they dont have my vehicle. They upgraded the vehicle class I wanted, had me sign the contracts, took my money, then as im sitting in the car, they come out and say I can't drive off because I didn't use a credit card. YOU DIDNT ASK ME FOR ONE! YOU YOOK MY $800 and said deal with it🤷🏾♂️ Then Brian, the manager, didn't give a single care in the world. Watched the whole transaction then waited until I walk out and got i the car to tell his colleague I can't. Why didn't you say that before you took my money? Scam and fraud is what im seeing. False advertising is also what im seeing. Never again. And will be reporting to BBB, ICC, and any other source i can get ahold to. Enough of taking advantage of customers and making us suffer in the end. Im sick of it, we're sick of it, yall need to take accountability and fix your wrongs.
June 26 · Cortez YoungClaire and Ryan were both very helpful. The checkout process was efficient. We had a very pleasant experience.
August 13 · Dana G
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