MTS Transportation

- 13873 Park Center Rd Suite # 192, Herndon, VA 20171

For residents across Northern Virginia and the surrounding region, securing reliable, compassionate, and specialized transportation for medical appointments, hospital discharges, or long-distance travel is essential. While the term "car rental" often brings to mind a standard vehicle for personal use, MTS Transportation offers a critical and highly specialized form of transport service: professional Non-Emergency Medical Transportation (NEMT). Based in Herndon, VA, MTS Transportation is dedicated to serving the community with safe, on-time, and dignified transit for individuals who require more than a standard taxi or rideshare service.

MTS Transportation focuses entirely on meeting the needs of those with mobility challenges, elderly patients, and others requiring specialized care during transit. This commitment to patient safety and comfort is what sets them apart in the Virginia transport landscape.

Location and Accessibility

MTS Transportation is strategically located to serve the Herndon area and the wider region of Virginia, providing crucial access to their specialized fleet and services. Their physical address serves as the operational hub from which their professional teams dispatch, ensuring timely and coordinated service for pre-scheduled appointments and transfers throughout the local area and even long-distance destinations.

The facility itself is mindful of the needs of the clients it serves, emphasizing accessibility for both clients and staff. The location details are as follows:

• Address: 13873 Park Center Rd Suite # 192, Herndon, VA 20171, USA

In recognition of their clientele's needs, their office features essential accessibility provisions to ensure a smooth experience for family members or caregivers coordinating the transport:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Restroom facilities

Services Offered: Specialized Medical Transportation

MTS Transportation's core business is centered on high-quality, non-emergency medical transportation. They are classified as both a Handicapped transportation service and an Ambulance service (for non-emergency, medical-stable transfers), offering a comprehensive suite of options tailored to various medical needs. These specialized services ensure that clients receive the appropriate level of care and mobility assistance from pickup to drop-off.

• Non-Emergency Medical Transportation Services (NEMT): Reliable transport for individuals who need to get to and from medical appointments without an ambulance, but cannot use personal vehicles or public transit due to medical or mobility constraints.
• Local and Long Distance Medical Transportation Services: Covering essential local trips within Virginia and major long-haul transports, providing continuity of care for patient transfers over significant distances.
• Ambulatory Transportation Services: Dedicated transport for patients who are able to walk and move independently or with minimal assistance (e.g., using a cane or walker) but cannot drive themselves.
• Wheelchair Transportation Services: Utilizing specialized, accessible vehicles, the team provides safe and secure transport for clients who are wheelchair-bound. Drivers are expertly trained in proper maneuvering and securing of the chair.
• Stretcher Transportation Services: Transport solutions for medically stable clients who must remain in a lying-down (supine) position during travel, often including a dedicated crew and specialty vehicle.
• Dialysis Transport: Essential, recurring transportation tailored for patients needing regular trips to and from dialysis centers.
• Elderly Transport: Compassionate transport services specifically for senior citizens, providing necessary assistance and support.
• Hospice Transport: Sensitive and comfortable transportation for hospice patients, ensuring their comfort and dignity during transfers.
• Hospital Discharge: Assisting with the critical transition from hospital to home or a rehabilitation facility, ensuring the patient is safely situated at their destination.
• Bariatric Transport: Specialized services for bariatric patients, utilizing equipment and vehicles designed to safely accommodate and transport all clients.

Features and Highlights of the Service

The commitment of MTS Transportation goes beyond simply providing a ride; it is about delivering a personal, professional, and entirely stress-free experience for the client and their family. Their reputation is built on reliability, safety, and the compassionate nature of their staff.

Client testimonials consistently highlight the exemplary professionalism and genuine care demonstrated by the transport teams. For instance, customers have noted how the staff, like Biny, Danny, Bennie, and Anthony, go above and beyond to ensure comfort and safety. From assisting a husband with an external fixator to safely navigating stairs to get a parent into the van, the personalized service is a clear highlight. They prioritize punctuality, often arriving early to ensure the client is on time for their critical appointments. Furthermore, they offer 'door-to-door' service, meaning drivers assist the client directly into the van and escort them to their point of check-in, rather than just offering curbside drop-off.

• Highly Trained and Caring Staff: Employees are praised for being professional, careful, respectful, and going the extra mile to ensure patient comfort, safety, and punctual arrival.
• Focus on Client Comfort and Safety: Staff are trained specifically in assisting clients with specialized equipment, such as safely handling wheelchairs and ensuring proper use of safety belts, with a sensitivity to the patient's condition.
• Door-to-Door Service: Providing comprehensive assistance from the client’s home/bedside all the way into the facility’s check-in area, eliminating stress for the patient and family.
• Punctuality and Reliability: Consistently noted for being on-time or early for appointments, a critical factor for medical transport.
• Specialized Fleet: Use of state-of-the-art wheelchair accessible vehicles and specialty vehicles for stretcher transport, ensuring a safe and comfortable ride regardless of mobility needs.

Contact Information

Coordinating specialized medical transportation requires clear and reliable communication. Virginia residents can easily reach the dedicated team at MTS Transportation using the following contact details:

• Address: 13873 Park Center Rd Suite # 192, Herndon, VA 20171, USA
• Phone: (540) 944-6960
• Mobile Phone: +1 540-944-6960

What is Worth Choosing MTS Transportation

Choosing the right transport provider for non-emergency medical needs in Virginia is a crucial decision that impacts health, stress levels, and overall experience. What makes MTS Transportation the preferred choice is their singular focus on the vulnerable population they serve. This is not a standard "car rental" experience; it is a full-service, medical-grade transport solution.

They remove the worry and physical burden from family members and caregivers, providing a service where every detail—from the initial booking to the final check-in at the hospital—is handled with competence and a personal touch. The repeated praise for their drivers' professionalism, patience, and readiness to assist with complex tasks (like safely navigating a patient downstairs) highlights a commitment that goes well beyond the industry standard. For Virginia residents in need of wheelchair, stretcher, or careful ambulatory transport, choosing MTS Transportation means choosing peace of mind, punctuality, and a deeply compassionate level of care. It means knowing that the transition between home and medical facility will be as smooth and safe as possible, allowing the client to focus solely on their health and recovery.

MTS Transportation

13873 Park Center Rd Suite # 192, Herndon, VA 20171, USA