Dollar Car Rental - Scranton Wilkes Barre Airport

- 100 Terminal Rd, Avoca, PA 18641

For residents across Northeast Pennsylvania—whether traveling for business from Scranton or picking up visiting family near Wilkes-Barre—the Wilkes-Barre/Scranton International Airport (AVP) is a primary gateway. Located directly within the terminal, Dollar Car Rental is a key provider of essential ground transportation. The convenience of an on-site airport car rental agency is undeniable for air travelers; however, as with any high-volume airport service, local users should be fully informed about the specific location's policies, procedures, and customer service approach before booking. Understanding the requirements for payment, pick-up, and drop-off at the 100 Terminal Road address in Avoca, PA, can help ensure a smoother transition from the air to the road.

Dollar Car Rental operates as a dedicated car rental agency situated inside the Scranton Wilkes Barre Airport terminal. Its primary function is to serve the travel needs of passengers arriving at or departing from AVP, offering a wide variety of vehicles suitable for trips across Pennsylvania, from short commutes into the Electric City of Scranton to longer journeys to the Poconos or beyond. The availability of diverse car classes, including economy cars, sedans (such as the popular Volkswagen Jetta or similar), SUVs, and minivans, aims to meet various capacity and budgetary requirements. The agency's stated goal is to provide affordable, no-nonsense car rental options. However, recent customer feedback highlights a critical need for travelers to be meticulous regarding all rental steps, particularly vehicle check-in and payment policies, to avoid potential post-rental complications, especially concerning charges and obtaining timely customer support.

The Dollar Car Rental counter is strategically located at the Scranton Wilkes Barre Airport (AVP), making it an optimal choice for convenience upon arrival in Pennsylvania. The physical address is 100 Terminal Rd, Avoca, PA 18641, USA. The rental counter is typically found within the main terminal, often near the baggage claim area, allowing travelers to proceed directly from their flight to the rental desk.

The hours of operation are generally structured around flight schedules, which is highly beneficial for air travelers. Based on typical operational hours for airport rental agencies, the location maintains extensive hours, opening around 10:00 AM daily and closing later in the evening, often as late as 10:00 PM or midnight on weekdays. As this location is situated within a modern airport facility, it includes an important accessibility feature: a Wheelchair Accessible Parking Lot, ensuring convenient access for customers with mobility needs. For vehicle returns outside of counter hours, a standard airport procedure is typically followed, involving dropping the keys into a designated drop box. It is crucial for Pennsylvania renters utilizing this feature to document the vehicle's condition, mileage, and parking location, as the car is not checked in until the next business day.

The Dollar Car Rental location at AVP offers comprehensive services focused on the needs of airport travelers and local users seeking temporary transportation:

• Diverse Vehicle Fleet: Customers can choose from a broad selection of vehicle classes, including fuel-efficient Economy Cars (e.g., Chevrolet Spark or similar), Compact and Standard Sedans (e.g., Volkswagen Jetta, Toyota Corolla, or similar), SUVs (e.g., Nissan Rogue or similar), and Minivans for larger groups.

• Airport Convenience: The counter is located directly inside the terminal building, allowing for a seamless transition from flight arrival to rental pick-up.

• One-Way Rentals: The ability to book one-way rentals, dropping the vehicle off at a different location outside of Pennsylvania or elsewhere in the state, is typically available for added flexibility for travelers.

• Mandatory Credit Card Acceptance: The location's stated payment policy is that it accepts Credit Cards for rental transactions. It is vital for renters to know that while some online bookings may accept debit cards for payment, presenting a physical credit card at the counter for the required security deposit/hold is often a non-negotiable requirement at airport locations, along with an often significant authorization hold amount.

• Optional Extras: Available add-ons typically include GPS navigation systems and various types of child safety seats, ensuring the vehicle is equipped for safe travel with the entire family.

While the location is known for its convenience and affordability, customers should balance these factors with the need for procedural diligence:

• Prime Airport Location: Its greatest strength is its on-site placement at the Wilkes-Barre/Scranton International Airport, offering unparalleled access for incoming and outgoing Pennsylvania air travelers.

• Wide Range of Vehicles: The fleet includes options from budget-friendly economy cars to comfortable SUVs, ensuring travelers can select a vehicle that fits the specific requirements of their Pennsylvania itinerary.

• Accessibility for All: The provision of Wheelchair Accessible Parking Lot demonstrates an effort to accommodate all customers, aligning with important modern standards.

• Value Focus: Dollar is generally known for competitive pricing, particularly for travelers who book well in advance and are flexible with their car type.

• Automated Return Process: The availability of a key drop-off system simplifies the process for early-morning or late-night departures, though customers must strictly adhere to documentation protocols for a smooth check-in.

For making reservations or obtaining general information about the car rental services at AVP:

• Address: 100 Terminal Rd, Avoca, PA 18641, USA

• Phone (Reservations/General Inquiry): (866) 434-2226

• Mobile Phone: +1 866-434-2226

For Pennsylvania residents and visitors whose travel centers on the Wilkes-Barre/Scranton International Airport (AVP), Dollar Car Rental's location on Terminal Road offers unmatched logistical convenience. The ease of picking up and dropping off a car directly at the airport is a major time-saver, particularly after a flight or before an early departure. This service is ideal for travelers who prioritize proximity to the terminal and access to a diverse, reasonably priced fleet.

However, potential renters must approach their transaction with extreme caution and preparedness. The customer reviews underscore a critical area of concern: the need for rigorous personal documentation and adherence to all policies. To avoid issues like unauthorized additional charges or complications during pick-up, local users are strongly advised to:

• Always bring a physical, major credit card, even if the rental was paid for with a debit card online, as this is often required for the security hold and to verify creditworthiness.

• Meticulously photograph the car's mileage, fuel level, and parking location upon return, especially when using the after-hours drop box, and retain all documentation.

• Understand the local counter's specific policies on deposits, as airport locations may require a significant authorization hold on the presented credit or debit card.

By being proactively prepared and carefully documenting every step of the rental process, Pennsylvania travelers can effectively mitigate the risks associated with potential staffing or procedural errors mentioned in customer reports. Choosing Dollar at AVP is choosing ultimate convenience, provided the renter takes full personal responsibility for documenting the vehicle's return and complying with all credit card and deposit requirements. This location is best suited for experienced renters who prioritize airport proximity and are diligent with their paperwork.

Dollar Car Rental - Scranton Wilkes Barre Airport

100 Terminal Rd, Avoca, PA 18641, USA