Enterprise Rent-A-Car Introduce
For those living and traveling across New Hampshire’s vibrant Seacoast region, including the communities of Somersworth, Dover, and Rochester, access to a flexible and reliable car rental service is invaluable. Whether you need a temporary vehicle for a repair, a spacious van for a group outing to the coast, or a comfortable car for a New England road trip, the local neighborhood branch simplifies the process. The **Enterprise Rent-A-Car** location at 157 NH-108 in Somersworth, NH, serves as a primary hub for vehicle mobility solutions in this area, combining the comprehensive resources of a major national brand with dedicated local service.
This specific Enterprise office is designed to meet the immediate, day-to-day needs of local residents. It provides a convenient alternative to traveling to major airport rental hubs, focusing instead on neighborly and professional customer interactions. While service experiences can vary, as highlighted by local customers—ranging from exceptional, "above and beyond" service from individual staff members, to occasional difficulties with vehicle availability—the overall commitment of key employees to patient, pleasant, and professional customer care remains a major point of commendation. Employees who prioritize the renter's specific needs, like accommodating an extension request "in a pinch," are what keep customers loyal and willing to recommend the location to family and friends.
A notable feature of this branch is its identity as a **women-owned business**. This designation encourages local support and underscores the entrepreneurial spirit within the Somersworth community. By choosing this location, customers are not only securing a rental car but also supporting diversity and local ownership in the New Hampshire economy.
Location and Accessibility
The Somersworth Enterprise Rent-A-Car office is conveniently located to serve the northern Seacoast region of New Hampshire and parts of nearby Maine. Its placement on a major local highway makes it easily accessible for customers from surrounding towns.
- Address: 157 NH-108, Somersworth, NH 03878, USA
- Highway Access: Being situated directly on New Hampshire Route 108 (NH-108) ensures straightforward travel for pickup and drop-off, connecting it efficiently to Dover to the south and Rochester to the west.
- Neighborhood Focus: As a neighborhood branch, it provides the ease of local access, often supported by the company’s renowned courtesy pick-up service, helping customers get to the office without additional transportation stress.
Recognizing the importance of inclusive service, the facility offers key features to ensure a smooth experience for all customers:
- **Wheelchair accessible entrance:** The main entrance is designed to provide ease of access for individuals using wheelchairs or other mobility devices.
- **Wheelchair accessible parking lot:** Designated parking spots are available close to the entrance for convenient, accessible parking.
Services Offered
This Somersworth location functions as both a car and van rental agency, stocking a diverse fleet and providing a full suite of services typical of a reputable vehicle rental provider.
- Passenger Car Rental: The core fleet includes a variety of vehicle classes, such as economy, compact, mid-size, and full-size sedans for everyday commuting and travel, as well as SUVs for family trips and vehicles better suited to New Hampshire's varied driving conditions.
- Van Rental Agency Services: Specializing as a van rental agency, the office offers multi-passenger vans, including minivans, and potentially larger 12- or 15-passenger vans (availability and specific terms apply, especially for larger capacity vehicles).
- Vehicle Replacement Rentals: A key service is providing rental cars for customers whose personal vehicles are undergoing maintenance or repair, working closely with local body shops and insurance partners to manage the replacement process.
- Diverse Payment Options: The facility accepts various modern and traditional payment methods for deposits and final payment, including major **Credit cards**, **Debit cards**, and **NFC mobile payments** for speed and convenience.
- After Hours Drop-Off: For customers returning vehicles outside of standard business hours, an after-hours key drop box is available. The customer's responsibility for the vehicle ends once an Enterprise employee inspects the vehicle the next business day.
- Cross-Border Travel: For extended trips, travel into Canada is typically permitted for certain vehicle classes (Economy through Full-Size cars and Minivans) for renters 25 and older who use a credit card.
- Flexible Fueling Options: Customers can choose to pre-pay for a tank of fuel, have Enterprise refill the tank upon return (for a charge), or refill the tank themselves to avoid any extra fuel service fees.
Features / Highlights
The Enterprise branch in Somersworth offers several unique characteristics that enhance its appeal to the local New Hampshire customer base.
- Certified Women-Owned Business: This is an important distinction that highlights local ownership and management, providing customers an opportunity to support business diversity in the Somersworth area.
- Discounts for Military Community: The location proudly offers **Active military discounts**, providing special rates for service members, veterans, and government personnel for both official and leisure travel purposes.
- Highly Praised Individual Service: While organizational issues like vehicle availability have been reported, the presence of specific employees who offer "incredible," "professional," and "patient" service—going "above and beyond" to ensure customer satisfaction—is a powerful highlight, assuring renters of the potential for a stress-free and positive experience.
- Accessible Location and Facilities: The office's easy-to-reach location on a primary route, coupled with a **wheelchair accessible entrance** and **parking lot**, ensures maximum convenience and availability for all community members.
- Dual Agency Type: As both a car and van rental agency, the branch is a versatile resource, capable of handling everything from a simple day trip to a complex moving or group transportation requirement in the Seacoast region.
Contact Information
To check vehicle availability, modify a reservation, or arrange for a courtesy pick-up service, please contact the Somersworth Enterprise Rent-A-Car office directly:
- Address: 157 NH-108, Somersworth, NH 03878, USA
- Phone: (603) 834-6451
- Mobile Phone: +1 603-834-6451
What is Worth Choosing
Choosing the Enterprise Rent-A-Car in Somersworth is highly recommended for New Hampshire residents seeking a rental solution that values both convenience and committed customer support. What makes this location particularly attractive is its balance of local operation with national backing. You get the benefit of a company that is rooted in the community—identifying as a **women-owned business**—while benefiting from the large, reliable fleet and professional standards of a global brand.
The primary value proposition lies in the commitment of dedicated staff members, who, according to real-world feedback, possess the professionalism and concern to turn a potential crisis into a smooth process, such as assisting with last-minute changes or extensions. This high-touch, personalized service—exemplified by employees who are willing to "go out of their way to help"—is what transforms a standard transaction into a reliable partnership.
Furthermore, the practical features of the Somersworth branch cater directly to the local population: the **Active military discounts** are a meaningful way to serve those who have served us; the dual capacity as a car and **van rental agency** means a broader range of transportation needs can be met; and the easy acceptance of modern payments like **NFC mobile payments** reflects a commitment to customer convenience. For a reliable, versatile, and customer-focused vehicle rental experience in the New Hampshire Seacoast area, Enterprise on NH-108 is a resource worth choosing.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
157 NH-108, Somersworth, NH 03878, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Today, this location failed to meet expectations regarding rental availability. Despite numerous previous rentals at this facility, a reservation made over three weeks prior was canceled after a courtesy call the day before, during which I was advised that no vehicles were available—an assertion I consider unsubstantiated. The staff did not attempt to contact alternative branches to secure a vehicle from other locations, nor did they offer options for an additional fee, which I would have been willing to pay. Furthermore, the manager suggested rescheduling my reservation to a Thursday without understanding the significance of the original date, indicating a lack of awareness of my requirements. Overall, the service quality at this location has declined from satisfactory to significantly inadequate, prompting consideration of alternative rental providers. ..
October 07 · The Big “thebigboss” BossI cannot share enough about how wonderful the service was at the Somersworth, NH, Enterprise location! Particularly, their employee James was incredible to work with. James went far above and beyond standard customer service. He was incredibly pleasant, professional and patient not only with myself, but in every single customer interaction he had. James went out of his way to help me out when I was in a pinch and needed the car for an extra day too. I cannot endorse this location enough, and will be telling my friends, families & co-workers about how wonderful this location was if they need a rental car! James is a 10/10 employee and Enterprise is lucky to have him. I tended to go with Enterprise for my rental car needs before, but because of his gracious service and the concern he provided me, you have an Enterprise customer for life! Thank you so much again!!!
August 09 · Daniel BrownellI rented a vehicle for a week and couldn't be happier. Everything went smoothly from start to finish. I reserved a Corolla but they didn't have it at the moment so I got into a Jeep Wrangler for the same price. It was like getting an upgrade. I want to commend your employee at the Somersworth NH location. Noah provided me with excellent customer service, 10 out of 10. He's an asset to Enterprise and I will go back the next time I need a rental.
March 18 · Harry HawkinsMy first time renting a car and James made my experience go super smooth. He was helpful and patient through this process of my monthly rental, got me in a car ASAP! Highly recommend this location! Nice car I was in as well!
December 11 · Cteaughphaneigh KayceeGot a dent from someone hitting my car. Scheduled repairs, and was picked up by Enterprise at the body shop. Loved the car they provided. Everything went pretty smoothly. They let me drop the car off at the body shop when picking up my car. So, there was no need to bring someone else to drive both vehicles. Enterprise returned my deposit in full.**Update: Boy, my feelings about Enterprise have certainly changed. I still feel like the staff at this location did a great job, and my experience WAS very pleasant. Nothing changed there. However, I returned their vehicle a month ago. Charges started showing up on my card from them yesterday.I had already asked about their built in toll transponder shortly after I picked up the vehicle, 2 months ago. They charge $4.95 a day to use it. I have my own transponder, so I made sure to ask about every possible scenario, to be absolutely certain the tolls would not accidentally be charged to their transponder, and cost me $4.95 a day, plus the cost of the toll(s).Well, not only did they suddenly start charging my card for tolls from 6+ weeks earlier, but when I contacted the department in charge of the tolls, the person I spoke to was rude, repeatedly talked over me, and did nothing but justify why I was being charged legitimately. I did my due diligence ahead of time to be sure I understood how to make sure I would not be using their transponder.I spoke to the manager at the Somersworth location, and was informed that they get calls about this exact issue, all the time. They also informed me that this isn’t just a local issue. Many customers of Enterprise experience this very issue, worldwide.The manager told me that she had reached out to her manager about this in the past, but she never heard anything back, and this clearly remains a problem. I guarantee if roles were reversed, and Enterprise was the one getting stuck with these charges, this issue would have been fixed immediately. However, since the charges only affect the customer, nothing is being done.It’s a shame, because again, the employees of the Somersworth location were great, and they made my experience easy and pleasant. They did their job well, and it’s just too bad that my experience went from 5 stars to 1 star, because of the callous attitude of the department that handles tolls. This instance could have caused my account to be over drafted, but that seemed to be of no concern to the department I spoke to. This is sneaky, nefarious, and rude. I will not be using Enterprise again!
June 06 · Jason Martin
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