NextCar Introduce
For residents across Montgomery County, Maryland, finding a convenient and reliable car rental agency is essential, whether the need is for temporary replacement during a repair, extra transportation for a family trip, or a vehicle upgrade for a weekend getaway. NextCar, located prominently on North Frederick Avenue in Gaithersburg, offers a local option for securing a rental car with a range of accessibility features and payment flexibility designed to serve the everyday Maryland driver.
Operating as a local car rental agency, NextCar aims to provide a diverse fleet that often includes small economy cars, compact and intermediate sedans, medium-sized SUVs, and even larger passenger vans, catering to various needs from quick, fuel-efficient commutes to family-sized hauling. Their location, which appears to be affiliated with a larger auto dealership presence (like Fitzgerald Toyota, according to public information), suggests a stable source of well-maintained vehicles for their fleet.
A significant focus for this location is on customer convenience. Not only does the facility offer designated Wheelchair Accessible Entrance and Parking Lot, ensuring ease of access for all customers, but it also accepts a variety of modern payment methods, including the popular NFC Mobile Payments. Furthermore, the deposit policy is designed to be accessible, with public information and customer reports indicating a generally low security deposit of $250 for most non-specialty vehicles, whether using a credit card or a debit card. This consistent, lower deposit is a notable feature for local customers who prefer to use a debit card or keep a lower hold on their credit line.
However, potential customers should proceed with caution and a commitment to meticulous documentation. Public feedback, including recent customer reviews, suggests that while the physical amenities and basic policies are strong, there have been serious reported issues regarding customer service, perceived vehicle safety concerns, and discrepancies between reserved vehicle class and the car provided at pickup. It is critical for local users to use the contact information provided below to confirm all details and expectations before finalizing any reservation.
The NextCar rental agency is strategically located on North Frederick Avenue (Route 355) in Gaithersburg, MD, placing it in a high-traffic, easily identifiable commercial corridor within Montgomery County.
Address: 18707 N Frederick Ave, Gaithersburg, MD 20879, USA
This location is highly accessible from all parts of Gaithersburg, Rockville, and Germantown, as it is situated directly on a major north-south artery. Its proximity to Interstate 270 (I-270) makes it a convenient pick-up point for customers traveling to or from Washington D.C. or Northern Virginia.
A major highlight of this specific NextCar location is its commitment to physical accessibility:
- Wheelchair Accessible Entrance: Ensures that all customers can comfortably enter the office to complete paperwork and interact with staff.
- Wheelchair Accessible Parking Lot: Provides designated, easy-to-access parking spots for customers requiring special accommodations.
- On-Site Parking: General on-site parking is available, which is a practical convenience for customers dropping off their personal vehicle before picking up the rental.
Operating hours for the branch are generally from 8:00 AM to 5:30 PM, Monday through Friday, with reduced hours on Saturday and closure on Sunday, making weekday rentals and returns most efficient. Customers should always verify current hours by phone, especially during holidays, and if picking up a car on a Saturday.
As a full-service car rental agency, NextCar provides the foundational services expected by the Maryland community, augmented by several modern conveniences.
- Diverse Car Rental Fleet: Offering a variety of vehicle sizes to meet different needs, typically including economy, compact, intermediate, and full-size sedans (e.g., Hyundai Accent, Toyota Corolla, Chevrolet Malibu), SUVs (e.g., Dodge Durango), and passenger vans.
- Acceptance of Multiple Payment Types: For the convenience of all customers, the agency accepts standard Credit Cards, Debit Cards, and supports contemporary NFC Mobile Payments (like Apple Pay or Google Pay).
- Consistent Security Deposit Policy: The agency reportedly requires a deposit of $250 for most non-specialty vehicle rentals for both credit and debit cards, which is lower than the $500 standard often required by some rental companies for debit card users.
- Insurance Verification: Like most agencies, renters must demonstrate proof of their personal auto insurance coverage or purchase coverage options offered by NextCar. Note that some customer feedback suggests strict and potentially costly insurance requirements if personal coverage deductibles are too high.
- Reservation Services: Customers can book their vehicle class online or over the phone for daily, weekly, or long-term rentals.
The key features of the NextCar Gaithersburg location revolve around its accessibility and financial flexibility for the local Montgomery County driver.
- High Accessibility Standards: The designated Wheelchair Accessible Entrance and Parking Lot make this location a preferred and accessible choice for all customers, prioritizing convenience and ease of use from the moment of arrival.
- Debit Card Friendly Deposit: The reported $250 security deposit for both credit and debit card use (for standard cars) is a highly competitive and favorable feature, allowing customers who do not wish to use a credit card or tie up significant funds to rent a vehicle.
- Modern Payment Options: The acceptance of NFC Mobile Payments streamlines the transaction process, reflecting a commitment to modern and quick customer service at the counter.
- Prime Commuter Location: Situated directly on N Frederick Ave, the office is perfectly positioned for customers needing a rental for regional travel across the DMV area, including easy access to nearby dealerships for replacement rentals.
- Vehicle Class Diversity: The reported fleet caters to budget-conscious renters with compact cars while also providing larger options like SUVs and vans for family or group needs, offering genuine choice.
For all inquiries, reservations, or to confirm current policies and vehicle availability, please use the direct contact information provided for the Gaithersburg location.
Address: 18707 N Frederick Ave, Gaithersburg, MD 20879, USA
Phone Number: (240) 632-2800
Mobile Phone: +1 240-632-2800
We strongly advise calling before visiting to confirm their vehicle availability and to discuss the specific requirements for your rental, particularly the insurance verification process and the deposit amount for the exact vehicle class you require.
NextCar in Gaithersburg is worth choosing for the local Maryland renter who prioritizes **accessibility, location convenience, and a clear, manageable security deposit**. The low, consistent $250 security deposit across both credit and debit card payments for most vehicles is arguably the strongest feature, offering financial peace of mind that is difficult to find with other major rental agencies that often impose higher holds or stricter requirements for debit card users. The commitment to a Wheelchair Accessible Entrance also makes this location a superior choice for customers requiring those specific physical accommodations.
However, based on public feedback, local customers must enter into the transaction with diligence. It is essential to inspect the reserved car thoroughly—inside and out—before leaving the lot, meticulously documenting any existing damage with photographs. Due to reported issues with vehicle class discrepancies (e.g., receiving a compact car when an intermediate was reserved) and safety concerns, customers should immediately raise any problems with the staff and ensure they are addressed or noted on the contract. If a customer is uncomfortable with the vehicle or the service provided, they should be prepared to address the issue immediately or seek an alternative. While the foundational policies are attractive, the overall rental experience will rely heavily on proactive customer engagement and a thorough pre-rental inspection to ensure safety and satisfaction.
NextCar Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
NextCar Photos







NextCar Location
NextCar
18707 N Frederick Ave, Gaithersburg, MD 20879, USA
NextCar Reviews
priceinsurancedepositdiscountspaydrivingcompetitivedebit cardtoyotavan
★ 5★ 4★ 3★ 2★ 1This place is an absolute disgrace. If I could leave -10 stars, I would.NextCar Rental at Fitzgerald Toyota in Gaithersburg, MD is hands-down the worst rental experience I have ever had, and that’s saying a lot. From the moment I walked in, the staff were aggressively rude, unprofessional, and completely indifferent to customer concerns — especially when it came to safety.Here’s the real kicker: I reported a serious safety issue with the vehicle — something that should have been met with concern or at least basic accountability. Instead, they accused me of causing the problem and slapped me with a $500 charge. That’s right: instead of fixing a dangerous issue, they blamed the customer and cashed in. It honestly felt like a scam they’ve pulled on people before.They don’t care about your safety. They don’t care about customer service. They care about getting your money and gaslighting you into thinking you broke their poorly maintained cars. I wouldn’t recommend this place to my worst enemy.Avoid this location like the plague. Your wallet and your life might depend on it.
August 03 · Priscilla KobiReceived a compact car, Sentra, when I reserved an intermediate sized car which should’ve been Elantra or something similar in size.The best thing is the deposit is the same for credit cards and debit cards, which is 250 and not 500.
October 02 · Shavie JenkinsPros : We got a much cheaper deal than other rental companies.Cons : Pretty much everything other than the cheaper deal.First, every other car rental companies offer a collision & damage protection option, which provides a huge mental peace, that in case of any incidents I’ll just drop the car and walk away. NextCar offers a worthless insurance plan that covers only damage from accidents; no tire damage, no scratches, no vandalism. If you go by your own insurance, they check if you had paid the premium for the month. In my case, I have an auto payment scheduled for my car insurance, which was scheduled to charge me for the current month post the trip. The lady at the desk was kind and considerate, and she let it go as a courtesy, as I was renting from NextCar the first time. While I appreciate it, it felt like they were doing me a favor. The renting process is much smoother with other rental companies.Second, several rental companies do not charge anything for adding one’s spouse as an additional driver. NextCar does. And if it’s a trip for quite a few days, it’s a substantial amount of added charges.Third, didn’t seem like the car was well serviced and well cleaned. The cup holders were not very clean, the car showed warning signs that the windshield wiper fluid is low.Overall, not a great experience. I usually rent from Enterprise. They charge me nothing for adding my wife as an additional driver. I always buy their collision & damage protection plan, which has a much much better coverage (including damage, vandalism, theft, their lost income while the car is being repaired, etc.), which gives me a mental peace before heading out on a trip. They always provide clean cars and the rental process is super smooth (without having to show proof of insurance, proof of premium payments, etc.). NextCar needs to introspect that if other competitors in business offer so much more to the customers, why would people rent from them or come back to them? Nice deals are good to have, but other aspects are important as well.
July 08 · Shubhadeep ChakrabortyDidn't have any problems except I returned the car a week ago and still have not gotten my deposit back. I usually get my deposit back from Avis within 1 hour. Need to work on that. Also I got the insurance coverage through Priceline and they would not accept it. So I had to pay an extra 32.99 a day on top of the 39.00 I spent for coverage with Priceline. A bunch of bullshit! The rental was covered there was no reason for me to have to pay extra.
June 28 · Michelle WilsonI do not like they keep my $250 deposit for weeks. No other rental car company does that.Another problem is they gave me the car with 7/8 tank instead of full. hard to get 7/8 so I gave it back full.Another problem, the computer system tried to charge me almost $11 more for some tax? It took NextCar rep a half an hour to take that charge off?I will not rent from NextCar again.
July 14 · John DeMaria
More Car Rental Near Me
NextCar4.0 (146 reviews)943 N Frederick Ave, Gaithersburg, MD 20879, USA
Nextcar0.0 (0 reviews)951 Frederick Rd, Gaithersburg, MD 20879, USA
EK Luxury Rental Car0.0 (0 reviews)18310 Montgomery Village Ave #300, Gaithersburg, MD 20879, USA
Hertz Car Rental - Gaithersburg Doubletree Hle3.0 (132 reviews)620 Perry Pkwy, Gaithersburg, MD 20877, USA
Enterprise Rent-A-Car4.0 (584 reviews)19801 Frederick Rd, Germantown, MD 20876, USA
Enterprise Rent-A-Car4.0 (524 reviews)446 N Frederick Ave, Gaithersburg, MD 20877, USA
Kev’s Car Rentals4.0 (74 reviews)213 N Frederick Ave Suite #6, Gaithersburg, MD 20877, USA
Community Car Rental0.0 (0 reviews)12811 Middlebrook Road, Germantown, MD 20874, USA
NSP Exotics5.0 (7 reviews)12850 Middlebrook Road STE 304, Germantown, MD 20874, USA
Express Rent A Car3.0 (23 reviews)615 S Frederick Ave suite e, Gaithersburg, MD 20877, USA
Budget Car Rental2.0 (79 reviews)870 Muddy Branch Rd, Gaithersburg, MD 20878, USA
Avis Car Rental3.0 (158 reviews)870 Muddy Branch Rd, Gaithersburg, MD 20878, USA
Categories
Top Visited Sites
Exotic Car Collection by Enterprise4.0 (14 reviews)
A1 Rent For Less Inc.2.0 (43 reviews)
Once pick up0.0 (0 reviews)
Avis Car Rental3.0 (59 reviews)
Taylormade foreigns5.0 (28 reviews)
Enterprise Rent-A-Car4.0 (240 reviews)Trending Car Rental Blog Posts
What Every Traveler Should Know About Vehicle Type Upgrades
How to Rent a Car as a Young Driver in the U.S.: Age Restrictions & Cost Tips
Why Some Rental Cars Have GPS Trackers and What It Means for You
Why You Should Always Review Your Receipt Before Leaving the Lot
How Seasonal Events (e.g., Sports Games, Concerts) Impact Rental Car Availability & Rates
7 Reasons to Book a Rental Car Instead of Using Ride-Share Apps
