Enterprise Rent-A-Car

- 7603 Williamson Rd, Roanoke, VA 24019

For residents and visitors in the Roanoke and greater Shenandoah Valley region of Virginia, reliable and flexible transportation is a necessity. Enterprise Rent-A-Car, a globally recognized name known for its vast neighborhood network, offers a convenient location right on Williamson Road to serve your local car and van rental needs. This article provides a comprehensive overview of the Enterprise Rent-A-Car branch situated at 7603 Williamson Rd in Roanoke, highlighting its distinct local features, extensive services, and commitment to the Virginia community.

Whether you are looking for a temporary replacement vehicle while yours is in the shop, need a sedan for a weekend getaway on the Blue Ridge Parkway, or require a spacious passenger van for a group outing, this Enterprise location aims to be your go-to source. They are focused on delivering the friendly, professional service that Virginia users expect, backed by a commitment to operational efficiency.

It is important for local users to note that while Enterprise strives for excellent customer service, as with any high-volume service provider, customer experiences can sometimes vary. Prospective renters are encouraged to confirm all vehicle details and availability at the time of reservation and pickup, especially during peak travel times, to ensure a smooth transaction.

The Enterprise Rent-A-Car branch is ideally located in a high-traffic, easily accessible area of Roanoke, Virginia, making it a convenient option for residents and those arriving from the nearby Roanoke-Blacksburg Regional Airport (ROA), which is approximately 2.3 miles away. This neighborhood location offers a different kind of convenience than an airport-only branch, often catering more effectively to local drivers and insurance replacement rentals.

The precise address for the location is: 7603 Williamson Rd, Roanoke, VA 24019, USA.

The location’s position on Williamson Road places it along a major north-south corridor, simplifying pickup and drop-off, particularly for customers living in the Hollins or northern Roanoke County areas. In line with the company’s commitment to inclusive service, the branch features several essential accessibility elements:

• Wheelchair accessible entrance: Ensuring easy entry and exit for all customers.
• Wheelchair accessible parking lot: Providing designated, accessible parking spots close to the entrance for added convenience.

Customers should note the operating hours are typically Monday through Friday from 8:00 AM to 6:00 PM, and this specific location is generally closed on Sundays and Saturdays. It is crucial to confirm the current hours when planning your rental, as after-hours return service is typically not available at this branch, which is a key consideration for late-evening returns.

As a full-service car rental agency and van rental agency, the Enterprise location in Roanoke provides a comprehensive range of vehicles and related services to meet nearly any transportation requirement in Virginia. The fleet variety is designed to cover everything from economical daily driving to comfortable group travel.

• Diverse Fleet Availability: The inventory typically includes:
  • Economy, Compact, Midsize, and Full-Size Sedans (e.g., Mitsubishi Mirage, Nissan Versa, Toyota Corolla, Chevrolet Malibu or similar).
  • A wide selection of SUVs, including Compact and Standard models (e.g., Hyundai Kona, Nissan Rogue, Chevrolet Equinox or similar).
  • Minivans (e.g., Chrysler Pacifica or similar) and Passenger Vans for larger groups.
  • Specialty and Premium vehicles, such as Luxury sedans (e.g., Audi A4 or similar) and Pickup trucks (e.g., Toyota Tacoma or similar).
• Payment Options: The agency accepts various modern payment methods for customer convenience, including Credit cards, Debit cards, and NFC mobile payments (such as Apple Pay or Google Pay), making transactions fast and secure. Renters are advised to check the deposit requirements, which can vary based on the vehicle type and if a debit card is used.
• One-Way Rentals: Enterprise offers flexible options, including one-way rentals, allowing customers to pick up in Roanoke and drop off at other participating locations, subject to availability and any applicable drop-off charges.
• Refueling Service Options: Customers are provided with a choice regarding the fuel policy, typically including the option to pre-pay for fuel, have the agency refuel upon return (for an additional charge), or refill the tank themselves before dropping off the vehicle.
• Roadside Assistance: All rentals are backed by the support of Enterprise’s standard policies, which typically include basic roadside assistance and various optional protection products like Damage Waiver (DW).

The Enterprise Rent-A-Car branch on Williamson Road offers several noteworthy features and highlights that set it apart for local users in the Virginia market.

• Identifies as Women-Owned: A significant highlight of this specific Enterprise location is that it proudly Identifies as women-owned. This distinction supports local business diversity and provides patrons with the choice to support a women-led enterprise within the community.
• Active Military Discounts: The branch honors Active military discounts, which is a substantial benefit for the many active-duty members, veterans, and military families across Virginia. Enterprise offers discounted leisure rates for military personnel, including a reported 5% discount off base rates for Government Leisure Travel, and offers specific contracted rates for official government travel.
• Modern Payment Technology: The acceptance of NFC mobile payments is a modern feature that streamlines the transaction process, catering to customers who prefer contactless and rapid payment methods.
• Customer Service Focus: Despite some negative feedback regarding initial availability or specific closing-time interactions, Enterprise, as a company, is widely known for its strong focus on customer service. Many customers praise the staff's professionalism, helpfulness, and willingness to accommodate special needs, such as providing rides to local customers, which is a hallmark of Enterprise's neighborhood model.

For all your car rental inquiries, reservations, or to verify policies, the Roanoke Enterprise team can be reached using the following information:

• Address: 7603 Williamson Rd, Roanoke, VA 24019, USA
• Phone: (540) 366-9005
• Mobile Phone (Direct Line): +1 540-366-9005

Choosing the Enterprise Rent-A-Car location at 7603 Williamson Rd in Roanoke, VA, is an excellent decision for Virginia users who value convenience, service, and inclusive business practices. The key reasons to select this branch stem from its commitment to meeting the diverse needs of the local community.

Firstly, the distinct designation as a women-owned business provides an opportunity to support a key pillar of local economic diversity. This community focus is often reflected in the personalized service experience, which is a long-standing positive trait associated with the Enterprise brand's neighborhood locations. The convenience of its location, situated outside the airport but still easily accessible and close to ROA, makes it ideal for both local residents and travelers who prefer a non-airport rental experience, potentially avoiding some of the higher airport fees.

The provision of Active Military Discounts is also a standout feature, offering tangible savings and recognition to the military community across Virginia. Coupled with the extensive and varied fleet—ranging from economical small cars to large passenger vans and specialty trucks—Enterprise is equipped to handle virtually any personal or group transportation challenge you might encounter. The acceptance of NFC mobile payments also adds a layer of modern efficiency to the transaction process.

While the reviews indicate that operational consistency, particularly concerning vehicle readiness (oil changes) and after-hours key retrieval, needs constant attention, the fundamental strength of the offering remains the combination of a diverse fleet, essential accessibility features, and community-focused management. By ensuring your reservation is confirmed and double-checking the vehicle’s status before driving away, you can leverage the best aspects of this well-equipped Roanoke rental service. The overall package of convenience, variety, and special offers makes this Enterprise branch a compelling choice for your next rental in the Roanoke Valley.

Enterprise Rent-A-Car

7603 Williamson Rd, Roanoke, VA 24019, USA