Budget Car Rental Introduce
For residents of Gaithersburg, Rockville, and the surrounding Montgomery County area in Maryland, reliable and affordable transportation is a daily necessity. When your personal vehicle is in the shop, or you need extra space for a family vacation, a dependable local car rental agency is key. Budget Car Rental, situated conveniently on Muddy Branch Road, serves as a major option, offering a wide array of vehicles ranging from fuel-efficient cars for city commutes to spacious vans for group travel.
Budget is a recognized name in the rental industry, and this Gaithersburg location provides the established service framework customers expect. The agency is classified not only as a Car Rental Agency but also a dedicated Van Rental Agency, which is a significant highlight for local users organizing large events, sports team transportation, or major moving projects. The fleet is designed to accommodate various needs, typically offering everything from economy and compact vehicles (such as the Kia Rio or Toyota Corolla) up to minivans (like the Chrysler Pacifica) and large SUVs (such as the Chevrolet Suburban or Jeep Grand Cherokee L).
The agency’s commitment to customer convenience extends beyond vehicle selection. They offer essential physical accessibility features, including a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, ensuring a smooth pick-up and drop-off process for all patrons. Furthermore, modern payment methods are fully supported, including Credit Cards, Debit Cards, and the increasingly popular NFC Mobile Payments. This flexibility in payment options makes securing a reservation more convenient for a broad range of local users.
While many customers report professional and friendly staff, fair prices, and cars in good condition, as highlighted in positive reviews, potential renters should be aware of inconsistencies in local policy interpretation. Specifically, there have been reported conflicts regarding the acceptance of certain driver's licenses, such as provisional or temporary licenses, despite corporate policies stating their general acceptance. Customers are highly encouraged to contact the Gaithersburg office directly to confirm their specific credentials are valid before arrival to ensure a hassle-free rental experience. Being prepared and confirming all details upfront is the best way to leverage the positive aspects of this reliable, local rental provider.
The Budget Car Rental office is strategically located in the heart of the Gaithersburg commercial area, providing easy access for local residents.
Address: 870 Muddy Branch Rd, Gaithersburg, MD 20878, USA
This address places the agency near the Muddy Branch Square shopping center, a highly convenient spot for quick transactions. It is easily reachable from major Gaithersburg roads, and its proximity to the I-270 corridor simplifies travel for customers heading toward Frederick, Baltimore, or the Washington D.C. metropolitan area.
The hours of operation are designed to accommodate weekday renters but also allow for weekend pick-ups and drop-offs:
- Monday - Friday: 8:00 AM - 6:00 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: 9:00 AM - 2:00 PM
For customers requiring specialized access, this location meets high standards:
- Wheelchair Accessible Entrance: The facility ensures a smooth entry for all patrons.
- Wheelchair Accessible Parking Lot: Dedicated parking is available to facilitate ease of transfer and access to the rental office.
The Gaithersburg Budget location offers a comprehensive range of rental services typical of a major national brand, with added focus on accommodating larger vehicle needs.
- Extensive Vehicle Fleet: Provides rental options across almost every vehicle class, including Economy (e.g., Kia Rio), Intermediate (e.g., Toyota Corolla), Full-Size (e.g., Toyota Camry), various sizes of SUVs (e.g., Toyota RAV4, Jeep Grand Cherokee L), and specialty vehicles.
- Dedicated Van Rental: Officially recognized as a Van Rental Agency, offering models like minivans (e.g., Chrysler Pacifica) and larger passenger vans (e.g., Ford Transit 12-Passenger Van) crucial for Maryland families and organizations.
- Flexible Payment Acceptance: Accepts all major Credit Cards, Debit Cards, and modern NFC Mobile Payments, providing multiple options for securing the booking and covering the deposit. Note that corporate debit card policies may require an additional form of ID or a credit check.
- One-Way Rentals: Budget’s national network allows customers to pick up a car in Gaithersburg and drop it off at a different Budget location, which is ideal for one-way road trips out of the Maryland area.
- 24/7 Roadside Assistance: As a major rental provider, all rentals typically come with the peace of mind of Budget’s 24-hour support network.
- Optional Pick-up Service: Customers may be able to arrange for a pick-up service by calling the location directly, enhancing convenience for local renters.
The Budget Car Rental location on Muddy Branch Road stands out for its strong combination of convenience and institutional reliability.
- Dual-Agency Service (Car and Van): The official designation as both a Car and Van Rental Agency means the location is well-equipped to handle high-demand requests for larger vehicles, a significant advantage for Montgomery County group travel and business needs.
- Excellent Operating Hours: The Monday-to-Sunday operational schedule, including weekend morning hours, offers far greater flexibility for local renters who often have busy weekday work schedules.
- Full Accessibility Compliance: With a Wheelchair Accessible Entrance and Parking Lot, the location is a reliably accessible option for the entire Maryland community.
- High Customer Satisfaction (Vehicle Quality): Positive customer reviews specifically highlight that the cars are generally in "good condition" and provide an "easy ride," suggesting the fleet is well-maintained.
- Quick Issue Resolution: One customer reported a "slight hiccup" with a security deposit charge, which was "sorted very quickly and without any problems" after contacting support, indicating a good process for post-rental problem-solving.
To make a reservation, confirm availability of a specific vehicle class (especially vans), or clarify any policy details, customers should contact the local office directly using the information below.
Address: 870 Muddy Branch Rd, Gaithersburg, MD 20878, USA
Phone Number: (240) 683-3614
Mobile Phone: +1 240-683-3614
We recommend calling ahead to confirm the acceptance of specific credentials, particularly if you hold a provisional or temporary Maryland driver's license, due to reported in-person discrepancies with company website policy.
Budget Car Rental at 870 Muddy Branch Rd is an excellent choice for Maryland renters looking for a major, reliable brand with a diverse fleet that includes large passenger vans. The convenient, accessible location and flexible operating hours (including Sundays) make it highly practical for the demanding schedules of Montgomery County residents. The overall positive feedback regarding fair prices, clean cars, and professional interaction makes this a go-to option for standard, hassle-free rentals.
However, the worth of choosing this location comes with a strong caveat: **license and policy verification is mandatory**. Prospective renters who hold anything other than a standard, full-privilege Maryland driver's license should call the specific Muddy Branch Road office before making an online reservation. This precautionary step will help avoid the frustrating experience of being denied a rental at the counter, which has been reported by a customer despite the general corporate policy. For the average renter with full credentials, the combination of professional service, a reliable vehicle, and accessible facilities makes this Budget location a highly recommended and valuable local resource.
Budget Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Photos




Budget Car Rental Location
Budget Car Rental
870 Muddy Branch Rd, Gaithersburg, MD 20878, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1The pickup process was simple and all the people involved were nice and professional. The car was in good condition and an easy ride!Prices are fair and the return process easy as well.I really can't understand the negative reviews.Update after returning the car:There was a slight hiccup with some additional cost being kept from my security deposit, but after contacting the support email it was sorted very quickly and without any problems.Everyone I was in contact with was very helpful and professional - I can recommend Budget!
October 24 · MarvinWent in to pick up a car that we reserved online. The rep was on his cell phone for about 5 minutes (not exaggerating) before finally acknowledging us. They denied us saying that they don’t allow provisional licenses to rent. On their website it literally says they except temporary licenses. So what would be wrong with a full license? No idea! The man was also extremely condescending and pulled out his Maryland license which was identical to ours as if we idiots and didn’t know what a drivers license looked like. Words were exchanged (not kind ones) and we called the Budget customer service. Nothing was resolved as they claimed the same thing. Very displeased and won’t ever be using this company again. Enterprise is more expensive but I guess you pay for an actual rental…
May 07 · Adriana HarrisMy experience was awful. I set a reservation for a car, online on Thursday, June 12th. I receive an email the next day about upgrading my reservation and adding features, you know, like insurance, GPS, things of that matter. I call on Saturday, June 14th as soon as the place opens only for the person who answers the phone to tell me "oh, we were going to call you to try to talk you into cancelling your reservation because you placed it yesterday." I need the car and ended up having to go elsewhere.
June 15 · Rob ButlerNot sure why this place has such low rating. From start to finish after a week rental i got nothing but excellent service. Kate checked me in and was super professional and accommodating, Samuel checked me out and provided excellent service. Good people over at this location. I will be back for sure
July 27 · Mr RootVery terrible customer service. Don’t bother trying to call to reach someone because they never answer the phone. I tried calling for an hour straight but kept getting the call center. When I arrived - no one could be found at the front counter or the lobby.They don’t do thorough walkthrough's of the vehicles so be mindful and check for damage, maintenance, and tires before driving off.
June 30 · Dej301
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