Enterprise Rent-A-Car

- 6408 KY-329, Crestwood, KY 40014

When you need dependable and versatile transportation in Oldham County, the Enterprise Rent-A-Car location in Crestwood, Kentucky, stands ready to assist. Located conveniently on KY-329, this branch is part of the trusted national network while maintaining a distinctly local identity, proudly identifying as a women-owned business. They offer a wide range of vehicles, from small economy cars perfect for zipping around La Grange or Louisville to spacious vans and SUVs needed for family travel across the Bluegrass State.

The core of Enterprise's offering is its commitment to serving the community, including those who serve our country, demonstrated by providing Active military discounts. However, potential customers should be aware that the local experience at this branch, as reflected in customer reviews, can sometimes fall short of the brand’s high standards. Reports of issues with reservation fulfillment, untimely service, and communication lapses have been noted. For example, one customer expressed frustration at being "stranded without a vehicle" after being promised a late pick-up, while another reported a "late start, late arrival" due to a lack of car availability for a reserved time slot. These experiences highlight the importance of proactive communication and confirmation with the local team, especially when scheduling critical pick-up times, to ensure the smooth experience Enterprise is generally known for.

Despite these occasional service challenges, the agency provides key accessibility features and a broad fleet designed to meet the diverse needs of Kentucky drivers.

The Enterprise Rent-A-Car branch is situated in a highly accessible area of Crestwood, making it an easy stop for those in the greater Oldham County region. You can find the office at: 6408 KY-329, Crestwood, KY 40014, USA.

This location offers excellent proximity to major roads, allowing for a quick start to your rental journey, whether you're heading east toward Frankfort or west toward Louisville. Accessibility is a key consideration for this location, ensuring that all members of the community can manage their vehicle rental needs without physical barrier.

• Wheelchair Accessible Entrance: The facility includes an entrance that accommodates all patrons, ensuring ease of access to the rental office.
• Wheelchair Accessible Parking Lot: Dedicated parking spots are available to facilitate smooth entry and exit for customers utilizing wheelchairs or other mobility aids.

Furthermore, the office offers a high degree of payment flexibility to simplify the rental transaction. Accepted payment methods include major Credit cards, Debit cards, and modern NFC mobile payments, allowing you to pay using services like Apple Pay or Google Pay directly from your smartphone.

As a combination car and van rental agency, the Crestwood Enterprise location offers a comprehensive fleet designed to cover almost any transportation requirement, from personal insurance replacements to large group travel.

• Wide Range of Car Classes: The fleet typically includes economy cars for fuel-efficient commutes, mid-size and full-size sedans for comfortable family travel, and various classes of SUVs (compact, standard, and large) to handle Kentucky's varied terrain and travel needs.
• Specialized Van Rental: Identifying as a Van rental agency, the location specializes in providing minivans for families and larger passenger vans, including popular 12- and 15-passenger models, which are ideal for sports teams, church groups, or large family outings across the state. They also offer cargo vans for moving or business logistics.
• Truck Rentals: Pickup trucks are available for various uses, such as DIY projects, light hauling, or weekend retreats. Note that specialty truck services, like box trucks or towing capable vehicles, are generally handled by Enterprise Truck Rental, but the Crestwood office can often assist with coordinating these rentals.
• Military and Government Discounts: Eligible customers can take advantage of the Active military discounts offered for both leisure and official government travel, providing a 5% discount off base rates for leisure trips, a small token of appreciation for those who serve.
• Insurance Replacement Rentals: Enterprise is often a preferred provider for insurance companies, offering easy direct billing and replacement vehicles when a customer's personal car is in the repair shop—a crucial service for local residents after an unexpected event.

While the Crestwood branch operates under the nationally recognized Enterprise brand, it carries certain distinct local features and benefits that are particularly valuable to the Kentucky community.

• Identifies as Women-Owned: Supporting a women-owned business contributes directly to the diversity and economic strength of the local Crestwood and Oldham County economy, offering customers a way to feel good about where they spend their money.
• Commitment to Military Service Members: The policy offering Active military discounts demonstrates a concrete effort to support service members, veterans, and their families, acknowledging their contributions with tangible savings.
• Broad Payment Flexibility: Accepting not only major credit cards but also Debit cards and NFC mobile payments provides essential convenience and flexibility for customers who may not wish to use a credit card for their rental deposit or final payment.
• Focus on Passenger and Cargo Vans: The designation as a dedicated Van rental agency highlights a strength in meeting the needs of larger groups or those requiring significant cargo space, a necessity for many businesses, organizations, and large families in the area.
• Convenient Neighborhood Location: Being a non-airport branch located directly on a major state route (KY-329) simplifies the process for local residents. It removes the extra fees and logistical complexity often associated with renting from an airport location.

For potential renters, especially those who rely on a timely pick-up, it is highly advisable to call ahead to confirm your reservation and the current operating status. The listed hours are generally Monday through Friday, with a shorter day on Saturday, and the branch is typically closed on Sunday.

Address: 6408 KY-329, Crestwood, KY 40014, USA

Phone: (502) 241-1077

Mobile Phone: +1 502-241-1077

Typical Opening Hours (Subject to change; please call ahead):

• Monday - Thursday: 8:00 AM - 5:00 PM
• Friday: 8:00 AM - 5:00 PM (or 8:00 AM - 12:00 PM, please verify)
• Saturday: 8:00 AM - 12:00 PM (or CLOSED, please verify)
• Sunday: CLOSED

Note: Based on some customer feedback, the practice of adhering strictly to closing times, or leaving early, may occur. Always aim to arrive well before the scheduled closing time, or confirm arrangements for after-hours service with a manager if your timing is tight, as after-hours returns are often unavailable.

For residents and visitors in the Crestwood and Oldham County area, the Enterprise Rent-A-Car location is a worthwhile choice primarily due to its combination of a versatile fleet and key community-centric features. What is truly worth choosing is the ability to find virtually any vehicle class—from economy to 15-passenger vans—backed by the resources of a major national brand. The local identification as a women-owned business and the support offered through Active military discounts provides a meaningful reason to rent here, allowing customers to support local ownership and thank those who serve.

However, the biggest value proposition comes with an important caveat: to ensure a smooth transaction, Kentucky users must leverage the local contact information and proactively manage their reservation, especially for non-standard times or same-day bookings. When the service is on point, as it is for many customers, you benefit from a wide selection of vehicles, flexible payment options including debit and mobile payments, and excellent accessibility. By confirming your needs directly with the branch staff, you can best utilize the resources of a major car rental agency with the convenience of a local, neighborhood presence.

Enterprise Rent-A-Car

6408 KY-329, Crestwood, KY 40014, USA