Enterprise Rent-A-Car Introduce
For many residents and businesses in the Chicagoland area, especially those in the vicinity of O’Hare International Airport and the western suburbs, Enterprise Rent-A-Car at 4940 River Rd in Schiller Park, IL, serves as an essential transportation partner. Known nationally for its commitment to the "home-city" rental market, this Enterprise branch is expertly positioned to assist local users needing a temporary vehicle—whether due to an accident, scheduled maintenance, or simply for a weekend road trip across Illinois. The agency’s reputation for providing personalized and friendly customer service is strongly supported by local reviews, highlighting staff members like Dell and Mimi for their professionalism and willingness to go the extra mile, even holding onto a left-behind village sticker for a customer.
More than just a convenient location, this particular Enterprise branch proudly identifies as a women-owned business, adding a unique and commendable distinction to its operation within the Schiller Park community. This location is part of a global network but maintains a local focus, offering a diverse fleet and customer-first policies, making it a reliable choice for your immediate and long-term travel needs throughout the state of Illinois and beyond. From seamless insurance replacement rentals to providing reliable vehicles for family moves, the Schiller Park team aims to make the rental experience fast, easy, and stress-free.
The Enterprise Rent-A-Car agency is strategically located at 4940 River Rd in Schiller Park, Illinois, 60176. This address places it in a highly convenient area near major roads and the bustling corridor around O’Hare International Airport (ORD). While it is a neighborhood branch, its close proximity to the airport area makes it a valuable alternative for those looking to rent a car without navigating the full complexity of the on-airport rental counters. Major thoroughfares nearby allow for quick access from suburbs like Rosemont, Park Ridge, and Franklin Park.
The agency hours are generally structured to support the community's needs, typically operating from 8:00 AM to 6:00 PM on weekdays and 9:00 AM to 12:00 PM on Saturdays, with an after-hours key drop service available for convenient returns. A significant highlight of this location is its commitment to accessibility. The facility features a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, ensuring that all customers, regardless of mobility requirements, can manage their rental process with ease and comfort. Customers are encouraged to call ahead to discuss any specific needs regarding vehicle features or assistance.
As a full-service car and van rental agency, the Enterprise branch in Schiller Park provides a comprehensive list of transportation solutions:
- Diverse Vehicle Fleet: Offers an extensive selection of vehicle classes, including Economy, Full-size, Premium, and Luxury Sedans, to suit different budgets and comfort levels.
- SUV and Minivan Rentals: Provides various sizes of SUVs (Compact, Small, Standard, and Large) and Minivans (e.g., Dodge Grand Caravan or similar) for family and group travel needs.
- Van and Truck Rentals: Specializes in larger capacity rentals, specifically offering Cargo Vans, Pickup Trucks, and crucial Passenger Vans (12- and 15-passenger models) for larger groups, events, or commercial use.
- Insurance and Corporate Rentals: Excels in providing seamless replacement rentals for customers involved in car accidents, working directly with insurance companies, a key focus for Enterprise's home-city market presence.
- One-Way Rentals: Facilitates convenient one-way rentals, allowing customers to pick up a vehicle at this Schiller Park location and drop it off at another Enterprise branch across the United States or Canada.
- After Hours Drop-off: For convenience, renters can park the vehicle on the lot, lock it, and place the keys in a designated drop box outside of standard business hours.
- Flexible Payment Options: Accepts various forms of payment, including major Credit Cards and Debit Cards, along with modern NFC Mobile Payments, to streamline the checkout process. Note that specific requirements may apply when renting with a debit card, such as limits on certain luxury vehicle classes.
The Schiller Park Enterprise branch stands out due to several customer-focused and local-community-friendly features:
- Women-Owned Business: The agency identifies as a women-owned business, which is a notable highlight for individuals and corporations in Illinois looking to support diverse businesses.
- Active Military Discounts: Enterprise is recognized for offering discounts to the military community, which typically includes a 5% discount off base rates for Government Leisure Travel and specific contracted rates for Official Government Travel. This benefit extends to active-duty members, veterans, and their immediate families, often providing waived young driver fees for USAA members.
- Exceptional Customer Service: Local reviews consistently praise the staff—including team members like Mimi and Dell—for being friendly, helpful, professional, and for demonstrating a customer-first attitude, such as holding lost items or ensuring customers stay dry in the rain.
- Full Accessibility: The Wheelchair Accessible Entrance and Parking Lot ensure that the rental process is inclusive and manageable for all members of the Illinois community.
- Flexible Payment Acceptance: The acceptance of major credit cards, debit cards, and NFC mobile payments (e.g., Apple Pay, Google Pay) provides renters with multiple secure and convenient ways to finalize their transaction.
- 24-Hour Roadside Assistance: All rentals are backed by Enterprise's 24-hour roadside assistance, offering peace of mind for travel throughout Chicago, Illinois, and across the US/Canada.
For reservations, inquiries about the current fleet, or to arrange a local pick-up service, customers are encouraged to contact the Schiller Park office directly during business hours.
Address: 4940 River Rd, Schiller Park, IL 60176, USA
Phone: (847) 233-7600
For residents in the Illinois region, the Enterprise Rent-A-Car location in Schiller Park, IL, is a particularly compelling choice for several key reasons that go beyond standard rental services. Firstly, its reputation for outstanding, localized customer service—as attested by real customer feedback—suggests a higher level of care and attention than is often found at high-volume airport locations. The staff's willingness to assist with insurance claims and provide personalized support during a difficult time (like a car accident) makes them an invaluable community partner.
Secondly, the combination of practical, customer-centric features is a major benefit. The agency is fully accessible, accepting of modern payment methods like NFC, and offers valuable discounts for active military members and veterans. This commitment to inclusivity and customer value demonstrates a strong corporate ethos. Furthermore, as a designated Car Rental and Van Rental agency, it specializes in meeting the logistical needs of large groups with its fleet of 12- and 15-passenger vans—a service crucial for many community groups, churches, schools, and large families in the greater Chicago area.
In short, choosing this Enterprise branch means supporting a locally focused, women-owned business that is backed by the resources of a global brand, guaranteeing quality, a wide selection of vehicles, and above all, exceptional service for your local Illinois travel.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4940 River Rd, Schiller Park, IL 60176, USA
Enterprise Rent-A-Car Reviews
priceofficeinsuranceORDcallstationtrucktollwaysedancleanliness
★ 5★ 4★ 3★ 2★ 1All of the staff that I dealt with, mainly Dell, and Josh were very helpful, considerate, professional, kind and informative both on the phone as I inquired about the rental and in person as I completed the process. THe car was very clean and met my needs. When I returned my car it was pouring rain and Dell made sure I was kept dry. He and Sam were very polite and a pleasure to talk to on the way to pick up my car. If I ever have a need in the future I will certainly pursue the services of this agency. Thank you so much for your excellent service and getting me through a bit of a tough time. You're all amazing!!
September 24 · Terri AielloThey were great! Very friendly and everything was fast and easy.I had a rental through a car accident I had, and they handled everything really well.Shoutout to MIMI and DELL they were both awesome!DELL is very personable and easy to talk to!Thanks DELL for holding on to my village sticker. He went the extra mile to call me and let me know I had left it in the rental.You guys did a good job!Thanks Schillar park team!
August 15 · Michelle orellanaI worked with Del and such an incredibly kind team for my rental. They kept me up to date on what my insurance would cover better than State Farm would!! Enterprise was kind, courteous, and professional. I will be choosing you all again the next time I need a rental for anything in or out of state. Thank you!
July 19 · K. HolykBest rental facility in Chicago. I frequently visit Chicago and this is the only place I’ll rent from here on out. Dell and Josh helped with any and everything from start to finish. Clean cars, great customer service. Thankful to have come across this place.
July 09 · thomas cFirst and foremost customer service was not even a thought. Agent was rude and condescending. I had rewards points to cover a one day rental. Agent tells me it would be $350 deposit on a one day $35 rental. I have rented from enterprise and collected rewards. Parking for customers is the only positive about the store. Limited selection of mostly just minie vans. I just started a new job we’re I would be renting from them on a regular basis however I will not return as a customer to enterprise.
April 10 · Woody Mack
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