Enterprise Rent-A-Car Introduce
For residents, local businesses, and visitors navigating the Lebanon Valley and greater Central Pennsylvania region, having access to reliable, convenient vehicle rental services is key. Enterprise Rent-A-Car at 2596 Cumberland Street in Lebanon, PA, serves as an essential local hub for those needing temporary transportation, whether due to an insurance claim, an out-of-town guest visiting the area, or a family vacation starting right here in Pennsylvania.
This neighborhood location distinguishes itself through a commitment to both professional service and community support. It identifies as a women-owned business, which is an important highlight for customers who value supporting diverse local enterprises in the Lebanon area. Furthermore, the dedication to customer satisfaction is often noted in client feedback, emphasizing staff friendliness and a proactive approach to helping customers, even in difficult circumstances—such as arranging a specialized rental on short notice after a vehicle accident.
The goal of this Enterprise branch is to make the car and van rental experience as straightforward and stress-free as possible. From offering a similar car type during a breakdown replacement to clearly explaining rental details at the counter, the Lebanon team works to uphold Enterprise's national reputation for excellence while providing the personalized touch expected from a local Pennsylvania business.
The fleet offered at this location is designed to cater to the diverse needs of the Central PA community, ranging from fuel-efficient cars for daily commutes to spacious vans necessary for large groups traveling to events or moving large items around Lebanon County. With flexible payment options and thoughtful highlights like discounts for those serving in the military, this Enterprise branch aims to be the first and best choice for local vehicle rental needs.
The Enterprise Rent-A-Car branch is conveniently situated on Cumberland Street (Route 422), a major artery running directly through the city of Lebanon and connecting it to the surrounding towns and counties of Central Pennsylvania. This makes the location easily accessible for both local residents and travelers coming from Lancaster, Harrisburg, or Reading.
The facility's address is:
Address: 2596 Cumberland St, Lebanon, PA 17042, USA
As a neighborhood location, accessibility and ease of use for the community are priorities. The building and surrounding area are set up to accommodate all customers, ensuring a seamless experience from the moment you arrive.
- On-Site Parking: The location offers on-site parking, which is highly beneficial for customers driving their personal vehicle to the branch before transferring to a rental car.
- Wheelchair Accessible Entrance: The facility provides a wheelchair accessible entrance, ensuring that all customers can comfortably enter and conduct their rental transaction.
- Wheelchair Accessible Parking Lot: Designated accessible parking is available, offering proximity and ease of transfer for customers utilizing the rental services.
- Pick-Up Service: As a key feature of neighborhood Enterprise locations, a pick-up service is often available for local customers. It is recommended to contact the branch directly to confirm availability and schedule a pick-up time within the Lebanon area.
The typical operating hours for the Lebanon branch are structured to serve the weekday and weekend needs of the local community: Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 10:00 AM to 1:00 PM. After-hours returns are also typically available, providing flexibility for returns outside of these operational times.
Enterprise in Lebanon operates as a full-service car and van rental agency, ensuring a vehicle is available for nearly any situation a Pennsylvania resident might face, from vehicle replacement after an accident to weekend leisure travel.
- Comprehensive Vehicle Rentals (Car Rental Agency):
- A wide selection of cars, including economy, compact, mid-size, and full-size sedans (perfect for quick local trips or fuel-efficient commuting).
- SUVs in various sizes, from compact to standard (like the Chevrolet Equinox or Nissan Rogue), suitable for family travel, long-distance road trips across the Northeast, or navigating Pennsylvania's winter weather.
- Luxury and Premium vehicles for special occasions or business travel.
- Full-size SUVs (like the Chevrolet Tahoe or Ford Expedition) that can seat up to seven passengers.
- Specialty Van Rentals (Van Rental Agency):
- Minivans (e.g., Chrysler Pacifica) for increased passenger and luggage capacity.
- Cargo Vans for moving, home projects, or light commercial use.
- Passenger Vans (up to 15-passenger) for large group outings, church trips, or team travel.
- Accessibility Equipment/Vehicles: The branch is recognized for its ability to source and provide specialized rentals, such as the handicap-accessible van noted in customer reviews, demonstrating a commitment to meeting diverse mobility needs, often at short notice.
- Flexible Payment Options:
- Credit Cards: All major credit cards are accepted for rental and deposit purposes.
- Debit Cards: Debit cards bearing the VISA, Mastercard, or Discover logo are accepted. For neighborhood branches like this one, local renters (typically within a certain radius or with a state-matched license) can often use a debit card, though it may require proof of address and sufficient funds to cover the rental cost plus a security deposit.
- NFC Mobile Payments: Contactless payment options, such as Apple Pay or Google Pay, are available for quick and modern transactions.
- Insurance and Extended Rentals: The staff is prepared to work directly with insurance companies for replacement vehicles, assisting customers through the sometimes confusing process of extending a rental under an insurance claim.
What truly sets the Enterprise Rent-A-Car on Cumberland Street apart are the features that showcase their commitment to customer service, local community, and support for U.S. military personnel.
- Active Military Discounts: This is a major highlight for the Lebanon branch, offering special discounts to active duty military members, veterans, and government personnel. This benefit provides tangible savings and is a welcome gesture of appreciation to those serving at nearby military installations like Fort Indiantown Gap and their families.
- Identifies as Women-Owned: By identifying as a women-owned business, this Enterprise location contributes to economic diversity in the Lebanon area and offers customers a way to consciously support women in local entrepreneurship.
- Exceptional, Personalized Customer Service: Feedback emphasizes the friendly, helpful nature of the staff, such as Ben, who went above and beyond to secure a specialized rental for a critical medical appointment. This level of personalized care and problem-solving is a major advantage over less engaged rental services.
- Vehicle Matching/Variety: The staff is consistently effective at providing customers with a similar or preferred vehicle type when the original reservation car is unavailable, or when a specific replacement vehicle is needed.
- Accessibility Focus: With a wheelchair accessible entrance and parking, the location ensures that every member of the Central PA community, regardless of mobility requirements, can easily access their transportation solution.
To make a reservation, inquire about a vehicle pick-up, or confirm the details of a rental agreement, customers can reach the Lebanon, PA Enterprise branch through the following contact details:
Address: 2596 Cumberland St, Lebanon, PA 17042, USA
Phone: (717) 274-9771
Mobile Phone: +1 717-274-9771
Customers are strongly encouraged to call the branch directly, especially to arrange a local pick-up, confirm the exact requirements for using a debit card, or discuss any specialty vehicle needs such as a handicap-accessible van.
The Enterprise Rent-A-Car on Cumberland Street in Lebanon is an excellent choice for any Pennsylvania resident seeking a reliable, customer-focused rental experience in the Central PA corridor. It is especially worth choosing for several compelling reasons:
First, the core of this business's appeal is the high standard of personalized customer service—a refreshing difference from larger, often impersonal airport locations. The staff's willingness to go the extra mile, whether by securing a handicap-equipped van at the last minute or clearly explaining complex insurance procedures, creates a trustworthy and supportive rental environment. For local residents, particularly those needing an insurance replacement, this responsive assistance is invaluable.
Second, the military discount and the women-owned status provide real community value and financial benefit. For those in or connected to the military community in Lebanon County, the discount is a welcome financial relief. Supporting a women-owned business also strengthens the local economy's diversity.
Finally, the convenient neighborhood location and service flexibility—including on-site parking, local customer pick-up service, and acceptance of multiple payment types (including debit cards)—make Enterprise Lebanon easily accessible for everyday vehicle needs. When your car is in the shop, when you need a van for a youth sports team, or when you are planning a trip from your Central PA home, this Enterprise location provides a dependable vehicle and a high-quality service experience.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2596 Cumberland St, Lebanon, PA 17042, USA
Enterprise Rent-A-Car Reviews
pick upinsurancedrivinghometeamsalesmanSUVdepositofficepay
★ 5★ 4★ 3★ 2★ 1I had the pleasure of working with Ben he got me a handicap rental at the last minute when my van got totalled so I didn't miss a important doctor's appointment. He was very friendly and explained everything its hard to find service like that today. I could tell Ben liked his job and was there to help in anyway he could with his customers to make them happy. Ill definitely rent from them again
September 23 · jay gatesGreat job overall. Quick, gave me a similar car I was driving, friendly staff. Only annoying thing was when I needed my rental extended they had me call my insurance company when I didn’t need to and I had to refill my account to $150 even though I hadn’t yet used all the money for the deposit.
September 09 · Courtney “Court” PeifferCar was new and clean. No issues at all. Car was beautiful and had like 12k miles on it.
September 04 · Keith MainWe want to say thank you so very much for helping us with our rental. A special thank you to Ben he was fantastic and we truly appreciate all he done for us. We are excited to rent again in the future. I do highly recommend Enterprise for your next rental.
July 16 · Wendy DiamondThey went to great lengths to get me a car on very short notice. Excellent experience, outstanding customer service.Background: It was in January this year. I was getting ready to fly back to Switzerland after a 2 week stay. The night before my departure all of my US family got the stomache flu and so, on Saturday morning I was without a driver. However, I was quick to find out about Enterprise Rent a Car in town and called them up. The gentleman on the phone just said, I don't have a car available right now but come on over and we will find a solution. I managed to find someone to drive me across town and indeed, after a few calls and a talk with his manager he got me a car so that I could make my way to the airport. THANKS a bunch for this tremendous effort and super service.
June 24 · Günther J Rüd
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