Enterprise Rent-A-Car Introduce
For residents, weekenders, and businesses operating within the beautiful Pocono Mountains region of Pennsylvania, reliable transportation is not just a convenience—it’s a necessity. The Enterprise Rent-A-Car branch located in Pocono Summit, serving the Mount Pocono area, stands out as a prime resource for all car and van rental needs. Situated conveniently on a major regional route, this location combines the vast fleet and professionalism of a leading national brand with a commitment to personalized, local service that truly benefits the Pennsylvania community.
This agency is particularly noteworthy as it is identified as a women-owned business, demonstrating a dedication to diversity and inclusive leadership within the Pocono Summit commercial landscape. This foundation is clearly reflected in the exceptional customer service noted by local users. The staff, including specific employees like Jake and Josh, are frequently praised in customer reviews for being "very friendly and knowledgeable" and able to "cater to specific needs easily." Whether you are a local dealing with an unexpected vehicle breakdown or a visitor needing a suitable car to explore the mountainous terrain, this level of individualized attention ensures a smooth experience.
A crucial element of their local service offering is the willingness to go the extra mile. For instance, when a customer’s own vehicle was inoperable due to an accident, the Enterprise team provided a complimentary pickup from a local auto body shop—a service that transforms a stressful situation into a manageable one. Furthermore, even when a reserved car type isn't immediately available, the staff are proactive in finding a suitable replacement and making the necessary fee adjustments, ensuring customer satisfaction is the priority. This commitment extends to providing local drop-offs upon return, eliminating common rental hassles and cementing this branch's reputation as excellent and fully recommended by those who have used their services.
Enterprise Rent-A-Car in Pocono Summit is not merely a transaction point; it's a neighborhood partner that understands the dynamics of mountain driving and the specific requirements of the local user base, offering a variety of vehicle classes—from fuel-efficient sedans ideal for sightseeing to rugged SUVs and spacious vans necessary for navigating Poconos roads and carrying gear for outdoor activities.
The Pocono Summit Enterprise branch is strategically located to serve the heart of the Pocono Mountains area, making it an accessible option for residents and visitors throughout Monroe County and beyond. The physical address places it on a critical regional roadway.
The branch’s location directly on PA-940 is highly advantageous. This route is a central artery that connects various Pocono communities, including Mount Pocono, Blakeslee, and areas near Interstate 380 and I-80, providing easy access from major population centers and vacation destinations across Eastern Pennsylvania. The centrality of this spot minimizes travel time for those needing to pick up or drop off a vehicle.
Accessibility for all customers is a core focus of this women-owned business, offering key physical features to ensure a seamless experience for every renter:
- Wheelchair Accessible Entrance: The facility provides a barrier-free entryway, ensuring easy access for customers with mobility challenges.
- Wheelchair Accessible Parking Lot: Dedicated, properly marked parking spaces are available for safe and convenient vehicle access.
These details are particularly important in a tourist and recreation-heavy area like the Poconos, ensuring that all visitors, including those utilizing adaptive vehicles or needing extra space, are well catered for.
The Enterprise location in Pocono Summit offers a comprehensive suite of car and van rental services designed to meet the diverse transportation demands of the Poconos community.
- Full-Spectrum Car Rentals: A wide range of vehicles, from economical compact cars for solo travel to mid-size and full-size sedans perfect for comfortable family trips through the mountains. Options are available to suit every budget and travel plan.
- SUV Rentals: Essential for navigating the mountainous terrain and unpredictable weather of Pennsylvania, the SUV fleet offers enhanced safety, stability, and space for luggage or outdoor recreational gear.
- Van Rental Agency Services: Providing spacious options, including minivans (7-passenger) and full-size passenger vans (up to 15-passenger), which are ideal for large family vacations, group ski trips, or corporate events across the Poconos region. Cargo vans are also available for business and personal hauling needs.
- Complimentary Local Pick-up Service: A signature Enterprise feature, highly valued by local customers, especially those with inoperable vehicles. The staff will pick you up at local auto body shops or homes, greatly simplifying the start of your rental.
- Insurance Replacement Rentals: Expertise in coordinating directly with insurance carriers and auto repair shops to provide seamless replacement transportation following an accident, minimizing stress for the Pennsylvania driver.
- Flexible Drop-off and Customer Shuttle: The team is willing to provide local rides for customers, such as driving a renter back to their personal car up to 15 minutes away, demonstrating exceptional dedication to customer convenience.
Several distinct features make the Pocono Summit Enterprise a preferred choice over other rental options in the Mount Pocono area, reflecting a strong service culture and community focus.
- Identifies as Women-Owned: Customers have the opportunity to support a locally recognized, women-led business dedicated to providing high-quality service.
- Active Military Discounts: Offering special savings and discounted rates for active-duty members of the military and their families, a commitment to supporting the service community throughout Pennsylvania.
- Customer-Focused Problem Solving: Demonstrated willingness to quickly and efficiently adjust reservations and fees when necessary—even if the reserved vehicle class is unavailable—to ensure the renter receives a car that "suited my purpose."
- Convenient Payment Options: Accepts all major payment methods, including Credit cards, Debit cards, and modern NFC mobile payments, providing hassle-free financial processing for local users.
- Award-Winning Customer Service: Team members are specifically noted for their friendly, knowledgeable demeanor and patient approach, ensuring a professional and accommodating experience from pickup to return.
- Local Auto Body Shop Coordination: Seamless service integration with local auto repair facilities, including the critically important free local pickup, for customers stranded after an accident.
For making a reservation, inquiring about a specific vehicle type, or arranging a local pickup in the Pocono Summit or Mount Pocono area, please use the contact information below.
Address: 2671 PA-940, Pocono Summit, PA 18346, USA
Phone: (570) 895-4490
Mobile Phone: +1 570-895-4490
We recommend calling ahead, especially for van rentals or to confirm the details of the active military discount, to ensure the quickest service.
For anyone in the Pocono Mountains region of Pennsylvania, choosing the Enterprise Rent-A-Car at 2671 PA-940 in Pocono Summit is the optimal decision for numerous compelling reasons. You are choosing a business that understands the unique needs of a local community and a tourist destination, from providing suitable vehicles for mountain roads to simplifying the logistics of a rental. The most valuable aspect is the commitment to superior service, exemplified by staff members who are willing to drive customers back to their homes or auto repair shops—an invaluable convenience that far surpasses the standard car rental expectation.
Beyond the convenience, the combination of strong business ethics—as a women-owned enterprise—and practical community support, such as offering an active military discount and ensuring full accessibility, highlights a company that is rooted in its Pennsylvania location. When you rent here, you benefit from a professional, friendly, and knowledgeable team that is dedicated to ensuring your experience is smooth and tailored to your situation, whether it’s a planned vacation or an unforeseen emergency. The consistent five-star experiences shared by local customers—praising the helpfulness of the team and the flexibility in accommodating their needs—is the strongest testament to why this Pocono Summit branch is truly worth choosing for your next car or van rental.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2671 PA-940, Pocono Summit, PA 18346, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I used Enterprise Car Rental in Mt Pocono and found the employees, especially Jake and Josh, very friendly and knowledgeable as well as being able to cater to my specific needs easily. I appreciated them picking me up at a local auto body shop since my own car was inoperable from an accident. I would fully recommend Enterprise Car Rental in Mt Pocono for your car rental needs, they’re excellent.
October 12 · A JGreat experience with this rental location. I was given a different car than what I had reserved, but Jake was able to give me a car that suited my purpose and adjusted my reservation fee as well.Upon my return, I needed someone to drive me back to my car (15 minutes away), and was kindly driven back by one of the attendees.I will definitely use this company again.
August 17 · Lizbeth Teron- CollazoI just want to say thank you I had an outstanding experience with Mr Joshua Petschelt From Enterprise! From the moment I walked in, they greeted me with a warm smile and made the rental process incredibly smooth and stress-free. They took the time to explain all my options clearly, answered every question I had, and made sure I left with the perfect vehicle for my needs.Their professionalism, attention to detail, and friendly attitude truly set them apart. I’ve rented cars before, but this was by far the best customer service I’ve ever received. If you’re looking for someone who genuinely cares about your experience, I highly recommend asking for Mr Joshua from Enterprise!
June 27 · Gil JohnsonI am so looking forward to renting from this Pocono location because Eric and his staff were one of the most courteous, professional and patient group of people I’ve EVER met in this industry.. Despite how very busy they were, they acknowledged your presence and didn’t make you feel invisible.. Then again, with a manager like Eric, that has exceptional communication skills, his staff is sure to follow.. We need more people like them that understands and respects the importance of great customer service and these guys do!! Thanks Again
June 02 · IdeaSolutionistTerrible experience. We booked a car in advance and received full confirmation — both email and phone. But in the morning, we were told the car was no longer available.Then we were sent to three different locations, including an airport over an hour away, where no one knew anything about our reservation. Each time we were promised the car would be there — and each time it wasn’t.We wasted over five hours driving around, following instructions from customer service that were completely disconnected from reality. Nobody took responsibility, and no solution was offered.We ended up renting a car from another company in just 15 minutes. Absolutely unacceptable. Avoid this company at all costs.
June 28 · Евгения Трушина
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