Hertz Car Rental - Gaithersburg Doubletree Hle Introduce
For residents and visitors in Montgomery County, finding a reliable, conveniently located car rental agency is key to navigating the bustling Washington D.C. metropolitan area and enjoying all that Maryland has to offer. The Hertz Car Rental - Gaithersburg Doubletree Hle location, situated within the Doubletree by Hilton, provides a local, easily accessible solution for your short-term and extended vehicle needs. As a well-established global brand, Hertz offers the quality assurance you expect, coupled with the personalized service of a local "Home Location Edition" (HLE) branch.
This Gaithersburg branch acts as a vital resource for various local needs. Whether you require a standard sedan for business travel into D.C., an SUV for a weekend trip to the Chesapeake Bay, or a dedicated vehicle for moving and logistics, this agency caters to a wide spectrum of requirements. The provision of specialized vehicles, such as the Cargo Van Rental option, highlights its usefulness for local businesses, small moves, or community projects—a service that goes beyond the typical leisure-focused car rental agency.
While customer experiences can vary, as reflected in local feedback, the Gaithersburg Hertz team aims for professionalism. One customer noted, "Gaithersburg Hertz team located in Double tree by Hilton Washington DC/Gaithersburg were extremely helpful, friendly and polite. Also, they are very very professional." This suggests that, at its best, the location prioritizes professional, courteous interaction, which is essential when dealing with the sometimes complex requirements of a rental agreement.
Users are encouraged to utilize the available online reservation tools and familiarize themselves with all rental policies, especially concerning payment methods, reservation hold times, and documentation requirements (such as name matching on IDs and credit cards), to ensure a smooth, hassle-free pickup experience. Being a well-informed customer is the best way to secure the quality and efficiency this major brand promises.
The ability to handle transactions efficiently and the emphasis on customer service are two critical factors for local users who often rely on this branch for last-minute or time-sensitive rentals, making it a critical hub in the Gaithersburg transportation network.
The Hertz Car Rental - Gaithersburg Doubletree Hle is strategically located within the Doubletree by Hilton Washington DC North/Gaithersburg hotel premises, providing a convenient drop-in point away from the major airport crowds.
The exact location is: 620 Perry Pkwy, Gaithersburg, MD 20877, USA. This address places it near major thoroughfares, allowing easy access for residents of Gaithersburg, Rockville, Germantown, and other northern Montgomery County communities.
As a hotel-based 'HLE' (Home Location Edition), the branch generally operates during core business hours, which are typically:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed
Users must note the restricted weekend hours, especially the Saturday noon closing and full Sunday closure, and plan their pickups and returns accordingly. An unexpected late return on a Saturday could result in the vehicle not being processed until Monday morning.
In terms of physical access, the location is designed to accommodate various mobility needs:
- Wheelchair Accessible Entrance: Ensures smooth entry and exit for all customers, adhering to modern accessibility standards.
- Wheelchair Accessible Parking Lot: Provides designated, accessible parking spots for those arriving in their own vehicles or requiring extra space for transfer.
As a full-service Car Rental Agency, the Gaithersburg Doubletree HLE offers core rental services alongside specialty options.
- Car Rental Agency Services: Providing a diverse selection of vehicles, including sedans (like the popular Volkswagen Jetta or Chevrolet Malibu), SUVs, minivans, and potentially luxury or specialized collections, depending on availability and reservation.
- Onsite Services: Offers the convenience of managing the entire rental process—from reservation confirmation to vehicle pickup and drop-off—directly at the 620 Perry Pkwy location.
- Cargo Van Rental: A specific service ideal for businesses, residential moving, large purchases, or logistical needs that require greater hauling capacity than a standard passenger vehicle or SUV.
This Hertz location differentiates itself through specific offerings and operational details beneficial to the local Maryland clientele.
- Active Military Discounts: A significant highlight, offering special savings and benefits for active military members and potentially government employees, often facilitated through partnerships with programs like USAA or ID.me. Renters should inquire and provide appropriate identification to avail themselves of the discounted rates and benefits.
- Multiple Payment Options: Accepts a broad array of modern payment methods for customer convenience, including Credit cards, Debit cards, and NFC mobile payments (like Apple Pay or Google Pay). Note that specific policies govern the use of debit cards for qualification and deposits, which renters should verify beforehand.
- Hotel-Located Convenience: Its HLE format provides a convenient, non-airport rental experience, reducing transit time and hassle for local customers who require a neighborhood rental option.
- Vehicle Diversity: Maintains a standard fleet that typically includes small sedans, full-size cars, and SUVs, ensuring a vehicle type is available for most travel needs, from daily commuting to family trips.
For making a reservation, confirming vehicle availability, or addressing any service questions before visiting the Gaithersburg branch, customers should use the following contact details:
- Address: 620 Perry Pkwy, Gaithersburg, MD 20877, USA
- Phone (Primary): (301) 963-6275
- Mobile Phone: +1 301-963-6275
It is strongly recommended to call during the noted business hours to speak with an agent directly, especially regarding complex reservations or specific vehicle needs like Cargo Van Rental.
Choosing the Hertz Car Rental - Gaithersburg Doubletree Hle is a smart decision for Maryland users seeking a balance of global brand reliability and neighborhood convenience. What makes this location particularly worth choosing includes its accessible location in Montgomery County and its specific customer perks. The Active Military Discounts are a valuable benefit for service members in the region, providing significant savings on base rates. Furthermore, the availability of specialized options like Cargo Van Rental makes this more than just a place to rent a passenger car—it’s a logistical resource.
While users should always proceed with caution and confirm all details in writing—as evidenced by reviews citing issues with policy communication regarding last names on credit cards or reservation cancellations—the convenience of Onsite Services and a location that accepts NFC mobile payments ensures a streamlined transaction process. For a reliable, local car rental experience in Gaithersburg that can meet both daily transportation and light commercial needs, this Hertz HLE branch is a primary choice.
Hertz Car Rental - Gaithersburg Doubletree Hle Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Gaithersburg Doubletree Hle Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Gaithersburg Doubletree Hle Photos









Hertz Car Rental - Gaithersburg Doubletree Hle Location
Hertz Car Rental - Gaithersburg Doubletree Hle
620 Perry Pkwy, Gaithersburg, MD 20877, USA
Hertz Car Rental - Gaithersburg Doubletree Hle Reviews
hotelphonemanagementcredit cardnumberquick servicetesladulleshonorsaturday
★ 5★ 4★ 3★ 2★ 1Gaithersburg Hertz team located in Double tree by Hilton Washington DC/Gaithersburg were extremely helpful, friendly and polite. Also, they are very very professional. 😀😀😀😀😀😀😀😀😀
August 15 · H CIt is very odd that in my first experience here, there was a line of frustrated people. That should have told me what I needed to know because it is almost like the employees didn't mind turning people away.My job requires me to use rentals frequently. About two weeks ago I got a rental from Hertz in Boston MA Airport where the staff was spectacular (s/o Bobby and Liza). A week after, at this location, I did a reservation online at 8am (same as before) and when I tried to pick up the rental, they said if I didn't pick it up in 1 hour from the request, it would automatically be canceled. After that annoyance, I provided my credit card that they ALSO tried to deny because my license had my updated last name but my credit card hand my maiden name, after recently being married. Their explanation to both issues was "it's written in fine print". When I asked them to show me, the manager Bryan says "he had to Google it".At the end, it took me nearly cursing out two employee for a 1 day rental. Smh.
February 17 · Eboni JohnsonWe have been hertz members for years, but this hertz location has the worst Customer service ever. I had the booking under my name but didn’t have the card I used to book and the lady here did not let me use my husbands card, hertz has definitely allowed me to do that before. I told her I live 10 minutes away and I can go get my card if she could wait a little bit but she said we close at 5 pm and she’s not going to wait around. She had the manager Brian on the line and he also had very poor customer service.Also they don’t have Apple pay here which is insane because it’s 2024I also tried calling them saying we will be late coming to get the car and no one picked up and when I mentioned it to her she said yeah we are busy. Not sure how she got this job and same with Brian. And the car had no gas when we got it!! ZERO MILES.
December 19 · Sameea MahmudSatisfied with the rental pick up and prompt return. No surprises, vehicle was clean and as asked
August 19 · Sanket R PatelIt's located inside the hotel. There is no sign outside. If u don't know this then u keep on circling around forever. If u call it takes more then 15 minutes to reach someone.
August 19 · RINKU PATEL
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